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William Hill Casino - Long verification of documents withdrawal blocked

UNRESOLVED
Complaint Info
Disputed casino William Hill Casino
Reason Verification issues
Amount € 2300
anna-Krepko Ukraine
Posted on March 30, 2020

Hello.
February 8, made a deposit of 2300 euros.
withdrawal blocked.
February 12 they requested documents - sent.
February 21 they requested documents again-sent.
March 9 they asked for a written explanation of my game - sent.
now they just ask to "wait". can we stop?it's been almost 2 months! how much can wait?
On March 24, they wrote to mail. they told me to wait again!
I'm tired of waiting. they do not explain anything, no information.
help

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