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Karamba Casino


Karamba Casino is an online casino that uses a modern instant play interface. The casino games are provided by Aspire Global and include titles from leading software providers including NeoGames, Microgaming, NetEnt, NextGen Gaming to name a few. They hold an online gaming license from the jurisdiction of Malta. Unfortunately, various regulations prevent Karamba from allowing US players to register.


Because Karamba offers games through the NeoGames platform, there are over 90 to choose from. Most of these games fall under two categories: slots and instant win games. The slot selection at Karamba is quite diverse, ranging from traditional three-reel games to modern five-reel video slots. Each game comes with its own paytable and theme, so there's enough variety to ensure that everyone can find a few favourites.

Karamba actually features one of the largest selections of scratch games and instant win games in the world. Although they do have a fair number of games that are simply virtual scratch cards, they do have many others that put a few twists on this classic favourite. Games like Bubble Bingo and X&O, for instance, take basic fixed odds games and turn them into something unique.

Aside from slots and scratch games, there's not much else available at Karamba. Table game enthusiasts do have roulette and blackjack available, both of which use standard Vegas rules and are available for any size of bankroll. However, if you are looking to play other table games like Caribbean Stud Poker or baccarat, you will want to look at our casino listings for a place that better suits your needs.


Nothing is more frustrating than not being able to get the assistance that you need. Karamba understands this. To ensure that you get a prompt response when you need one, they have support representatives working round-the-clock ready to answer any questions you may have. For most players, the most convenient method of contact is by live chat. However, you can also give Karamba a call on their toll-free or international number, or send them an email and get a response within 24 hours.

Security and Fairness

To protect all of their players, Karamba uses SSL encryption provided by the industry-leading security professionals at VeriSign. This protocol makes it impossible for anyone to steal your data as it travels to the firewalled Karamba servers. It is the same level of security that is used by most of the world's online financial institutions.

Fair play is also something that every player should look for before signing up at a casino. Karamba has included an audit report from iTech Labs on their website. This third-party auditing company is one of the most well-known in the world. Although the report is dated, there is no doubt that the games run by the NeoGames software use genuine randomness.


  • Slots and scratch games hard to find anywhere else
  • 24/7 support available through live chat, as well as phone and e-mail
  • 128-bit SSL encryption
  • iTech Labs certified random


  • No US players permitted
  • Limited selection of table games and video pokers
  • Third-party audit dated for 2008


Karamba Casino Reviews by Players


Write a review
Amyc1985 1 review
United Kingdom
Absolutely shocking service in terms of withdrawal! Have sent documents via email on 6 separate occasions but apparently not been received, account is self excluded so can't upload via doc uploader and live chat extremely unhelpful! Stay away if you require fast pay outs
Dear Amyc,

Thanks for your message.

Our support team leader is trying to get in touch with you to have this issue sorted

Best Regards
Karamba Team
iancritchley 1 review
United Kingdom
Recently joined Karamba and must say I was impressed by the selection of slots available. Took advantage of the new player bonus and played through the deposit and bonus in line with the wagering requirements and actually made a healthy profit.

Very impressed with customer service, I have had one introductory phone call from them with a follow up email advising how I can upload identity documents online via the My Account section. I have uploaded my documents and am assume I am verified now, I have a pending withdrawal which takes 48hrs before been processed which is a little long in comparison with other sites I use but is acceptable.

Each day there seems to be a new promotion (todays being 100% match up to £200) which I will probably be participating in, just need to confirm that they have verified my account which they should have done by now, most sites get this done with 24 hours. Looking forward to continuing to play here at Karamba and this may well become my new favourite site.
Nothing so far, I have only rated them 8 stars as I have just made a withdrawal that is pending, should go through in next few days, and am yet to receive confirmation of receipt of my verification documents that I uploaded. I am sure these are potential 10 star site for me personally and will be back to review again once I have played a bit more.
axl1982 2 reviews
Czech Republic
One of the best casinos I have ever played. They have great customer support because every time I need help or a free bonus I can easily open a chat and talk to these great guys!!!
I wish I could cash out more but they told me that there is a monthly limit unless you become a VIP customer...I really hope they will make it easier to become a VIP customer for a player like me.
ffsnotagain 2 reviews
United Kingdom
Do not join this casino, complete con. No option to decline bonus. Desposit any money and you'll never be able to withdraw winnings, just don't do it. Deposited £200 and had to wager £4000 b4 withdrawing, joke. Cant even cut bonuses from balance. Join a site that you can decline bonuses.

Thanks for you message.
Please note that you are always welcome to contact support and get your bonus removed. Most of players love our daily offers and free spins but in case you don t want to receive it we can also remove you from our promotion lists.

At Karamba every player plays the way he likes!

Best Regards
xbigguyxxx 24 reviews
United Kingdom
The fact you can deposit using paysafecard is ideal for me the games are good like Raging Rhino and netent, great promotions always on offer and a great VIP scheme.
I had a problem as the staff had made an error but it was resolved quickly so thanks, could be doing with a bigger selection of slots. Make sure you read all the details as the free spins can be confusing.
Lit_Dab69 14 reviews
Overall a good casino. But I'd like to see a bigger variation of games. The one thing that I would like to see is a more complete list of games. For example, they have "Raging Rhino", but not "Montezuma" they have the "Game Of Thrones 243 Lines" but not "15 Lines". This is the major thing that holds me back from playing at Karamba. It would be nice if they could fill out their slot section with a more complete list of games instead of just going for some of them.

Also, if you decide to deposit at Karamba, be ready to receive loads of phone calls about promotions and reload bonuses. I'm sure this can be disabled in the settings, just a heads up!
markr84 1 review
Caution Casino deliberately delays and averts payouts! I've been waiting for more than 2 weeks for my money now. Although I've sent all documents required, all I got was empty promises. One guy from the support chat even claimed that the money was already on its way when I complained about the delay. Two days later it was rebooked to my account without any comment.

The hotline number is a joke, too. I am a German-speaking costumer and the robot voice that takes your call is Dutch. After I've spent 30 minutes in line, the computer voice (which was now surprisingly speaking British English) told me that I was the next costumer. I was already getting ready to explain my case when all of a sudden the voice told me that i as now 3rd in line. This nonsense repeated for two more times until I gave up. To this day I'm waiting for my money (day 16)...

From my point of view I can only warn everyone to lay in this casino, at least if you wish to see your money again.
andyparkie61 2 reviews
United Kingdom
Do not join this casino if you win like I did they go to amazing lengths to delay payment. 9 days I have been waiting despite giving 5 different forms of id, other casinos require only 2/3.

The online chat facility is a joke they are no help whatsoever I have had to go to the gambling commission MY ADVICE AVOID this casino.
Dear AndyParkie61

First of all congratulation on your winnings!
Account verification is unfortunately not a step we can skip.
As every serious brand,We strongly follow the book when it is related to regulation requirements.

We wish you plenty of LUCK,

Tyson K. 3 reviews
Been playing pokies online for 10 for years and been a vip at many casino. Karamba casino has by far the best vip service I've come across my personal host is great and the main reason I play at hopa casino is the customer service I get from as a premium player.

Recommended to any high roller who want real vip treatment and customer service. Over all I think the casino awesome I mainly play mobile site witch has all the current games and few old ones I like. Only been a member there 3 months but had good luck had my account has reach $10.000 a few times and once $30.000.

Highly recommended this casino.
Thanks a lot for the great words Tyson! I wish you plenty of luck and a lot of massive withdrawals!


Roro16 1 review
United Kingdom
I've have been chosen to go to Malta with all the team. They treated us all like royalty. They are the most amazing site I have ever played. What a fantastic prize 5🍾💥
Nothing the site the best ever. Big thank you to all the staff David, Melissa, Arond, Diva we all had a ball.
Thankssss for the great words RORO16.

Was a pleasure to meet you!

ps: My name is Arnaud not Arond :D :D , after this massive event you need some rest it seems :D :D

Karamba has a great VIP program and account managers that make me feel like a king everyday! Besides, cashouts are fast and people always friendly with me, this is important and makes you feel like you are dealing with friends.
I hope they will upgrade to HTML soon because I think the features will be more fluid and somehow the experience more ergonomic.

With an username like that one, we prefer not to disappoint you ahahahaahha :)

Thanks for your message!

Have a good one
raverbabe 559 reviews
United Kingdom
There's so many on-line casinos to choose from these days that it's all too easy to sign up at a new place on a Friday night then forget all about them come Monday morning, especially if you lose your deposit! I'd guess that's exactly what happened to me with Karamba as I didn't even recognize their name when I was sifting through the e-mail account I use for on-line casinos recently and I probably wouldn't have been able to remember much about them at all if it wasn't for the spreadsheet where I record my on-line gaming activity which somehow managed to jog my memory!

Though I can't recall if I had cause to contact support when I joined I did use the live chat facility today whilst writing this review to confirm a couple of details I was unable to remember and was answered quickly and politely. The agent answered my questions without issue though they did also do their best to push a new bonus offer onto me! I can handle this as long as the offer is reasonable and the agent actually offered me £20 on top of a 100% match plus 20 free spins which seemed pretty decent as an existing customer.
I can only imagine I was particularly drunk on that night back in 2013 when I joined Karamba and deposited a measly £10 in order to get my hands on a 100% match plus 100 free spins on "Fruity Friends". I remember being a little put out at the time that the spins were only valid on this one game as that hadn't been mentioned on the promotions page, and I wasn't all that impressed by the fact you only got 20 of the spins upfront either - 40 more are added on the second day, with the final 40 on day three. I really don't understand the reasons why casinos decide to do things this way but the sceptic in me can't help but think the reason is that it is much harder to beat a wagering requirement with the smaller balance obtained through 20 or 40 spins than that which could result from playing 100 free spins all at once.

I never actually managed a withdrawal at Karamba but they advertise a 48 hour pending period which is pretty poor for a multiplatform site. I queried support about e-wallet withdrawal times and was told under 24 hours after the pending period as long as documents had already been approved and as a UKGC licensed site I have no reason to doubt this timescale.

The game selection at Karamba isn't too bad provided your only into slots - there are machines from Microgaming, NetEnt, WMS and NextGen amongst others although they don't have the full range from any of them so it's probably a good idea to check if they have your favorite games before deciding to deposit here. If table games or video poker are more your thing then I'd probably go elsewhere as the selection of these games on offer is pitifully small.
Dear RaverBabe,

Thanks for your message!

I wanted to credit you some bonus but I was not able to allocate your account. Please come in chat and ask for Arnaud.

Cheers and waiting for you :)

beary85 1 review
United Kingdom
The live casino is good, but that's evolution gaming and not really Karamba.
- The site is clunky using obsolete technology
- The customer service team are incapable of reading and are pretty rude, several contacts to make no progress.
- The document upload facility is enforced and does not accept a PDF for a utility/statement, which is difficult since scans go to PDF.
- Withdrawals pend for 48 hours, that doesn't mean you get paid since the verification is slow, very deliberately it is done this way and very impersonal and ultimately frustrating since they give you a deadline for verification and aren't 24/7 in the cashout team.
- Initial e-mail for withdrawal stated "team generic", like someone hasn't setup the site defaults...

Username: beary85
Contacts from: Anthony G, Louise & Suzanne @ Karamba.

I'm sure some wishy washy response will come from Karamba, but I've never dealt with such a difficult process...
resch13 1 review
United Kingdom
Well, it is a normal casino site. Good games, and it is all. Oh, if I could withdraw my money, I always got it to my bank account.
They give bonus without question. Yes, it nice, BUT! After bonus you have to play the amount of the bonus 35 times! So I had £100 in. I paid in £10 and got £3 bonus. (I did not see I have money in before). I tried to withdraw the £100, BUT!!! I could not, because I had to pay the bonus 35 times (£3 x 35 = £105). The funniest, there is not any opportunity to say "no" for the bonus. If you want to play, you have to accept the bonus. If you accept the bonus, you can play, but more then you wanted. Oh, one more funny thing: I had £113 total. I had to play £105. So I should have minimum £8 after it. I won about £40, so £40+£8=£48. So why could it happen that I had to go down until £10? Because the system did not let me to withdraw at £48, at £20 or at $12 either!
The live dealer casino is fantastic, great options, always a free table and spaces to sit. They also have a local number to call which is very rare for casinos these days. Such a great platform I am really impressed and would give higher rating if it was not for the issues below.
There have been some cashier issues. I was able to deposit close to £15,000 within 24 hours but only allowed to withdraw a maximum of £7,000 in a whole month!!! This seems highly unbalanced and an email request was sent to casino management a few days ago but completely ignored thus far. Hopefully I will be able to update some positive news soon otherwise I will simply be sitting for months at a time waiting for these cashouts!!!
Ashp1982 1 review
The myth of fast withdrawals. Bonuses were good but took a long time to play off the wagering part
48 hours held in the casino account and a representative offering me bonuses to reverse my withdrawal. Called 8 days after i made the withdrawal only to be told i would have to wait another 10 to 12 days for a cheque and that will take another 3 days to clear if it arrives at all. I cancelled my account as soon as i heard that. Has the worst withdrawal policy of any of the casinos i have played with. I highly recommend not joining Karamba. I will have nothing to do with them again
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