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Payout pending since October 16th


1 year ago

I have a payout that has been pending since 10/16.

I have spoken to customer service agents several times about the issue.

On 11/5 I was told that not enough (10) business days had passed since the request even though it had been several weeks since it was made.

The past two times I've spoken to someone it seems like everything is in order and the past two times they have asked for me to send my wallet address to docume­nts­@sl­ots­ofv­ega­sma­il.com and they would escalate the request to the team in charge.

I did so both times and nothing has happened.

Disputed Casino Slots of Vegas Casino
Amount $750

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
My payout has been received, thank you Tawni for helping with this!
User name loyalty-level-2
I just sent my wallet adress to the attached email.
User name
Hi Cory--

I apologize for the difficulties you've been experiencing with this.

I've reviewed your account and I see the only thing we need is your current Bitcoin crypto address. I see you've stated that you've sent this already, however, I do not have access to the Documents Department's emails. Rather than delay this further, the fastest way to sort this out is by sending your crypto addy directly to me.

I've attached my email for you to use. As soon as I receive your crypto address, I'll arrange for your payment to be sorted.

Much appreciated,

Tawni

Slots of Vegas Casino Complaint Stats

Resolved 583 / 604
Avg. Amount $3,112
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

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