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Rich Casino

4.88
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

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Rich Casino review

  • 0-24 withdrawal time frame
  • Mobile-friendly
  • Top-tier software providers
  • Live chat open 24/7
  • 72 hours pending time for withdrawals
General info & Latest Promos
Website http://www.richcasino.com
Established 2008
Owner Blacknote Entertainment Group Limited Casinos
Casino Promotion Rich Casino: 200% Match Deposit Bonus

Rich Casino is an online casino with a dark, luxurious theme. Their games are powered by several software providers including Parlay, Rival, Pragmatic Play, Betsoft, and Visionary iGaming, and available to players in Instant Play and mobile versions, no dowload is required. The casino is licensed under the jurisdiction of Costa Rica. 

Restricted Countries and Territories

Unfortunatelly, Rich Casino does not accept players residing in several countries world-wide including the United States, Denmark, Italy, Australia and several other countries. For the full list of restricted countries, please refer to the casino details section bellow.

Virtual Games

Rich Casino's games, as mentioned above, are delivered by several well-known software providers. Their biggest focus is on slots, and players certainly have plenty to choose from at Rich Casino. All of the video slots offer exciting game elements and a fun or action-packed theme. No matter what a player's preference is, there's almost certainly a slot game that fits their tastes here. The most popular games are certainly Good Girl Bad Girl slot, Greedy Goblins slot, Mr. Vegas slot, Fruit Zen slot, Great Reef slotSugar Rush slot, and many more.

Table game players, however, do not have quite as much variety. Blackjack players can play in both single-hand and multi-hand modes. Roulette players have access to several variants such as Swipe Roulette, Crystale Roulette, Roulette Black Diamond, Electronic Roulette, and Roulette Titanium. Apart from games of blackjack and roulette, other table games are casino war and craps.

Video poker players are relatively limited, as well. Players can choose from four different variants: Jacks or Better, Joker Poker, Deuces Wild, and Deuces and Joker. Although the graphical quality of the games is high, there are no variants based on Bonus Poker or its derivatives. Also, all of the games are only available in single-hand mode.

Live Casino

In addition to virtual table games, players can enjoy playing against live dealers. However, at the time of the writing there were three games at players disposal: Live Roulette, Live American Blackjack, and Live Baccarat.

Mobile Gaming

All of Rich Casino’s games are designed to work the same across all devices. This means that players can play on their computerssmartphones, and tablets and get the same gaming experience on all of their devices.

Support

Rich Casino does a good job at ensuring their players can get their questions answered quickly. They accomplish this by offering 24/7 live chat, where players are typically connected to a chat representative within a matter of minutes, if not seconds. Players who do not mind waiting can contact them via email, as well. Finally, there is also a good FAQ section where players can try and find answers to their questions. 

Security and Fairness

Rich Casino ensures that their players are kept safe with their top-of-the-line encryption standards: 1024-bit RSA and 448-bit Blowfish, which are even more secure than the industry standard of SSL. Encryption makes it impossible for anyone to see your data as it is sent to and from the casino's servers. Firewalls are in place on the casino's server network as well, so your information is protected everywhere.

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Casino details
More Casino Details More details
  • Restricted Countries

    • Afghanistan
    • Andorra
    • Angola
    • Anguilla
    • Aruba
    • Asia
    • Asia/Pacific Region
    • Australia [8]
      • New South Wales
      • South Australia
      • Western Australia
      • Australian Capital Territory
      • Northern Territory
      • Queensland
      • Tasmania
      • Victoria
    • Belgium
    • Bermuda
    • British Indian Ocean Territory
    • British Virgin Islands
    • Bulgaria
    • Burundi
    • Cambodia
    • Cayman Islands
    • Chad
    • Congo
    • Congo - Brazzaville
    • Congo - Kinshasa
    • Costa Rica
    • Curaçao
    • Cyprus
    • Czech Republic
    • Democratic Republic of Congo
    • Denmark
    • Equatorial Guinea
    • Eritrea
    • Falkland Islands
    • France
    • Gibraltar
    • Guinea
    • Guinea-Bissau
    • Haiti
    • Hong Kong
    • Hungary
    • India
    • Iran
    • Iraq
    • Ireland
    • Israel
    • Italy
    • Malta
    • Metropolitan France
    • Monaco
    • Montserrat
    • Myanmar [Burma]
    • Netherlands
    • Netherlands Antilles
    • North Korea
    • Papua New Guinea
    • People's Democratic Republic of Yemen
    • Philippines
    • Pitcairn Islands
    • Poland
    • Romania
    • Saint Helena
    • Singapore
    • Somalia
    • South Georgia and the South Sandwich Islands
    • South Korea
    • South Sudan
    • Sudan
    • Taiwan
    • Tajikistan
    • Turkmenistan
    • Turks and Caicos Islands
    • Ukraine
    • United Kingdom
    • United States [56]
      • Guam
      • Puerto Rico
      • Alabama
      • Alaska
      • Arizona
      • Florida
      • Hawaii
      • Idaho
      • Indiana
      • Iowa
      • Kansas
      • Maine
      • Montana
      • Nevada
      • North Carolina
      • Ohio
      • Oregon
      • South Carolina
      • Texas
      • Utah
      • Vermont
      • Wyoming
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • Georgia(US)
      • Illinois
      • Kentucky
      • Louisiana
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Nebraska
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Dakota
      • Oklahoma
      • Pennsylvania
      • Rhode Island
      • South Dakota
      • Tennessee
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • District of Columbia
      • American Samoa
      • Northern Mariana Islands
      • U.S. Virgin Islands
    • Uzbekistan
    • Vietnam
    • Wallis and Futuna
    • Yemen
    • Zimbabwe
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

Rich Casino Reviews by Players

RATE CASINO AND WRITE A REVIEW

Write a review
Jessicahopee 5 reviews
New Zealand
Message

LIKED

Free spins but the terms and conditions aren't stated

DISLIKED

I got 25 not sign up spins and ended up winning over 100 then I was told I couldn't withdraw it even if I did deposit money but I could not find anywhere on the were it stated these conditions
RICH CASINO REPLIED ON NOVEMBER 6. 2018
Hello,

Thank you for getting in touch with us.
Please note that we have looked into it and found that you have indeed won from the 4th free chip received on your account.

Unfortunately those winnings were not cashable due to the fact that, according to the website's rules, only the first bonus receive on the account (sign-up) before making a first deposit is cashable.

Please refer to the Bonus Rules page:
Only the first free spins/free bonus applied on the player's account are part of the Sign-up offer. Any subsequent free spins or free bonuses received before making the first deposit are not considered withdrawable and winnings will be voided.

We would however like to congratulate you on your winnings and to remind you about our Welcome Package, that can bring you even bigger winnings, as all bonuses become cahable after the first deposit, as per your VIP Level.

We are looking forward to seeing you online and we hope that you will give the games another try.

Kind regards,
The Rich Casino Team
RaperofGAins88 1 review
Bosnia and Herzegovina
Message

LIKED

Games are pretty cool, they add new ones fairly often, even though they have many clone sites, like blackdiamondcasino, so that's pretty fishy.

DISLIKED

I just played on rich casino with 25 free spins and lucked my way into about 500 EUR. I liked the games (and my luck lol) and wanted to deposit a little bit to play around with. When I asked support what the withdrawal requirements were, they told me that my balance is not withdrawable. They then told me that my balance would be voided when I deposit real money and that I should have read the terms and conditions more carefully (in a quite hostile tone). I honestly can't say I'm surprised, as I've found 3-4 clone sites, exactly the same games, website design, everything (blackdiamondcasino would be one example). I'm not that upset that I won't get the money, but what I am upset by is that the odds with the free spins are definitely rigged. Whenever you get free spins on these sites you will always get a bonus feature. But when you deposit money, you'll find yourself a lot less lucky. Maybe that's in the terms and conditions too? Who knows.
RICH CASINO REPLIED ON NOVEMBER 1. 2018
Hello,

Thank you for getting in touch with us.

Please note that we have tried to locate your account to look into it, but we were unable to identify it. Please provide us with your exact username via email to support [@] richcasino.com as well as a shirt description of the situation, and we will make sure to find out what happened.

Regarding your winnings, according to the rules of our website and without seeing your account, please note that any winnings issued from a free chip (other than the sign up bonus) before making the first deposit, are unfortunately not cashable.

We are looking forward to hearing from you and we will do everything in our power to help you have an enjoyable time on the website.

Kind regards,
The Rich Casino Team.
Lindsayr83 2 reviews
Canada
Message

LIKED

Love lucky dragons I love how it gives good bonuses right off the bat only game I played so far on this site.

DISLIKED

Being called a liar and being told different answers on my cashback I was asking about and they were very very rude I have put in a complaint not impressed wish they would have dealt with it a little more professional than lying and giving me different answers to my bonus I was trying to resolve on my own
RICH CASINO REPLIED ON OCTOBER 8. 2018
Hello,

Thank you for contacting us in regards to this matter.

Please note that we looked into it and found that the 100% cashback has been added to your account and that you also managed to play it. Unfortunately we are unable to add it a second time, but we did manage to add 50 free spins to your account that you can already find available.

We hope that you will decide to give the games another try and that we will see you online soon. In the meantime, we rest at your full disposal.

Kind regards,
The Rich Casino Team

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