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NextCasino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 62 reviews
5.6/10
62 reviews
Complaint Response 19 complaints
2 days avg. 19 complaints
What we like
  • 0-24 withdrawal time frame
  • High withdrawal limits
  • Mobile-friendly
  • UK Gambling License
What we don’t like
  • Multiple country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

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NextCasino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.nextcasino.com
Established
2013
Licences
Malta Gaming Authority, UK Gambling Commission
Affiliate Program
Languages
English, Finnish, German, Norwegian
Casino Type
Instant Play, Mobile, Live Casino

NextCasino is a highly diverse online casino with a smooth instant-play interface. Its games are powered by a wide range of software platforms, including NetEnt, Microgaming Quickfire, Betsoft, Play'n GO, SG GamingBlue Gem Gaming, Quickspin and IGT. The casino holds online gambling licenses issued by the Malta Gaming Authority, the UK Gambling Commission and the Alderney Gambling Control Commission.

Restricted Countries

Unfortunately, players who reside in certain countries will not be able to open an account at NextCasino. The list includes United States, China, France and Italy, as well as some other countries. To get more info about the restricted countries and terittories, read the 'More Casino Details' section.

Mobile Gaming

NextCasino works wonderfully on any compatible iOS or Android device. Players can log in with their same account information and play popular IGT slots and roulette on the go. No app downloads are required - players can simply log into the casino's mobile website and start playing instantly.

Security and Fairness

We are satisfied with the steps NextCasino takes to keep players safe. The most important of these is SSL encryption, which makes it virtually impossible for anyone to see player data as it travels through the casino's network.

All of the platforms at NextCasino have been audited several times by independent firms to prove fairness.

StallCation

Complaints

Read the complaints other players have left for NextCasino. Learn more about complaints.

Show all complaints
NextCasino - Misleading and intentional harm
Hello

I made a 100€ deposit and noticed that the bonus shows me that i have to do 14000€ wagering ( i have 2 active bonuses at the same time - due to technical problems on the Diamond mine slot ). They checked this out and souggested to me that when i do the 7000€ wagering, i should inform the live chat and they will help me and delete the remaining wagering, so i can do the withdraw ( obviously ). Wagering stuck to the old bonus instead to a new one. So i finished wagering on the old bonus, that was long overdue. Basically when i did the required wagering, i had on my account 1269€. I stopped playing when i had 6870€ still to wager ( just like we agreed ). I didn`t want to play on so i wouldn`t do anything wrong. I immediatly informed the live chat and apparently naively believed that they knew what they were doing on the chat. Instead of deleting my wagering, they deleted my bonus and account balance. I could also do this myself if i wanted to clear the bonus. I`m not crazy??;) Why would i delete my account balance?? I ask you kindly for help. Please look at the mail they sent me and give me clear instructions on what to do. And how much wagering I still have to do. I also sent you pictures showing a notice of an unfinished game and what the slot looked like when an error accurred. I am also sending you proof of how much money I had in my account when I complete the wagering ( from 14000€ to 6870€ ).
staus Resolved
€6870
NextCasino - Delaying payment for too long now
So this complaint is pretty young at Nextcasino,but i have a feeling that its some kind of problem here, but to the history of mine. The first 2 withdraws using wiretransfear was fast no problem at all, but the third one a small one 240 euro i requested withdraw using wiretransfear got email the process is 3-5 weekdays as usual, 5 weekdays days past no email from them so i decided to upload documents on my self just to be sure, ID,Bill,bank with Iban nr and even me hold my id with my picture from camera. And now to the problem in my account it says"Still Proccesing" for 7 days far to long time according to me, but in chat there are lack of communication someone says "we have problem with all withdraws at the moment" other says you need to get verified etc, but they havent send me any mail at all except the first one according withdraw or that i need to send in documents. They say they cant refund to account since it allready sent to the bank, and there financial department cant do anything, the last one smells, but i no this casino is legit, i write here just to hope to get some reaction from Nextcasino since the chat have no clue why so long time and just give me different storys No hard feelings NextCasino just give me a explenation then you are going to send the money from your financial department, even i no that "still procesing" means you havent sent it yet to any bank even if your chat says so. And you must work with your "C.A.R.E" and send email so player no what happenings with there problems. Peace and love nextcasino
staus Resolved
€240
NextCasino - Payment declined two times and delayed for three weeks
Just recent ive won $2,500 about 3weeks ago on NextCasino ...so i decided to make a withdraw , before this ive had 2 withdrawal that ive made and thinking this time wont be much of a hassel . But the casino has gave me a hard time on trusting them and there words, first week of waiting for the money to go through i have a supporters name Richard telling me my money went through and just waiting on hearing from me when the money gone through to my account . The end of the week witch is Friday i someone get an email saying my money has been reverse and so i went on my account its true what they said . i dont know why they do this but the same thing happen for the 2nd and this is the third week . they keep telling me that my money is through and it will take up to 3-5 working days or 2-4 workig days for the money to go through , they keep reversing my money back to my account when i never ask to and they will tell me that there has been an error . im very angry and frustrated , this is the third week now and i dont know whats gonna happen until friday i will hear from them. Usually they will wait until friday and they will tell me the problems why i haven got the money or why the money been reverse back. its really unfair and very unprofessional, i never cheats or use fake money to play . Each dollars i spend are my hard working money and i happen to win some back and already ive got hard time just recieving those money. its onli $2500 what if the amount is larger. Can u pls help me with this .. Im really worried that they wont pay me . Its been dragging too long now and ive got a really bad feeling
staus Resolved
$2500
NextCasino - Delayed verification and payment of winnings
I was hoping that I would not have to write this complaint but Nextcasino are stalling the process of verification to the max and they take forever to reply, if even replying at all. After reading the terms of Nextcasino´s welcome-deposit-offer of 125% I decided that it looked like a decent deal. I opened an account and deposited 2000sek. I played a few different slots with bets ranging from 30sek to 50 sek and when I was done wagering the 100 000sek after many hours of fun I had run up the account to about 29 000sek and I could not have been happier. At this time I requested a withdrawal of 22 000sek and I was asked to verify my identity. I sent in copies of my driver´s license and a recent utility bill and everything was still great. When I (on 12/1) tried to log in to see if the withdrawal was processed I got a message that my account was blocked. I contacted support and they sent a new mail in which they asked for further verification documents: “Dear Customer, Your account has triggered a security alert in our system and was frozen by our payments provider. As security (for both us and our customers) is a high priority of ours, we require you to verify your account by sending us certain required documents. Your account will be frozen during the time of this verification. Please send us the following information in an email: 1. A scan or digital photo of your passport personal details page OR a scan of National ID card/drivers license (back and front). 2. A scan or digital photo of a recent utility bill (electricity, phone, or alike) not older than 60 days. 3. A close up photo where you hold your ID/passport next to your face. 4. Furthermore, we also require you to send us notarized copies of certain documents to our platform and payments provider's physical address: Please mail a notarized copy of your ID/Passport and a notarized copy of a bank statement (your name, your address, account number and the date needs to be present, no older than 60 days) to: Everymatrix, Nouveau Center, 4th Floor, Lipscani 102 Street, Sector 3, 030039 Bucharest, Romania We will need full contact details of the notary used so that we can confirm the authenticity of the documents we have received. This means you will have to bring your bank statement and ID/Passport to the notary to have them notarized the authenticity of the documents and also verified that you are indeed the person stated in the documents. Account security and fraud prevention is highly important to us and we hope you appreciate our efforts to keep our site and customers secure. Failure to comply with the above requests will result in the deposit being returned to its origin and the account permanently closed. We thank you for your cooperation in this matter. Kind regards, Mark NextCasino Security” I complied to everything and sent notarized documents with express DHL to Everymatrix in Bucharest. These documents were delivered and signed for two weeks ago on Wednesday 18/1. It is a costly process notarizing documents and sending them to a physical address in Romania and you could at least expect updates regarding the matter. No other Casino have ever asked me of something similar and now they are also stalling the process with the argument that: “Please note that a verification like this is not instant. Your documents are being reviewed by our platform provider and they wll finalize this as soon as they can. Regards, Mark NextCasino Support” Nextcasino have turned a happy moment into an upsetting process. I have read similar complaints and I am obvioiusly not the first customer to be treated like this. I hope that Askgamblers can help me out in this matter. This is unacceptable behaviour from a well known Casino like Nextcasino. /JD
staus Resolved
kr22000
NextCasino - Account blocked with no explanation
Hello! I didnt think that i had to post this complaint here but after almost 1 week i of waitng i had to. The 23rd of Nov i opened an account at Next Casino to get the nice 150% welcomebonus. I start to play some rounds of 50 sek bets and after a while i boost my account from 5000 to about 12000. I continues to play with bets of 30 sek to 50 until my wagering was done and i had about 22000 sek in winnings when i was done. I requested a withdrawal back to my bank via trustly. Then after a while i get this email that says my money has sent back to my account again. Hej Rickard, Ditt uttag har satts tillbaka den ‘24/11/2016 11:21:58". Summan har återförts till ditt spelkonto. Kontakta support om du behöver mer hjälp angående denna transaktion. Transaction ID: 3420783519Transaction Date: 23/11/2016 22:01:08 Summa: 22414.00 SEK. Hälsningar, NextCasino.coms team I emailed Nextcasino and asked why they did that and then tried to log in to my account but now it says that my account is blocked for login. And i get this asnwer Hi, Your account is currently frozen and under investigation by our security department. Regards, Mark After that i sent a couple of email asking why its blocked and how they can do like this, but without any answers . So now 4 days after the eamil that told me my account was blocked i post this here beacuse its feels like < snip > to deposit on a casino play exacly by their rules and then just get blocked and dont get any anwers why. I really hope that u can help me and im exited to see what Next Casino have to say about this. Rickard
staus Resolved
kr22414

Complaint Statistics

Resolved 17
Avg. Amount $ 1,520
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
5.5/10 62 reviews

Top reviews from our players

Next Casino is a fantastic casino I had experienced and they are fast, fair and withdrawal takes within 12 hours which might be every player likes.

They have several provider's games and I never found any glitch while playing. Their promotions are in a word awesome, only 20X(deposit+bonus) and easy to navigate how far we are behind to finish the wagering.

Next Casino is my most favorite casino where I can put my trust and can play with peace of my mind. Thumbs up ;-)

Inactive user
1/10

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user avatar

How this is a top casino I don't know - never won on it yet money just seems to go very quickly. Poor selection of games. I wont use again.

Hi, We have no control over the outcome in any of the games. It is always disheartening to see a review based on your luck (or lack of) instead of it being based on the actual casino. We do not really understand the comment regarding the "poor selection of games". We offer more than 900 games, from the most popular games providers, which makes our selections one of the biggest available online! Thanks for your feedback. /CasinoLuck

user avatar

Nice Games (NetEnt and Thunderkick will do it for me). Good Support. Fast Withdrawals (within 18 hours, mostly about 12 hours, is my experience - only can tell about skrill withdrawal)
Documents only need to be verified when you break the 2300eu withdrawal limit.

Only can set selfexclusion or cooldown period by asking support.

Have had an account here for a few years now. They have a decent array of games. Withdrawl policy is 24 hours but in my experience usually 24-48 hours to skrill and cards or bank is 48 plus hours. Deposits are instant as usual.

Have closed my account here due to ongoing issues with bonuses and support and minor but numerous bugs in the software.
A few years ago this casino was fairly up to date regarding software but lately has been lacking. Seems dated in comparison with latest technology.
Have had alot of issues when claiming Bonuses here. Either no bonus input tab available or bonus is not instantly credit on top of deposits.
Live chat is very limit and not always on at the times quoted on the site which is a hassle as email support usually takes 12-24 hours to reply which seems very convenient with the issues that occur here sometimes. So without live chat trying to claim a bonus or report an issue can take 12 hours plus via email support to reply.

Latest issue is all Netent games are unavailable with servers being unresponsive.

All tolled I would rate this casino a solid 3.5 as the software needs updating and support is too relaxed when solving issues here. Can do better!

I've found Next Casino has respectable bonuses and occasional promotions which they could have more of. Other than that, I find it to be a very average casino with its mediocre selection of games.

"Next Casino" has always enjoyed very good reputation among the community of gamblers, I think in part this has been because many software providers have been incorporated into their portfolio, within which we find NetEnt, Microgaming, IGT , Playn' Go, Betsoft, NYX, iSoftBet and they also have platforms for their Live Dealer Games and they are Evolution Games and Ezugi, which to be honest, they are two of my three favorite platforms for such kind of games; in addition to a nice designed website, there are another couple of aspects that I like a lot of Next Casino, one is that they always include the newest games on their portfolio and the other is they accept different currencies and e-wallets , and the deposit process is fairly efficient, I do not know how smooth is it the process of withdrawal since to date I have already made several deposits but not a single withdrawal.

This casino does not have the option to view your playing history, a function that just today I wanted to check prior to the completion of this review and which I consider useful for checking your performance during your playing time.

As for the perception of fair play I have to say that despite not being the first time I deposit in NextCasino, today I regret not having heeded the advice given by a couple of players in some of the recent reviews on this section. Today I played one of my favorite NetEnt games, which is BlackJack in the mode of $ 0.10 - $ 5, this same game has an approximate rate of success between 39 and 44% and previously I've already played it on many casinos, but playing this same game now on NextCasino I would say my hit average was less than 15% almost unequivocally, I would give my exact average but there is no history of play on the members area; my deposit was gone almost immediately and my fun time was minimal, I'm not sure if this was fun, even I think that I will not play this game in any other casino anymore. It is very rare that the same game behaves "so" different on different casinos considering that it belongs to the same software provider, which in this case is NetEnt, to be frank I do not think this is a matter of luck.

Watch your money and follow advices made on reviews !!! That's what I learned today.

Hi, Thanks for your feedback. With up to 10 different games providers implemented it is hard to build a system for game history that includes all of them. For certain providers the history can be reached from the menu system within the games (Netent, Microgaming). We also always offer players to email support to get a detailed file with all their game history. Feel free to drop us an email and we'll help you out. In regards to the fairness of our games. It is sad to hear people doubt this. We use software from large and reputable games providers. The exact same as any other casino that use these software. All software are licensed and certified for randomness. All games are played directly from the software provider's servers and we cannot affect the outcome. If anyone ever has any doubts about this, feel free contact the software provider in question (Netent) to have this confirmed for yourself. Regards, NextCasino

user avatar

Well I just deposit 30 euro and I play Dead or Alive. That is one of my favorite games! I did not get one time the free spins! I play at a lot of casinos but this is very bad! I will not make deposit here again!

Hi, As most players know, we cannot affect the outcome in any of our games. I believe this place is provided for users to review the actual casino (site, features, bonuses, support, payments, graphics, etc etc) and not your own results in a single playing session. We all know that slots have a high variance and you can either win or lose during longer periods of time. Better luck next time!

user avatar

Next casino is a great place for every player. I am playing there sometimes, and love to claim their reload bonuses which available monthly with not very high wagering requirements.

Website looks ok, but I could say that sometimes they have some troubles with it. Sometimes I could not login because it says that I did too many incorrect attempts and need to wait 15 minutes (I am doing this when I login first time). Sometimes game open in small window, sometimes it gives error. Such things are not critical, but still not good.

Their welcome offer is awesome, 100% bonus + 100 free games on slots. I was very happy to claim it, and also they credited to me my freespins within 2 hours only.

Their support is good, when I have sent email how much time required to credit freespins they replied to me within few minutes only, I thought it is some kind of auto reply, but it was genuine reply on my question, very good.

I do like their selection of games. There is Netent, Microgaming, IGT, NextGen, and other games. Very good, and even recently they added games from play'n'go and iSoftBet. New software for me, but very interesting to play.

Bonuses are rare; I mean reload bonuses, and small. Usually they do some raffles, which I never won. But I must say they genuine with freespins - they give me 5 freespins each week. This is very good loyalty for my level of deposits.

I rate this casino with 9 stars. I never made withdrawal from this casino, but this is not a reason to give them bad rating. They very solid and I am sure more than safe. They have good games selection and nice freespins for loyal players.

I took one star from rating for some tech troubles that they have from time to time, and also for not big reload bonuses. Never received reload offer for 100%, it is not good at all.

Nothing special, 5 deposits couldn't wager the 125 US dollars 1 time..too slow games..the software needs updating.

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