I requesed the withhdrawal around the 16th of November 2018 (I can not say it exactly because now I can not reach the website any more). Ten days later I wrote the first of several e-mails to the support team and got always the same answer: apologize, withdrawal is still pending, technical problems (later problems with the bank), …
In January it was even not possible to send mails to Roy Richie and the website is not reachable until now. Today I wrote an e-mail to suppor[email protected]oyrichie.com and got an automated reply: … serious technical issues which have led to the temporary interruption of service … funds located in your players account are safe.
Roy Richie owes me more than 1000€ and I wonder if I would ever get the money back.