Blacklisted
Roy Richie Casino is being blacklisted due to the fact they are currently holding a massive amount of unresolved complaints from players reporting unjustified confiscation of winnings, extremely delayed or totally denied payments, various stalling tactics and denial of cooperation and players support.
- Available on both desktop and mobile
- Totally instant-play
- Features an extensive selection of NetEnt games
- Live casino room
- Live chat support available 24/7
- Secured with SSL encryption
- Games proven fair
- Unavailable to players in the UK and several other countries
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Roy Richie Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Roy Richie Casino is an online casino with a clean instant-play interface and a large portfolio of video slots and casino games. It is running on some of the most popular software platforms, including NetEnt, Microgaming, Pragmatic Play, Ainsworth and Evolution Gaming. The website is available in English, Spanish, German, Swedish, Russian and Portuguese. Roy Richie Casino is licensed and regulated by the Malta Gaming Authority (MGA).
Restricted Countries
Unfortunately, the casino does not accept players residing in certain countries. Namely, the list of the restricted territories includes Australia, Belgium, Czech Republic, Denmark, France, Greece, Hungary, Israel, Italy, Mexico, Russia, Singapore, Portugal, Spain, United Kingdom, Scotland, Isle of Man, and the USA. To see the entire list, see our Restricted Countries section.
Mobile Gaming
Thanks to the Roy Richie mobile casino, players who own a smartphone or tablet can play any of the touch games directly through the website thanks to its HTML5 interface. What members should do is open their favourite games and start playing on the go.
Security and Fairness
Roy Richie Casino uses Rapid SSL certificate (Secure Sockets Layer) web server to ensure safe connection, by encrypting all data uploaded and downloaded, such as personal data and credit/debit cards information.
All of the video slots and casino games are dealt with professional standards and monitored by actual supervisors to ensure fair play.
- E-Wallets 24 hours
- Bank Transfers 3-7 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Roy Richie Casino offers a diverse range of online slots. Players can enjoy some of the most popular titles, each with a variety of themes, exciting features, incredible graphics and bonus structures. Among the most popular ones are the Starburst slot, When Pigs Fly slot, Jungle Spirit: Call of the Wild Slot, and Guns N' Roses Slot. All games are sorted out according to their categories and can easily be found.
Furthermore, there is a variety of Blackjack and Roulette alternatives, from titles like European Roulette and Single Deck Blackjack Pro to Roulette Advanced and Double Exposure 7 Blackjack. The casino also offers dozens of other games like Baccarat Pro, Jacks or Better, Oasis Poker Pro, TXS Hold’em Pro, Draw Hi-Lo, alongside many more.
Live Games
The casino features real live dealer games transmission from the NetEnt studios. The game collection includes a number of Live Blackjack, Live Roulette, and Live Baccarat variants, all dealt according to professional standards and broadcast in real-time.
Support
The casino customer support team is available to help all members, 24 hours a day. Should players have any questions, they can contact the support via live chat, email or phone. In addition, there is a helpful FAQ section with previously answered questions.
Complaints
Read the complaints other players have left for Roy Richie Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
I liked that they paid my first withdrawal of a bigger amount within 1 week
Watch out for this casino, its been 2+ months waiting for a REPLY let alone my 2nd withdraw from them. They no longer have live chat and they never reply to my emails.They take your money in a second but when its time to pay up, they hide. Is their a law protecting me from this behavior??
Username : thestoicpunter
Customer support : Unlike other platforms, there is no 'live-chat' since it takes them respond by email after at-least 24 hours after raising a concern through their live-chat feature.
Verification : The emai-id where we send the documents is apparently suspended by gmail so we can't send our documents because of which our money gets stuck in the platform for days. This practise is un-fair and manipulative by Roy Richie.
Good games, good bonuses and good odds. Easy to deposit money.
I could only play on NetEnt slots while i was on bonus. I do not know if that is a normal thing or not. But the worst is that i made a withdrawal request 5 days ago to my neteller account, and it is still pending. So very slow withdrawal process.
Sportbook is good and okey odds. Normal casino site.
Very slow payment, have waited over one month for my money. Have asked support why it take so long time, but no answers why. Watch out for this site.
Nice odds in sportbook. Have a lot of sports and odds in the matches
Very slow withdrawal of winnings. Withdrew my money last saturday and The withdraw has been pending since that. Talked to The support over 5 Times and The have a promised my money would be payed out several Times. They have also escalated This issue to they're finance departement but nothing happens. This is not ok. So bad withdrawals times and proccess
Good variety of games. Pretty fast verification of my account. Good layout and easy to find.
Very slow withdrawal of winnings. Withdrew my money last saturday and The withdraw has been pending since that. Talked to The support over 10 Times and The have a promised my money would be payed out several Times. They have also escalated This issue to they're finance departement but nothing happens. This is not ok. Still wondering IF I am going to get my money or not.
Thanks for your feedback JanneJaOu, We have passed your feedback to Payments. We apologize for the delay you have experienced. Roy's Casino Team
Goodlooking, fullscreen mode slots
Easy Navigation
Fast to verify
I was logged out automatically every 5-10 minutes, also had technical errors pretty often that required refreshing the slot.
The amount needed for wagering is pretty ridiculous on the welcome bonus, 35x on both deposit + bonus
The auto logout problems alone warrants for a 1 star from me, and I know its not a isolated issue since a few friends experienced the same...
Hi TVATTSVANS, Thanks for your review. We have sent your feedback and also Noite2 below to our provider and hopefully, thanks to your valuable feedback, we will be able to get to the bottom of the issues you've encountered in regards to Logged out time and Games been slow sometimes. In regards to the rollover, although it sounds high, at the bet level accepted , it's done pretty fast. Also, our Welcome Pack has 4 bonuses and brings a big value to players. We have recently added over 400 slots, and we expect to continue adding slots and providers. Thanks again for your feedback, it helps us to improve our product and services.
Game's were lagging constantly, or gave error. Wagering is progressing with huge delay, I had 4€ to wager left, and I wagered over 30€ and yet it was showing 4€ wagering. Contacted the chat and they just said "Well, it has sometimes a little delay to update the amount." Yeah, the same problem was a year ago. They have not fixed it, and it's good way to get players to lose money that actually they have wagered but since their wagering doesn't update as it should, you lose your money thinking you have wagering left.
Also they are now delaying my withdrawal, my account has been verified earlier and I have made other withdrawals already, but still my little withdrawal has been pending since 7th of September. Way to go royrichie, I will never return. Ugh.
Hi Noite2 We are sorry you experienced technical issues, and as mentioned to the other player above, this has been passed on to the platform provider to investigate. We cannot find you with that user, so unfortunately I cannot comment what the issue with your withdrawal was. I can only assure you that we pay every single player winnings.
- Netent Games
- Bank Wire Transfer, Maestro, MasterCard, Neteller, Visa Debit, Visa, Trustly, Skrill
- Sportsbook
- Live Chat
- Every week boni
- To verified a account u must do a selfie with ur id....maybe when u win big they need ur DNA ?!?!
(What is more we kindly ask you to send the photo of the ID which you hold nearly face ("selfie"). In the background must be visible computer with e-mails which we sent you. Please take a look for the photo below.)
- Verification process can take 2 Days
- Slow Payouts for E-Wallet/Neteller(43 Hours must i wait for 400 Euro )
- 35 Times Boni+Deposit (100 Euro=3500 Euro)
- Withdrawal Limit 5000 EUR per day
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I could win for a pretty long time before limitations.
They are slow to respond, they will take your money in seconds but when it is time to pay up they take weeks just to respond. As of the time being their site is down and all e-mails sent to their adresses bounces back. Maybe it became to much to pay out to all the people waiting and they just closed down and took all the money. If they open up again, watch out! This site is not serious and nobody should play here!