
Sugar Casino
- Wide range of providers
- Mobile-friendly casino
- Live chat
- Live casino
- Secured with SSL encryption
- Live chat not available 24/7
Sugar Casino is an online casino where members can enjoy a range of games. These vary from video slots and table games to live games. The casino is also home to multiple platform providers which include Microgaming, NetEnt, Play’n GO, Betsoft, Quickspin, Pragmatic Play and Evolution Gaming.
The site can be reached instantly or on the go and is available in several languages. The casino is licensed and regulated by by the Kahnawake Gaming Commission.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here. These include players from the United States of America, US Virgin Islands, Greece, United Kingdom, Ivory Coast, the Netherlands, Slovenia and Hungary. The full list can be found under ‘more casino details’.
Virtual Games
There are plenty of video slots for members to enjoy here for those who like spinning the reels. Members will find titles from leading names like NetEnt, Microgaming and Play’n GO. They can filter games by provider, use the casinos A-Z filters and use their search engine. Titles include the Starburst Slot, Neon Staxx Slot, Mega Moolah Slot and Finer Reels of Life Slot.
Those who like table games will also have a vast variety to choose from including variants of both blackjack, roulette and other classic games. These include Spanish Blackjack, American Roulette and Baccarat.
In addition to that, members can also enjoy a selection of video pokers for those who like betting with cards. These include games like Joker Poker, Deuces and Joker and Double Joker.
Live Casino
Players who like betting with live dealers can enjoy the live casino here hosting games from numerous providers like Evolution Gaming and Ezugi. Members can pick from a selection of live rooms like Live Roulette, Live Blackjack and Live Baccarat.
Mobile Gaming
Members can also access Sugar Casino on the go through most smartphone and tablet devices running on iOS and Android. No app is required since members can simply log in through a mobile browser to access a large selection of the casino's games.
Support
Players who need assistance can use the casino's live chat facility which is available 7 days a week, 10:00 – 23:00. Support can also be reached by email and an online contact form.
Security and Fairness
When it comes to security the casino uses 128-bit SSL encryption to keep players personal and financial transactions secure.
They also use a random number generator to keep their games fair and random.
Recommended by experts
Player Reviews


I am big fan of the VIP team at Sugar Casino. They really take care about good players. Made many bad experiences with other Casino that don't take player serious that deposit a lot. But with Sugar its different, I get my withdrawal always on the same day + I get many personal offers and things for free.

Made my biggest win on Live tables at Sugar Casino this weekend. Played 1h at Roulette and finally hit my number. What a feeling to hit the number on that you put 50€. Verification was very easy and fast with them. I already have the first part on my wallet.
Would have been amazing if they withdrawal directly everything but they have limits so I will get my money weekly. That's what they have told me in the email.

I like so much about Sugar Casino. Welcome bonus is very cool, to get a nice start. I started playing with them 2 years ago. One week ago I played again and saw they changed the complete website. ITs looking so cool now. Much probs to them.

In the middle of a game on Sugarcasino, I ran into an issue with a withdrawal. Got on the live chat and connected with Emma. She dug into the matter, kept me in the loop throughout and made sure the withdrawn funds landed in my account This agent from customer support is a rare gem.

Mega moolah on Sugar Casino is where I hit my biggest jackpot, 13K after 1.5K deposit, almost ten times what I bet. 6 months ago I won 3.1K.
I could withdraw instantly, but definitely will make me come back after amazing gambling sessions like this. No problem to withdraw a part of my earnings.

Tried these guys out afternote playing for one year. Seems like they improved a lot from last time. I see a lot more game providers and when I asked the Support they offered me strait a way free spins for free.
Last year I was a bit disappointed from Customer support but seems like they really improved. Another think would be that the withdrawal are not instant like some other Crpyto Casino have but that also normal for these kind of Casinos.

Recently had insane experience. Never had this many max wins in a row. In total I made around 50k in one night with a first deposit of 1k. When I requested the withdrawal I was helped perfectly to get the money. Today came the first part, so there seems to be no fake casino.
Would be amazing if they paid the full amount directly but that is not possible they said due to regulations, Now I will get money every week, which is also fine for me!

I like that they have a lot of different games. I like they layout.
I used to like their live support and How fast they answered on emails and I used to like their withdrawals times before as they were very fast
Live support right now Will never come to the chat, when they at last do (after I have been waiting 90 minutes) they just disconnect me or won't repay at all. They wont answer on emails. Both my kyc verification has been on for a week now and support wont answer me and my withdrawal has been on for a week but nothing happens and No one wont answer me.
Last few months the customer service has been the worst ever.

I wanted to thanks the team of sugar casino for the very good customer service! Was my second experience on another online casino and I can say that they help me in order to open fast my account, they also help me for making withdraw... I just wait 5 hours in order to get my money in my bank account!

I just want to tell how good bonuses they have upon deposit !
An perfect casino with huge selected providers and games, i would be proud to share my experiences with others as well.
One of the best casinos I have ever tried out and they have a great response time on approvals of withdrawals
I'm a player that likes old games like novomatic, merkur and providers like this.
Would be amazing to find more games of this providers as I'm talking for few people and not only myself

Great casino with a very easy layout and simple to find the providers, new games, live games and so on! They have a fast payout time and have a great support that does everything to be as fast and helpful as possible. I have only had great experiences with the casinos and they offer very good bonuses.
Variation of the providers could be better, and I would like to see more games from these 3 providers Pushgaming, Pragmatic Play, Nolimit and I would be very happy with the casino.

I was able to reopen my account meanwhile I had a self exclusion.
Deposits are very Quick on your account.
They offer a self exclusion to you AGAIN...
Reopening my account was to easy. I deposit several times in a short time...no bonus..no wins.. not even the Chance to get any money back or a chance of a win. I lost all my money straight away. Sugar casino doesn't want to talk about it. Other online casino's don't let me in anymore, because of my self exclusion everywhere...
If you have a gambling problem. Please exclude yourself everywhere.. but don't ever try sugar casino!!!!! They will take everything from you and don't talk with you.. no responsibility at all!!!!!
As a addict you cant take that responsibility by yourself anymore
Greetings jessica

They have a user friendly interface an nice looking design. Good variety of games and many payment methods. They send a lot of offers but I don't know if they are reliable.
Absolutely worst customer service ever. The customer service calls me by the wrong name and and they know nothing of their offerings. I think they are all drunk.

It has a friendly user interface and the registration process is as easy as your ABC’s. They also have good bonus offers that will really step up your game.
Can’t open the site. Access denied. You still have to use a VPN to play. Also noticed that there aren’t many categories to choose from although there are more than 2,000 games to choose from.

The best casino I have ever played on ! Amazing service minded support that always helps out if there is any issues.
I rate this casino to be 8 out of 10. They have good variety of games and they have good bonus offers ! I can recommend this casino with a smile on my face to all of you out there ! Keep in mind always read Terms & conditions :)
Sometime the system loads slowly but as I said contact support and it will be fixed! All other then some server issues at sometimes. I am very happy with the casino

I really enjoy all the games they can offer ! Really professional casino with a good costumer support that are supportive always and find it very fast to get help with any issues that comes up.
I love to play novomatic games and this site is brilliant because they have all games from this provider. Good speed of withdrawal accepts as well!
I would like them to implant more games of the provider Tom Horn! at the moment there is not a lot of games there :)
But other then then that I'm really happy to be a user of this casino.

I'm not sure why it's shows for my in this page that players from Sweden aren't accepted since I'm playing from Sweden in this Casino.
I got my withdraw 3 out of 4 times. Was really scared once to withdraw 2k € after reading all reviews , but thankfully it went smoothly. It takes around 48 hours to receive withdraw into my bank account.
Do not do same mistake as I and use bonus. One withdraw I haven't received and 50% of amount went back to bonus money because I used some rewards. Stay out of any rewards , since when your money end up being just bonus money. Sometimes system tricks you and you after your deposit ,amount end up in bonus money and not in actual cash. So if casino wouldn't trick you with all these rewards and actually let players to cash out their amount and let use the bonus money, would been really good casino. At least for me in Sweden none of the jackpots are available to play. Yet, a lots of messages coming daily, so that maybe could be arrange on lowering up.

I think it's a nice casino because it has so many different games, especially they are up with the new games that comes out, not all casino are so quick to get the new slots.
What I do not like is the worst customer support I've ever seen in my life. I am a player and I have played on many casinos but I have never complained about customer support. At SUgar Casino it's the worst one, for live chat I have waited even 1 hour until someone took me over. With the email form, took 48 hours to reply. I am having 20 K withdrawals to be approved for almost 1 week, still not apporved. My accoun tit's fully verified, no reasons to keep it so long. When you try to talk with a customer suport, they very sec with a copy paste message: It normally takes 1-3hours to be approved but sometimes 24 up to 48 hours. That's all they tell you, no other informations, no sorry for delay, nothing. They close the chat which very unpolite and they ask you for a feedback. Ofcourse you will get a bad feedback.
I will still wait 2 more days, after that I will call a lawyer, not normal to have this kind of experience. I will for sure never go back and play at Sugar Casino.

Amazing casino with a catchy and welcoming graphic. Plenty of games which I like, cause sometimes I feel for trying out games I havent seen before. Also amazing bonuses and campaigns/promotions that comes from time to time. So for me of course a stong 7/10 and can kindly recommend this slot site to others.
The minus at this site is that the support took abit long to awnser me. They respond to me like 24 hours after I asked them some questions. Nothing more then that I can put in so far that I have expirianced.

Great selection of providers and slots. Too bad you can’t cash out
Do not play from Canada!! Can’t withdraw by wire transfer to Canadian bank account. Paysafe withdraw system error doesn’t work. Ecopayz,Skrilland Neteller doesn’t work. Spent hours on chat and after a week waiting for response from support told me to clear cookies and try different device. I already did that but gave me same answer. Not even a legit site, google reviews.

The agents are trying their best to help. The casino uses bright colours and seems very nice to play at. Read the dislike what comes when you log in to this casino...
When I won €1400 the casino asked me to verify myself, this took 10 days to complete!!! After completion I gor informed that my withdrawal was declined and my winnings are forfeited, this because I played some games that are blacklisted with a bonus. This blacklist contains a lot of hot slots to play, so with a bonus this site is nothing fun and the chance is big that the winnings are being forfeited. Avoid this site if you like to play a normal casino with normal bonuses. I hope the casino sees this reaction because I think this is unacceptable. We live in 2020 so there should be some pop-up when playing these slots, now need to download a .xls file (which is not easy to find) and see for myself which of the ~160 slots I can't play....

Hello I really love their casino offers and their games range , amazing offers in welcome package and their freespins. Really good live chat and I just enjoy to play on the casino.
Could be more games from Blue print, Novomatic and merkur providers.
I would like it to be more games of this providers because I love to play games from them

Clear layout, well working sites. A lot of different providers and slots. MGA license (should be guarantee of quality, but not at this time = read the cons).
And then cons... I have played in numerous casinos (over 50) and in general the casino which is under the MGA license does not require any special inspections, with respect to the terms and conditions. The terms are of course natural to read, but in practice, always a quality casino prevents you from playing bonus games with bonus money, because everyone makes mistakes. Sugarcasino does not do that. It is therefore completely pointless on their part to regret that you have played a game with bonus money that is on the blacklist. They Could restrict playing these games through their system, but this is all just a matter of a policy that disrespects their players. Just avoid this casino, they don't want you to win anything. I can admit my mistake, but the clear greediness is disrespectful and ******.

Sites works well, a lot games and bonus offers are very decent. Design is also good and clear. I would use same site design and engine again because it worked well.
Deposit and withdrawing are not working. You get a lot of errors when you are trying to deposit or withdraw. Also, they spam you with offers that you CAN'T use. I get mails to write in Finnish about offers that are not to Finnish customers.
Even after I opt-out from getting emails, I get them.
Normally I don't like to give 10/10 stars as everyone can improve small things. But these days something super insane happened, which made me so happy. I made an account with my husband together and we played live casino.
One the first table I was so good that I doubled the balance. Next table again. Then on the next one I bet 1k on my fav number. Guess what came? Insane really.
First part of my money came already on the same day.