I requesed the withhdrawal around the 16th of November 2018 (I can not say it exactly because now I can not reach the website any more). Ten days later I wrote the first of several e-mails to the support team and got always the same answer: apologize, withdrawal is still pending, technical problems (later problems with the bank), …
In January it was even not possible to send mails to Roy Richie and the website is not reachable until now. Today I wrote an e-mail to support@royrichie.com and got an automated reply: … serious technical issues which have led to the temporary interruption of service … funds located in your players account are safe.
Roy Richie owes me more than 1000€ and I wonder if I would ever get the money back.
Complaint Info
Roy Richie Casino Complaints
- 12 of 36 resolved
- 3 days avg response
- 4 days avg complaint life
- 3,719 USD avg amount
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Unresolved
Roy Richie Casino - Gone Offline, No Payment
€1,000
Unresolved
Roy Richie Casino - Gone Offline, No Payment
Hi there,I guess you all know, but it seems that Royrichie.com is down and they are gone with customers money.Waiting for over 1000€ since mid of ...
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Unresolved
Roy Richie Casino - No payment. no info, no support
kr31,000
Unresolved
Roy Richie Casino - No payment. no info, no support
I made a withdraw of 31 000 SEK on december 27th 2018 after my account got verified. Haven´t heard anything since and now the site is down and my ...
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Unresolved
Roy Richie Casino - Won't pay out 55000 SEK withdrawal
kr55,000
Unresolved
Roy Richie Casino - Won't pay out 55000 SEK withdrawal
I made an withdraw request 2 december. verification process took until the 11 of december and i have been waiting for the money ever sense.I have ...
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Unresolved
Roy Richie Casino - Delaying payment for 3 months
€4,098
Unresolved
Roy Richie Casino - Delaying payment for 3 months
I made a payout on October 27, 2018 and receive the payment on November 9, 2018 almost 2 weeks.I made payouts on November 16, 2018 but asked to cancel ...
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