- Top-tier software providers
- Optimized for mobile
- Live chat open 24/7
- Games proven fair
- Numerous country restrictions
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William Hill Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
William Hill Casino is one of the most long-standing online casinos in the gambling industry, as they were founded in 1934. Their wide range of games are running on the Playtech, Microgaming, Ash Gaming, IGT, WMS, NextGen Gaming, Evolution Gaming and many more software platforms. William Hill website is available in more than 20 languages, as it has customers from over 175 countries. The casino is licenced in the by the Malta Government.
Restricted Countries
A number of legal restrictions prevent William Hill Casino from offering games to players who reside in Belgium, France, Denmark, US or its territories, and some other countries. To see the full list of the restricted countries, visit the casino’s FAQ section. However, the residents of the countries where gambling is not prohibited by law are welcome to join the casino.
Mobile Gaming
Smartphone and tablet users will be glad to find dozens of their favourite slots on the William Hill Casino mobile website.
Security and Fairness
William Hill uses Secure Socket Layer (SSL) encryption to ensure the highest security for players’ financial and personal details submitted over the internet.
Since William Hill Casino games are powered by the reputable vendors, players can be sure the games are regularly being checked for fairness by independent testing organisations.
- E-Wallets 0-24 hours
- Bank Transfers 3-7 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Slot players will be happy to access dozens of different online slots from various software platforms. Some of the most popular titles include: Age of the Gods slot, The Incredible Hulk 50 Lines Slot, Wild Gambler slot, Buffalo Blitz slot, and Halloween Fortune slot. You may as well find Single line or Multi line Classic slots here.
Those who prefer virtual table games will have plenty to choose from. The table games are divided into several categories including Roulette, Blackjack, and Wild Viking. In addition, there are Card Games, Casual Games, and Scratch Cards.
Video poker games selection includes different kinds of Jacks or Better, Aces and Faces, Deuces Wild, Joker Poker.
Live Games
William Hill Casino offers a 24/7 live gaming room. Therefore, all fans of Live Games can look for Live Roulette, Live Blackjack, Live Baccarat, as well as Casino Hold’em.
Support
There is a live chat available which is open 24/7. In addition, players needing assistance can use the casino's online contact form, email or toll free number.
Complaints
Read the complaints other players have left for William Hill Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
William Hill Online Casino runs playtech software, also William Hill is a big name that has been in the gaming industry for years.Their whole site is nice, also Playtech software is good with fun slots, but I expected more from this casino.
First - I have asked several questions so far through their Live Chat and their Live Chat response time is slow. One time I contacted them and it took over 10 minutes to get a response, next time over 15 minutes, from their Live Chat For a site that has 24/7 customer service I would have expected a quicker response.
Second - They have a 4 days pending period where you can reverse your withdrawal request if you choose. Of course 4 business days ( not including weekends and public holidays ). They have got to be kidding.This really means that you will have to wait awhile for your money no matter what.
Third - sticky bonuses, I don't like the sticky bonus, you can't cash it out, What's the point of a bonus you can't cash out? but at least the wagering requirements are relatively low.
Overall - I don't understand why it takes so long for their Live Chat to respond. Over 15 minutes for a response in their 24 hours a day live chat.This is a casino that really doesn't care about its players. As such, I won't become one and I wouldn't recommend it to anyone else either. Good customer service should be a given, and I have no patience or respect for an internet casino that doesn't give even the most basic response to a player.However, I think this is a safe place, but also I may be wrong but I think, does not deserve a place in the top fifty. Overall I give them a 7/10
I like this casino!I am playing almost 2 times a week at this casino and I can say that Ive won almost every time but not big wins!Last time I played 3 days ago,I made a deposit of 30 euro and won about 65 euro,its not a big win but is better than nothing! What I can say about this casino is that they have nice promotions and also nice games!If you are a new player and want to make your first deposit(minimum deposit 35),you will receive a bonus of 150% up to 150 euro and only 20 times wagering requirements! Another great bonus that you can receive at this casino is for referring your friends,you will receive 50 euro for every friend who joins williamhill casino and makes a first deposit of 35 euro and also the wagering requirements for this bonus are very low,only 20 times!
After I played almost all slots at this casino I could recommend you some slot games that are paying very well,slots like Gladiator who also has a nice jackpot, Fantastic Four and my favourite Great Blue! Another good thing about this casino is the good support team that they have and the most important thing,a lot of payment methods:creditcard,neteller,paypal,skrill,ukash,entropay,webmoney,click2pay,paysafecard,instadebit,wirecard,giropay,moneta,ekonto and many others!The withdrawal requests have a pending period of 4 working days and 1 day processing!
Now I will rate this casino from my own experience:I will give a 9 for games,another 9 for the welcome bonus,a 10 for the great support and another 10 for the wide range of payment methods!So in my opinion this casino deserves a 9.5/10 being a good and safe place to spend your money and have fun!
One important fact that needs to be established from the start is that there are actually two Playtech casinos that bear the William Hill name, not just one. This is a point that can often result in confusion, even on this particular review page where the links lead to one site yet the main screencap depicts the other. To clarify, one casino is attached to the main online sportsbook and can be found at casino.williamhil.com whereas the other one, opened more recently, is a standalone operation located at williamhillcasino. When this second site first launched a few years back it went by the full title of William Hill Casino Club but these days it seems the last word is omitted more often than not.
Despite the similarity of their names and being covered by the same ownership umbrella, the two casinos are distinct entities and operated separately from each other. Apart from the games themselves, players will certainly encounter significant differences in other aspects of the casino experience, like account management and promotions. Having played extensively at both sites for many years – I registered at the ‘mothership’ William Hill site seven years ago (when the casino and poker rooms still used Cryptologic software) and at the other casino four years back – I have noted that the newer one typically has better offers with lower wagering requirements. However, it also uses the standard Playtech cashier system with long withdrawal periods.
For that reason alone, I would personally recommend the main William Hill casino for most players instead. While the newer site offers more generous promotions overall (including the occasional freebie) and I have a higher VIP status there, I’ve not only lost a lot of money on both blackjack and slots but had some less than satisfactory encounters with customer service. Having to wait days for a cashout to go through the pending and processing period has at times proven to be my downfall as I’ve given in the urge to reverse. This is rarely a problem at the sportsbook casino, where withdrawals reach my ewallet account after only six hours.
When I heard about William Hill, I downloaded the casino, registered my account and I tried my luck out for just a $60 deposit. The relevant bonuses did not appear to be surprising to me so I did not grab any of them. I tried to warm up with Blackjack Surrender. Most of you are probably familiar with Blackjack overall but in case if some of you are unfamiliar with the game it is simply a card game where a player has two whole cards trying get close to 21 as possible or simply by beating the dealer. In Blackjack Surrender the only difference is after the dealer checks for Blackjack or if it is my turn I would be judging based on the exposed card the dealer has and decide to either play my cards, hit or stand or surrender them to get back half my actual bet back if I appear to be at a loss. This is what I did for half my balance. I made bets of $1 to get started then I slowly increase my bets to $5 after a set few hands. This game can be very distracting but not as addictive as I would think when comparing to something like the Video Pokers on Microgaming casinos.....The Double feature is King! I proceeded with making bets until I reached my goal of $100 then I opened up Azteca. Almost excellent results were pouring out of it.
I especially liked triggering the Bonus feature in this 20 paylines slot for $1 bets. The bonus round is just a pick feature clicking on golden statues to gain a win amount but...when I saw a Temple of the Sun symbol hiding in one of the statues I went to a 2nd page choosing an orb that hid a x5 or a 7x multiplier. With a total win of $7.50 I chose an orb that contained 5 times my win then I got $37.50 from this single bonus. Another bonus came up very late with the same bet but to award me 4 scattered idols in a row giving me a big boost from my start multiplying everything I won in the bonus game by 5 times!!! I seriously can't get over the fact that I got the temple of the sun symbol again with an ending $7.50, the same amount I first got in the initial bonus but only this time I got lucky again, avoiding the Collect symbols & applying a x7 multiplier on my $7.50 when collecting the Golden Orb giving me not only $52.50 BUT $52.50 times the x5 multiplier I got from the 4 scatters giving me $262.50!!!! That's $7.50 X x7 multiplier X x5 from 4 scatters = $262.50! That was extremely fantastic!!! My jaw dropped for 10 seconds. Then after a few minutes of more bets the "unlucky lady" visited me and started dropping my balance off by some.
Fortunately I stopped to make the withdrawal for $376.50 instead of $391. To everyone my advice in all casinos would be that "Control is the source for success!". If you have a big amount be sure to set it aside for withdrawal and if you still want to gamble it do take only a fraction otherwise you will run into bankruptcy Having something to withdraw is better than not having to withdraw at all!! William Hill can expect to get a 9 out of 10!
Last year november i’m decided to download the casino because i read a lot of them and i would like to try it. So i downloaded and registered via the program than i deposited 25€ without any bonuses. My deposit with neteller was successful intermediately. I saw the Marvel games very hot so i started to play with the Iron Man slot. I played 0,25 cent and when i reached the 13€ i get the bonus game:
I picked all the rockets and i’m won 17 free games with x2 multiplier and 9€. After the free games i reached the 45€ balance. After that i went to pick a another slot. I chose the Artic fortune slot with 0,40€ / line. It was a bad choice because i loose about 34€ without the scatter or the bonus.
So i tried a few slot but i lost all of my ballance. A few days later i deposit again 40€ and played marvel games (hulk, blade, x-men, punisher, and iron man). The only machine where i’m won a bigger is the iron man. I was never above my payment and lost it about 1- 2 hour. I was angry because my deposits was eaten. Later a few day i get a e-mail from them, they told me if i log in to the casino i get 10€ no deposit bonus without wagering requirements. So i logged in and played at the iron man slot and i lost the no deposit bonus very soon.
The support was very helpful and once they gave me 5€ to play without deposit. They reachable almost all day and help with any kind of problem. I’v never withdrew from them but i think if you win they pay your money even if you hit the jackpot.
Hello everyone! I do not know if you read my last reviews, but this month I have decided to try one casino each day. Well, today on my list of casinos I stumbled upon this casino: William Hill. This is actually a casino I am very familiar with. I have been playing at this casino a lot in the last year. What is different about this casino is that it has games powered by more producers, which makes it complete and very complex.
Their promotions have always been nice. They have 3 separate bonuses: for beginners (25% up to 34$, the minimum deposit is 10$), for intermediates (100% up to 150$, the minimum deposit is 35$) and for high roller players (bonus of 300$, with a minimum deposit of 1000$). However, I think they could work more on this and offer better bonuses.
Every time I needed some help from the support team I got it right away. I never complained once about this. I remember when time I did not have any money in my account, so I asked someone for a few free spins and they gave some to me! Well, I was playing more on William Hill Casino before than I do now…
Their games are nice indeed! They offer some new games apart from the well known Playtech or Microgaming. I literally played all their slots and they have more than enough, trust me! My conclusion is that the casino is pretty nice and it deserves a shot, I do not think there is a way in which you can be disappointed of William Hill Casino. My ratings are as follows:
Software: 9/10many softwares which offer complexity
Bonuses 8/10 nice bonuses
Support: 9/10 I do not have any reasons to complain, 9 is only to motivate them to perfect
Cashouts: 9/10 I got my money in 5 days, pretty fast I guess
This, for me is another old casino for me. For some reason I think because of its name 'William Hill' everyone prefers to make this one if their first casinos to play in...and I have to say I agree, you can't go wrong here. I have personally only played in the casino section on their selection of Playtech slots, although they also have a Vegas section with another lot of Playtech slots. I have only just noticed in the Vegas section they have the slot Alice in Wonderland. I love this slot, I have read quite a few bad reviews about it but if you can get the free spins and the rabbit jumps in the right places (the rabbit makes it wild in case you didn't know) then you can win a fair bit of money. So if you are considering playing here I would definitely give it a go...you never know you could even win the progressive...although don't hold out all hope!
I actually didn't get off to the best of starts here, but in all fairness it was half my fault for not reading the terms and conditions properly. I originally went on live help to check out their welcome promotion and the lady told me I was entitled to a 250% deposit match bonus on a minimum deposit of £20! So I tried to make my deposit a while later but it was saying the minimum deposit for this was £35! Now for me £35 is a lot of money to place for a deposit..and it's an amount to be honest I can't afford to loose. I only ever bet what I can afford to loose, so I went back on Live Help to be told the minimum was actually £35! I asked them to check the conversation I had previously where I was told £20 but they denied all knowledge of this?? I ended up not depositing on this particular day but came back to William Hill a while later and just made a deposit but had no bonus.
It actually went really far I done really well off it but then got a bit too cocky and lost it all lol. Even though I was annoyed with the service I originally got here they grew on me and now I quite enjoy playing here. I don't deposit here as regularly as I do with a lot of other casinos but when I do I know I am putting my money in a safe place.
I recently received a fiver free on their mobile casino too..by email. Again this is a selection of their Playtech slots. There is not a lot of slots on there but I am not complaining when I have free money.
This isn't by far one of my favourite places to play but if you are looking for a casino that you can trust then William Hill is a great place to start....my advice would be not to expect too much!
William Hill is one of the first casinos I have tried. First, because all my friends were registered there, and also because it is one of the most reputable. In fact, William Hill Casino is in the gambling industry since eight decades and is consequently a well-grounded bookmaker.
William Hill Casino offers Card Games such as Baccarat, Blackjack. Table Games such as Roulette, Slot games and Live games such as Live Roulette and Live Blackjack. Video Poker and casual games such as Scratch Cards. Some 20 progressive jackpot gamesare available. In addition, there is a range of varieties in some games like Blackjack, roulette and poker.
I used to play roulette and found some great advice on their website. Some other games like The X-Factor and 21 Duel Blackjack are very enjoyable to play too.
Note that the games may depend on which country you are located in. Some games may not be available which you will notice once your account has been created.
I mostly played in both Flash and Download versions and never had any particular issue. I must say that I have never been disappointed by the quality of the interface which is pleasant and pretty good to use.
There is a bonus selection where you can choose a lot of bonuses. Also, I advice anyone who would like to play with his own money, to contact the support to precise the cancelling all the available bonuses offers in your account. Otherwise, you may have some bad surprise before cashing!
Furthermore, bonuses may depend on where your account was created. I would suggest you to create your account first before you could determine the amount you may receive.
The customer service is fast and available 24 hours a day and 265 days a year, but sometimes inaccurate, andthat does not enhance the player’s confidence. I never had security problems, but nothing is guaranteed in case of hack problems. Manydeposit/withdraw options are available. The currency options that are accepted include £, €, $ and CAD.
in the case of any casino in the first place puts safety. And of course when we talk about the William Hill Casino you know that it is 100% safe. Of course it is important because of the money we deposit and for the data that is left. Casino is powered by playtech. Okay not my favorite platform, but not terrible either.
First of all I do not like slots. Too boring, even though they have plenty of slots with free spins and bonus games but these games are often uninteresting and can not earn a lot of money on them. But for me it is not a problem because if you want to play slots rather choose Rival casinos and as for William Hill casinos prefer to play blackjack, roulette and of course I love to play games flair such as penalty kicks, darts and the like, but of course such games are played only for fun or for very little money. I am happy and toast with a wide offer of video poker, which I personally adore them and truly a pleasure to play.
Now what annoys me is always in the casino scratch cards and would recommend to anyone to avoid, not only in this but in most casinos casinos are boring and in no time you will wonder if you are normal because of the game of course :) I must also mention the live casino that is really good for me, may be slightly lower the minimum bids, but it is worth every money that you spent in their live casino. The staff is professional and what you are not able to go to a real casino this you will experience the closest it :) When you're talking about the bonuses that the story is more or less similar for all the casinos. bonus on the first deposit, bonus to refer a friend, loyalty bonuses, comp points ... okay this is quite a good offer but it has almost all the casinos and can not be called a big plus. I must also mention that the support is really good and really solve the problems that players have.
I recalled that nearly threw the Serbian language which is very important for me personally, not so much because pure understanding (I understand english very well) , but because of the principle, it is good to know that they respect players from your own country and try around us. Of course when someone mentions William Hill first thing that comes to mind is their great sportsbook but casino neither is not far behind so it would really recommend it to everyone :)
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My adventure at William Hill Casino started in June 2011. I've made a deposit of €400 and started hitting their poker tables. Back then I was no longer registered at PokerStars or Full Tilt since I got a bit fed up with the bad beats and all that. I decided I might just try a new poker platform to see how things work out there. I've played €1/2 big blind cash games and after two hours I managed to win around €200. My balance was €600 and then I started playing the software version of blackjack which is accessible through their poker client.
I started small with €10 per hand bets, but I've found myself experiencing a winning streak and after 15 minutes before I knew I was playing €100 each hand. I managed to get my balance to €2.000 and withdrew my money. I immediately send in my documents for verification and two days later I received my first withdrawal to Neteller.
William Hill soon started to be the place to go for me. I'm also a sports betting fan and in the beginning I wasn't a big fan of their slots. The sports betting platform is one of the best in the industry with many betting options and foremost high quotations. They also have a live casino platform where I managed some nice wins as well.
Back then I wasn't a big fan of bonuses so I never really layed my hands at them, but they did have some of the highest bonuses in the industry. I did play some slots like progressives Beach Life, Marvel slots and progressive blackjack. The software is from Playtech, an Israeli software supplier. Their slots was fun but I didn't manage to have any profit there. I had several other cash outs though through Neteller.
I always remember contacting their customer support and adding the option to pay me through Neteller even when I deposited with Paysafecard or something else. It was annoying that I constantly had to contact them, but they always solved it eventually. I had my withdrawal always after 7 hours exactly in my Neteller account after pending time, unless if it was a withdrawal of €1000 or more.
Then it would take longer. Another thing I wasn't too happy about is the long waiting time before getting connected to their live chat which is apparently 24 hours available. I once waited 2 hours to connect before being disconnected again by them lol. Then I had to wait another 2 hours.
I stopped playing in 2012 at William Hill after some dramatic results at their live roulette tables. But nevertheless I would give their whole operation a solid 7/10 rating!
Software and games 7/10
Customer service 6/10
Deposits and withdrawals 7.5/10
Bonuses and promotions 7.5/10