Mega Bonanza Casino

THIS WAS THE WORST EXPERIENCE I HAD and im a gambler been around the world playing physical and online all the time. I spend 2k maybe little more in 30 hours of course lost it all but what im mad about is games keep kicking you out or restarting when your in the middle of it. And when you build for game to explode to give you something, it ll start over so all he spins go to waste. Site is awesome and games are cool that’s how they get you. One of the times it kicked me out I had 84 sc and when i got back in I had 44. This was happening because of site has bad infrastructure and glitch and restarts game. I told em in live chat they said they’ll investigate and asked me if I got videos of it and then pictures and blah blah so nothing came. I actually won hourly bonus of few hundred sc after spending couple thousand I thought great some playing money but never got it in my balance. I confronted them about it they wanted proof. They said I agreed in terms and conditions when i accepted it. It’s in there she said. It was the worst exoerience I had. I thought I finally found the good one until I reached support and acted like they would help but nope only excuses. I DO NOT RECOMMEND MEGA BONANZO. It’s great from outside when you look and all but when you actually need, they don’t give a duck. Go play somewhere else these guys are will get you.

The platform has great games with nice designs and winnings are fair other than that that’s all I can say if you want a quick redemption stay away go to Pulsz

Disappointing Experience with Mega Bonanza – Poor Customer Service and Unresolved Issues

I’ve been playing at Mega Bonanza for a while now, and my experience has been frustrating to say the least. While the platform offers a decent variety of games and an engaging design, the real issue lies in their customer service and withdrawal process.

For weeks, I’ve been contacting them through email and live chat, trying to resolve an issue with my winnings. Unfortunately, I keep getting inconsistent responses, with each representative offering different explanations and no clear solution. The level of service is lacking, and it’s clear that they don’t prioritize their players’ concerns.

The delays in processing withdrawals are also a major red flag. Despite following all the necessary procedures and providing the required documentation, my funds are still being held. It’s been incredibly frustrating to see no progress, especially when I’m met with silence or vague responses from their support team.

Games pay out but they are no different than games available on other platforms. Wins seems to be bigger than ones I've encountered on other platforms but maybe because they are impossible to redeem.

Redemptions are impossible. I've been waiting almost 2 weeks with vague cut-and-paste answers from customer service. I've verified the information they've asked for multiple times. They will not connect you to a supervisor and continue to give you more and more hoops to jump through.

Have a 9 star, they had me worried for a couple of weeks waiting for my redemption to get processed and to my bank. But better late than never, I got my money so therefore I approve this casino!!!

with a platform exactly like Pulsz and Hello Millions, coupled with the big bonus on coin packages I assumed the gameplay and payouts would be similar. I like that.

Since signing up more than 2 months ago- it has literally kept me perpetually 1 reel shy of a bonus. I've never come close to cashing out. The high volatility games never paid off and the middle volatility would provide payouts ridiculously small relative to the bet and quality of the spin. ive never received the promised referral bonus when i know for a fact that 2 of the ones i recommended made purchases that qualified, in addition the friends i referred- the same exact experience. Impossible to win, and impossible to collect a referral bonus. Customer support is nonexistent, it's my hope that investigators find this site tilted massively to the house and a class action lawsuit is brought forth. I'm so mad right now for swallowing the impressive bait that got me signed up. And i can't believe i recommended this dump to people I care about, Stay out of this incredibly predatory site,