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Webby Slot Casino

Player Rating 84 reviews
7.9/10
84 reviews
Complaint Response 10 complaints
1 day avg. 10 complaints
What we like
  • Top-tier software providers
  • Mobile-friendly
  • Live chat present
  • SSL encrypted
  • Games proven fair
What we don’t like
  • USA restricted
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Webby Slot Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://webbyslot.com
Established
2018
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Russian, German, Finnish, Polish, Czech, Spanish, Norwegian, Portuguese, Bulgarian, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Romanian, Slovak, Slovenian, Thai, Turkish, Albanian, Greek, Chinese, Icelandic, Malaysian, Serbian, Vietnamese, French, Irish
Casino Type
Instant Play, Mobile, Sports, Live Casino, Crypto Casino

Webby Slot Casino is an online casino with a typically modern instant-play interface, mobile compatibility, and exciting bonus offers. The site features a wide selection of online slots and table games from NetEnt, Microgaming, Betsoft, as well as Endorphina, Evolution Gaming, Amatic Industries, Golden Race and many more software providers. Although the games are available in an instant-play format on desktop, most of them are available on mobile devices. Webby Slot Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Due to legal restrictions, Webby Slot Casino does not allow certain players to set up an account. The restriction includes but is not limited to the residents of the United States of America. However, all players are advised to read the casino’s “Terms and Conditions” section to see if they are eligible to create an account.

Mobile Gaming

The casino is designed to work on almost any mobile device, including iOS and Android smartphones and tablets. Players can access the Webby Slot mobile casino without having to download games, as the website is fully optimized for mobile play.

Security and Fairness

Webby Slot Casino takes reasonable steps to protect the personal information of their customers. As the casino uses the SSL encryption, players can rest assured their personal information is safe.

All of the games from the casino portfolio have been powered by the leading software suppliers, which means they have been audited several times for fairness.

StallCation

Complaints

Read the complaints other players have left for Webby Slot Casino. Learn more about complaints.

Show all complaints
Webby Slot Casino - Delayed withdrawal with no result

Hello.

I don't know if you can help me but my friend told me to file a complaint here cause we thing something's wrong here on Webby Slot.

Who am I - a guy who plays mostly table tennis and I've played there for a week - deposited twice 1. 800PLN 2.1200PLN, first on 06.05, second on 08.05. I've played there for that time and on 10.05 I've tried to withdraw 5741PLN which has been rejected - Triple deposit wagering is required (394 PLN bets left) - so I've played few more bets and on the same day 10.05 I have made second withdrawal request for 7461PLN and I wait from that day with constant talk on live chat and stupid answers about provider checking me so it's not their fault. I can't stand it any longer. I've even deposited third time low amount 500PLN on 12.05 to play bit more but I stopped on 1726PLN in balance on my account - didn't make second request cause I don't want any more ways for them to delay or decline me.

They are telling me that on their site withdrawals over 1k euro are up to 72h... Yeah, well...

I don't have much screen of live chat but I do got all thing about my account with transaction history and yesterday's email from them which goes -

Hello,

We are contacting you regarding your withdrawal request.

Let us inform you that your withdrawal request has not been cancelled, it is still being processed.

Your bets are verified by the provider, but do not worry, as this is a normal security procedure, but it takes some time.

Once the verification is over, your withdrawal will be processed

If you have any additional questions or need help, please contact us. We are always ready to help you!

Regards,

WebbySlot casino team


Screens for proofs attached below:

Transaction history and verification site

Bet History: as you can see, limits hit me like a truck.

Live Chat from 16th day (26.05)


Today is 26.05 and its 16th day of waiting... If it's true I can wait bit longer but It just seems shady as hell.

Please tell me what should I do? Should I wait more?

staus Resolved
zł7461
Webby Slot Casino - Withdrawal declined due to alleged violation of terms accusations
Hello, some time ago I registered to Webby Slot Casino. They had total of 6 welcomebonuses and I used them all. With the last bonus I won approximately 1000€. I verified my account and everything went fine, after that I withdrawed the money. I didnt break the bonus terms or anything. After couple of days I received next message:

Dear Eemil Aleksi,

We are writing to inform that you have violated the following rules and don't have an opportunity to continue playing in our casino.

Our security department have detected that you have a duplicate account. According to the rules of our casino, it is forbidden to create more than one account (https://webbyslot.com/en/static-texts/terms-and-conditions P. 13.1; 4.5).

Also, we have noticed that you are abusing our casino bonuses. As stated in P.9.3. ( https://webbyslot.com/en/static-texts/bonus_terms ), bonuses can be received only once per person, per household, per address, per mobile phone, per shared computer and per shared IP address ( P.9.3. https://webbyslot.com/en/static-texts/bonus_terms).

Therefore, your winnings received while playing with bonuses in unfair way we're forfeited according to p. 9.20 ( https://webbyslot.com/en/static-texts/bonus_terms ).
At the moment, you are able to withdraw your last deposit in the amount of 200 EUR. After the successful cash out, your account will be permanently closed for breaking the rules mentioned above.

Best regards,
WebbySlot casino support team

I do not have duplicate account. I heard about this casino first time the same time I registered to there. And I dont understand how can I abuse their casino bonuses, while I was playing their welcomebonuses. I have no clue why they say I have duplicate account etcetc.
staus Resolved
€1000
Webby Slot Casino - Not able to request payment withdrawal
Dear Askgamblers Team,
There is something really fishy about Webby slot and I am quite surprised that it is listed as 'certified' with a very good rank and reviews. Before I found out about the fishiness, I decided to open an account and take the bonus offer based on what I read about the casino here. So I deposited $50 and got the 100% bonus at 40 times bonus amount ($2000 wagering requirement). Bearing in mind all the terms including $1 max bet and a list of restricted games I managed after many hours to clear the wagering req. and ended up with $375.5 real money balance. I didn't touch the free spins then.
I requested a withdrawal to my e-wallet (same which I deposited from) of $375. It was submitted but after going back to the home page I noticed the amount listed near to my profile as $375.5, I once again attempted the same withdrawal and got the message that my balance was insufficient so I assumed all went well the first time. I did ensure that the bonus was completely cleared.
I decided to check out the free spins, got 20 and ended up with $1.24. Now when I checked the wagering on it I noticed that $2000 was added to the new amount of $49.6 (1.24*40) and it states total wagering: 2000/2049.6. What is the $2000 which was completely cleared before playing the free spins doing there and I noticed that my balance now stood at $376.74! I got on to live chat to enquire about my withdrawal and was informed that I needed to submit certain documents so I informed the agent that I didn't receive any email or notifications about this. Although I told her that I didn't have a problem with submitting my documents (passport info and e-wallet screenshot requested) she still kept going on and on about the terms. I told her I mentioned it because I didn't receive any email request for docs. then she wrote that they request it after players cancel their withdrawal; this makes no sense (I have pics of the chat). Within minutes I submitted my docs. then got an email that my withdrawal was rejected with no reasons provided. When queried on chat, the agent said it was automatic and I should check my profile. Here I saw that it was rejected because I had to verify my account although the documents were pending verification! I think my withdrawal request should have been pending. So I got on to chat again, no help whatsoever. When I enquired about my wagering being at 98% completed and the $2000 added to the wagering of my free spins the agent said I should cancel the bonus and insisted that my real money was $375.5 and bonus amount at $1.24 but I was weary about doing this due to the 'beating around the bush' from her and being unable to even get my withdrawal request submitted. About an hour later I got an email that my documents were accepted and my account verified. I once again attempted to make a withdrawal of $375 of my real money balance and got a ridiculous message about awaiting current withdrawal limits when I can clearly see min: 20$; max: 4000$ (shot attached, saw it a few times). Gosh, $375 is chicken feed, yet this casino is acting greedy, corrupt and trying not to pay up. To make a long story short about this sketchy outfit before I end up typing pages about my experience with Webby slot...I need my perfectly legitimate and hard won real money winnings to be processed. I submitted the necessary docs, followed all the rules now pay up Webby slot!
staus Resolved
$375
Webby Slot Casino - Unfairly removed €160 of winnings after cancelling fully lost bonus
Dear Askgambler team,

i made a deposit in webby slot of 50 euro on 13.04.2019.
And took 100 percent bonus of 50 euro...

and i played and loss the money... and 81 percent wagering i finished.

then i reach the level in webby slots casino they use phase (phase 1) i reach then they credited to me 180 free spins for betsoft slots.....

daily 30 spins they are credited...

today 17.04.2019 i got 30 free spins and i play betsoft slot Magic Shoppe slot and won 20 euros....
and for 20 euros the wagering is 1984 euros...

then i play pragmatic play extra juicy slot and my balance goes to 160 euros...

then i got two wagerings...

one is phase 1 free spins wagering.

and

one is for first deposit bonus that i loss all the money and the wagering was not completed but still it was available to wager. but i think my first deposit welcome bonus wagering is no use because there is not a 1 cent available.. thats why i cancel my first depisit bonus wagering because there was no bonus money....

when i cancel my welcome bonus wagering suddenly its dissappeared my balance of 160 its showing 1 euro only ...

then i chat with the agent they told me if cancel any bonus all the bonuses will be cancelled....

i checked their all terms and conditions there is not written anywhere like if cancel any bonus all the bonuses is cancelled...

i check their terms twice not a single place written that if cancel any bonus and all the bonus will be cancelled...

and if they cancel my bonus then why still wagering requirement available for free spins in my account and 1 euro also available..

if there is one bonus cancel why they left me 1 dollar then they should remove all money and my account balance should be zero...

i attach the file below..
i chat with their agents they dont know their own casino terms...

i want my bonus money back..

and i hope someone senior and professional person from webby slot casino solve this issue....

even their chats peoples dont know anything... i asking something they telling something.

plz askgambler team help me for this issue..

Thanks
staus Resolved
€160

Complaint Statistics

Resolved 9
Avg. Amount $ 1,845
Avg. Complaint Duration 4 days
Avg. Response Time 1 day

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Player rating
7.9/10 84 reviews

Top reviews from our players

I have to commend this casino very much. I haven't met such quick responses and customer care. Comfort super. Now I hope and believe that the winnings at this casino will be the same. Best of the best 10/10

Dear JANULAB, Thank you for your kind words! We are extremely glad that you like our service. The support team is doing its best to provide you with quick responses and qualified assistance 24/7 ♥. Wishing you the best of luck and have a great day! Warm regards, WebbySlot casino team

user avatar
Inactive user
5/10

The online casino’s got a lot of slots to choose from and in that aspect I think I'm good with the variety of games here. There are lots of games from the most trusted providers so that puts me at ease a bit upon knowing my hard earned cash is in the right place. Although I am not really a fan of scrolling indefinitely on one page. Wish there were categories to better navigate my way with all the games? Also the pictures load slow… :/

The page takes such a long time before it loads, and take note it isn’t my internet that’s the problem. Additionally, the homepage also takes moments before I am even able to view the slot games available on the site. I find this kinda annoying esp when I want to switch from one game to another.. I tried running the app but the same issue still persists, the app would just freeze every now and then whenever the slot hits the paylines. It is a recurring issue that doesn’t get solved by basic troubleshooting like hard refreshing so I honestly don’t know if webby slot’s website is ever gonna run smoothly as it should from here on :/ My main concern about this online casino is the unnecessary page buffers. It really gets in the way of my gameplay so please I hope they resolve this issue asap.

Dear A-L-L-E-N, Thanks for your feedback! It's great that you had a positive experience enjoying a great variety of slots in our casino. We are doing our best to provide you with a lot of games from different providers. Regarding the categories, let us mention, that we have such sections as New Games and Popular. You can also sort the slots out for Providers or use the Game Search to find your favorite games. We assure you, that the site is optimized and the pages load quickly without freezing. But it may depend on the device and browser that you are using, as gaming websites are usually full of many pictures of high resolution that demand operational memory and speed. For instance, it is recommended that you use Google Chrome. Please, make sure that you often clear the cache of your current browser and update it to the last version. We are always happy to see you on our website and wish you lots of luck :) Warm regards, WebbySlot casino team

user avatar

I'm there only for few days but it seems like one of the best choices to play at! :)
- Verification and withdraw took less than 2 hours! After you register there, you can see which documents are required to get verified and you can verify yourself even before you start to make deposits. After bad experiences with some other casinos (who likes to delay the process with hoping that player will loss his winnings) its very nice experience!
- They have plenty of providers to play. I'm very happy to see there some special providers, that you can't anywhere else (like Apollo games)
- Live support is available all the time, they kindly answered me on all my questions
- Site is very easy to navigate and working well without froozing

Max. bet limit, while you play with bonus balance, is kinda low. Since I'm not "bonus hunter" and I prefer to play with raw cash anyway its not too negative point for me. Would be nice to increase max. bet limit to 5 eur/spin thought :)

Dear XXXHUJER! Thank you for your detailed feedback and high appreciation! So glad that you had an enjoyable experience with us! Our aim is to see you satisfied and amazed with our loyalty program as well as the wide range of slots, live casino, and sports betting. We promise to do our best to keep it up and even overcome your expectations! We're constantly working on improvements and adding new features and games to our website, so you will never get bored! Regarding the max. bet you mentioned, we would like to note that you're limited with 1 euro bet only while wagering the welcome bonus and some specific offers. All other bonuses we have (loyalty offers and deposit offers) are limited with 5 euro max. bet. We hope that information is useful. Please, do not hesitate to contact us anytime, we are here to assist you 24/7 ♥. Wish you the best of luck and have a brilliant day! Warm regards, WebbySlot casino team

user avatar

They do have a lot of games and different payment methods. The total self exclusion from this brilliant online casino took only a couple of minutes. It only took 25 minutes to deposit, play a few hundred spins and to self exclude which is a new personal record for me. It only took 115 spins at 0.30 to play down a 30 euro balance so I can truly say that the slots are running very smoothly. This casino is the perfect choice for people, that do not want to waste time and finish everything real quick =)

Absolutly nothing. This casino is very very special =) I did receive an RTP of 20% playing 3 different slots which is not too bad. The website crashed after deposit.

Dear SCHMIWERN! Thanks for your feedback! That's true that the gameplay is very smooth on our website and we do our best for that. We know that it is not pleasant to lose money, but take it easier as you spent only 30 euros. You should always be aware, that gambling is fun and should not be considered as an alternative source of income. You have to be prepared to take risks playing in the casino. Some people say you can create your own luck. The people that seem lucky are more often opportunistic rather than consistent. And with opportunism, you automatically allow some level of risk. Winning is often reserved for the bold and the brave. You will automatically enhance your chances when you understand the game well. What one person may consider coincidence, is for another the logical consequence of good preparations. It is important to be realistic at all times though. High expectations might result in disappointment. Luck will not smile on unless you get ready for it and put time into it. The best thing you can do is to make sure you understand the rules and odds of each game you play. Some people have more luck than others due to a combination of factors. Such as perception, attitude, preparation, emotion, and coincidence. Always try to steer luck your way with a good strategy that increases your winning odds. So good luck! Don't hesitate to reach out if you have any more questions. Wishing you a wonderful day! Warm regards, WebbySlot casino team

user avatar

Great casino to play at, great and fast customer service response times. Overall a good casino to play at. Fast withdrawal times also. Definitely recommend playing here

No free bonuss offered or no deposit offers. Takes a while to be able to move levels and a little bit slow at times to reply to questions. Could improve with customer service

Dear CARAJO1223! Thanks for the feedback on your experience with our customer support team. We sincerely appreciate your insight because it helps us build a better customer experience. We are glad you had an enjoyable experience with us and withdrawal timeframes are fast. That's the truth, we don't offer a free bonus for registration, but there's no reason to get upset. We have thrilling loyalty bonuses with wager x3 to fulfill the requirements. These bonuses are absolutely free. For more details, please visit https://webbyslot.com/en/loyalty-program or simply contact our friendly support team anytime. We will be more than happy to lead you throughout our sporty website☺ Our support team is always ready to assist you in the best way. Since it's a human support service, sometimes if the question needs to be explained and checked with detailed information, it may take a little longer time. So please be sure we will sort everything out! Thanks again for your feedback, it means a lot to us! Congratulations on your winnings! Don't hesitate to reach out if you have any more questions. Wishing you a wonderful day! Warm regards, WebbySlot casino team

user avatar

I am using this casino because my friend told me about it. They have good games to play especially popular slot games like book of dead. I'll comeback next time may be.

i really really hate that the casino doesn't open quickly because this rugby football is rolling on the screen and loading. I think this casino should not make people wait like that. The page don't look good to me. Some pages is slow on loading such as the sports betting page. Also the withdrawals is not fast, not very fast.

Dear MR.IGOR! Thank you for the feedback on your experience with our casino. We sincerely appreciate your point of view as it helps us build better customer experience. We're glad that you along with your friend enjoying our huge variety of games on our website. Always glad to see you here! We are constantly working on our website loading optimization and we ensure you that there is no problem with that now. Nevertheless, we'll take your remarks into consideration, but please pay attention to the fact that multiple active tabs and apps may cause slower loading speed. Answering your remark regarding the Sports section, we would like to note that we have had technical improvements during one day, and now it works smoothly. Don't hesitate to reach out if you have any more questions. Wishing you an amazing day! Warm regards, WebbySlot casino team

user avatar

I joined this casino after reading good feedback here they verified my documents very quickly and seemed to have a good selection of games and bonuses UNTIL

My first deposit bonus was received no issues. Before making any more deposits I contacted customer support and asked for a daily deposit limit of $50 on my account. They advised they could only place a weekly limit to which I said fine and set one for 12 weeks. My 2nd, 3rd, 4th and 5th deposit bonuses were denied to me. I contacted support and they said I wasnt entitled to any match bonuses (which is strange as they had them on their website clearly advertised) Then I went to deposit more and it said I had reached my deposit limit which I thought I had set at $350 per week. I contacted support and they said my limit I had requested was $200 per week but they would raise it to $350. And they did. After again discussing the bonus issues with them they said to check my emails. I went through my email and yes I had in face said $200 per week although I hadn't realized and it also stated there that for any deposit limits to be changed as it does on their website it takes 48 hours. Well it took them 48 seconds. What kind of responsible gaming is that what is the point of having limits imagine if I was a compulsive and could just keep depositing and changing them wherever I felt! This is not right. But to them it is they completely ignore the fact. And $250 and no deposit match bonuses as advertised later I am offered 20 free spins. What a joke!

Dear ZAZEDAC! Thanks for the feedback on your experience with our customer support team. We sincerely appreciate your insight because it helps us build better customer experience. We believe that there was a misunderstanding regarding the bonuses. As you can see, there are bonuses available for 1st, 2nd, 3rd, 4th, 5th and 6th deposit. We have added them on our website recently, the day you contacted us (September 16th). The thing is that at the moment you wrote us via chat, you've already made 8 deposits which means that technically we could not activate the bonus for your previously made deposits. That's why we offered you an exclusive bonus as a reward. Pity that you took it as a joke... Regarding the limitations, we would like to mention once again that we acted according our casino policy (not others). Deposit limit allows a player to set the maximum loss limit for a selected period. There is always a possibility to change the loss limit, but it takes effect accordingly: Changing the limit to more restrictive takes effect immediately. Changing the limit to less restrictive takes effect 48 hours after the change. We will be taking note of your feedback to ensure that this incident never happens again. Again, we apologize for any misunderstandings, and we appreciate you taking the time to send us a response. Don't hesitate to reach out if you have any more questions. Wishing you a wonderful day! Warm regards, WebbySlot casino team

user avatar

Normally I give a casino a week before I write a review but I haven't been able to fault casino in the first 4 days of playing here. Fresh new casino, with a great outlay, range of games, and support. Super Fast verification process, infact verifying my documents literally seconds after upload, quick withdrawal processes. Fast processing on withdrawal, very reasonable play time here. Great outlay and easy to navigate. Seems like a clean honest casino. Highly recommend for Aussies.

Nothing at this point

Dear Steve! We're so happy that you are satisfied with our support service and enjoy playing in WebbySlot casino. Very pleased to have you as our player! We always do our best to impress our players with fast and smooth overall processes. You can always count on our friendly support team! Wishing you the best of luck and a wonderful day! Warm regards, WebbySlot casino team

user avatar

Excellent casino. Cant fault it in anyways. Won and lost money but I will keep playing at this casino over and over again. Withdrawal time is really good. If you withdraw at night you will have the money in your e wallet account in the morning.
Excellent games too. It has taught me how to gamble. Put less money in and play more.
I have enjoyed playing with this casino and especially the withdrawal time is extremely good.
Excellent customer support and extremely friendly and extremely quick.
I hope I win more money with them. The loyalty program is also really good. The sports look of it is really good.

Nothing to dislike about this casino. They could have more bonuses available.
Microgaming is slightly slow from where I play but that is ok.
The other games are all ok. I will keep praising this casino and I have played on a lot of casinos and this is far best casino I have played on.
I just hope I win a lot more money of them. They should have more bonuses available. The loyalty program could be a wee bit more transparent but that's not such a big deal.
Overall I have to say that this is the best casino you can come to!

Dear PRASHANTNAGPAL! Thanks for your kind words! Very pleased to have you as our player! We always do our best to see all the players fully satisfied ♥! Please, do not hesitate to contact us anytime. Congratulations with your big winnings, may good luck never leave your side! Have a brilliant day! Warm regards, WebbySlot casino team

user avatar

Awesome casino with very helpful staff with great games and pretty fair win rate and with fast cash withdrawals I recommend it to all my friends and family with out a doubt.

Dear DAMOF666! Thank you so much for your nice words and appreciation! We're really glad to have you as our players! We promise to do our best to keep it up and even overcome your expectations! Please, do not hesitate to contact us anytime. We wish you the best of luck and have a brilliant day! Warm regards, WebbySlot casino team

user avatar

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