Solved Casino Complaints

PokerStars Casino - Freezing my account after making first deposit

Hi I am having a problem with Pokerstars on 7th August I deposited $22.27 using my friend's credit card since my card doesn't work online due to my ...

22bet Casino - Withdrawal not paid out, support unresponsive

Around 17 July 2018 I've requested a withdrawal of €250.17 using MasterCard. The casino asked me for documents regarding account verification on the ...

JoyCasino - Payment delayed for 3 weeks

I deposited (11.07) 50 € and took the 150% bonus. I managed the fulfill the wagering requirements of the bonus and won 380€ and did the withdrawal ...

Club Player Casino - Not paying out $10,000 winnings

I won 10000 late April . I sent in updated documents on May 1st. My withdrawal requests were repeatedly declined for incomplete documents. The casino ...

b-Bets Casino - Not paying according to the agreed plan

I won 5000 Euros. The money is to be paid according to a defined payment plan. the first payment of 1000 Euro was already 10 days late! it was ...

1xslots Casino - My deposit bonus not credited again

I got an e-mail from 1xslots casino every week for deposit and use promo code. almost every week i claim this promo and i about 2times FS bonus not ...

Slot Planet Casino - Winnings unfairly confiscated due to max bet rule accusations after meeting bonus wagering requirements

Hey! I took an welcome bonus for Slot Planet Casino and managed to get up to 1200€ after the wagering. I played with 1-5€ bets at maximum which is ...

LeoVegas Casino - Waiting 4 months for my money

Waited since 14.03.2018 for a withdrawal of about $340. According to casino, the money is sent, and that the issue lies with the financial 3rd party ...

Unique Casino - Delayed withdrawal and verification

Been waiting for my documents to be verified for far to long and money continues to remain on pending with no change in sight. I'm currently ...

Wild Tornado Casino - Closed my account and confiscated my balance without any further information

Hello, I used this casino maybe twice and won some peanuts and made only 1 withdrawal 2 months ago but now they stole 151 € and closed my account. ...

Captain Jack Casino - Issued an uncashable check

I claimed a bonus to deposit, I got through the playthrough. My withdrawable balance was $500.00. I requested, a 500$ bitcoin payout. The message that ...

EmuCasino - Delaying account verification for tool long now

I have been waiting 80 hours for this company to validate my documents after a decent win. Their terms state that it should take between 3 to 24 hours ...

1xslots Casino - Unable to cashout due to unreadable SMS payment code

My name is andrew morley who is a member of 1xslots.com ( 22705649 ) I have withdrawn small amounts in the past with not many issues. But this time ...

Winward Casino - Refusing to respond to my emails

Dear Complaints I have an issue regarding Winward Casino. They refused to get back to me when I was speaking to them on their online chat service ...

Gala Bingo Slots Casino - Winnings never paid and money taken with game frozen

I spoke to Gala bingo's team several times since the 22nd of June 2018, after the game "rainbow riches slingo" froze several times. During each freeze ...

Karamba Casino - Payment they claimed to be processed never received

So since May I have been trying to withdraw £35 winnings from my Karamba account, I have done everything they have asked me to, providing documents ...

Uptown Aces Casino - Unfairly Rejecting $2,500 Withdrawal

i deposited $50.00 using "summerbooster1" and got 75.00 bonus did the play through and lost the balance. then deposited another $50.00 using ...

Royal Ace Casino - Withdrawals of $1,052 approved. but not paid

I was approved for a wire transfer withdrawal on 6/27/18 but never received my money, they dont answer emails or phone calls, when I go to chat I get ...

7BitCasino - Refusing to pay winnings of 2.9 BTC claiming Turkish players are not allowed

I always look for a site to play from askgamblers to not have issues. I played over 6 bitcoin casinos all chosen by askgamblers ratings and didn't ...

Silver Oak Casino - Unfairly declined payment and confiscated funds

I deposited $30 with Silver Oak. I used a bonus. The bonus said only slots or keno. During the time your limited on which game you can play, those ...

Uptown Aces Casino - Stalling two months on my 2500 payout

Still have not received my bankwire that was first requested on June 18, 2018. The casino said my bank sent it back because no account for this ...

Planet 7 Casino - Withdrawal in limbo

Requested a withdrawal via bitcoin on 7/13. After several escalations it was approved. After speaking with customer service several times over several ...

Planet 7 Casino - Refused payment and restricted account

Since 11/29/2017, I have been attempting to receive my winnings of $900. $300 reference ID 6979254 and $600 reference ID # 6979608. I signed up and ...

Planet 7 Casino - Delayed $2,500 payment

It has now been a month since i requested a withdrawal and still no payment. Just spoke to someone for the 4th time this month and said check was ...