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Closed: This casino and all other brands within the Affactive group are blacklisted due to the massive amount of complaints submitted against them as well as the usage of various stalling tactics to delay and decline payments including but not limited to bogus security checks lasting for months and putting pressure on players with delayed payments to start depositing if they want to be paid ever.

Jackpot Grand Casino is closed.

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Jackpot Grand Casino

Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

Jackpot Grand Casino review

  • Available in either instant-play or downloadable mode
  • Impressive array of slots and other games from RTG
  • One of the largest video poker assortments in the world
  • 24/7 assistance via live chat, North American toll-free phone, and email
  • Secured with SSL encryption
  • Proven fair by independent audits conducted by TST
  • Promotional restrictions for players in Israel, Jordan, Romania, Ukraine, and Turkey
  • Phone support only available to North American countries
General info & Latest Promos
Owner Netad Management Casinos
Casino Promotion

Jackpot Grand Casino is an online gaming site with a Vegas flair. It is powered by the Real Time Gaming software platform, one of the largest and most well-known in the industry. Players can enjoy the casino's games in either a lightweight instant-play client or a full downloadable client for PCs. We are impressed with the casino's dedication to efficient customer service, as well as its wide variety of games. The company running Jackpot Grand Casino is licensed by the government of Curacao.

Restricted Countries

Jackpot Grand Casino welcomes players from all countries where online gambling is not illegal. However, residents of Israel, Jordan, Romania, Ukraine, and Turkey are prohibited from participating in any of the casino's promotions.


Jackpot Grand Casino features an impressive array of RTG slots, including the world-famous Reel Series. Each game in this popular five-reel video slot series offers a unique theme, at least one bonus feature, and one or more random jackpots that can be won at any time. Some of the games are available in a progressive format as well, with jackpots of more than $1 million. A good amount of three-reel slots are also included. Hot titles include Aztec's Millions, Naughty or Nice, Lucky 8, White Rhino, and Cleopatra's Gold.

The selection of table games at Jackpot Grand Casino is one of the largest around. Blackjack enthusiasts can choose from Blackjack, European Blackjack, Super Fun 21, Face Up 21, Match Play 21, and Pontoon. The roulette variants include American, European, French, and Multi-Player. Several other games are offered as well, including Sic Bo, Baccarat, Craps, Pai Gow Poker, Vegas Three Card Rummy, Texas Hold'em Bonus, and three Caribbean pokers.

Video poker is one of Jackpot Grand Casino's strongest attributes. It features dozens of variants with generous paytables. Choose from classic games like Jacks or Better, Deuces Wild, and Joker Poker, or try something a little more unique like Pick ‘em Poker, Mystery Bonus, and Double Double Jackpot.

Jackpot Grand Casino also offers a selection of keno and bingo-style games.


Players can get in touch with a Jackpot Grand Casino representative at any time through a number of means. The fastest contact method is generally live chat, which can be accessed through the casino website or lobby. Players residing in North America can call the casino using a toll-free number. More complex inquiries can be handled by email.

Security and Fairness

Jackpot Grand Casino does an excellent job at providing players with a safe place to gamble. All sensitive areas of the casino lobby, such as the cashier and account pages, are protected with SSL encryption. This technology jumbles up private information and makes it impossible for anyone to read.

The RTG platform is continually audited for fairness by TST. Jackpot Grand Casino goes into great detail about the testing procedures in its "Fair Gaming" page. Players are invited to inquire with the casino support department for more information.


Casino details
More Casino Details More details
  • Restricted Countries

    • Asia
    • Australia [1]
      • New South Wales
    • Israel
    • Italy
    • Jordan
    • Romania
    • Turkey
    • Ukraine
    • United Kingdom
    • United States [56]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Puerto Rico
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

  • Manual Flushing

  • Currencies

  • Languages

  • Licences

  • Owner

  • Live Chat

  • Contact

    Support Mail: [email protected]

    Support Phone: 1-866-828-4363

Jackpot Grand Casino Reviews by Players


Write a review
katemak 1236 reviews


Jackpot Grand Casino is from Real Time Gaming casino, which it really surprised me with all of these complaints in AskGamblers site. Look at all of this complaints, even some of them are really old or long time ago and still not being solved, well seeing casinos like this will make you think twice, should you deposit here or should you avoid this kind of casinos. So I did little research in few sites and the same news that should be careful, with depositing money, especially when it is no deposit bonus, they might not honor it. Well I got nothing to lose I might try it, since was no deposit bonus I have nothing to lose.

I download the casino, opened account, insert the no deposit bonus code which I got from one site, which was 30$ free chip, which needed to be wagered X 60.Well that was nice wagering isn’t that X 60 is a way long to drive in the casino lobby.

Since my favorite slot was and still is Count Spectacular, well honestly I always try with this slot, because I think that this game has good potential of good winnings and easy to catch free spins feature. I started my bet with 0.75$ and everything was going down to hill. I was losing and losing, in this casino Count Spectacular didn’t give me not even one free round. Well I lost the free chip pretty fast and that was the end of my play time there.

Although I like RTG casinos and some of their games, but depositing here and try my chances, if I win something and will I be paid, I don’t thing so. All of these complaints mean something, if they were few like 2 or 3 maybe, but there are plenty secured, well known casino, which I really trust, so there I will leave my money and if I win I have nothing to worry about it. To be specific, didn’t had any problems with them but seeing those complaints I am scared to make them another visit.
blondie 1105 reviews


This will be my review for Jackpot Grand casino. Few days ago I saw that they have a Halloween promotion -15$ no deposit bonus+10 free spins. Recently, I've started to like RTG software so I was really eager to take this great offer.

At first, I visited their page and clicked on instant play option, then I tried to sign up and..failed. Multiple times. At first, a window came up, saying that this account already exists, than another window came up with "login error". I'm sure I didn't have an account with them, so I contacted the live chat. A good thing is that I was connected to a staff member immediately, but when I described my situation, I didn't get an answer for about 15 minutes and then he said- try to restart your computer. And that's it, so it didn't give me the best first impression about them.

Anyways, I restarted my pc and went to their software again and downloaded their casino app. When I did that, I finally was able to register an account. Then I tried to redeem the coupon from AskGamblers, but I couldn't, so I contacted the live chat who told me that this bonus has expired. I thought it was weird, because it was "celebrating Halloween" bonus. Anyways, after a long conversation with a nice chat lady, she offered me a 20$ ND bonus with 30 times wagering and a maximum of 100$ cashout, which wasn't a bad offer too, so I took it.

I went to my favorite RTG game Warlock's Spell and played with minimum bets 0.20$ per spin. I spent about an hour playing this game and at some point reached a 0 balance. This time Warlock wasn't very generous to me and within this 1 hour, only once I managed to get 20 free spins, which gave me 8$.

I haven't withdrawn from them so far, so I can't tell anything about that, but I had a nice time at their casino. At first I had problems with the sign up, but after that everything was smooth, the support was nice. (The first chat person wasn't that nice, but the other one was super supportive). Games loaded quickly, promotions are nice too.So I hope they will send me some nice free spin offer, but I might deposit there and I recommend them to others.

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