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Parimatch Casino - Parimatch doesn't wnt to block me and asking me to wait 90 days

UNRESOLVED

Complaint Info

Disputed casino

Parimatch Casino

Reason

Other
Posted on March 12, 2024

Hi, I have an account in Parimatch. I initially requested a 2-year self-exclusion, but later unblocked it after a few months. I made a mistake by unblocking my account, so I've decided to block it permanently to curb my gambling urge. However, Parimatch is not willing to do that and is asking me to wait for 90 days. I can't understand why they have such a long period for deleting my account. Please help me delete my account permanently.

AskGamblers
Posted on March 15, 2024

Dear Parimatch Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Parimatch Casino Complaints

  • 85 of 149 resolved
  • 1 day avg response
  • 1 week avg complaint life
  • 4,664 USD avg amount

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