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Blacklisted

Parasino Casino is a brand operated under the Parasino Affiliates program, a program which has been blacklisted due to the usage of unethical business practices in its relation with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behaviour.

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Parasino Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 13 reviews
3.9/10
13 reviews
Complaint Response 17 complaints
4 days avg. 17 complaints
What we like
  • Full selection of NetEnt games available
  • Large live casino section
  • Live chat support available during business hours
  • Secured with SSL encryption
  • Proven fair by TST and eCogra
What we don’t like
  • Live chat not available 24/7
  • Full third-party audit certificate not available
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Parasino Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.parasino.com/Casino
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, German, Spanish, Russian, Turkish, Finnish, Norwegian
Casino Type
Instant Play

Parasino Casino is an online casino that offers slots and other instant-play casino games in nine different languages. It is powered by NetEnt, one of the leading innovators in the online gaming industry. The casino is licensed in the jurisdiction of Curacao.

Security and Fairness

The people behind Parasino have taken the necessary steps to ensure player safety. Most importantly, they have implemented SSL encryption into their network. This means that any sensitive information, such as your password or credit card number, is kept obscured, making it virtually impossible for anyone to steal your data.

The NetEnt platform used by Parasino has been certified fair countless times since its inception. The NetEnt official website lists a fairness seal from TST. Parasino states that they have received eCogra certification, although a seal is not on the site at this time.

StallCation

Complaints

Read the complaints other players have left for Parasino Casino. Learn more about complaints.

Show all complaints
Parasino Casino - Payment Sits as "Pending" Long after agreed period
Given me awful advice and lied to me. Only afterwards did I see on this website they did this to others before me and it's still un-resolved. I had £530 to withdraw. They told me to open a UKash account, withdraw to there and go to a cashpoint and get the money. I did this in good faith and UKash told me that as they'd been paid in Euros I couldn't use their cash withdrawal facility. I made it very clear to Parasino on the Live Chat I'm in the United Kingdom and was this an option and they said yes. I called them and this was told to me over the phone. I then spoke to Parasino who insisted UKash were "lying" and I could use their currency converter feature. They simply insisted UKash were wrong about thier own product! Anyway I then had to re-deposit the money back into my Pasrasino account via UKash deposits, and do a bank transfer. This will take 24 hours maximum to leave my betting account, and after that is with me in say 5/7 days. Bit of a pain but hey ho.. It's still sitting there as a "pending" withdrawal in my account on Parasino and nobody responds to me on the Live Chat and they have no phone number. It has been there for 5 days and counting now, despite me being told before I withdrew it that it would be sent within 24 hours maximum. This is also the time-scale stated elsewhere. What to do to get my money back and then never use them again? The standard of the English language used on the Live Chat is laughable (it has actual made me laugh out-loud at my work desk at times) and they are very unhelpful and somewhat un-intelligent. How do I get my money back now I'm at this point?
staus Resolved
£530

Complaint Statistics

Resolved 4
Avg. Amount $ 1,611
Avg. Complaint Duration 7 days
Avg. Response Time 4 days

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Player rating
3.9/10 13 reviews

Top reviews from our players

Nothing - absolutely nothing. Or well, I suppose the graphics are acceptable.

These guys are thugs. I had to fight hard for two weeks to get 200 euro paid out. Turns out there was a withdrawal limit of 200 euro per week. The rest of my money I lost in despair of their customer support. Got banned from their live chat, which is a first....

DO NOT deposit any money here, because chances are slim that you will ever see a return.

What? Parasino Casino has now been terminated by Askgamblers? Hmm! That says a lot about the casino, and this casino was one of the few latest casino that I have just signed up this month! Argh!

Anyway, I would like to do a very brief review on the casino, from what I have experienced so far. I signed up purely for their 20 no-deposit free spins on the game 'Pimped' by Play'nGo, but those 20 free spins gave me a blardy win of only $0.20! Only 1 spin paid - all the other 19 spins were completely blanks!

The casino has Microgaming games, and my top favourite game 'Supe It Up' was and is available too, and that made me happy. However, my first deposit and the bonus money all went down the drain playing Supe It Up, without getting any Free Spins game at all, so it all ended with nothing for me. But never mind, that game is always like that - it can eat and eat your credits, but it can pay beautifully at the right time. In fact, this game is now my top favourite game, and nothing can compare to it, as far as I am concerned. Hehehe.

I tried to play some games in the fun mode, just to pass the time, after losing on Supe It Up, but strangely and incredibly enough, all the games in the casino CANNOT be played in the fun mode! Gees! Obviously, Parasino Casino only wants our real money - no playing for fun allowed! Ah well, since it has now been terminated by Askgamblers, my interest in the casino has to be terminated too. Hahaha.

Inactive user
2/10

Good selection of games, at least the pictures of the games would make you think so.

You can reach customer support once a week via live chat. 1 time a month via email.
Their id verification process takes 2 weeks and counting.
You can not limit your gambling, only deposits and withdraws..... So you know, you can limit how much you can withdraw but not how much you can gamble.....
Half their games won't load, the ones that do have problems like not paying out what you won on bonus/freespins.
"We are having technical difficulties" has been their answer to every problem for years.
Nothing but trouble. Can't recommend to anyone.

Dear Noart, We have noticed that you are an active user on our site, and would like to ask to consider to review your comment . We are happy that you continue to enjoy our broad range of Casino products. thank you Customer support www.parasino.com

user avatar

Poor casino, contacted online chat on 4 or 5 occasions just to be ignored and net tent games don't load... Now having trouble closing my account as still being ignored, WASTE OF MONEY

Dear Jacey1992, Your account was block following the completion of the closing account procedure. This might take some time, due to the steps that you need to make. We are sorry for the delay and thank you for your patience. Best regards Customer support www.parasino.com

user avatar

They do not pay out. Such a fraud! We will blacklist them and warn our clients. Don't promote them.

They don't pay and ignore all requests via online chat or e-mail. Telephone number pointed here is not correct. They don't provide any telephone numbers.

Parasino Casino is powered by several software such as Betsoft, Microgaming, Endorphina, NetEnt. But definitely one of the main reasons that I joined this casino is NetEnt and Microgaming software. So after I saw the software and it's good ranking and a lot of positive review about this casino I immediately loaded their page, which really took some time, since as I can see their page is really demanding due to all the content on it.

But setting that aside they really have a good looking modern page. So I looked around quite a bit and finally decided to my an account here and then I made my deposit of 20$ via Neteller and I took them up on their promotion or bonus whatever you prefer for the first deposit which gives you 100$ on your first deposit up to 200$. So after that I was just waiting on what to play. I decided to play Magic portals since this was in the first games category that I have tried and since I haven't played it in such a long time I said why not give it a try again. I did 0.50$ per spin, at the beginning it was going good at one time and at the other times it wasn't going so good, my „luck“ was switching back and forth. Also every time I had a good hit after that there was nothing except empty spins and after the first hour I finally triggered my free spins and at that point I was at 10$. After the free spins in which i got 15$, so I had 25$ in total I kept playing but the slot just wouldn't give or as soon as it gave it took back even more and after a while I ended up on a zero.

Overall this is a really good casino it feels so modern and I had a great time in it, I will be definitely trying it out again. Also gotta say their support is awesome, big thumbs up. 8/10

Parasino Casino offers games from a few software providers like NetEnt, Microgaming, Betsoft etc.

For these 4 years since I first joined some online casino I experimented with a lot of casinos. I play only in a few of them on a regular basis while in most I only played for free chips or I would make a deposit only to take a welcome bonus.
One of those is this casino. They don't offer free chips but have an interesting welcome bonus from 100% on your first deposit with a wager of 35 x bonus. Whats more important is that this bonus is cashable and the minimum deposit needed to take this bonus is only 10 euros. That seemed very tempting and that is why I went to their site and joined the casino.

The start page of their site looks very nice. Just like I like it. A minimal design without much unneeded details. Here you have a few tabs lined horizontal on the top of their page and a few more lined vertically on the left side of their page. That is why navigation is very easy and clear. But I did notice one detail I didn't like. Their live chat support was only available from 9:00 to 22:00. I expect from a serious casino live chat to be available all the time.

When I contacted live chat I was pleased with them because the operator was kind and professional all the time. I noticed another interesting fact about live chat support. Here except the English version you also have support in Turkish. It seems to me that this casino is focused on players coming from Turkey.

I made a deposit of 10 euros and unfortunately lost all of my deposit money. In that time I managed to try a few Microgaming and NetEnt slot games from the Parasino Casino offer.

Overall

Parasino seems like a good casino but to make it a great casino they need to have live chat support available 24/7.

The reason I joined the Parasino casino room was because the low wagering requirements which is just 35 times the amount of what you deposit they offer a 100% match up on the first deposit. Betsoft software has supported this casino room amazingly and it has an amazing wide variety of games and I never loved Betsoft powered casinos before but this one is just too good.

I played 2 slots with this casino room which were Mamma mia and Captain cash and I was very close to meet the wagering requirements before I lost it all because of impatience I started betting 1.5-2 dollars per spin because I wanted to finish this wagering thing as quickly as a I can.

Pai gow poker is probably the most stupid poker games ever and I hate this game because I am a big poker fan and a regular player as well and to look at such stupid variants of the games I just hate it. So I played triple edge poker which was slightly better than Pai gow but only better than this not a good game overall.

So I was very disappointed by the table games offered by this casino room whereas the slots were just unbelievably amazing and fast. Even though I did not manage to meet the wager but I earned a decent amount through real money and I am glad that I did not waste too much time in poker variants from this casino which is like playing with fire.

I had no conversation with their support team so no idea about it because the withdrawal process was good so did not need to contact them. I loved this casino room and hoping that you also would this casino is a must try because the wagering is quite easy to meet.

They offered me a good deal- 100 eur welcome bonus with 35x wager requirements. I chose it because it is based on Betsoft platform, which I am interested in, because it is something new to me.

Firstly I contacted their live support to ask, if I can get the bonus, they answered me really quickly and said that I am allowed to get this bonus. I was happy and ready to gamble. They have a good variety of games like poker,bj, slots and roulette. I liked that the minimum deposit is only 10 euros, well I registered and deposit 20 euros and got my bonus 20 euros transferred to my account really fast.

Sometimes, when I have my intuition feeling, I play bacarrat, because it is a good way to win easy, so I tried their bacarrat table. I played it for 8 times and lost in only one of them, so it was a good game for me.

This casino has a great choice of video slots so I tried them, first was Lucky Pirates. This slot reminded me of cartoons and children movies, because the design of it was really simple but it looked really sweet. But this sweet slot gave me only loss. Then I switched to Thunder Reels slots, which looked similar to Twin Spin and Starburst. I placed 2 euro bets and won in 10 spins out of 16, and that gave me about 40 euro winnings. I played also Juice n fruits slots, Taiga slots and Aztec empire because they spoke to me a lot more. But after many very passionate bets I lost all my deposit.

I recommend this casino because it is a pretty new casino, they have a really great support people and the variety and look of slots is very fresh, interesting and something you maybe haven't seen in other casinos. I think I will deposit there again and maybe will use their 50% monthly bonus.

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