Page 2 – Player Reviews for Karamba Casino

By potentiel big win (€2 bet) book of death 3 book bonus scatter the casino got stuck. Is there a compensation promised without any bonus structure. And what do you get - you only have to put him in for 35x. They lost this platinum VIP player! I do not give these crooks a euro anymore

Fast withdrawal processing time, withdrawal limits is high. Awesome game offers best casino best customer service.

When I started playing here about 3 years ago, this casino was among my favorites in TOP 5.
- Excellent VIP program
- Rewards point to play makes sense
- Free Spins
- Great layout and design website
- A special attraction of casinos
- I received the payments in time and without problems

At the present time I am no longer playing / problems with the limitation of my country / but there are more and more new casinos in the market that also have great conditions.

Nothing good about my experience here. Buyer be wherr. Gamble elsewhere.

Very very poor customer service. I signed up with a promise of 100% match bonus and 100 free spins and then was denied the bonus after a day of waiting for a response because I could not reach a real person even though it was during their working hours. After was still denied the bonus with no reason or explanation given. There are much better places buyer beware.

A lot of diffrent games. That is the only positiv thing about this casino.

The withdrawal process is painfull. It took them 5 days to ask for an ID document. It has now taken them 3 days to verify the document. If you contact them to see how the withdrawal process is going they answer you with "Have you sent us the requested documents?" and that is after 8 days of requesting a withdrawal!! If you contact the chatsupport and start asking questions they just shut you down so that you have to sit there for another 10 minutes in queue to ask the same lame question!!
Dont play Here!! Choose another casino!! Painfull to watch that they systematic choose to have so long withdrawal time just so that you as a player will play for the winnings instead of getting them paid out!!

Offers a good range of sports/markets to bet on. I personally bet on horses and they had everything I would expect.

The withdrawal process is one of the slowest I’ve ever experienced, requested withdrawal a week ago, it took 2 days for them to ask for ID, a further 2 days to verify my ID (just a simple driving licence). Initial withdrawal requested on the Monday and by Friday it had only just been set to processed, it’s now Monday and still no sign of the money in my account.

Most companies have a full processing time of 2-5 days (normally 2 for my bank), note that doesn’t normally mean business days, Karamba takes 2-5 business days which in reality is a lot longer than most providers.

I noticed they have a minimum 48 hour “pending” period which is actually only there to hope you cancel your withdrawal and spend your winnings. There are much better providers out there, I’d avoid this one.

Karamba have enough games. What I most like this site is bonuses you get often. It's more fun for low rollers. I like they have a lot deposit options. First bigger withdraw did work nicely.Saturday won (they don't work on weekends). Monday I got ask documents. Tuesday accepted and on Thursday I see them on my bank account. Probably can take 1 day off on next withdraw.

Two day period, when you can gamble you're winnings.

Good range of games. Helpful live chat although ,very very slow to get a chat started

Even after verification payment of winnings takes minimum 4 working days, which in reality it's a full week. As soon a you reach your weekly deposit limit they email you with offers of bonuses if you deposit again which is frustrating. I had an email saying I had won freespins on a game only to find out I couldn't play these until my pending withdrawal was processed!
Add all of this to the fact that if your in the UK you have to pay a conversion fee when depositing and it's just not a very well run site. I actually won a small amount overall but have had to close the account due to these annoying flaws

Nothing until now... we will see if iam able to beat the horrible x70 wager...

99% of the slots just contribute 50% to the wager. Only the inhouse games (no way to see an overview) provides 100%. So wagering is = x70 !!

I do not have anything positive to say about Karamba

Karamba will not let me withdraw my winnings unless I provide notorised ID copies. The cost of obtaining these copies is more than my winnings. This eventuality was not made clear when I registered for the site. I would advise everyone else to be aware of this before registering.

Wide range of the most popular games and lot of deposit offers.
Bonus offers also have low turnover requirements.
Live support with friendly employees, the same applies to phone support.

You are not eligible for any offer when you have an ongoing withdrawal. Only eligible for 1 welcome bonus to one of all their pages. Withdrawals are pending for 48 hours before they are start looking at it.

The bonus offers are sometimes hard to understand in mail.

There is nothing to be said in favour of Karamba I choose not to award any stars - beware.

Karamba demand Notarised Id documents cost of which may far exceed your bet winnings such that they force you to gamble big to get your money back. Advice if you are considering gambling with Karamba - don't.

Good site, many games.
Nice set of real time video casino games.

Forced to use bonuses when depositing, cant "opt out"
Another site with a "pending" period of two whole business days before they even consider allowing your cash out. Should be illegal. You ask for your money.. Why should you be forced into a "pending" status.. They take it quick enough.

I liked the games and the layout looked pretty good.

The bonus is a joke. Said 100 free games but they give you 20 then they say you have to make two further deposits to release the rest. Also said it was released 30 spins 1st deposit 30 spins 2nd deposit and 40 spins 3rd deposit. I pointed out they gave me 20 so doesn't make sense and they just closed the chat. It is a clear rip off. Had put an earlier review on here but it broke rules but never said what rule was broken. Karamba are ripping people off so deposit elsewhere cos your head will explode trying to explain this obvious mistake and hen you tell them they ignore you

A Lot of games nothing else is good. The Bonus amount is okay too.

The wagering for the bonus are 50% for like 40% of the games, you only can play high variance games.

The verification and withdraw process is a joke 2018. Its been 5 days and still no change.

Stay away and go to some place that actually makes fast withdraws possible.

Really a good casino, friendly in the chat, nice slots, deposited 25 took the 200% deposit bonus cash out 750. Had no problems, fast payout.

Can't remember, previous review was taken down because capital letters were used. Hey, I guess someone needed to feel important

Bonus offered is not the bonus given. You only find out about this after the deposit has been made. Zero indication prior to deposit that the code you use is magically now 'invalid'. Outright, bare faced lie. Won't issue a refund, make you withdraw and jump through hoops just to get your own money back. Steer well clear, these guys are con artists

Good slots selection. Well, thats about it. It says positive part is too short but it really should be short because there arent many positive things about this place.

Dated interface. Misleading promos. Awful live chat and misleading wagering requirements (maybe 10% of their slots have 100% contribution the rest is 50% or 10%) so real wagering is 70x plus.

Their promos, for people who actually take them often fail to work and free spins wont activate. Two times live chat offered me 50% of promised free spins in bonus money which i refused.

Promotion was deposit $10 for 100 free spins on gonzo, starburst and some other slots. So naturally live chat thought i wanted to play my spins on lower value game so offered me $10 bonus instead. First time i managed to fight for my $20 bonus but second time they refused to credit more than $10 despite fault being on their side so i closed my account. Not sure why are they so stingy with their bonuses when wagering is so high and its very unlikely many people are going to complete it.

TLDR: Stay away, much better places out there its not 90's anymore with just dozen of casinos operating, so not really sure why would anyone play there really.

Brill casino, great games, fast cashouts. I've have had many great value cashouts from this site and live chat is always there to help straight away. Games selections are fantastic. I've never had any hassle with this site at all and have been a player here for several years now. They also have great bonus offers on a daily basis.

I love the loyalty levels on here its refreshing to see. I also enjoy the variety of games the site is always introducing new games. I also enjoy the deposit bonus promotions that run

I do think the loyalty points should be a little easier to gain and more given to those who play often

They do not charge for deposits or withdrawals.

I have opened and played on or around 12 online casinos and Karamba are by far the worst I have ever dealt with. The main problem is making the first withdrawal, which took days longer than it should have done because they told me my bank statement didn’t have all the correct information on it. I sent 2 emails which were never answered and eventually I lost my temper with an online chat telling them to check the bank statement again as all the information is on there.

They finally admitted they were wrong and apologised, but still took another day to approve the withdrawal. Now you would think making such a huge error that a £50 bonus would have been handed out, but nothing. My deposit was £4900 and withdrawal amount was £5846 so not a huge profit, but every time you go online chat, the chat person keeps saying “well done on your big win” when in reality I haven’t won that much.

Shocking delaying tactics and no responses via email. I will never bet with them again and if they are linked to another casino please tell me and I will not use that either. I opened this “askgamblers” account for the sole purpose to tell others how poor they are. And it takes a lot for me to complain. I have got screen shots of everything to back me up in this. Absolutely despicable company to deal with.

I had a terribe experience with Karamba where my withdrawal was delayed and had to place a complaint to sort it out but since they put great effort in solving this for me afterwards and I figured I wouldn't get the same problems again because they now have all my info, I decided to keep on playing on their site because I like their exclusive games, it changes from the same you find on all other websites.

I won again a lot which I'm really happy about, I am waiting for my withdrawal and will be updating this review once I can tell you if it went smoothly this time. Thank you Karamba!

My first withdrawal was really complicated, it took forever to accept my papers and then money was sent twice to the wrong account.

If you win they pay. Decent selection of games, High % bonus

User interface from late 90s
Almost all slots only contribute 50% to wagering on bonuses

At first point I was a bit skeptical to make an actual deposit since the site seems in my eyes a bit outdated and oldschool. Nevertheless, made an €50,- deposit and got €50,- extra bonus. Have been playing only 5 games in total to wager it all out and got very lucky to not exceed €2,50 since I made the deposit with Neteller (it was confused in the Bonus Policy since it is stated very weird.)

- Good amount of slots (Netent, Microgaming, WMS, Thunderkick & more)
- Bonus money pretty well displayed how much you need to wager etc in 'My Account'
- Games treated me pretty well, cashed out €700,-

Seems that I'll add this casino in my return-to list and get active.

- The bonus policy as I stated, is pretty weird built-up. Very weird explanations what you can expect and Skrill/Neteller deposits max. bonus is hidden in the policy, don't get tricked by that!

- More than 50% of the games they have, has only 50% wagering. A bit bull**** to be honest to put all NetEnt games, almost all WMS games and Microgaming games in the 50%. Hope this will be changed in the future because this seems pretty unfair towards the 'bonus' you get. It's 35x but with the 50% wager it makes a 70x wager instead of the slots you want to play.

At the moment of writing I am still waiting for my withdrawal, I can't make any statement at the moment about it, but will edit my review based on the speed of verification and withdrawal. For now 6 out of 10 stars. :-)

Nothing to say that's positive about Karamba, I joined in December 2016, deposited £1000, which they then gave me a £200 bonus, I played Roulette and won £7000, they then told me I had to wager on Slots and won £9376, I withdrew, then 2 days later they confiscated all my winnings and returned my £1000 saying that because I had accepted the bonus, played Roulette they had the right to confiscate my winnings, I disputed this and eventually took them to the independent Betting Adjudication Service, 6 months later IBAS ruled in my favour and forced Karamba to pay me £8376 winnings, happy days, maybe this review will help others who have had issues with this terrible site!

Everything pretty much, but mostly the way they tried to squirm out of paying what I won fairly and squarely, at least justice prevailed 😊

Love this casino.
I've never had a problem within this casino.
Always good deposit bonuses.
The chat staff are friendly and always willing to help. Even if you ask for something no deposit they most of the time help out with spins.

I do not like that Sunday free play has changed. It goes on depisits made now not just automatic like it was

10 Star Casino! I have played And won Allot! 2 days payout service and received allot of Bonuses.

Easy Game Selection, Easy Evolution Live Gaming, Allot of Netent Games (Starburst).

They do have Bonuses on Every deposit (for Platinum VIPs or greater I guess.. I don't know for sure).

Also Quick Responds On Their CHAT TEAM.

I love this casino:)

They have a good bonus system with a great vip ladder.

The time taken to withdraw money is completely unacceptable. First of all the cash out is pending for 48h, then they take 2 business days to review your documents, they won't accept them the first time don't be fooled, you'll have to try again 1-2 times and they take their full 2 business days EVERY TIME. Then once they finally accept your documents, they will take another 2 business days to process the withdrawal. THEN after almost 2 weeks your money will be sent. They will send you an email saying bank transfer takes 3-5 business days so you will wait 5 business days but the money WILL NOT be in your bank account. You will go back to support to ask them what is happening and they will tell you that the payment was sent 2 days later than they tough and that now, all of a sudden, bank transfers are 5-7 business days and NOT 3-5.

So I won over 2 weeks ago (it is Wednesday now) and support told me I would get my money by next Tuesday meaning a total of 3 weeks between my win and the cash out. And oh yeah, by now I kinda know they tell me b***** after **** so I'll see if the money is there. Even if everything is fine and money is there next Tuesday it will still be a 3 weeks delay.

This is horrible, and a customer support that takes 2 business days to reply to you about anything is really frustrating. Not to mention how misleading they are when it's time to ask for documents. They say they want a picture of a card while in fact they want a statement, then then they say they want a bank statement when they want a copy of a check. They will not tell you exactly what is needed because all the time they let you wait your money is still available to play with and that is exactly what they want you to do, they want you to get angry, take the money and lose it. I would not recommend this casino to anyone except if you don't mind waiting weeks and weeks for your cash outs.

They have offers all the time ! Some are really great others are ok , but it's nice to get something for nothing !

When I don't win lolllll
In all seriousness the game play is good and keeps you entertained, even if you don't win all the time

Love the selection of games and they always have offers, plus the free games on a Sunday is a bonus.

Layout is a bit dated, could do with coming inline with their sister sites.