Sugar Casino Complaints - Withdrawal & Other Problems

Sugar Casino - Missing withdrawal part

Hi. on 10.01.2024 I got my withdrawal from sugar casino. withdrawal was done with ethereum. But insteadt of 30.88€ I just got 17.49€ They support ...

Sugar Casino - Not amending Email typo which is causing issues with KYC

When I signed up to sugar casino I made a typo on the email as I have dyslexia. I finished the email as @outllok.com when obv it should be @outlook. ...

Sugar Casino - Winnings problem

I was playing on sugarcasino and had winnings of 1000 euros in withdrawal.While my winnings were in withdrawal and my balance at 0.00 I got some free ...

Sugar Casino - Stalling my €2,500 withdrawal

Made a withdrawal on the 27th of November which was not processed. The funds were returned to the casino account. Made a 2nd try on the 1st of ...

Sugar Casino - KYC Verification issues

I have a pending withdrawal of 541 € on sugar casino.I did send in my KYC verification document to gammix ltd on the 28th of October. But somehow ...

Sugar Casino - Delayed verification beyond reasonable time and a horrible support experience

Hello,I've played on sugarcasino for a few years and never had any issues,On the 24th of october I managed to win a lot of money (for me that is)So I ...

Sugar Casino - Delayed withdrawal and verification process

Hi. I requested a withdrawal for 224€ from Sugarcasino 2021-10-10 and was asked to provide the KYC documents. I sended all documents and while I was ...

Sugar Casino - Delayed Payment & Technical Issues

I made a withdrawal request of $600 on October 7th. The request was pending for a few days and the I chatted into support, indicating that an email ...

Sugar Casino - Been waiting 5 weeks for my declined deposit to get returned to me

At 13/09 I made 2 deposits, for some reason they got declined. After 2 weeks I got an email saying they're working on it, it's now 15/10 and I have ...

Sugar Casino - Verification and payout stalled by casino

Hello,After my first cashout request on 03.09.2021 of 1000 USD which I cancelled later on, system errors occured on the website with every action I ...

Sugar Casino - Not paying out on time

I made a payment request on July 27. The email I received stated that it would be in my bank within 3 working days. After 2 days still nothing. after ...

Sugar Casino - Delayed withdrawal without any email

Dear AskGamblers Team!I was on searching for a new casino to play at and I saw SugarCasino with MGA licence and thought this could be the one. So I ...

Sugar Casino - Verification Issue and delayed withdrawal request

Hello!So here is a description of my case:U used to play a lot on Sugarcasino because it was (and still is if this "misunderstanding" is out of the ...

Sugar Casino - Delayed payout

Hello,On 2021-04-06, 20 euros were deposited with a 100% bonus on sugarcasino.com, so I had 40 euros to play with. After about 2 hours of play, I had ...

Sugar Casino - Problems with account verification and pending withdrawals

Hello AskGamblers & Sugarcasino,first of all, I would like to wish you a happy 2021.I play on Sugar Casino from, 17-01-2020, and I like playing on ...

Sugar Casino - Account verification and €10,000 withdrawal seriously delayed

Hello,I have been playing on SugarCasino on and off for a while now and never had any problems losing money. However this time I managed to actually ...

Sugar Casino - Freezing my acoount

I started playing att sugar casino 2020-06-10 a couple of days later i got an aprooved Verification. After playing there 6 months and are down by ca ...

Sugar Casino - Delaying verification

Hi! I was making a couple of withdrwals on sugar when they suddenly banned my account.. they stated that they needed source of wealth papers. ive sent ...

Sugar Casino - Closed account with 3500 on it

Hello,7 days ago i won around 3500 on sugarcasino. When i closed the game i played i was directly logged out and when i try to login again it says my ...

Sugar Casino - Not received withdrawals

Hello Askgamblers,I requested two withdrawals at Sugarcasino, both of which were approved and I received none. I am now referring to the first payout ...

Sugar Casino - Payment still not received after weeks of waiting

I have been waiting for more than two weeks for my payment. With id: 4194245 with an amount of €171.97. I made the payment on 21-11-2020. After a ...

Sugar Casino - Delayed Payment 384 Euro

Hey AG and Sugar,I recently won 384.47€ and simply requested a withdrawal (I have done that before and received my money in 2 days). I requested ...

Sugar Casino - Delayed Payment 3000 euros

I registered in Sugar Casino at the end of august, i tried to play in the middle of october. I made a deposit from my bank account, and won 3.000 euro ...

Sugar Casino - More than 10 days since deposit and still not added to balance

Tried to make a small €20 deposit x2 on the 28th October, but deposit method was down so switched to Sofort. Deposited €20 and received an error, ...