- Top-tier software providers
- Optimized for mobile
- Live chat open 24/7
- Games proven fair
- Numerous country restrictions
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William Hill Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
William Hill Casino is one of the most long-standing online casinos in the gambling industry, as they were founded in 1934. Their wide range of games are running on the Playtech, Microgaming, Ash Gaming, IGT, WMS, NextGen Gaming, Evolution Gaming and many more software platforms. William Hill website is available in more than 20 languages, as it has customers from over 175 countries. The casino is licenced in the by the Malta Government.
Restricted Countries
A number of legal restrictions prevent William Hill Casino from offering games to players who reside in Belgium, France, Denmark, US or its territories, and some other countries. To see the full list of the restricted countries, visit the casino’s FAQ section. However, the residents of the countries where gambling is not prohibited by law are welcome to join the casino.
Mobile Gaming
Smartphone and tablet users will be glad to find dozens of their favourite slots on the William Hill Casino mobile website.
Security and Fairness
William Hill uses Secure Socket Layer (SSL) encryption to ensure the highest security for players’ financial and personal details submitted over the internet.
Since William Hill Casino games are powered by the reputable vendors, players can be sure the games are regularly being checked for fairness by independent testing organisations.
- E-Wallets 0-24 hours
- Bank Transfers 3-7 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Slot players will be happy to access dozens of different online slots from various software platforms. Some of the most popular titles include: Age of the Gods slot, The Incredible Hulk 50 Lines Slot, Wild Gambler slot, Buffalo Blitz slot, and Halloween Fortune slot. You may as well find Single line or Multi line Classic slots here.
Those who prefer virtual table games will have plenty to choose from. The table games are divided into several categories including Roulette, Blackjack, and Wild Viking. In addition, there are Card Games, Casual Games, and Scratch Cards.
Video poker games selection includes different kinds of Jacks or Better, Aces and Faces, Deuces Wild, Joker Poker.
Live Games
William Hill Casino offers a 24/7 live gaming room. Therefore, all fans of Live Games can look for Live Roulette, Live Blackjack, Live Baccarat, as well as Casino Hold’em.
Support
There is a live chat available which is open 24/7. In addition, players needing assistance can use the casino's online contact form, email or toll free number.
Complaints
Read the complaints other players have left for William Hill Casino. Learn more about complaints.
Complaint Statistics
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I joined William Hill Casino about 3 years ago, played for awhile, didn't like it much, then left it dormant for over 2 years, until I started playing there again. Why? That was simply due to my local ISP being blocked from accessing gambling websites. Almost all of Playtech casinos became inaccessible from the end of 2015 onwards. I could no longer get access to them, not even when using VPN proxies. However, a very few Playtech casinos remained accessible to me, somehow or rather, and William Hill was one of them. That's why I started playing back at the casino, because I had not much other avenues to play my favourite Playtech games.
After playing again at William Hill for several months now, I realised that getting a win from this casino was a lot harder than at some other Playtech casinos, playing the same few favourite games of mine. Perhaps it's just my imagination, but I don't think that's all of it. I do believe there is some truth behind that. But never mind, that's just one thing I'm not liking much at William Hill. The other thing that has been bothering me, is the poor customer support I've been getting via email. Trying to get Live Chat was like playing hide and seek all the while. Sometimes available, sometimes not. Online one minute, offline the next. Sheesh! Hence I had to do all my enquiries via email instead, which I thought would solve my problems, but nosirree, I couldn't get any replies at all from their support! Why? I just cannot figure out! Even sending out a few emails on the same query would not get any reply.
That's not all of it. There have been a few occasions when I took their promotional offers of either 'deposit and get free spins', or as in the most recent case, 'deposit, play and get back 100% cash back'. When I checked back with the casino's support, requesting for that specific promotion, I would always get a negative answer. 'You did not qualify for it', or 'you did not opt in for it', even though I had an onscreen confirmation message of being successfully opted into that specific promotion! Then there's another very irritating common reply, "I'm sorry, we did not have that promotion in our casino"! Argh! No other Playtech casino had ever given me such ridiculous or unreasonable reasons, except at William Hill Casino! At worse, another casino's support would request a copy of that promotional email for validation, and I would get it after that. No, not at William Hill. I would always not get it, and I would always get mad with them. So much so, I just had to write this review here and let others know of what I had been going through.
At this very moment, I am so disgusted with William Hill Casino, that I have zeroed out my Comp Points, played the redeemed cash till zero, and I am going to leave it dormant once again, perhaps forever more. I still have a few more Playtech casinos to play at and they are all doing much better for me than William Hill!
One of the most know brands and they have solid reputation.
All gambling products could be met in one place, even if You like to bet or live casino...
Lot of slots and wide sportsbook attracts players from all over the world.
Many deposit options, friendly customer support and good promotions make this place one of the best playtech casinos
72hours pending period is much to long. Only a high vip status can hurry this up
As part of a large and reputable company, William Hill for years one of the leading suppliers of games of chance. From my experience, it is one of the best casino and the main features of their online presence. Many will attest, William Hill Casino is one of the best in this competitive industry, struggling with other online casinos and highly regarded, and offers a reliable operator, licenses and payments, selection of games and casino promotions. You do not need to visit Earth casino to place a sports bet, as long you can do that through your Internet account. Will Hill casino has brought together its offer together with: poker room, bingo room and sports betting platforms that are worthy of any respect. Its advantage is that it brings together several hundred software manufacturers and providers of games which makes casino real center for online gambling and professional gambling.
I made a deposit here a few days ago, I paid through Neteller e-wallet € 40 and lost them for half an hour. In the past year, often playing Marvel slots because they are graphically well ahead of all slots that are currently available on the Internet. There is a lot of methods to pay for a quick and easy deposit, practical customer service in the casino, which is available 24 hours a day, all year. I'm very often used their support lately as William Hill gives users stunning bonuses from the moment when you join as users, so I had to ask them some details when cleaning bonuses. Otherwise, their welcome bonus, bonuses for players with high stakes, monthly loyalty programs, and the VIP section of the menu are the best organized promotion on the Internet now.
Their promotion in my case usually double the funds in the account and I use them on all the games in the casino and winnings, of course, I reserve and I often paid from 50 to 150 € to Skrill and Neteller account. It is important to add that every time you make a deposit on William Hill Casino, your status in the casino is improving slowly and you will reach the VIP level. Order status in the casino club is next, Bronze, Silver, Gold and Platinum at the end. My current status is Silver here, but I will stop there because I plan soon to become a "Gold". The conclusion is simple, selection of games, graphics, theme slot machines, popular heroes of the comic book on your screen, are all recommendations that today you open your account at William Hill Casino and start an unforgettable adventure. Good luck!
As part of the large family of William Hill online products of gaming, the casino is one of the best is the hallmark of their online presence, because I, as a witness to the creation of these companies have a right to fair share my opinion with you. In fact, William Hill Casino is not "ordinary" casino, he is one of the best in this industry, competing with other online casinos and highly regarded, and offers a reliable operator and license payments, selection of games and casino promotions. About my experience the best indicator than € 10,000 deposit for these past few years with occasional playing in this casino.
You no longer need to visit the store to place a sports bet or a couple of euros on your favorite roulette number. Will Hill Casino has long been integrated with the poker, bingo and sports betting platforms from William Hill. Moreover, integrated several software manufacturers and providers of games which makes the casino a bustling center for online gambling and gambling altogether. With a multitude of methods to pay for a quick and easy deposit, practical customer service and casino action 24 hours a day, all year round, you enter a fantastic club. Most often I played Incredible Hulk where I once after two hours won around € 500 profit, after the initial deposit of 60 €.
William Hill gives its customers fantastic bonuses from the moment they join as loyal players, I used one such bonus and went home richer by 250 €. There are welcome bonuses, bonuses for players with high stakes, monthly programs of loyalty, and of course, the VIP Club. These promotions would usually doubled the funds and can be used in all games casinos and gains, of course, retain. Here also betting conditions play a role, for example, that the terms of betting earning cash bonus, and with this also the William Hill open, transparent and very fair.
The ambiance and graphics, such as for example the control subjects, are very competitive. Additional features are continuously driven by the purpose of quality play of chance. Perhaps the best thing about this exceptional online casino they offer casino games, with the best manufacturers of software and games, with a total number of about 200 games Popular games in the casino include classic games like European roulette, progressive games of Beach Life, a themed slot machines such as King Kong, and innovative versions including live games and 3D games. Players are able to sort games by category - new games, table games, card games, slot machines, video poker, live casino, casual games, scratchcards, jackpot games and more. And each category has an overview of the game and a quick link to play games in the casino.
Conclusion: If you are willing to invest your money in your party then this is the right place for it, my experience with this casino is very rich, and in the future will surely become more positive, although this so far looks great. William Hill 10/10 - without a doubt.
The variety of games. Some have low limits including Baccarat.
The customer service is dreadful. I telephoned them and sent in my documents for payment and they did not believe it was me! Passport photos and everything else. They approved my documents and then some guy there decided he didn't like my name or something, and asked me for even more information.
I was treated poorly, with bad attitude from William Hill security and customer service. Highly unprofessional service and inexcusable.
Normal casino, the support at a high level. Who cannot withdraw the money, read the terms, or better send a scan of ID, passport or other document to support, to confirm that you are 18 years old and it is you who is playing.
Received money on Visa within 5 days 2 times with no problems. Won't say anything about roulette, but on the slots you can make some good money.
Hello here is another problem with William Hill. First sorry for my bad English, my main is Spanish... Since 19 of March I make my withdrawal of 40 dollars, and today is 24 of May 2015., and they didn't pay me... Really sad because is only 40 dollars, is nothing for a casino, when I join William Hill I think they was a very good casino but no... they are SCAM! Be careful guys...
The blue color is the first thing I associate at William hill casino and an environment of their betting site. Several languages of which one is which I speak, Serbian. Most of the time I spent betting on tennis matches because I adore tennis and anything less is I'm not thrilled with casino club and excellent poker room. Casino with huge bonuses, casino with a lot of players online at any given moment, one word "casino". One of those casinos that justify a high reputation among gamblers and those who want to become. Most attracted their casino promotion from before four to five years I think it was 200% up to € 1,000.
I have used this promotion and although I was not successful in the end I can say that I am very pleased with choice of games. And yet I was not as experienced as today so I at less successful games unnecessarily losing money waiting for something to change but still I sank to the last penny, and so on.
I can say that today I am no longer so naive player, two days ago I played Spiderman slot and lost over € 150 for an hour of play, then I moved to the incredible hulk where I picked up the roles and I won over € 350 after two hours of additional fun. This is just one example that when you lose is going to change the game and if not then it is not going to leave the slots for a while because you finally waiting disappointment followed by zero in the account.
In the end, more should be added that the casino is one of those where you poker and betting account separated by the casino, it's me a little confused in the beginning when I first took off their casino client and he tried to log data from William hill poker rooms. As for the live support that they have no competition and are one of the most active online operators in terms of providing quick assistance to players.
Personally I use Neteller for this casino but I have no problem either with Skrill deposits are more frequent when it comes to William Hill Casino Club. Just add that the jackpot is astronomical and that you can enter as someone in your pocket has a 30-40 € and only a few minutes to get to a few million euro profit, it pays to try.
Do you want the ultimate casino experience, you expect fast payouts, great bonuses and friendly customer support, you are going to stay at this casino a lot longer than you planned. A lot of my friends do not want to discuss about anything negative which is related to this casino. Disadvantages of this casino are only fleeting things, they are mainly problems of a technical nature which always disappear.
Now I would like to share with you the specific experiences with this great casino. After registering on their site about 6 years ago I started first with poker because I'm a big fan of iGame Poker platform, later I continued betting and finally started with casino games, first with a "flash" version of the popular slots. Last year I installed the download version of Playtech games, ie. "William Hill Casino Club" client and I made a new account tied to existing mail that I use on their site.
Like the other Playtech casinos favorite game for me is Gladiator Slot, recently Frankie Dettori's Magic 7 slot. However, my favorite "one spin" winning on this casino is on European roulette, once I put € 3 to "0" on table, and you will not believe I hit. It's not some significant money, but when you look at the opportunity to come 1:37, it does not look so miserable. I've never used any bonus so I can't talk about the easiness of "turning" the available bonus. Any higher winning from this casino i will publish in our "winnings screenshot" section.
I have only one criticism for their company, why is Casino Club in some way separated from betting parts and other gambling opportunities. Somehow, it is easier when you do not have to make a new user name to access this casino club, in my opinion it is much easier to consolidate all games under the same "user account", at least will be easier for someone who is new in the world of games.
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Poor payouts compared to other online gaming sites, poor response from customer service once they’ve hooked you in, in fact non responsive if you query anything bonus related, but happy to help if it involves depositing money.