Jackpot Grand Casino Complaints - Withdrawal & Other Problems

Endless account checking in Jackpot Grand Casino

My account was chosen for security checking in June 2014. They said it might take up to 90 business days. More than one year passed and no email about ...

Jackpot Grand Casino - Casino Does Not Payout!

Jackpot Grand Casino has declined my payment and never provided any reason. This came as a shock because they had previously paid me. I have provided ...

Jackpot Grand Casino - Refusing to pay, because I didn't play enough?!

I signed up with jackpot grand made a deposit and lost so i decided to take advantage of the free chip. I went thru they playthrough and decided to ...

Jackpot Grand Casino - Casino declined my withdrawal with absurd reason

After making a deposit and losing it i used a free chip and went through the playthrough amount and wanted to withdraw the 100 usd max cash out. I ...

Jackpot Grand Casino - Stalling payments!

In early March of this year I ran across this casino online and decided to download and give them a try. I redeemed a 400% welcome coupon and made a ...

Jackpot Grand Casino - Account blocked and money locked

Hello jackpotgrand casino. Has lock my account i don't why of my wining they Sent Me two payment one on March 11 of a $100 & one on March 19 of $100. ...

Jackpot Grand Casino - Withdrawal denied for months!

10/27/2014 Request withdrawal $656 11/11/2014 Withdrawal denied as casino will review account next 90 days. Nov/Dec/Jan many emails sent to casino ...

Jackpot Grand Casino - Payment denied with the reason reviewing account for 90 days?!

I tried to cashout $1,500 on Dec1 after I had completed my play through but the finance department denied it without telling me why and said it was ...

Jackpot Grand Casino - Payment declined for no apparent reason

I won $ 4900 back in june 2014 and requested a withdrawal . The casino paid me $1500 as a first installment. When I requested an additional payment ...

Jackpot Grand Casino - Refused to payout $3,000 bonus amount given after going through play through amount required

So when i signed up on their website, and I had a couple questions about blackjack rules, so i started chatting with a representative and then they ...

Jackpot Grand Casino - Not willing to pay my small withdrawal

Jackpot Casino not paid my withdraw $225 after waited 7 days and they had sent email like : Dear Mohammad, I would like to inform you that as per ...

Jackpot Grand Casino - Payment of $183.00 delayed

Aug/30th, I submitted a withdrawl request of about $183.00 ($223 - bonus). After waiting the usual 10 bussiness days, I started to inquire for the ...

Jackpot Grand Casino - Denied my wire transfer without a reason!

After I win $950.00 and request a wir bank transfer ,and fill all the requirements,the faxback form aproved ,few days pass and i got an email sain ...

Jackpot Grand Casino - Withdrawal issues

Dear Carolyn! Thank you for your prompt reply! We would very much like you to continue and play on our website, however it is of the ...

Jackpot Grand Casino - Declined payment of $5000

I have started playing at Jackpotgrand in July 2014. After depositing around $1200 they gave me VIP status. Meanwhile I sent back faxback form and ...

Jackpot Grand Casino did not make my comp points available

I had a run of good luck in Feb and Mar 2014, so I was able to run my comp points up fairly high. Then I received an email from Eli saying I could not ...

Jackpot Grand Casino - Set Restrictions Without Explanation

In February 2014, I won money at Jackpot Grand. After I had the money transferred to my account, I found out it was "restricted by higher management ...

Jackpot Grand Casino - Not Willing To Pay Me?!

I made a deposit to this casino and won over $15,000, when it came time to cash out I was told I needed to have a faxback form completed. After ...

withdrawal from Jackpot Grand Casino

I have been trying to collect my withdrawal money from Jack Grand Casino since Sept. They told me the 1st withdrawal I should have received on Sept 24 ...

Jackpot Grand Casino - Why Deny me?

I am very confused at why this Casino sent me an email stating that my account :Due to a management decision your account has been Excluded from ...

Jackpot Grand Casino - Lied to me in chat

I went to chat to ask about my withdrawal. I had $200 in bonus and $250 in winnings but it would only let me withdrawal the winnings. All other ...

Jackpot Grand Casino does not pay the prize

Good afternoon. My name is Andryushchenko Oleksiy Viktorovich. Please understand and help solve the problems that arose between me and the casino " ...