Pending withdrawal since 26.12.18
Hello,
I requested a withdrawal about 581 € at the 26th of December. Until today the withdrawal is not proceed and nobody from the support team is answering on my complaint emails. I have already proceed the whole verification process. In my opinion RoyRichie is not playing fair. I hope you could support me to get my withdrawal released.
Thanks and Greetings,
Christoph from Germany
I requested a withdrawal about 581 € at the 26th of December. Until today the withdrawal is not proceed and nobody from the support team is answering on my complaint emails. I have already proceed the whole verification process. In my opinion RoyRichie is not playing fair. I hope you could support me to get my withdrawal released.
Thanks and Greetings,
Christoph from Germany
Roy Richie Casino Complaint Stats
Resolved
12 / 36
Avg. Amount
$3,807
Avg. Complaint Duration
5 days
Avg. Response Time
3 days
Roy Richie Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 11 out of 33 complaints in this category have been resolved.
This operator's average complaint duration is 5 days, while the average duration across all operators is 8 days.