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Sugar Casino

GOOD 7.78
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Sugar Casino Review

  • Features a wide range of games from multiple providers, including some progressives
  • Mobile-friendly casino
  • Live chat included
  • Contains an actual live dealer casino
  • Secured with SSL encryption
  • Live chat not available 24/7
General info & Latest Promos
Website http://www.sugarcasino.com
Established 2015
Owner Flavidus Limited Casinos
Casino Promotion Sugar Casino: 100% up to €500 + 50 Extra Spins on Starburst

Sugar Casino is an online casino where members can enjoy a range of games. These vary from video slots and table games to live games. The casino is also home to multiple platform providers which include Microgaming, NetEnt, Play’n GO, Betsoft, Quickspin, Pragmatic Play and Evolution Gaming. The site can be reached instantly or on the go and is available in several languages including English and German. The casino is licensed and regulated under the laws of Malta.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. These include players from the United States of America, Us Minor Outlying Islands, US Virgin Islands, Greece, United Kingdom, Ivory Coast, Netherlands, Slovenia & Hungary. The full list can also be found under ‘More Casino Details’.

Virtual Games

There are plenty of video slots for members to enjoy here for those who like spinning the reels. Members will find titles from leading names like NetEnt, Microgaming and Play’n GO. They can filter games by provider, use the casinos A-Z filters and use their search engine. Titles include the Starburst Slot, Neon Staxx SlotMega Moolah Slot and Finer Reels of Life Slot.

Those who like table games will also have a vast variety to choose from including variants of both blackjack, roulette and other classic games. These include Spanish Blackjack, American Roulette and Baccarat. 

In addition to that, members can also enjoy a selection of video pokers for those who like betting with cards. These include games like Joker Poker, Deuces and Joker and Double Joker. 

Live Casino

Players who like betting with live dealers can enjoy the live casino here hosting games from numerous providers like Evolution Gaming and Ezugi. Members can pick from a selection of live rooms like Live Roulette, Live Blackjack and Live Baccarat.

Mobile Gaming

Members can also access Sugar Casino on the go through most smartphone and tablet devices running on iOS and Android. No app is required since members can simply log in through a mobile browser to access a large selection of the casinos games. 

Support

Players who need assistance can use the casino's live chat facility which is available 7 days a week, 10:00 – 23:00. Support can also be reached by email and an online contact form. 

Security and Fairness

When it comes to security the casino uses 128-bit SSL encryption to keep players personal and financial transactions secure. 

They also use a random number generator to keep their games fair and random.

Screenshot

Casino details
More Casino Details More details
  • Restricted Countries

    • Asia
    • Australia [1]
      • New South Wales
    • Côte d’Ivoire
    • Greece
    • Hungary
    • Italy
    • Netherlands
    • Slovenia
    • Spain
    • Sweden
    • U.S. Minor Outlying Islands
    • United Kingdom
    • United States [56]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Puerto Rico
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

Sugar Casino Reviews by Players

RATE CASINO AND WRITE A REVIEW

Write a review
Mony 2 reviews
Ireland
Reviewed on September 21, 2019

LIKED

Joined this casino 15.09. Very good sign up bonus 3x100% matched and wager free spins.
Wagering 36x on bonus amount. €4 max spin in bonus money.
Good selection off games and not to many restricted ones in bonus.

Have live chat support.

Documents took 24 hrs to verify.
Cashout a little longer but have had 2 paid already and waiting on 2 more.

DISLIKED

Nothing to really dislike about the casino, a bit more transparency with vip levels would be nice.

More new Blueprint games and BTG.



Some very negative reviews about this casino around, I don’t know if it’s the same management/owners now as most reviews where 2015-2017.
Some reputation management is needed.


All in all a very good casino to play at and withdrawals are fast once verified.
SUGAR CASINO REPLIED ON SEPTEMBER 24, 2019

Dear Mony,

Thanks for your review!

We're constantly striving to improve, and is nice when we hear that we've done enough to inspire a positive feeling in our players.

We are extremely happy that you are satisfied with our platform, our games selections and promotions... we are continuously looking for the best games in the industry.

Regarding the account verification process time, you should know that we are working very hard towards speeding up the process.

Thanks again for your words and we hope that you will keep to have a great experience with our casino moving forward!






Sweet regards

Sugar casino
marathon 7 reviews
Reviewed on September 2, 2019

LIKED

Nothing, hate that casino because I get spam emails that cannot be unsubscribed (from *replyinfowins.com). Looks like any other cash grabbing casino out there

DISLIKED

Get invites for welcome bonus for this casino, approx 2/week. Unsubscribe does not work (which is against the law actually). If someone from that casino reads this, please take appropriate measure
benjoo1337 2 reviews
Germany
Reviewed on March 1, 2019

LIKED

Ok games and some good providers.... That was it..

DISLIKED

I did contact the live support one time to tell them they should remove me from any subscribed list (email, sms...) afterwards still got sms. Then I tried it another time, chat said it is done and STILL got sms. The third time I tried, nobody answered. So I wrote an email to support, told them to completely close my account. After 3-4 days still dont have an answer, account is still open and I still receive sms. There isnt even an Option on the side to at least remove me from the lists myself, neither to close my account.

Why are you reporting this review?

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