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Complaint Regarding Unprocessed Manual Withdrawal of 19500 from Dafabet


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By Ramsa6
11 months ago

< personal info removed >

Amount Withdrawn: ₹19,500

Request Date: February 24, 2025

Payment Method Requested: Local Bank Transfer

Reason for Manual Withdrawal: Account Closed

Product: Dafa Sports

Details of the Complaint:

Dear AskGamblers Complaint Team,

I am writing to formally lodge a complaint against Dafabet for failing to process my manual withdrawal request of ₹19,500, which I initiated on February 24, 2025.

Despite multiple follow-ups, including the emails I have attached here from Dafabet's support team (dated February 24 and June 19, 2024), my withdrawal remains unprocessed for more than three months. Each response merely states that the request has been forwarded to the payments team, with no resolution or payment update provided.

I find this delay unacceptable and financially distressing. Dafabet’s failure to resolve this issue or communicate a clear timeline reflects poorly on their service and accountability.

I am attaching:

My original withdrawal request email.

Dafabet support responses confirming receipt and follow-up (attached images/screenshots).


I kindly request AskGamblers to intervene and help facilitate the release of my pending funds at the earliest.

Thank you for your support.

Disputed Casino Dafabet Casino
Amount ₹19500

Discussion

User name

Dear @Ramsa6,

Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.

Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear valued customer,

We can confirm that your withdrawal has been completed and our customer support team has contacted you with the transaction UTR number.
We still encourage you to contact our CS department about these issues.

Thanks,
Dafabet
User name
Dear valued customer,

We have received your bank details. We will need some time to review them. We will get back to you the soonest.
We appreciate your patience and collaboration.

Thanks,
Dafabet
User name loyalty-level-2
I have sent bank details

Dafabet Casino Complaint Stats

Resolved 1275 / 1340
Avg. Amount $1,049
Avg. Complaint Duration 8 days
Avg. Response Time 1 day

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