- Wide range of providers
- Mobile-friendly casino
- Live chat
- Live casino
- Secured with SSL encryption
- Live chat not available 24/7
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Sugar Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Sugar Casino is an online casino where members can enjoy a range of games. These vary from video slots and table games to live games. The casino is also home to multiple platform providers which include Microgaming, NetEnt, Play’n GO, Betsoft, Quickspin, Pragmatic Play and Evolution Gaming.
The site can be reached instantly or on the go and is available in several languages. The casino is licensed and regulated by by the Kahnawake Gaming Commission.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here. These include players from the United States of America, US Virgin Islands, Greece, United Kingdom, Ivory Coast, the Netherlands, Slovenia and Hungary. The full list can be found under ‘more casino details’.
Mobile Gaming
Members can also access Sugar Casino on the go through most smartphone and tablet devices running on iOS and Android. No app is required since members can simply log in through a mobile browser to access a large selection of the casino's games.
Security and Fairness
When it comes to security the casino uses 128-bit SSL encryption to keep players personal and financial transactions secure.
They also use a random number generator to keep their games fair and random.
- E-Wallets 0-48 hours
- Bank Transfers 4-6 days
- Card Payments 4-6 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
There are plenty of video slots for members to enjoy here for those who like spinning the reels. Members will find titles from leading names like NetEnt, Microgaming and Play’n GO. They can filter games by provider, use the casinos A-Z filters and use their search engine. Titles include the Starburst Slot, Neon Staxx Slot, Mega Moolah Slot and Finer Reels of Life Slot.
Those who like table games will also have a vast variety to choose from including variants of both blackjack, roulette and other classic games. These include Spanish Blackjack, American Roulette and Baccarat.
In addition to that, members can also enjoy a selection of video pokers for those who like betting with cards. These include games like Joker Poker, Deuces and Joker and Double Joker.
Live Casino
Players who like betting with live dealers can enjoy the live casino here hosting games from numerous providers like Evolution Gaming and Ezugi. Members can pick from a selection of live rooms like Live Roulette, Live Blackjack and Live Baccarat.
Support
Players who need assistance can use the casino's live chat facility which is available 7 days a week, 10:00 – 23:00. Support can also be reached by email and an online contact form.
Complaints
Read the complaints other players have left for Sugar Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Hello TlowBLock, Thank you so much for your positive feedback. We're really glad to hear that you are happy with our services. Congratulations for your winnings...! We hope that you will have always a better experience with our casino moving forward! Sweet Regards, Sugar Casino.
I am big fan of the VIP team at Sugar Casino. They really take care about good players. Made many bad experiences with other Casino that don't take player serious that deposit a lot. But with Sugar its different, I get my withdrawal always on the same day + I get many personal offers and things for free.
Hello SliemCoad, Thank you so much for your positive feedback. We're really glad to hear that you are happy with our services. We hope that you will have always a better experience with our casino moving forward! Sweet Regards, Sugar Casino.
Made my biggest win on Live tables at Sugar Casino this weekend. Played 1h at Roulette and finally hit my number. What a feeling to hit the number on that you put 50€. Verification was very easy and fast with them. I already have the first part on my wallet.
Would have been amazing if they withdrawal directly everything but they have limits so I will get my money weekly. That's what they have told me in the email.
Hello Kurt777, Thank you so much for your positive feedback. We're really glad to hear that you are happy with our services. Congratulations for your winnings...! Regarding the withdrawal, all the withdrawal are being processed as per our terms & conditions. Sweet Regards, Sugar Casino.
I like so much about Sugar Casino. Welcome bonus is very cool, to get a nice start. I started playing with them 2 years ago. One week ago I played again and saw they changed the complete website. ITs looking so cool now. Much probs to them.
Hello SamCletchersB, Thank you so much for your positive feedback. We're really glad to hear that you are happy with our services. Sweet Regards, Sugar Casino.
In the middle of a game on Sugarcasino, I ran into an issue with a withdrawal. Got on the live chat and connected with Emma. She dug into the matter, kept me in the loop throughout and made sure the withdrawn funds landed in my account This agent from customer support is a rare gem.
Hi Firfunsen, Thank you so much for your positive feedback. We're really glad to hear that you are happy with our services. We will share your feedback with our team to let them know to keep up the amazing work. Sweet Regards, Sugar Casino.
Mega moolah on Sugar Casino is where I hit my biggest jackpot, 13K after 1.5K deposit, almost ten times what I bet. 6 months ago I won 3.1K.
I could withdraw instantly, but definitely will make me come back after amazing gambling sessions like this. No problem to withdraw a part of my earnings.
Hi MitorwL, Congratulations for you winnings & thank you so much for your positive feedback. We're really glad to hear that you are happy with our services. We put a lot of effort into creating the best casino possible with a nice, entertaining environment. A place where our members can come to have a fun time and the best gaming experience possible. Sweet Regards, Sugar Casino.
Tried these guys out afternote playing for one year. Seems like they improved a lot from last time. I see a lot more game providers and when I asked the Support they offered me strait a way free spins for free.
Last year I was a bit disappointed from Customer support but seems like they really improved. Another think would be that the withdrawal are not instant like some other Crpyto Casino have but that also normal for these kind of Casinos.
Hi PitbullDoggys, Thank you so much for your positive feedback. We're really glad to hear that you are happy with our services. We put a lot of effort into creating the best casino possible with a nice, entertaining environment. A place where our members can come to have a fun time and the best gaming experience possible. Sweet Regards, Sugar Casino.
Recently had insane experience. Never had this many max wins in a row. In total I made around 50k in one night with a first deposit of 1k. When I requested the withdrawal I was helped perfectly to get the money. Today came the first part, so there seems to be no fake casino.
Would be amazing if they paid the full amount directly but that is not possible they said due to regulations, Now I will get money every week, which is also fine for me!
Hi Chrissi777, Thank you so much for your positive feedback & congratulations for the winnings. We're really glad to hear that you are happy with our services. We put a lot of effort into creating the best casino possible with a nice, entertaining environment. A place where our members can come to have a fun time and the best gaming experience possible. Sweet Regards, Sugar Casino.
I like that they have a lot of different games. I like they layout.
I used to like their live support and How fast they answered on emails and I used to like their withdrawals times before as they were very fast
Live support right now Will never come to the chat, when they at last do (after I have been waiting 90 minutes) they just disconnect me or won't repay at all. They wont answer on emails. Both my kyc verification has been on for a week now and support wont answer me and my withdrawal has been on for a week but nothing happens and No one wont answer me.
Last few months the customer service has been the worst ever.
Hello JOSS89, We are sorry for your disappointment but as we could see that you got the answer via live chat even though you got an email from our relevant department. Your account verification is pending due to pending documents. We request you to send us the requested documents to complete the verification process. All the withdrawal gets processed as soon as account gets verified. Account verification is mandatory as per MGA guidelines to protect both the side. Sweet Regards, Sugar Casino.
I wanted to thanks the team of sugar casino for the very good customer service! Was my second experience on another online casino and I can say that they help me in order to open fast my account, they also help me for making withdraw... I just wait 5 hours in order to get my money in my bank account!
Hi FREDO49113, We are sorry for the delay in reply. Thank you so much for your positive feedback. We're really glad to hear that you are happy with our Support & you loved playing in our casino. We put a lot of effort into creating the best casino possible with a nice, entertaining environment. A place where our members can come to have a fun time and the best gaming experience possible. Thank you again for all the green stars. Sweet Regards, Sugar Casino.
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Normally I don't like to give 10/10 stars as everyone can improve small things. But these days something super insane happened, which made me so happy. I made an account with my husband together and we played live casino.
One the first table I was so good that I doubled the balance. Next table again. Then on the next one I bet 1k on my fav number. Guess what came? Insane really.
First part of my money came already on the same day.