Ag Awards

Rich Casino

Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Rich Casino Review

  • 0-24 withdrawal time frame
  • Mobile-friendly
  • Top-tier software providers
  • Live chat open 24/7
  • 72 hours pending time for withdrawals
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General info & Latest Promos
Established 2008
Owner Blacknote Entertainment Group Limited Casinos
Casino Promotion Rich Casino: 200% Match Deposit Bonus up to $2,000

Rich Casino is an online casino with a dark, luxurious theme. Their games are powered by several software providers including Parlay, Rival, Pragmatic Play, Betsoft, and Visionary iGaming, and available to players in Instant Play and mobile versions, no dowload is required. The casino is licensed under the jurisdiction of Costa Rica. 

Restricted Countries and Territories

Unfortunatelly, Rich Casino does not accept players residing in several countries world-wide including the United States, Denmark, Italy, Australia and several other countries. For the full list of restricted countries, please refer to the casino details section bellow.

Virtual Games

Rich Casino's games, as mentioned above, are delivered by several well-known software providers. Their biggest focus is on slots, and players certainly have plenty to choose from at Rich Casino. All of the video slots offer exciting game elements and a fun or action-packed theme. No matter what a player's preference is, there's almost certainly a slot game that fits their tastes here. The most popular games are certainly Good Girl Bad Girl slot, Greedy Goblins slot, Mr. Vegas slot, Fruit Zen slot, Great Reef slotSugar Rush slot, and many more.

Table game players, however, do not have quite as much variety. Blackjack players can play in both single-hand and multi-hand modes. Roulette players have access to several variants such as Swipe Roulette, Crystale Roulette, Roulette Black Diamond, Electronic Roulette, and Roulette Titanium. Apart from games of blackjack and roulette, other table games are casino war and craps.

Video poker players are relatively limited, as well. Players can choose from four different variants: Jacks or Better, Joker Poker, Deuces Wild, and Deuces and Joker. Although the graphical quality of the games is high, there are no variants based on Bonus Poker or its derivatives. Also, all of the games are only available in single-hand mode.

Live Casino

In addition to virtual table games, players can enjoy playing against live dealers. However, at the time of the writing there were three games at players disposal: Live Roulette, Live American Blackjack, and Live Baccarat.

Mobile Gaming

All of Rich Casino’s games are designed to work the same across all devices. This means that players can play on their computerssmartphones, and tablets and get the same gaming experience on all of their devices.


Rich Casino does a good job at ensuring their players can get their questions answered quickly. They accomplish this by offering 24/7 live chat, where players are typically connected to a chat representative within a matter of minutes, if not seconds. Players who do not mind waiting can contact them via email, as well. Finally, there is also a good FAQ section where players can try and find answers to their questions. 

Security and Fairness

Rich Casino ensures that their players are kept safe with their top-of-the-line encryption standards: 1024-bit RSA and 448-bit Blowfish, which are even more secure than the industry standard of SSL. Encryption makes it impossible for anyone to see your data as it is sent to and from the casino's servers. Firewalls are in place on the casino's server network as well, so your information is protected everywhere.


Casino details
More Casino Details More details
  • Restricted Countries

    • Afghanistan
    • Andorra
    • Angola
    • Anguilla
    • Aruba
    • Asia
    • Asia/Pacific Region
    • Australia [1]
      • New South Wales
    • Belgium
    • Bermuda
    • British Indian Ocean Territory
    • British Virgin Islands
    • Bulgaria
    • Burundi
    • Cambodia
    • Cayman Islands
    • Chad
    • Congo
    • Congo - Brazzaville
    • Congo - Kinshasa
    • Costa Rica
    • Curaçao
    • Cyprus
    • Czech Republic
    • Democratic Republic of Congo
    • Denmark
    • Equatorial Guinea
    • Eritrea
    • Falkland Islands
    • France
    • Gibraltar
    • Guinea
    • Guinea-Bissau
    • Haiti
    • Hong Kong
    • Hungary
    • India
    • Iran
    • Iraq
    • Ireland
    • Israel
    • Italy
    • Malta
    • Metropolitan France
    • Monaco
    • Montserrat
    • Myanmar [Burma]
    • Netherlands
    • Netherlands Antilles
    • North Korea
    • Papua New Guinea
    • People's Democratic Republic of Yemen
    • Philippines
    • Pitcairn Islands
    • Poland
    • Puerto Rico
    • Romania
    • Saint Helena
    • Singapore
    • Somalia
    • South Georgia and the South Sandwich Islands
    • South Korea
    • South Sudan
    • Spain
    • Sudan
    • Sweden
    • Switzerland
    • Taiwan
    • Tajikistan
    • Turkmenistan
    • Turks and Caicos Islands
    • Ukraine
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Uzbekistan
    • Vietnam
    • Wallis and Futuna
    • Yemen
    • Zimbabwe
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

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Rich Casino Reviews by Players


Write a review
dboss1967 1 review
Reviewed on June 3, 2020


Rich casino don't live up to its name! They pay out small amount of money...$100! Anything over that! You gonna wish you never bother to play at their casino! So many excuses, delays, and the worst is when you find your withdrawal request at their other sister casino! How many times do you have to make a withdrawal request? And this is after you meet all of their verification process! What a big waste of time and the experience is enough of having thoughts of blowing up the casino and the rest of their sister casino!


I'm sorry, back to the first question! Nothing to like that's why! Tangiers, Spartan Slots - all of the sisters casino is a joke!
Actually there's one I like, just one! Thebes casino! Most generous and considerate on towards the players query!

Thank you for reaching out to us!

In regards to your withdrawal, kindly note that your winnings originated in a free bonus. As per your VIP level and our Bonus Rules item 2.1.9. Free bonus withdrawal limits, maximum withdrawal amount from free bonus money are as follows:
(i). Basic maximum 100.

Your first withdrawal request was declined because in order to withdraw winnings originating in a free bonus, you would need to have a deposit made within 5 days before placing the payout request, as stated on our Banking Page. Since this condition was not fulfilled at the time of your first request, your funds were returned to your balance.

Should you require any additional information or assistance, please do not hesitate to contact us, we are available 24/7.

Kind regards,
Rich Casino

Laughingbudha 3 reviews
Reviewed on May 18, 2020


There should be an option to give zero stars for a review.
That is what Rich Casino deserves!

People! Do not bother yourself to go and play on their website as all they do is- betray you!

I started playing in the month of March. Gave them all documents for verification. As per their website my verification status was completed successfully.
They have denied all my withdrawal requests since March except the every first one that I did withdraw more $100 for testing purposes and that was approved as was a very tiny amount.

Let me tell you all.
All these bets were using my cash balance only. I never play with bonus due to wagering requirements.
I have $28000 sitting in my account that I won purely on cash bets with Live Casino dealers.
Given literally every document to them, that they may scam my identity one day.

This time I was expecting that my $4000 withdrawal request should go through without any doubt as I have given everything they asked for and they have no reason not to fulfill my request.
Guess what! I was wrong. They cancelled my withdrawal request again as my account has been randomly chosen for a Verification Process. No doubt they are sending this to everyone. This is what they wrote in their email:

"We have news!
This consists of Management selecting a few random accounts with pending withdrawals, in order to review the paperwork that has been received from them, to make sure it is complete and legible, that the account information matches the paperwork and to review the account game sessions. This is a random procedure and there is no pre-determined selection process, meaning that there is no way to anticipate beforehand which accounts will be reviewed. Please bear in mind that this procedure may be repeated more than once a year and every customer who requests a payout will be subject to this process at some point or another, even if they have all the corresponding requirements for a payout in order.
However, there is nothing to worry about. Feel free to request again your withdrawal at your earliest convenience and it will be reviewed once the verification is completed."

In a nutshell they are trying to tell me that they do not pay to anyone. They would keep you in verification process forever.
They tortured mentally people.

So far, they have kept my hard-earned money and time that I could have spent with my family.

Thank you for reaching out to us!

Kindly note that your account has been entered into the Verification Process. As per our Banking Page, the process includes but is not limited to a review and authentication of the paperwork that has been received; verification that Account information matches the documents on file; and a thorough review of the Game sessions.

As soon as the Verification Process is completed, your withdrawal request will be reviewed. We would like to assure you that we honor all withdrawal requests that comply with our Terms and Conditions, as you may know from your previous approved withdrawal request.

Should you require any additional information or assistance, please do not hesitate to contact us, we are available 24/7.

Kind regards,
Rich Casino
Ctrouble84 2 reviews
Reviewed on April 17, 2020


Loads of games, 24/7 live and quick customer support and the promotions and bonuses.

Bonuses everyday, whether it’s free spins or cash, I love waking up to that!


Pay out process is a little frustrating at first but got my payout in 5 business days.

Got to bet high to fulfill bonus wager to cash. That can be annoying.

Thank you for your feedback!

We strive to maintain the highest standard for our services, and that includes our promotions and bonuses!

Make sure to check out our promotions page, as we have a lot of tournaments running at the moment and they will surely boost your balance! In case you find our wagering requirement too high, you can always opt for a cashback deal for your deposits, since it doesn't have any sort of restrictions such as a wagering requirement or max cashout. Reach out to your Account Manager to get the best deals on offer!

Should you require any additional information or assistance, please do not hesitate to contact us, we are available 24/7.

Kind regards,
Rich Casino

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