Complaint #2 Larabet Casino

Account closed and withdrawal canceled without reason

By Csmlth150

7 months ago

I tried to log in to Larabet Casino one morning, and when I tried, it said my account was "Under Review".

I checked my email, and my withdrawal had been canceled as well.

When I contacted support, they told me my account had been closed and they could not provide me with any more information than that. Furthermore, I emailed their support in search of more answers, and I have yet to receive a response.

I do not fully remember how much was in the account before it was closed, but I believe it was around $537 CDN.

Disputed Casino Larabet Casino

Reason Account closure

Amount $537

Discussion

AskGamblers

• Support Team

7 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Csmlth150

7 months ago

I have received my funds and this issue is resolved. Thank you

AskGamblers

• Support Team

7 months ago

Dear @Csmlth150,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Larabet Casino

• Representative

7 months ago

Dear Csmlth150,

We are pleased to inform you that the manual withdrawal has been successfully completed.

Kind regards,
Larabet Casino Team

Larabet Casino Complaint Stats

Resolved 1 / 1

Avg. Amount $382

Avg. Complaint Duration 12 days

Avg. Response Time 2 days