Solved Casino Complaints

Planet 7 Casino - Delayed payment once again

I had two $500 withdrawals on August 4th that were not even approved until August 13th. The person I spoke to said they would be sent to me within 7- ...

NextCasino - Withdrawal being unjustly withheld

I played and withdrew £300 from next casino on Friday 2nd sept. I emailed them to freeze my account for a week as soon as I had withdrew (because it' ...

Red Star Casino - Terrible miscommunication on a bonus cancellation

Hello! I got some weird situation with restar casino. I registered there made deposit of 1000 russian rubles and took bonus of 100%,so received 1000 ...

Planet 7 Casino - Still waiting for approved payment

Hi, my withdrawal was approved on 8/4 and I was told payment would be issued in 7-10 business days. It is now 1 month later, and I still have not ...

Planet 7 Casino - Approved Withdrawals Not Received

It is going on two months and I still have not received my withdrawals of $533 and $904. I have spoken to several agents, payouts department, and ...

Cool Cat Casino - Delaying payment for over 2 months now

I first initiated my request to withdraw late July - Since then a ton of email transcripts with correspondence from this casino / but my Wire transfer ...

Kudos Casino - Withdrawal Time Prolonged

I made an withdrawal to my ewallet on 31.08 after my account had been verified. I was told prior to making my withdrawal that everything was in order ...

Buck and Butler Casino - After a week still unable to process my payment

I really liked this casino, and the support was mainly helpful, but they have zero viable means of processing payments to Canada. They have had me ...

Royal Panda Casino - Problems with account verification, waiting for over 13 days already

After my withdrawal I was asked to verify my identity on 19 August. I provided with all requested documents by Royal Panda casino, they asked me also ...

Casino Heroes - Missing funds from Evolution live casino

Hi, I make a 1000 euro bet at the Evolution VIP Blackjack table and the dealer dealt me a 21, ace and a 10, so 2.5x my bet, totally 2500 euro. ...

Planet 7 Casino - Waiting on withdrawals from 7/28/16 & 8/3/16

I don't mind waiting but it seems I keep getting avoided and its upsetting. I cashed out 310 and I believe 1328 and been almost a month.. really could ...

African Palace Casino - Won't pay winnings

Hi, I made a withdrawal of 400 euro at african palace on 8th august 2016. After 5 days, they hadnt even looked to verify my account which made me ...

Cherry Casino - Huge 220,000 SEK withdrawal delayed for months!

So, at June the 20 I started a account at cherry casino and deposit around 100 US dollars so you guys kind of know how much money its all about, so ...

Planet 7 Casino - Still Awaiting 2 Withdrawals

After speaking to customer support on the phone and through live chat multiple times I finally spoke to management and they clarified all my documents ...

Planet 7 Casino - Slow on payments

On 8/8/16 I won $100 on Dracula slots game from free spins, Then again on8/12/16 I won $1700 on free spin Dracula slot game. I requested the money for ...

Casino Adrenaline - Casino Manager voids huge 4901€ slots winnings without any reason or explanation

On May 26 I registered and took the signup bonus at Casino Adrenaline. I managed to have a huge win on Piggy Riches - more than 4500€ during free ...

Casino Plex - Withdrawal problem

Hello! I made withdrawal 100 € on 24.08.2016 . I still waiting for my money . Casino plex is a joke . I have sent several emails asking why my ...

Queen Vegas Casino - Stolen winning

After wagering bonus, when money already become real, I placed bets more than 10% from issued bonus, they told me that I breached rules(It's not true ...

Planet 7 Casino - Payment delay of 2 months

Hello. After having approved my withdrawal almost two months ago, the casino still hasn't paid. Two months is a lot longer than what they state. I ...

Crazy Casino - Bonus wagering on NetEnt slots now allowed?!

Hi. Before I created an account on Crazy Casino I read through their terms and conditions because I wanted to be sure that I could wager the bonus ...

Ruby Slots Casino- Long waiting for withdrawal

i won $1200.00 on july 14th. i was approved on july 29th. once a week i email or live chat...no one knows anything. they give me the run around ...

Lucky 31 Casino - Delayed Payments

Hi. I sign up at Lucky31 the 22 of aug and depositet. 700 Euro. I sent in all my kycs the same day and the were good and handle this within 24 hours ...

Casino Plex - More than 10 days withdrawal delay

Hello there! My name is Markov Andrey. My first game in Casino Plex was 14.07.16. I make first withdrawal ($174) 16.08.16. Same day I sent all the ...

Uptown Aces Casino - Stalling payment beyond their own time frames and rules!

I won on uptown aces casino the middle of June. I already had submitted all my documents and was verified & approved back in April from a win but I ...