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Blacklisted

After being notified that Slots Capital Casino was operating without a valid licence issued by a regulated authority and despite the numerous attempts to receive further clarification and confirmation on behalf the casino management, AskGamblers Team have not received any. Operating without a valid licence means zero protection for players in case of a problem with the operator and that is why Slots Capital Casino is being added to our blacklist.

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Slots Capital Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 23 reviews
5.1/10
23 reviews
Complaint Response 6 complaints
2 days avg. 6 complaints
What we like
  • Full selection of Rival games available
  • Owned by the accredited Sloto'Cash brand
  • 24/7 assistance available via live chat and email support
  • Secured with SSL encryption
  • Proven fair by TST
What we don’t like
  • Third-party audit seal does not link to a full certificate
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Slots Capital Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.slotscapital.lv
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, German, Italian, Spanish, French
Casino Type
Download, Instant Play, Mobile

Slots Capital casino is an online casino that provides players with a multitude of slots and other games through a downloadable client and instant-play software. It is managed by the accredited Sloto'Cash group and powered by Rival Gaming. The casino is licensed by the jurisdiction of Curacao.

Security and Fairness

Slots Capital takes the necessary steps to keep its players safe. Most importantly, they use SSL encryption to prevent cyberthieves from gaining access to your data. When you provide any personal or financial information to the casino, this SSL encryption obscures it and makes it virtually impossible to decipher as the data travels to the casino server.

The Rival Gaming platform has undergone plenty of testing to indicate that its random number generator is genuine. You can see this evidence by looking at the bottom of the Slots Capital website for the TST logo. Although this logo does not link to a full audit report, we know that these tests are conducted on a regular basis.

StallCation

Complaints

Read the complaints other players have left for Slots Capital Casino. Learn more about complaints.

Show all complaints
Slots Capital Casino - Online casino delaying payment

I did a cashout in the amount of $954.82 on 11/5 it was completed on 11/10 i had contacted support about a week ago askin if it had been sent i was told the wire had been sent and recieved by my bank it should post by the 25th if not to contact them. My bank Bank of America is sayin no wire transfer has been sent to my account, they asked that they do a trace on it but slots capital support refused, today 11/26 they ask for my bank statements which I submitted but because it only shows transactions up to the 9th they are saying they need dates showing from 10th to 26th.. I sent everything up to date and explained there isn't anything showing past the 9th because my account has had no activity past the 9th, that there's no transactions to show. My bank is now requesting the reference number for the wire transfer because they refuse to trace it so my bank would but they refuse to give the reference number now sayin they can't give that out, ive been told that any wore transfer is given a reference number so they can be traced.. I need help this is money owed to me im not getting honest answers from them and now they refuse to cooperate so my bank can locate the transfer they stated was sent on 11/10 and recieved by my bank. My name is < removed > ..my screen ame there is< removed >, email < removed > I live in the states, all bonus money was taken at time of cash out, so $954.82 is total owed, last time this happened they investigated and sent check but shorted the check over $200 saying it was for fees from wire, I got charged for a wire never sent but never pursued it this time im asking for help because this isn't sounding right

staus Unresolved
$954.82

Complaint Statistics

Resolved 3
Avg. Amount $ 706
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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Player rating
5.1/10 23 reviews

Top reviews from our players

It offers many banking options and has 24 hour support but that is about all it has that I can say positive things about. Sign up was pretty easy and they did deactivate my account quickly when I asked them too.

Hit for 385 free spins with 28X multiplier. With over 200 spins remaining they stopped the game and said I was only allowed to win $1000.00. Customer service was rude and kept closing out our live chats before I was even done speaking with them. This happened at least 5 times. Was informed I could only withdraw $50 of my $1000 after a $35 deposit.

For the third time I have deposited, €35,- and gained a 300%, €105,- bonus.
My third bonus, Slots of Capital offers a lot of bonuses and not the least, 300% or even more.
Slots Capital offers a lot of nice Slots and i must have played all of them.
Started with €140,- and my way up to 350 at Jungle Jim.
After that I played another slot and my bankroll went up to €1300,- and I got a price about 600 times my bet of 0,75 cents.
I banked €1000,- and the bonus of 105 went of my balance.
21 December I withdrew and 22 December I verified my ID.
27 December I got €1000,- euro in my deposit wallet Skrill and I am a happy man.
The service was very good and very clear. Allthough the bonus went off, Slots Capital makes that very clear when you accept the bonus.
There is not a lot of casinos which offer this slot software, Rival, and are reliable.
900 euro profit for me here!!!
After i have banked, there are still deposit bonuses for me, up to 275% !
I got a monthly 20 euro chip, besides that.

In my opinion every casino should have on their front page minimum age.
Atm a casino offers games in Europe and the USA the there should be USA +21, rest of the world +18.
Slots Capital only shows +18.
Also the details of the compagny, license, are not at the mainpage bottom.

Inactive user
1/10

Games I like to play like Rival and BetSoft. Bonuses always available.

These guys tell me as you play the amount you can wager goes up. JOKE. Absolute joke. A Switch In Time is capped to $5. They give you big bonuses, but the scam is you will never clear the bonus. The play through is higher than nearly every site and then you are capped on wagering higher amounts if you do win on a couple of games. The odds are stacked so far against the player here it is an absolute do not waste your time. Vegas Crest, Slots.lv, Bovada have similar bonuses with less play through and they do not cap the waged amounts on the games to $5. You can actually clear bonuses and get a decent payout. I would stay far away from these guys...when you run the math it is near impossible to win. Sure the platforms they run are completely legit, but they have configured every aspect of the Rival platform to be as absolutely unfavorable mathematically as possible. Their only certification is that they have a platform with a random generator.

Inactive user
1/10

They have Rival and BetSoft games and the platform design is attractive.

Cannot play games in full screen is one issue. Some of the games you can barely see your balance because the games are displayed in such a small window. Do not play on this site. I make a deposit for $100 with a 400% bonus. So I have a balance of $500 to play. Seems really nice, but here is the catch. The games are capped to $2.50. I went through all the popular games and found one that would allow $5. So I keep looking and finally a game that allows $12.50 per spin in line with the balance I am playing. Funny how the ONE GAME not capped so low that there is no chance to clear bonus runs 20% RTP. 3 minutes of play on the deposit. The only game with a higher cap is obviously not capped for a reason.

What is worse is I played here only two days prior and the games were NOT CAPPED. The bonus certainly did not mention ANYTHING about waged amounts being capped to an amount that would make it IMPOSSIBLE to clear bonus. But all of a sudden all the games were capped after I deposited this time. There are plenty of Rival sites that do not pull this crap. From what I gather from the other reviews....even if by some miracle you do win something big...they probably won't pay out. I would call this a penny arcade at best. If you want to dump some cash just to play the games it is just fine, but do not go there expecting there is any way to cash out big or cash out at all.

The responsible gaming tools don't reset properly. They operate on different time zone than I do so they look like they reset but in fact they don't. I sent a message about this functionality before it was even more bugged and they fixed it. This timezone bug is still there though.

I like the games, the variety of the bonuses. I receive every day good bonus offers, and I never had a problem with my pay out. Support is nice. I am a loyal player since a couple of years, and time to time I receive some free cash on my account.

I love to go to the casino but have to admit that playing at home is far more convenient. I tried several but once I found Slots Capital, I was hooked. They have a great selection of fun to play games and great bonuses.

I admit that I was doubtful that I would ever receive my winnings when I made my first withdrawal but after sending in the required paperwork and, the money was deposited into my checking account. First withdrawal took almost three weeks but the second one took less than a week.

Last night I withdrew $1100.00. I deposited $35 and they added a 200% bonus. Up and down with bets from 50 cents to $5 I completed the required 35x play and came out a winner. Yes, I have lost at Slots Capital but as of now, I'm ahead so no complaints.

They charge a large fee for bank wire and also take out the bonus money. My $700 withdrawal amounted to a bank deposit of just under $600 but heck, that's still a good win.

Nothing, the machines seemed to win but if they refuse to pay you out it does not matter.

They refused to payout my $13,500. Do not use this site. There are plenty other sites that pay out.They stated because I used some bonus my payout was not valid.

However, I added more money once my balance was gone so the bonus should not have applied since I didn't receive one on the new deposit. Do not use this site.

Slots Capital Casino has many games which are powered by Rival software provider. I do not like video slots from Rival very much, I had some decent winnings on them but I still prefer to play other games from different software providers.

This casino has many deposit options. I never made any deposit here. But I played there with no deposit bonus. I found one which gives me around 31$ and I was happy because I could claim it. Many no deposit bonuses are not for my country, but here I could claimed it and played with it.

The bonus was good. It was not so low and I think with 31$ you can have some good time during gameplay session. I played here some months ago and I have some decent winnings. But I never complete the wagering for the bonus and in the end I lost the money. I think the reason why I lost it was also because after I got some decent winnings I raised my bet. That time all changed and I lost the money pretty quickly.

Otherwise I think Slots Capital Casino is a decent casino from Rival software provider. They have three complaints here but all are solved so I think I could play here. But I will not. Because I mostly never make deposit on Rival software casinos. I like to play their games with bonus chips, I do not like it so much to play it with my own money. I tried only a couple of times but I lost it very fast. And this is the reason why I do not play with my own money anymore.

They offer nice promotions for welcome bonus. It is 216% match deposit with 35x(d+b) W.R. I think the W.R. is set too high. I would like too see lower W.R at Rival casinos not so high. I will rate this casino with 6 stars.

Funny how I keep winning and winning until I've met my wagering requirements. Then all of a sudden, the money just dwindles down to nothing.

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