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Blacklisted: Roy Richie Casino is being blacklisted due to the fact they are currently holding a massive amount of unresolved complaints from players reporting unjustified confiscation of winnings, extremely delayed or totally denied payments, various stalling tactics and denial of cooperation and players support. Please try these instead

Try these casinos instead:

Roy Richie Casino

Average Complaint Response Time: 3 days
Average Complaint Response Time: 3 days

Roy Richie Casino Review

  • Available on both desktop and mobile
  • Totally instant-play
  • Features an extensive selection of NetEnt games
  • Live casino room
  • Live chat support available 24/7
  • Secured with SSL encryption
  • Games proven fair
  • Unavailable to players in the UK and several other countries
General info & Latest Promos
Website http://www.royrichie.com
Established 2017
Owner BTM Entertainment Group Ltd. Casinos
Casino Promotion

Roy Richie Casino is an online casino with a clean instant-play interface and a large portfolio of video slots and casino games. It is running on some of the most popular software platforms, including NetEnt, Microgaming, Pragmatic Play, Ainsworth and Evolution Gaming. The website is available in English, Spanish, German, Swedish, Russian and Portuguese. Roy Richie Casino is licensed and regulated by the Malta Gaming Authority (MGA).

Restricted Countries

Unfortunately, the casino does not accept players residing in certain countries. Namely, the list of the restricted territories includes Australia, Belgium, Czech Republic, Denmark, France, Greece, Hungary, Israel, Italy, Mexico, Russia, Singapore, Portugal, Spain, United Kingdom, Scotland, Isle of Man, and the USA. To see the entire list, see our Restricted Countries section.

Virtual Games

Roy Richie Casino offers a diverse range of online slots. Players can enjoy some of the most popular titles, each with a variety of themes, exciting features, incredible graphics and bonus structures. Among the most popular ones are the Starburst slot, When Pigs Fly slot, Jungle Spirit: Call of the Wild Slot, and Guns N' Roses Slot. All games are sorted out according to their categories and can easily be found.

Furthermore, there is a variety of Blackjack and Roulette alternatives, from titles like European Roulette and Single Deck Blackjack Pro to Roulette Advanced and Double Exposure 7 Blackjack. The casino also offers dozens of other games like Baccarat Pro, Jacks or Better, Oasis Poker Pro, TXS Hold’em Pro, Draw Hi-Lo, alongside many more.

Live Games

The casino features real live dealer games transmission from the NetEnt studios. The game collection includes a number of Live Blackjack, Live Roulette, and Live Baccarat variants, all dealt according to professional standards and broadcast in real-time.

Mobile Gaming

Thanks to the Roy Richie mobile casino, players who own a smartphone or tablet can play any of the touch games directly through the website thanks to its HTML5 interface. What members should do is open their favourite games and start playing on the go.

Support

The casino customer support team is available to help all members, 24 hours a day. Should players have any questions, they can contact the support via live chat, email or phone. In addition, there is a helpful FAQ section with previously answered questions.

Security and Fairness

Roy Richie Casino uses Rapid SSL certificate (Secure Sockets Layer) web server to ensure safe connection, by encrypting all data uploaded and downloaded, such as personal data and credit/debit cards information.

All of the video slots and casino games are dealt with professional standards and monitored by actual supervisors to ensure fair play.

Screenshot

Casino details
More Casino Details More details
  • Restricted Countries

    • Afghanistan
    • Angola
    • Aruba
    • Asia
    • Australia [8]
      • New South Wales
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
      • Australian Capital Territory
      • Northern Territory
    • Belgium
    • Bulgaria
    • Czech Republic
    • Denmark
    • Estonia
    • France
    • French Guiana
    • French Polynesia
    • French Southern and Antarctic Territories
    • Gibraltar
    • Greece
    • Greenland
    • Guadeloupe
    • Guernsey
    • Hungary
    • Iran
    • Iraq
    • Isle of Man
    • Israel
    • Italy
    • Jersey
    • Macau
    • Martinique
    • Mayotte
    • Metropolitan France
    • Mexico
    • Netherlands
    • New Caledonia
    • North Korea
    • Poland
    • Portugal
    • Romania
    • Russia
    • Réunion
    • Saint Barthéley
    • Saint Martin
    • Saint Pierre and Miquelon
    • Singapore
    • Sint Maarten (Dutch part)
    • Spain
    • Sweden
    • Syria
    • Turkey
    • United Kingdom
    • United States [56]
      • American Samoa
      • Guam
      • Northern Mariana Islands
      • Puerto Rico
      • U.S. Virgin Islands
      • Alabama
      • Alaska
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • Florida
      • Georgia(US)
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
      • District of Columbia
    • Wallis and Futuna
    • Yemen
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

Roy Richie Casino Reviews by Players

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winlof98 1 review
•
Message
Reviewed on February 5. 2019

LIKED

NEW INFORMATION ABOUT ROY RICHIE, can be found on MGA site:

The Malta Gaming Authority (hereinafter the ‘Authority’) is hereby notifying that BTM Entertainment Group Limited, gaming licence MGA/B2C/350/2016, has been suspended as of 31 January, 2019.

BTM Entertainment Group Limited has thus been directed to indefinitely suspend all gaming operations, cease to register new players or accept any deposits on the Licence and to submit all data and documentation requested by the Authority.

Furthermore the Authority hereby notifies that any websites operated by BTM Entertainment Group Limited, or associated with BTM Entertainment Group Limited, and which make reference to the Authority or the above-quoted licence is not approved to be operational by the Authority. Due to the suspension of the licence, BTM Entertainment Group Limited is therefore not authorised to continue conducting gaming by means of distance communications under an Authority licence.

Players who deem to have any outstanding payments due to them on the mentioned licence are to send an email to support.mga@mga.org.mt and should submit the following information:

Name and Surname;
Registered Address;
Date of Birth;
Copy of Passport or ID Card;
Telephone Number;
Description of Product i.e. casino or sportsbook;
User Name; and
Screenshot of Balance or any pending Cash Outs (if not available an estimated balance is to be submitted).
The Authority notifies that no further information shall be released at this stage in order not to compromise any investigations that may need to be performed by the Authority and/or any other competent authority.
Gerard1984 6 reviews
•
Message
Reviewed on January 24. 2019

LIKED

Today I heard from Neteller that they were informed by RoyRichie representatives that their company is bankrupt. So promises about bringing the website back online are clearly lies.

The only hope is that they still have player funds stored in a separate account in a bank, which they should have done following the Malta Gaming Authority rules. However, we all know the MGA are not very good at looking after bookmakers following their rules.
The only realistic hope I have is that RoyRichie was a customer of the Satabank, which is a Maltese bank which services almost all licensed bookmakers on Malta. That means their funds are still frozen in there already since October, because all accounts at Satabank were frozen at that point due to a money laundering investigation. In that case, there may still be some money left to pay players.

I strongly advise all players owed by RoyRichie to call the Malta Gaming Authority (Tel: +356 2546 9000) and put some pressure on them. Emailing has no use as they don't even bother to answer (or maybe just a standard reply after many weeks, but never a serious reply), you should call on a weekly basis and ask for continued updates and put pressure on them to handle this situation. Otherwise nothing will happen.

DISLIKED

Website offline
No communication
Emails bouncing back
ochilo 3 reviews
• Argentina
Message
Reviewed on January 17. 2019

LIKED

Today received this reply from Complaints at MGA

Dear Customer,

Whilst acknowledging your claim please be assured that player funds held with the operator are being safeguarded and the Authority will ensure that all legitimate claims will be paid accordingly in due course. For this reason a record of your full details is being retained and once the release of player funds has been sanctioned, we trust that disbursement will take place shortly thereafter.

We will keep you updated with the progress. Your patience at this time would be greatly appreciated.

Regards,

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  • Afghanistan +93
  • Albania +355
  • Algeria +213
  • Andorra +376
  • Angola +244
  • Anguilla +1-264
  • Antarctica +672
  • Antigua and Barbuda +1-268
  • Argentina +54
  • Armenia +374
  • Aruba +297
  • Australia +61
  • Austria +43
  • Azerbaijan +994
  • Bahamas +1-242
  • Bahrain +973
  • Bangladesh +880
  • Barbados +1-246
  • Belarus +375
  • Belgium +32
  • Belize +501
  • Benin +229
  • Bermuda +1-441
  • Bhutan +975
  • Bolivia +591
  • Bosnia and Herzegovina +387
  • Botswana +267
  • Brazil +55
  • British Indian Ocean Territory +246
  • British Virgin Islands +1-284
  • Brunei +673
  • Bulgaria +359
  • Burkina Faso +226
  • Burundi +257
  • Cambodia +855
  • Cameroon +237
  • Canada +1
  • Cape Verde +238
  • Curaçao +599
  • Cayman Islands +1-345
  • Central African Republic +236
  • Chad +235
  • Chile +56
  • China +86
  • Christmas Island +61
  • Cocos [Keeling] Islands +61
  • Colombia +57
  • Comoros +269
  • Congo - Brazzaville +242
  • Congo - Kinshasa +243
  • Cook Islands +682
  • Costa Rica +506
  • Croatia +385
  • Cuba +53
  • Cyprus +357
  • Czech Republic +420
  • Côte d’Ivoire +225
  • Denmark +45
  • Djibouti +253
  • Dominica +1-767
  • Dominican Republic +1-809, 1-829, 1-849
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  • Egypt +20
  • El Salvador +503
  • Equatorial Guinea +240
  • Eritrea +291
  • Estonia +372
  • Ethiopia +251
  • Falkland Islands +500
  • Faroe Islands +298
  • Fiji +679
  • Finland +358
  • France +33
  • French Guiana +594
  • French Polynesia +689
  • Gabon +241
  • Gambia +220
  • Georgia +995
  • Germany +49
  • Ghana +233
  • Gibraltar +350
  • Greece +30
  • Greenland +299
  • Grenada +1-473
  • Guatemala +502
  • Guernsey +44-1481
  • Guinea +224
  • Guinea-Bissau +245
  • Guyana +592
  • Haiti +509
  • Honduras +504
  • Hungary +36
  • Iceland +354
  • India +91
  • Indonesia +62
  • Iran +98
  • Iraq +964
  • Ireland +353
  • Isle of Man +44-1624
  • Israel +972
  • Jamaica +1-876
  • Japan +81
  • Jersey +44-1534
  • Jordan +962
  • Kazakhstan +7
  • Kenya +254
  • Kiribati +686
  • Kuwait +965
  • Kyrgyzstan +996
  • Laos +856
  • Latvia +371
  • Lebanon +961
  • Lesotho +266
  • Liberia +231
  • Libya +218
  • Liechtenstein +423
  • Lithuania +370
  • Luxembourg +352
  • Macau +853
  • Macedonia +389
  • Madagascar +261
  • Malawi +265
  • Malaysia +60
  • Maldives +960
  • Mali +223
  • Malta +356
  • Marshall Islands +692
  • Martinique +596
  • Mauritania +222
  • Mauritius +230
  • Mayotte +262
  • Mexico +52
  • Micronesia +691
  • Moldova +373
  • Monaco +377
  • Mongolia +976
  • Montenegro +382
  • Montserrat +1-664
  • Morocco +212
  • Mozambique +258
  • Myanmar [Burma] +95
  • Namibia +264
  • Nauru +674
  • Nepal +977
  • Netherlands +31
  • Netherlands Antilles +599
  • New Caledonia +687
  • New Zealand +64
  • Nicaragua +505
  • Niger +227
  • Nigeria +234
  • Niue +683
  • North Korea +850
  • Norway +47
  • Oman +968
  • Pakistan +92
  • Palau +680
  • Palestinian Territories +970
  • Panama +507
  • Papua New Guinea +675
  • Paraguay +595
  • Peru +51
  • Philippines +63
  • Pitcairn Islands +64
  • Poland +48
  • Portugal +351
  • Qatar +974
  • Romania +40
  • Russia +7
  • Rwanda +250
  • Réunion +262
  • Saint Barthéley +590
  • Saint Helena +290
  • Saint Kitts and Nevis +1-869
  • Saint Lucia +1-758
  • Saint Martin +590
  • Saint Pierre and Miquelon +508
  • Saint Vincent and the Grenadines +1-784
  • Samoa +685
  • San Marino +378
  • Saudi Arabia +966
  • Senegal +221
  • Serbia +381
  • Seychelles +248
  • Sierra Leone +232
  • Singapore +65
  • Slovakia +421
  • Slovenia +386
  • Solomon Islands +677
  • Somalia +252
  • South Africa +27
  • South Korea +82
  • Spain +34
  • Sri Lanka +94
  • South Sudan +211
  • Sudan +249
  • Suriname +597
  • Svalbard and Jan Mayen +47
  • Swaziland +268
  • Sweden +46
  • Switzerland +41
  • Syria +963
  • São Tomé and Príncipe +239
  • Taiwan +886
  • Tajikistan +992
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  • Vietnam +84
  • Wallis and Futuna +681
  • Western Sahara +212
  • Yemen +967
  • Zambia +260
  • Zimbabwe +263
  • Sint Maarten (Dutch part) +1-721
  • Kosovo +383
  • Congo +242
  • Italy +39
  • Democratic Republic of Congo +243

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