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Webby Slot Casino

Player Rating 84 reviews
7.9/10
84 reviews
Complaint Response 10 complaints
1 day avg. 10 complaints
What we like
  • Top-tier software providers
  • Mobile-friendly
  • Live chat present
  • SSL encrypted
  • Games proven fair
What we don’t like
  • USA restricted
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Webby Slot Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://webbyslot.com
Established
2018
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Russian, German, Finnish, Polish, Czech, Spanish, Norwegian, Portuguese, Bulgarian, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Romanian, Slovak, Slovenian, Thai, Turkish, Albanian, Greek, Chinese, Icelandic, Malaysian, Serbian, Vietnamese, French, Irish
Casino Type
Instant Play, Mobile, Sports, Live Casino, Crypto Casino

Webby Slot Casino is an online casino with a typically modern instant-play interface, mobile compatibility, and exciting bonus offers. The site features a wide selection of online slots and table games from NetEnt, Microgaming, Betsoft, as well as Endorphina, Evolution Gaming, Amatic Industries, Golden Race and many more software providers. Although the games are available in an instant-play format on desktop, most of them are available on mobile devices. Webby Slot Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Due to legal restrictions, Webby Slot Casino does not allow certain players to set up an account. The restriction includes but is not limited to the residents of the United States of America. However, all players are advised to read the casino’s “Terms and Conditions” section to see if they are eligible to create an account.

Mobile Gaming

The casino is designed to work on almost any mobile device, including iOS and Android smartphones and tablets. Players can access the Webby Slot mobile casino without having to download games, as the website is fully optimized for mobile play.

Security and Fairness

Webby Slot Casino takes reasonable steps to protect the personal information of their customers. As the casino uses the SSL encryption, players can rest assured their personal information is safe.

All of the games from the casino portfolio have been powered by the leading software suppliers, which means they have been audited several times for fairness.

StallCation

Complaints

Read the complaints other players have left for Webby Slot Casino. Learn more about complaints.

Show all complaints
Webby Slot Casino - Delayed withdrawal with no result

Hello.

I don't know if you can help me but my friend told me to file a complaint here cause we thing something's wrong here on Webby Slot.

Who am I - a guy who plays mostly table tennis and I've played there for a week - deposited twice 1. 800PLN 2.1200PLN, first on 06.05, second on 08.05. I've played there for that time and on 10.05 I've tried to withdraw 5741PLN which has been rejected - Triple deposit wagering is required (394 PLN bets left) - so I've played few more bets and on the same day 10.05 I have made second withdrawal request for 7461PLN and I wait from that day with constant talk on live chat and stupid answers about provider checking me so it's not their fault. I can't stand it any longer. I've even deposited third time low amount 500PLN on 12.05 to play bit more but I stopped on 1726PLN in balance on my account - didn't make second request cause I don't want any more ways for them to delay or decline me.

They are telling me that on their site withdrawals over 1k euro are up to 72h... Yeah, well...

I don't have much screen of live chat but I do got all thing about my account with transaction history and yesterday's email from them which goes -

Hello,

We are contacting you regarding your withdrawal request.

Let us inform you that your withdrawal request has not been cancelled, it is still being processed.

Your bets are verified by the provider, but do not worry, as this is a normal security procedure, but it takes some time.

Once the verification is over, your withdrawal will be processed

If you have any additional questions or need help, please contact us. We are always ready to help you!

Regards,

WebbySlot casino team


Screens for proofs attached below:

Transaction history and verification site

Bet History: as you can see, limits hit me like a truck.

Live Chat from 16th day (26.05)


Today is 26.05 and its 16th day of waiting... If it's true I can wait bit longer but It just seems shady as hell.

Please tell me what should I do? Should I wait more?

staus Resolved
zł7461
Webby Slot Casino - Withdrawal declined due to alleged violation of terms accusations
Hello, some time ago I registered to Webby Slot Casino. They had total of 6 welcomebonuses and I used them all. With the last bonus I won approximately 1000€. I verified my account and everything went fine, after that I withdrawed the money. I didnt break the bonus terms or anything. After couple of days I received next message:

Dear Eemil Aleksi,

We are writing to inform that you have violated the following rules and don't have an opportunity to continue playing in our casino.

Our security department have detected that you have a duplicate account. According to the rules of our casino, it is forbidden to create more than one account (https://webbyslot.com/en/static-texts/terms-and-conditions P. 13.1; 4.5).

Also, we have noticed that you are abusing our casino bonuses. As stated in P.9.3. ( https://webbyslot.com/en/static-texts/bonus_terms ), bonuses can be received only once per person, per household, per address, per mobile phone, per shared computer and per shared IP address ( P.9.3. https://webbyslot.com/en/static-texts/bonus_terms).

Therefore, your winnings received while playing with bonuses in unfair way we're forfeited according to p. 9.20 ( https://webbyslot.com/en/static-texts/bonus_terms ).
At the moment, you are able to withdraw your last deposit in the amount of 200 EUR. After the successful cash out, your account will be permanently closed for breaking the rules mentioned above.

Best regards,
WebbySlot casino support team

I do not have duplicate account. I heard about this casino first time the same time I registered to there. And I dont understand how can I abuse their casino bonuses, while I was playing their welcomebonuses. I have no clue why they say I have duplicate account etcetc.
staus Resolved
€1000
Webby Slot Casino - Not able to request payment withdrawal
Dear Askgamblers Team,
There is something really fishy about Webby slot and I am quite surprised that it is listed as 'certified' with a very good rank and reviews. Before I found out about the fishiness, I decided to open an account and take the bonus offer based on what I read about the casino here. So I deposited $50 and got the 100% bonus at 40 times bonus amount ($2000 wagering requirement). Bearing in mind all the terms including $1 max bet and a list of restricted games I managed after many hours to clear the wagering req. and ended up with $375.5 real money balance. I didn't touch the free spins then.
I requested a withdrawal to my e-wallet (same which I deposited from) of $375. It was submitted but after going back to the home page I noticed the amount listed near to my profile as $375.5, I once again attempted the same withdrawal and got the message that my balance was insufficient so I assumed all went well the first time. I did ensure that the bonus was completely cleared.
I decided to check out the free spins, got 20 and ended up with $1.24. Now when I checked the wagering on it I noticed that $2000 was added to the new amount of $49.6 (1.24*40) and it states total wagering: 2000/2049.6. What is the $2000 which was completely cleared before playing the free spins doing there and I noticed that my balance now stood at $376.74! I got on to live chat to enquire about my withdrawal and was informed that I needed to submit certain documents so I informed the agent that I didn't receive any email or notifications about this. Although I told her that I didn't have a problem with submitting my documents (passport info and e-wallet screenshot requested) she still kept going on and on about the terms. I told her I mentioned it because I didn't receive any email request for docs. then she wrote that they request it after players cancel their withdrawal; this makes no sense (I have pics of the chat). Within minutes I submitted my docs. then got an email that my withdrawal was rejected with no reasons provided. When queried on chat, the agent said it was automatic and I should check my profile. Here I saw that it was rejected because I had to verify my account although the documents were pending verification! I think my withdrawal request should have been pending. So I got on to chat again, no help whatsoever. When I enquired about my wagering being at 98% completed and the $2000 added to the wagering of my free spins the agent said I should cancel the bonus and insisted that my real money was $375.5 and bonus amount at $1.24 but I was weary about doing this due to the 'beating around the bush' from her and being unable to even get my withdrawal request submitted. About an hour later I got an email that my documents were accepted and my account verified. I once again attempted to make a withdrawal of $375 of my real money balance and got a ridiculous message about awaiting current withdrawal limits when I can clearly see min: 20$; max: 4000$ (shot attached, saw it a few times). Gosh, $375 is chicken feed, yet this casino is acting greedy, corrupt and trying not to pay up. To make a long story short about this sketchy outfit before I end up typing pages about my experience with Webby slot...I need my perfectly legitimate and hard won real money winnings to be processed. I submitted the necessary docs, followed all the rules now pay up Webby slot!
staus Resolved
$375
Webby Slot Casino - Unfairly removed €160 of winnings after cancelling fully lost bonus
Dear Askgambler team,

i made a deposit in webby slot of 50 euro on 13.04.2019.
And took 100 percent bonus of 50 euro...

and i played and loss the money... and 81 percent wagering i finished.

then i reach the level in webby slots casino they use phase (phase 1) i reach then they credited to me 180 free spins for betsoft slots.....

daily 30 spins they are credited...

today 17.04.2019 i got 30 free spins and i play betsoft slot Magic Shoppe slot and won 20 euros....
and for 20 euros the wagering is 1984 euros...

then i play pragmatic play extra juicy slot and my balance goes to 160 euros...

then i got two wagerings...

one is phase 1 free spins wagering.

and

one is for first deposit bonus that i loss all the money and the wagering was not completed but still it was available to wager. but i think my first deposit welcome bonus wagering is no use because there is not a 1 cent available.. thats why i cancel my first depisit bonus wagering because there was no bonus money....

when i cancel my welcome bonus wagering suddenly its dissappeared my balance of 160 its showing 1 euro only ...

then i chat with the agent they told me if cancel any bonus all the bonuses will be cancelled....

i checked their all terms and conditions there is not written anywhere like if cancel any bonus all the bonuses is cancelled...

i check their terms twice not a single place written that if cancel any bonus and all the bonus will be cancelled...

and if they cancel my bonus then why still wagering requirement available for free spins in my account and 1 euro also available..

if there is one bonus cancel why they left me 1 dollar then they should remove all money and my account balance should be zero...

i attach the file below..
i chat with their agents they dont know their own casino terms...

i want my bonus money back..

and i hope someone senior and professional person from webby slot casino solve this issue....

even their chats peoples dont know anything... i asking something they telling something.

plz askgambler team help me for this issue..

Thanks
staus Resolved
€160

Complaint Statistics

Resolved 9
Avg. Amount $ 1,845
Avg. Complaint Duration 4 days
Avg. Response Time 1 day

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Player rating
7.9/10 84 reviews

Top reviews from our players

Best casino in the world! Great casino with great staff! The fastest cash withdrawals in the world! Beautiful and super

Promotions on the site have big wagering, to be honest for first deposit bonus 100% is nice but seeing that you have to wager it 40x makes you think that you are never gonna do it, 30x would be fine.

Dear TYKA1408! Your review made us so happy♥ Thank you for sharing your positive experience with us, we really appreciate it! Glad to have you as our player! Regarding the wagering requirements, we would like to mention that it is our standard wager rate (x40 for welcome bonus). We suggest you trying our renewed loyalty program. Recently we simplified the policy for loyalty bonuses and the wager is x3 to fulfill the requirements (instead of x10). So now it's pretty much easier to complete the requirements! For more details, please visit https://webbyslot.com/en/loyalty-program or simply contact our friendly support team anytime. We will be more than happy to lead you throughout our sporty website☺ We wish you the best of luck and have a brilliant day! Warm regards, WebbySlot casino team

user avatar

Best​ casino​online. The fastest cash withdrawals in the world! Beautiful and would say even a very individual design!!! Respectful attitude of staff with customers of the institution!!! Unreal service and maintenance!!!

Dear BASS2525! We're so pleased to read your review and see you satisfied with everything♥ Thank you! We do everything for our players. Happy player - that's our aim! And we really hope to see you around. Please, do not hesitate to contact us anytime. We are working for you 24/7. We wish you the best of luck and have a lovely day! Warm regards, WebbySlot casino team

user avatar

One of the best casinos that I only know to all my friends, I advise him to quickly withdraw funds; excellent support; a huge selection of games; in my opinion one of the best casinos well done !!!

Dear SOLNICHKO28! Thanks for your nice words! We're really glad you that such players like you appreciate us so high! We promise to do our best to keep it up and even overcome your expectations! Please, do not hesitate to contact us anytime. We wish you the best of luck and have a brilliant day! Warm regards, WebbySlot casino team

user avatar

Webby Slot is an ok site for me to play since I play from phone. The live chat is also ok because they answer quickly and they are nice enough to explain. But…..

I find it BS on some of their bank transfer answers since that is my profession. I am a banker and I think they need to research more about how it. This is very important because they may give out the wrong information on other players that have no idea how to do bank transfers correctly. Forgive me but I have to give you a low score on this one.

Dear YIXING! Thank you for finding time for leaving a review, it's really important to us. We'd like to ensure you that we do not provide wrong information regarding withdrawals, as well as about anything else. By rule, all the players see available payment methods in the corresponding profile section. They can withdraw money using the same methods which were used for making deposits. Bank transfers are meant to be used only in exceptional cases. For more details, you may contact us directly anytime. Wishing you a wonderful day! Warm regards, WebbySlot casino team

user avatar

Found out about this casino over Askgamblers and claimed the AG Coin which gave me free money with just wagering being 3x, upon registering I didn't even have to contact live support and waste my time, the money was added instantly, about registration on the site I was really surprised how fast it was done and I could add my information later. I checked their slot section and honestly, Webby Slot Casino is one of the few casinos that respect that "Slot" in their name because they had more than 20 slot providers and I was really overwhelmed with excitement seeing it, even Live casino section had a lot of Providers and was really nice playing it without any lags or freezing had a really nice profit in first hour playing Live Casino and some of the game shows they have there.

While not being a big fan of Sports betting I didn't expect that I am gonna play there until I checked it out and saw that they are offering Esport betting which is rare and a big plus for them because I am a really big fan of games and it was really enjoyable experience overall betting there on my favorite Counter-Strike teams and watching the match while having a chance to win some money.Interesting to see that they have a Loyalty program that rewards players even new ones not just "High Rollers" with a bonus point you get one for every 100e of bets placed and the wagering playing with the bonus after you got it is only 3x which is alright and its really easy to see a progress of it.

A lot of depositing options, of course, SKRILL is my first go but seeing that they even offer cryptocurrency such as BTC/Ethereum is a really nice add-on and I will probably use it in the near future, the minimal deposit is 10$ for every option and the minimum withdrawal is 20$.

Promotions on the site have big wagering, to be honest for first deposit bonus 100% is nice but seeing that you have to wager it 40x makes you think that you are never gonna do it, 30x would be fine and max bet while wagering is 1eur which makes people annoyed because I am already completing 40x wagering no need to limit me that much.
When you are about to verify and see that blue "Upload" and just the look at it, in general, it's gonna make you think that it's extremely bad designed and outdated like they didn't care too much about it, plus for proof of payment is a selfie really necessary?

Dear COPYYY! Thank you for your detailed feedback and high appreciation! We are glad you had an enjoyable experience with us! Our aim is to see all our players satisfied and amazed with our loyalty program as well as the wide range of slots, live casino and sports betting. Regarding the wagering requirements, we would like to mention that it is our standard wager rate. But we will take your words into consideration when will work on bonuses changes again, thank you! The buttons design was simplified in order to smooth out and speed up the website, nevertheless, thanks for your opinion. Answering your question about selfie as proof of payment, we would like to note that it is necessary only when you wagered a no deposit bonus or by our request in some cases. But in most cases when you play with regular bonuses (including loyalty bonuses) or without any bonus - selfie is not needed. Please, do not hesitate to contact us anytime and may good luck never leave your side! Wishing you a fantastic day! Warm regards, WebbySlot casino team

user avatar

Best casino in the world! Great casino with great staff ! The fastest cash withdrawals in the world! Beautiful and would say even a very individual design!!! Respectful attitude of staff with customers of the institution!!! Unreal service and maintenance!!!

Dear GONIA195! We're really happy that you highly appreciate our support service. Very pleased to have you as our player! We always do our best to see all the players fully satisfied ♥! Please, do not hesitate to contact us anytime and may good luck never leave your side! Wishing you a brilliant day! Warm regards, WebbySlot casino team

user avatar

i’m not a fan of rugby but I appreciate their ongoing sports/rugby theme for the whole site. I just registered at this casino like three months ago. Their welcome bonus is good enough, I think. They give you free spins along with the deposit bonus.

Dear GOLDENBOYKLB! Thank you so much for your kind words! We did our best along with a team of designers to add our website a sporty atmosphere with a massive selection of all kinds of games. Very pleased to have you as our player and we hope to see you with us for a long time♥️! Please, do not hesitate to contact us anytime. We wish you the best of luck and have a brilliant day! Warm regards, WebbySlot casino team

user avatar

I’m really happy with the game selection and the ease of signing up. I have enjoyed playing at this Casino.
Webb’s Slots has a friendly feel to it and offers great bonuses and new player incentives

I am fairly new to the Casino and I have not had any negative interactions. Everything is easy with this Casino. I have not cashed out so I’m not sure how quick withdrawal times are.

Dear LESLEYINWONDERLAND! We're delighted that you liked playing at our casino and appreciate our support service, and most importantly, we really love hearing that you're enjoying the time you're spending with us exploring our huge selection of games. Very pleased to have you as our player! We always do our best to see all the players fully satisfied ♥! Please, do not hesitate to contact us anytime. We wish you the best of luck! Wishing you a brilliant day! Warm regards, WebbySlot casino team

user avatar

1: Online verification was quick and hassle free.
2: Numerous deposit/withdrawal methods - country specific though.
3: Numerous slot providers available - again country specific. Most of the providers I could play had the full catalogue of games on offer, and no lagging was encountered at all. A very seamless playing experience.
4: Customer support are awesome. Not sure if it is possible to contact them via telephone/online chat, but they respond to emails virtually instantly. And they actually do what they say they are going to do - chase issues and keep in touch with you with updates. Very impressive.
5: A large withdrawal by Debit Card was authorised and in my account within 24 hours. Again very impressive.
6: Overall a very positive gaming experience.

1: Daily/weekly/monthly limits are in place. Country specific but perhaps for High Rollers could be considered too low. Not a problem for me as I am a low roller and don't ever expect to exceed the limits.
2: The onus is on the player to read through the restricted provider list and only play the allowable providers, otherwise it could result in forfeiture of winnings. Unfortunately some of these restricted providers can be played, and some of the allowed providers can't, so perhaps the casino should review this process. I expect any provider I am not allowed to play to block me from loading games in the first place, as I think this is fairer than the method in place at the moment.
3: All deposits are subject to 3x wagering, otherwise the casino has the right to charge deposit/withdrawal processing fees. Just think 3x is a little excessive.
4: Once earned, the Loyalty bonus is automatically added to your balance, and bonus rules - 10x wagering - kick in, even if your balance is a cash balance, and your bet size is automatically reduced to the country specific limit. You can cancel the bonus, but I would prefer to save my loyalty points, and claim them when I choose, not have them automatically added to my balance.

Dear LADYHAWKE! Thank you for your detailed feedback and high appreciation! We promise to do our best to keep up the good work. Our support team is always at your service. We are happy if our players are satisfied with everything, so you are always in high priority for us and we try to assist you as quickly as possible. Let us mention that it is possible to contact us via online chat or e-mail 24/7! Regarding the limits set by providers for specific countries, we would like to clarify that it is mentioned in Terms and Conditions, as well as withdrawal limits and triple wagering of your deposit. During wagering a bonus you can play any games you like (except for those mentioned in p. 9.13 of our Bonus terms and conditions). If you play them, then it only affects the progress of bonus wagering: it won't change while you're staking in slots mentioned in p. 9.13. But we ensure you that it does not result in forfeiture of winnings! Moreover, recently we simplified the policy for loyalty bonuses and the wager is x3 to fulfill the requirements (instead of x10). So now it's pretty much easier to complete the requirements. Also, the bet limit depends on a bonus and currency you have chosen during the registration. Bonus points are those which you can find in the Store. You can save them for later or convert to the bonus you find there in the Store. For passing each phase (zone) of the Stadium you receive extra bonus points. For completing the whole stadium you receive a bonus (bonus money on your bonus balance) and extra bonus points. We really hope you enjoy playing games on our website. You're welcomed to contact us anytime, so we will provide you the best service and help you to find out whatever you would like to! Have a fantastic day ;) Warm regards, Webby Slot Casino Team

user avatar

i’m not a fan of rugby but I appreciate their ongoing sports/rugby theme for the whole site. I just registered at this casino like three months ago. Their welcome bonus is good enough, I think. They give you free spins along with the deposit bonus. Not bad.

Super slow website :( iI know the problem is not with my connection because other sites work just fine. Nothing special just average casino. Could be more fun if they have Play n Go.

Dear LIGHTOFAMBER! Thank you for your feedback. We are glad that you find our website theme interesting and enjoy bonuses as well. We are constantly working on our loyalty program improvements and website loading optimization. For sure we'll take your remarks into consideration, but please pay attention to the fact that multiple active tabs and apps may cause the slower loading speed of the website. And let us note that we do have PLAY'N GO provider games. You just need to open the main page and filter slots by providers. There are lots of amazing, thrilling games! We ensure you, that if you contact our support service, we will assist in the best way and lead you through everything you would like to know. Wishing you a wonderful day! Warm regards, WebbySlot casino team

user avatar

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