Terminated

NextCasino has been terminated due to being unresponsive. Consider these instead:

Stake.us Social Casino

9.9 /10 • 3

Crown Coins Casino

9.8 /10 • 3

Rolla Casino

9.7 /10 • 12

Yay Casino

9.6 /10

NextCasino

Item: NextCasino
Rating: 1
Author: Irena D.

Our Rating CasinoRank

1/10

CasinoRank

Player Rating 62 reviews

5.6/10

62 reviews

Complaint Response 19 complaints

2 days avg. 19 complaints

What we like

0-24 withdrawal time frame
High withdrawal limits
Mobile-friendly
UK Gambling License

What we don’t like

Multiple country restrictions

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Irena D.

NextCasino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://www.nextcasino.com

Established

2013

Licences

Malta Gaming Authority, UK Gambling Commission

Company

Aspire Global International Ltd.

Affiliate Program

Casino Luck Affiliates

Languages

English, Finnish, German, Norwegian

Casino Type

Instant Play, Mobile, Live Casino

NextCasino is a highly diverse online casino with a smooth instant-play interface. Its games are powered by a wide range of software platforms, including NetEnt, Microgaming Quickfire, Betsoft, Play'n GO, SG Gaming, Blue Gem Gaming, Quickspin and IGT. The casino holds online gambling licenses issued by the Malta Gaming Authority, the UK Gambling Commission and the Alderney Gambling Control Commission.

Restricted Countries

Unfortunately, players who reside in certain countries will not be able to open an account at NextCasino. The list includes United States, China, France and Italy, as well as some other countries. To get more info about the restricted countries and terittories, read the 'More Casino Details' section.

Mobile Gaming

NextCasino works wonderfully on any compatible iOS or Android device. Players can log in with their same account information and play popular IGT slots and roulette on the go. No app downloads are required - players can simply log into the casino's mobile website and start playing instantly.

Security and Fairness

We are satisfied with the steps NextCasino takes to keep players safe. The most important of these is SSL encryption, which makes it virtually impossible for anyone to see player data as it travels through the casino's network.

All of the platforms at NextCasino have been audited several times by independent firms to prove fairness.

Deposit Methods

Bank Wire Transfer, Neteller, Paysafecard, Visa, Entropay, EPS, Euteller, Trustly, Skrill, Skrill 1-Tap, Zimpler, MasterCard, Payz, PayPal, Rapid Transfer, Giropay, Interac, Easy EFT, AstroPay Card, instaDebit

Deposit Fees

Withdrawal Methods

Neteller, Visa, Skrill, Skrill 1-Tap, Trustly, Payz, Bank Wire Transfer, MasterCard, PayPal, Rapid Transfer, MuchBetter

Withdrawal Fees

Withdrawal Limit

EUR 7,000 per month

Currencies

Euros, British pounds sterling, Norwegian kroner, US dollars, Canadian dollars, Brazilian reals, New Zealand dollars, Argentine pesos, Chilean pesos, Indian rupees

Pending Time

48-96 hours

Withdrawal Times

E-Wallets 0-96 hours
Bank Transfers 2-6 days
Card Payments 1-6 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Games Global, NetEnt, Betsoft, Nyx Interactive, Play'n GO, IGT (WagerWorks), Leander Games, Quickspin, Light & Wonder, Lightning Box, Big Time Gaming, NextGen Gaming, Just For The Win, High5Games, Reel Time Gaming, 2 By 2 Gaming, Thunderkick, Amaya (Chartwell), Electric Elephant, Foxium, Skywind Group, Evolution Gaming, Authentic Gaming, Inspired, Fantasma Games, Betdigital, Eyecon

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Virtual Games

Slots players have an incredible amount of online games to choose from at NextCasino. Popular titles from several software platforms can be accessed directly through the site's instant-play lobby. Many of these games have large progressive jackpots as well. Among the most popular titles are Immortal Romance, Gonzo's Quest, The Dark Knight, Kitty Glitter, Playboy, Dragon Ship, Magic Portals, Piggy Bank, and more.

The table game selection at NextCasino is highly diverse. The casino features a wide range of roulette, blackjack, baccarat, hi-lo, and casino poker games to appeal to all types of players. Some of these games, such as Double Bonus Spin Roulette and Oasis Poker Series, are hard to find at other online casinos. All of the games are compatible with a wide range of bet sizes.

Video poker players have four main types of video poker to choose from. These are Jacks or Better, Deuces Wild, All-American Poker, and Joker Wild. Most of these variants can be played with multiple hands, and some are available in different themes. While there are no bonus pokers or other less conventional variants to choose from, the video poker selection at NextCasino should accommodate most players.

NextCasino also has nearly 100 scratch games and other specialty offerings. These give players the chance to win big on even the smallest of wagers. Some of these games include 7 Gold Scratch, Beer Fest, Pharaoh Bingo, and Fortuna.

Live Casino

Players who wish to experience extra thrills can enjoy placing bets with live dealers in various gaming rooms where they can try their luck in games like Live Blackjack, Live Roulette, Baccarat Squeeze and Dream Catcher.

Deposit Limit Tool

Yes

Wager Limit Tool

Yes

Loss Limit Tool

Yes

Time/Session Limit Tool

Yes

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Yes

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Gamstop

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Support

The fastest way to reach NextCasino support department is via their live chat facility which is available 7 days a week from 06:00 GMT to 23:00 GMT. Representatives will also reply to any inquiries via email. In addition, the casino provides telephone support.

Suggest an edit

Complaints

Read the complaints other players have left for NextCasino. Learn more about complaints.

Show all complaints

Submit complaint

NextCasino - Doesn't respond to withdrawal requests

I have been waiting since Sep 2020 for a withdrawal of my funds from Next Casino. In December I asked why my funds have not been returned and was asked to provide proof of identification . Which I did and all documents were accepted. I have contacted Live Chat a number of times and sent multiple emails and still have not received my funds more than a month later, the month is now February. They just keep saying the relevant department will contact me when I ask about my withdrawal and now they are not even replying to my emails anymore.

Resolved

£116

NextCasino - Misleading and intentional harm

Hello

I made a 100€ deposit and noticed that the bonus shows me that i have to do 14000€ wagering ( i have 2 active bonuses at the same time - due to technical problems on the Diamond mine slot ). They checked this out and souggested to me that when i do the 7000€ wagering, i should inform the live chat and they will help me and delete the remaining wagering, so i can do the withdraw ( obviously ). Wagering stuck to the old bonus instead to a new one. So i finished wagering on the old bonus, that was long overdue. Basically when i did the required wagering, i had on my account 1269€. I stopped playing when i had 6870€ still to wager ( just like we agreed ). I didn`t want to play on so i wouldn`t do anything wrong. I immediatly informed the live chat and apparently naively believed that they knew what they were doing on the chat. Instead of deleting my wagering, they deleted my bonus and account balance. I could also do this myself if i wanted to clear the bonus. I`m not crazy??;) Why would i delete my account balance?? I ask you kindly for help. Please look at the mail they sent me and give me clear instructions on what to do. And how much wagering I still have to do. I also sent you pictures showing a notice of an unfinished game and what the slot looked like when an error accurred. I am also sending you proof of how much money I had in my account when I complete the wagering ( from 14000€ to 6870€ ).

Resolved

€6870

NextCasino - Not honoring their own promotional offer

Got an email with an offer of 100 spins of any 5 slots which included elements,gonzo's quest,aloha,fruit shop and starburst.Made deposit and got nothing.Contacted support and they said they could add the spins on starburst only or add the deposit matchup.The whole reason to deposit was to play the 100 spins on elements which they didn't offer.This is the 2nd time this site had sent an email and also put on the website this offer which you cannot have.Its a total joke that they can't manually add the spins to the game you want and they should not be sending out offers they can't abide to..

Resolved

NextCasino - Delaying payment for too long now

So this complaint is pretty young at Nextcasino,but i have a feeling that its some kind of problem here, but to the history of mine. The first 2 withdraws using wiretransfear was fast no problem at all, but the third one a small one 240 euro i requested withdraw using wiretransfear got email the process is 3-5 weekdays as usual, 5 weekdays days past no email from them so i decided to upload documents on my self just to be sure, ID,Bill,bank with Iban nr and even me hold my id with my picture from camera. And now to the problem in my account it says"Still Proccesing" for 7 days far to long time according to me, but in chat there are lack of communication someone says "we have problem with all withdraws at the moment" other says you need to get verified etc, but they havent send me any mail at all except the first one according withdraw or that i need to send in documents. They say they cant refund to account since it allready sent to the bank, and there financial department cant do anything, the last one smells, but i no this casino is legit, i write here just to hope to get some reaction from Nextcasino since the chat have no clue why so long time and just give me different storys No hard feelings NextCasino just give me a explenation then you are going to send the money from your financial department, even i no that "still procesing" means you havent sent it yet to any bank even if your chat says so. And you must work with your "C.A.R.E" and send email so player no what happenings with there problems. Peace and love nextcasino

Resolved

€240

NextCasino - Blocked my account with $500 with no explanation

my account was created and i deposit 11 days ago on Nextcasino, after that time i made one successfull withdraw on 08/04, after trying to login again after some time, my account was blocked with a remaining balance of $500, i tried to contact Nextcasino support on 13/04, but they didnt reply my message after 2 days, the message that is given is The login failed. Your user account is blocked. If you are a self excluded user you can contact support for withdrawing money

Resolved

$500

NextCasino - Payment declined two times and delayed for three weeks

Just recent ive won $2,500 about 3weeks ago on NextCasino ...so i decided to make a withdraw , before this ive had 2 withdrawal that ive made and thinking this time wont be much of a hassel . But the casino has gave me a hard time on trusting them and there words, first week of waiting for the money to go through i have a supporters name Richard telling me my money went through and just waiting on hearing from me when the money gone through to my account . The end of the week witch is Friday i someone get an email saying my money has been reverse and so i went on my account its true what they said . i dont know why they do this but the same thing happen for the 2nd and this is the third week . they keep telling me that my money is through and it will take up to 3-5 working days or 2-4 workig days for the money to go through , they keep reversing my money back to my account when i never ask to and they will tell me that there has been an error . im very angry and frustrated , this is the third week now and i dont know whats gonna happen until friday i will hear from them. Usually they will wait until friday and they will tell me the problems why i haven got the money or why the money been reverse back. its really unfair and very unprofessional, i never cheats or use fake money to play . Each dollars i spend are my hard working money and i happen to win some back and already ive got hard time just recieving those money. its onli $2500 what if the amount is larger. Can u pls help me with this .. Im really worried that they wont pay me . Its been dragging too long now and ive got a really bad feeling

Resolved

$2500

NextCasino - Will not pay and will not tell me why

19 January 2017 I order a withdrawal from NextCasino. 25 January I ask about my withdtawal. They ask docs. I sent it on the same day. 30 January I got my account was blocked. NextCasino said: "Your account is locked and part of a fraud investigation by our payments and platform provider.", but they don't give me any timeframe and also add "No further correspondence will be entered into while the investigation is ongoing.". Now (22 February) I don't received any email from NextCasino.

Rejected

NextCasino - Delayed verification and payment of winnings

I was hoping that I would not have to write this complaint but Nextcasino are stalling the process of verification to the max and they take forever to reply, if even replying at all. After reading the terms of Nextcasino´s welcome-deposit-offer of 125% I decided that it looked like a decent deal. I opened an account and deposited 2000sek. I played a few different slots with bets ranging from 30sek to 50 sek and when I was done wagering the 100 000sek after many hours of fun I had run up the account to about 29 000sek and I could not have been happier. At this time I requested a withdrawal of 22 000sek and I was asked to verify my identity. I sent in copies of my driver´s license and a recent utility bill and everything was still great. When I (on 12/1) tried to log in to see if the withdrawal was processed I got a message that my account was blocked. I contacted support and they sent a new mail in which they asked for further verification documents: “Dear Customer, Your account has triggered a security alert in our system and was frozen by our payments provider. As security (for both us and our customers) is a high priority of ours, we require you to verify your account by sending us certain required documents. Your account will be frozen during the time of this verification. Please send us the following information in an email: 1. A scan or digital photo of your passport personal details page OR a scan of National ID card/drivers license (back and front). 2. A scan or digital photo of a recent utility bill (electricity, phone, or alike) not older than 60 days. 3. A close up photo where you hold your ID/passport next to your face. 4. Furthermore, we also require you to send us notarized copies of certain documents to our platform and payments provider's physical address: Please mail a notarized copy of your ID/Passport and a notarized copy of a bank statement (your name, your address, account number and the date needs to be present, no older than 60 days) to: Everymatrix, Nouveau Center, 4th Floor, Lipscani 102 Street, Sector 3, 030039 Bucharest, Romania We will need full contact details of the notary used so that we can confirm the authenticity of the documents we have received. This means you will have to bring your bank statement and ID/Passport to the notary to have them notarized the authenticity of the documents and also verified that you are indeed the person stated in the documents. Account security and fraud prevention is highly important to us and we hope you appreciate our efforts to keep our site and customers secure. Failure to comply with the above requests will result in the deposit being returned to its origin and the account permanently closed. We thank you for your cooperation in this matter. Kind regards, Mark NextCasino Security” I complied to everything and sent notarized documents with express DHL to Everymatrix in Bucharest. These documents were delivered and signed for two weeks ago on Wednesday 18/1. It is a costly process notarizing documents and sending them to a physical address in Romania and you could at least expect updates regarding the matter. No other Casino have ever asked me of something similar and now they are also stalling the process with the argument that: “Please note that a verification like this is not instant. Your documents are being reviewed by our platform provider and they wll finalize this as soon as they can. Regards, Mark NextCasino Support” Nextcasino have turned a happy moment into an upsetting process. I have read similar complaints and I am obvioiusly not the first customer to be treated like this. I hope that Askgamblers can help me out in this matter. This is unacceptable behaviour from a well known Casino like Nextcasino. /JD

Resolved

kr22000

NextCasino - Account blocked with no explanation

Hello! I didnt think that i had to post this complaint here but after almost 1 week i of waitng i had to. The 23rd of Nov i opened an account at Next Casino to get the nice 150% welcomebonus. I start to play some rounds of 50 sek bets and after a while i boost my account from 5000 to about 12000. I continues to play with bets of 30 sek to 50 until my wagering was done and i had about 22000 sek in winnings when i was done. I requested a withdrawal back to my bank via trustly. Then after a while i get this email that says my money has sent back to my account again. Hej Rickard, Ditt uttag har satts tillbaka den ‘24/11/2016 11:21:58". Summan har återförts till ditt spelkonto. Kontakta support om du behöver mer hjälp angående denna transaktion. Transaction ID: 3420783519Transaction Date: 23/11/2016 22:01:08 Summa: 22414.00 SEK. Hälsningar, NextCasino.coms team I emailed Nextcasino and asked why they did that and then tried to log in to my account but now it says that my account is blocked for login. And i get this asnwer Hi, Your account is currently frozen and under investigation by our security department. Regards, Mark After that i sent a couple of email asking why its blocked and how they can do like this, but without any answers . So now 4 days after the eamil that told me my account was blocked i post this here beacuse its feels like < snip > to deposit on a casino play exacly by their rules and then just get blocked and dont get any anwers why. I really hope that u can help me and im exited to see what Next Casino have to say about this. Rickard

Resolved

kr22414

NextCasino - Bonus winnings unfairly withheld

I signed up with Next Casino and received their Welcome Bonus. I completed the playthrough of the wagering requirements fully. A number of days after I tried to withdraw my winnings, the casino contacted me to say that I had breached one of their terms. I did not. This is the term in question - 10. Delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game is prohibited. Players doing so agree to have their bonus and associated winnings declared void. I have emailed Next Casino and asked them to explain exactly how and when I breached this condition but they have not replied. I am absolutely certain that I did not break this rule. I completed almost all of my wagering on one slot machine. I did not save up a bonus round to complete when the wagering requirement had been completed. I followed the rules properly and my winnings should not be withheld.

Resolved

£3000

Complaint Statistics

Resolved 17

Avg. Amount $ 1,520

Avg. Complaint Duration 6 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

5.5/10 ● 62 reviews

Top reviews from our players

AdamHolland

3 years ago

4/10

Extremely slow, suspicious terms for bonuses which are always in favour of the site, poor customer support. Interesting games but it's not worth it in total.

kayenne23

4 years ago

6/10

Next casino is another online casino that is being promoted here on Askgamblers. The casino was established in 2013 and since then it continues to provide online gambling services. Next casino is under the ownership of Aspire Global International Ltd.

Also, next casino holds two licenses. One from Malta gaming authority and a second one by united kingdom gambling commission. Now, I would like to point out that when I first registered here, it was a long time ago, but I really liked the casino when it comes to design. Indeed next casino has a modern layout and design, with nice colours filling in the screen.

When it comes to the welcome bonus next casino offers a nice welcome bonus package for the new customers. For the first deposit, the player can get a nice 100% match deposit bonus up to 200 euros and on top of that 100 free spins in the famous game twin spin by netent on a 0.25 cents bet per spin. Now, another thing I would like to point out is when I first registered, I could not find any upload button in order to upload my docs and verify my account. So, after talking with the support I was given an email in order to send my docs for verification.

After 2 days I received an email, stating that my account is fully verified and that I can withdraw winnings without any problem. Even though a 48 hour time frame is quite long nowadays, at least I am satisfied. Another thing I would like to point out is that the support is helpful and always happy to help. So big thumbs up for the support.

The only thing I did not like was the fact that some of the terms of next casino seem to be somehow a little perplexed to be understood completely.
Another thing I was not a fan of is that the withdrawal limits of 7 thousand euros per month. To me it seems that there would be a problem for big winners to get their money fast.

Pamir

6 years ago

1/10

I won 500e after wagering the whole deal. I had it coming as a withdraw for a while and I got a email about it. I had to cancel it and when I cancelled it got added as bonus balance on my account. Now I have to rewager it and it counts as free spin wager :D And I probably lost my money thanks to that. They said "We cannot remove the 96cents bonus and now you have to wager it all" :D
Never trusting this again and neither should you. DO NOT DEPOSIT HERE.

linda74

6 years ago

1/10

Everything The first reason withdrawal is so slow is take 48 hours plus weekend they not approved because is weekend, The second never can win never just small money, Reason number 3 if win something and take withdrawal and when withdrawal still pending more 60 hours they don't give for you any bonus ,and they don't care witch VIP level you have. Is horrible for example I have silver Vip and every Sunday i need to have 20 free spins this is automatic They give to account but if i have pending withdrawal they don't give any thing. is horrible they not respect customer i cant say nothing good about this casino my experience is of lot off years and very bad

stewex555

6 years ago

5/10

Here we will find an unbelievable high payout casino of 98.34 percent. Promotions of the weaker level. Theoretically interesting VIP program but you need to put a lot of money to get a better level.Withrawal here was a good time but only E wallets.

High wagering if you accept the bonus I often send. Then it's very hard to get out for real money here.

Powerhead66

7 years ago

1/10

On first time deposits you get an automatic bonus that is only cancelled through support, the terms of the wagering apply to all future deposits that have no bonuses attached and convert real money into bonus money when wagered only once. Stay away if you intend to play roulette or any game that they offer 0% wagering as the terms are designed to prevent as many withdrawals as possible. Disgraceful website, awfully incompetent and rude support.

Superbie

7 years ago

3/10

The interface a casino are fine but only that...still too fast they log-out

Sign-up and deposited 10USD after I did not get the 100% casino bonus. Contacted "live chat" and he nearly blamed me that I should always ask in the chat before making the first deposit. Explained to him that I had followed their website and he said "Oh, ok ;) ;)". With such a unserious customer service I do not dare to think of how they handle it if you are having trouble withdrawing money.

In addition, they have too many players and only have 1-3 low stake blackjack tables open. Waiting for players to become desperate and start playing on high stake tables. Bad style.

Now I'm waiting to see if they want to withdraw my deposit. Can not recommend this casino too much that seems sneaky around them. Choose some of the recognized casinos.

peliputki

8 years ago

1/10

Nothing as they have hidden terms to take players money.

This website have hidden terms for bonuses, all games only count 50% wagering and this is not told to players anywhere on the website. Avoid this website and all others behind same company. They are scamming players this way. for example if you think you get 50x wager nope whit the hidden rule its actually 150x!

Careeste

8 years ago

1/10

Nothing.

They never honor the daily free spins promos... happened on 4 deposits... never received the free spins and chat support wanted to give me something else which comes to 33% less of the value of the free spins promotion they advertised and what I made the deposit for. From all their sister casinos this one is by far the worse. Will never deposit here again.

cptblack

8 years ago

1/10

Got email offer for 100 spins on any of 5 netent games on deposit. Made deposit got no spins. Contacted chat and had to wait for ages and was told I could either have 100 spins on starburst (which I hate) or a deposit match. I wanted the 100 spins on elements or gonzo's quest but they told me they can't do that. Why send an offer they can't abide to. This has now happened twice.

I just withdrew my money and now I'm getting asked for all documents for a £10 withdraw. Joke of a site and won't ever be using it again!