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Webby Slot Casino

Player Rating 84 reviews
7.9/10
84 reviews
Complaint Response 10 complaints
1 day avg. 10 complaints
What we like
  • Top-tier software providers
  • Mobile-friendly
  • Live chat present
  • SSL encrypted
  • Games proven fair
What we don’t like
  • USA restricted
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Webby Slot Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://webbyslot.com
Established
2018
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Russian, German, Finnish, Polish, Czech, Spanish, Norwegian, Portuguese, Bulgarian, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Romanian, Slovak, Slovenian, Thai, Turkish, Albanian, Greek, Chinese, Icelandic, Malaysian, Serbian, Vietnamese, French, Irish
Casino Type
Instant Play, Mobile, Sports, Live Casino, Crypto Casino

Webby Slot Casino is an online casino with a typically modern instant-play interface, mobile compatibility, and exciting bonus offers. The site features a wide selection of online slots and table games from NetEnt, Microgaming, Betsoft, as well as Endorphina, Evolution Gaming, Amatic Industries, Golden Race and many more software providers. Although the games are available in an instant-play format on desktop, most of them are available on mobile devices. Webby Slot Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Due to legal restrictions, Webby Slot Casino does not allow certain players to set up an account. The restriction includes but is not limited to the residents of the United States of America. However, all players are advised to read the casino’s “Terms and Conditions” section to see if they are eligible to create an account.

Mobile Gaming

The casino is designed to work on almost any mobile device, including iOS and Android smartphones and tablets. Players can access the Webby Slot mobile casino without having to download games, as the website is fully optimized for mobile play.

Security and Fairness

Webby Slot Casino takes reasonable steps to protect the personal information of their customers. As the casino uses the SSL encryption, players can rest assured their personal information is safe.

All of the games from the casino portfolio have been powered by the leading software suppliers, which means they have been audited several times for fairness.

StallCation

Complaints

Read the complaints other players have left for Webby Slot Casino. Learn more about complaints.

Show all complaints
Webby Slot Casino - Delayed withdrawal with no result

Hello.

I don't know if you can help me but my friend told me to file a complaint here cause we thing something's wrong here on Webby Slot.

Who am I - a guy who plays mostly table tennis and I've played there for a week - deposited twice 1. 800PLN 2.1200PLN, first on 06.05, second on 08.05. I've played there for that time and on 10.05 I've tried to withdraw 5741PLN which has been rejected - Triple deposit wagering is required (394 PLN bets left) - so I've played few more bets and on the same day 10.05 I have made second withdrawal request for 7461PLN and I wait from that day with constant talk on live chat and stupid answers about provider checking me so it's not their fault. I can't stand it any longer. I've even deposited third time low amount 500PLN on 12.05 to play bit more but I stopped on 1726PLN in balance on my account - didn't make second request cause I don't want any more ways for them to delay or decline me.

They are telling me that on their site withdrawals over 1k euro are up to 72h... Yeah, well...

I don't have much screen of live chat but I do got all thing about my account with transaction history and yesterday's email from them which goes -

Hello,

We are contacting you regarding your withdrawal request.

Let us inform you that your withdrawal request has not been cancelled, it is still being processed.

Your bets are verified by the provider, but do not worry, as this is a normal security procedure, but it takes some time.

Once the verification is over, your withdrawal will be processed

If you have any additional questions or need help, please contact us. We are always ready to help you!

Regards,

WebbySlot casino team


Screens for proofs attached below:

Transaction history and verification site

Bet History: as you can see, limits hit me like a truck.

Live Chat from 16th day (26.05)


Today is 26.05 and its 16th day of waiting... If it's true I can wait bit longer but It just seems shady as hell.

Please tell me what should I do? Should I wait more?

staus Resolved
zł7461
Webby Slot Casino - Withdrawal declined due to alleged violation of terms accusations
Hello, some time ago I registered to Webby Slot Casino. They had total of 6 welcomebonuses and I used them all. With the last bonus I won approximately 1000€. I verified my account and everything went fine, after that I withdrawed the money. I didnt break the bonus terms or anything. After couple of days I received next message:

Dear Eemil Aleksi,

We are writing to inform that you have violated the following rules and don't have an opportunity to continue playing in our casino.

Our security department have detected that you have a duplicate account. According to the rules of our casino, it is forbidden to create more than one account (https://webbyslot.com/en/static-texts/terms-and-conditions P. 13.1; 4.5).

Also, we have noticed that you are abusing our casino bonuses. As stated in P.9.3. ( https://webbyslot.com/en/static-texts/bonus_terms ), bonuses can be received only once per person, per household, per address, per mobile phone, per shared computer and per shared IP address ( P.9.3. https://webbyslot.com/en/static-texts/bonus_terms).

Therefore, your winnings received while playing with bonuses in unfair way we're forfeited according to p. 9.20 ( https://webbyslot.com/en/static-texts/bonus_terms ).
At the moment, you are able to withdraw your last deposit in the amount of 200 EUR. After the successful cash out, your account will be permanently closed for breaking the rules mentioned above.

Best regards,
WebbySlot casino support team

I do not have duplicate account. I heard about this casino first time the same time I registered to there. And I dont understand how can I abuse their casino bonuses, while I was playing their welcomebonuses. I have no clue why they say I have duplicate account etcetc.
staus Resolved
€1000
Webby Slot Casino - Not able to request payment withdrawal
Dear Askgamblers Team,
There is something really fishy about Webby slot and I am quite surprised that it is listed as 'certified' with a very good rank and reviews. Before I found out about the fishiness, I decided to open an account and take the bonus offer based on what I read about the casino here. So I deposited $50 and got the 100% bonus at 40 times bonus amount ($2000 wagering requirement). Bearing in mind all the terms including $1 max bet and a list of restricted games I managed after many hours to clear the wagering req. and ended up with $375.5 real money balance. I didn't touch the free spins then.
I requested a withdrawal to my e-wallet (same which I deposited from) of $375. It was submitted but after going back to the home page I noticed the amount listed near to my profile as $375.5, I once again attempted the same withdrawal and got the message that my balance was insufficient so I assumed all went well the first time. I did ensure that the bonus was completely cleared.
I decided to check out the free spins, got 20 and ended up with $1.24. Now when I checked the wagering on it I noticed that $2000 was added to the new amount of $49.6 (1.24*40) and it states total wagering: 2000/2049.6. What is the $2000 which was completely cleared before playing the free spins doing there and I noticed that my balance now stood at $376.74! I got on to live chat to enquire about my withdrawal and was informed that I needed to submit certain documents so I informed the agent that I didn't receive any email or notifications about this. Although I told her that I didn't have a problem with submitting my documents (passport info and e-wallet screenshot requested) she still kept going on and on about the terms. I told her I mentioned it because I didn't receive any email request for docs. then she wrote that they request it after players cancel their withdrawal; this makes no sense (I have pics of the chat). Within minutes I submitted my docs. then got an email that my withdrawal was rejected with no reasons provided. When queried on chat, the agent said it was automatic and I should check my profile. Here I saw that it was rejected because I had to verify my account although the documents were pending verification! I think my withdrawal request should have been pending. So I got on to chat again, no help whatsoever. When I enquired about my wagering being at 98% completed and the $2000 added to the wagering of my free spins the agent said I should cancel the bonus and insisted that my real money was $375.5 and bonus amount at $1.24 but I was weary about doing this due to the 'beating around the bush' from her and being unable to even get my withdrawal request submitted. About an hour later I got an email that my documents were accepted and my account verified. I once again attempted to make a withdrawal of $375 of my real money balance and got a ridiculous message about awaiting current withdrawal limits when I can clearly see min: 20$; max: 4000$ (shot attached, saw it a few times). Gosh, $375 is chicken feed, yet this casino is acting greedy, corrupt and trying not to pay up. To make a long story short about this sketchy outfit before I end up typing pages about my experience with Webby slot...I need my perfectly legitimate and hard won real money winnings to be processed. I submitted the necessary docs, followed all the rules now pay up Webby slot!
staus Resolved
$375
Webby Slot Casino - Unfairly removed €160 of winnings after cancelling fully lost bonus
Dear Askgambler team,

i made a deposit in webby slot of 50 euro on 13.04.2019.
And took 100 percent bonus of 50 euro...

and i played and loss the money... and 81 percent wagering i finished.

then i reach the level in webby slots casino they use phase (phase 1) i reach then they credited to me 180 free spins for betsoft slots.....

daily 30 spins they are credited...

today 17.04.2019 i got 30 free spins and i play betsoft slot Magic Shoppe slot and won 20 euros....
and for 20 euros the wagering is 1984 euros...

then i play pragmatic play extra juicy slot and my balance goes to 160 euros...

then i got two wagerings...

one is phase 1 free spins wagering.

and

one is for first deposit bonus that i loss all the money and the wagering was not completed but still it was available to wager. but i think my first deposit welcome bonus wagering is no use because there is not a 1 cent available.. thats why i cancel my first depisit bonus wagering because there was no bonus money....

when i cancel my welcome bonus wagering suddenly its dissappeared my balance of 160 its showing 1 euro only ...

then i chat with the agent they told me if cancel any bonus all the bonuses will be cancelled....

i checked their all terms and conditions there is not written anywhere like if cancel any bonus all the bonuses is cancelled...

i check their terms twice not a single place written that if cancel any bonus and all the bonus will be cancelled...

and if they cancel my bonus then why still wagering requirement available for free spins in my account and 1 euro also available..

if there is one bonus cancel why they left me 1 dollar then they should remove all money and my account balance should be zero...

i attach the file below..
i chat with their agents they dont know their own casino terms...

i want my bonus money back..

and i hope someone senior and professional person from webby slot casino solve this issue....

even their chats peoples dont know anything... i asking something they telling something.

plz askgambler team help me for this issue..

Thanks
staus Resolved
€160

Complaint Statistics

Resolved 9
Avg. Amount $ 1,845
Avg. Complaint Duration 4 days
Avg. Response Time 1 day

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Player rating
7.9/10 84 reviews

Top reviews from our players

Inactive user
2/10

The games available I find interesting enough, they should work without fail.

In my experience, the customer service reacts to e-mails in a prompt fashion, which is to be appreciated. After all, one does not always even receive a reply. This is commendable.

This Casino not recommended, sadly.
The AG Coin terms are exceptionally unfavourable, as is the case with withdrawals, almost surreal, if entertaining. Too little to gain, much too much trouble. To withdraw the Casino requires (NOT kidding!):

"Your selfie with a passport (ID) and paper (in one hand), which says "Hi, WebbySlot" and current date."

This data I received via e-mails:

"I am writing regarding your question about the AG coin bonus.
I would like to inform you that in order to withdraw the money won from this bonus, you need to make at least the minimum deposit in order to display the payment system in the history of financial transactions and verify your account.

In order to do that you need to upload the following information in the Verification section

1. A photo of your valid passport or both sides of your government-issued identification card.
2. Photo of your payment card/screenshot of your e-wallet that you've made the deposit with.
3. Your selfie with a passport (ID) and paper (in one hand), which says "Hi, WebbySlot" and current date.

Concerning your question in regard to the maximum winning amount, please, pay attention to the fact that the maximum withdrawal amount under this offer is 100 euros or equivalent in other currencies.

According to the bonus, you will receive EUR 10 to your bonus balance with the wager x3.

Withdrawal of funds will be available after triple wagering of the total deposit, i.e. the sum of bets should three times exceed the total deposited money.

I would like to clarify that if you activate the AG coin bonus and win some amount of money under it, your first withdrawal will be EUR 100 even if you continue playing using the deposited money."

Dear 123_NNN! Thank you for your feedback. We appreciate that you find our website interesting, all incoming messages from players are promptly responded and nothing is left without our attention. We would like to make things clear regarding your remarks towards AG Coin and verification. Let us remind you how AG Coin works: Once you have the coin in your account, you can play any games you like (except for those mentioned in p. 9.13 of our Bonus terms and conditions). As soon as you’ve met the 3x wagering requirement, anything you have left in your account is yours to keep. However, you should also consider a full set of rules before you play. The maximum amount you can win from this bonus is 100 euros. But after completing wagering requirements you are not limited in play or winnings! Everything is in your hands! The verification of your gaming account is required in order to provide you with the best possible service and comply with financial service regulations. This keeps our platform secure and prevents suspicious activity. Every player goes through verification before the first withdrawal, which is standard in every respectful casino. We care about our players. Please, contact us if you have any unanswered questions. Wishing you a wonderful day! Warm regards, WebbySlot casino team

user avatar

Really great support. They verified my account within hours and the first withdrawl was processed within a few hours. Really great. I didn't use any bonus and there was a mistake with an automatic credited 5€ loyalty bonus - the support was very helpfull to solve this situation and restore my original funds. All in all: Great casino, great games and I had a good run with "Immortal Romance" and "Moon Princess".

Nothing. All in all really great. I have absolutely nothing negative to say about this casino and I don't know how this casino could possibly improve its support: It's great!

Dear GOTTESMISSIONAR! We're really happy that you enjoy playing at our casino and appreciate our support service that much. Very pleased to have you as our player! We always do our best to see all the players fully satisfied ♥! Please, do not hesitate to contact us anytime. Congratulations with your big winnings, may good luck never leave your side! Wishing you a brilliant day! Warm regards, WebbySlot casino team

user avatar

Nice smooth site with excellent service and easy navigation along with decent UI. Promotions are on point and payment is ok. This make weeby casino good reputation.

Usual BS with registration Bonus and wagering requirements that render the bonus unplayable/ unwinnable. How terrible is this I was wonder that they are doing stuff like this.

Dear BLANCHED, Thank you for your high appreciation! We care about our players, that's why we do our best to overcome your expectations. We ensure you that our welcome bonuses have regular wagering requirements and are truly possible to complete! That all depends on your luck and time you prefer to spend on winning the bonus back. You're welcomed to contact us anytime, so we will provide you the best service and help you to find out whatever you would like to! Have a fantastic day ;) Warm regards, Webby Slot Casino Team

user avatar

Best casino i have ever played, great game choice. Brilliant customer service, Can not fault webby in any way. Quick pay outs and great fun. Won big on one of my first deposits and had my account verified straight away, Fantastic customer services from Mark and team.

Dear ALISHA08! We're really happy that you enjoy playing at our casino that much (^_^). Very pleased to have you as our player! We always do our best to see all the players fully satisfied ♥! Do not hesitate to contact us anytime and we will provide you an excellent service. Congratulations with your big winnings, may good luck never leave your side! Have a fantastic day ;) Warm regards, Webby Slot Casino Team

user avatar

Nice games. Very fast verification. I'm a new customer, won a little, got verified and got a mail telling me my funds was on the way to my bank account. From send In documents till mail about withdrawal accepted, only 2 hours.
Very helpful chat.

I'm Living In a restricted area, so don;t have all providers I could wish.
A little bit hard to navigate on the side, but its a new site to me, so maybe I just have a to learn.

Dear MA1969! Thank you for your high appreciation! We promise to keep up the good work and even overcome your expectations. Congratulations with your winnings, and let's say: Everything big starts with something little. Wishing you the best of luck! You're right about slight restrictions from game providers, but we ensure you that we have lots of games and adding new & new slots for all our players! You're welcomed to contact us anytime, so we will provide you the best service and help you to find out whatever you would like to! Have a fantastic day ;) Warm regards, Webby Slot Casino Team

user avatar

- Solid range of game providers, games work nicely
- Authentication and payout are really fast
- Support is nice and fast and available almost all the time
- Nice and frequent bonuses

- Missing several larger providers (Play'n'go, Yggdrasil, Quickspin)
- Bonus wagering must be played in specific providers, or you forfeit all bonus winnings.
- Due to technical error my playing wasn't being included in bonus wagering. I wagered for about a half of the needed amount. Their reply was that it was my fault as I didn't let them know immediately and stopped playing. So I had to wager the whole amount again. Luckily I managed to scrape up a decent withdrawal.

Dear BRAT77, Thank you for your kind words and high appreciation! We promise to do our best to keep up the good work. Our support team is always at your service. Certainly, we will take into consideration your words regarding adding more game providers to our casino. We would like to note, that before activation the bonus, you may find detailed terms for wagering here in p.9 Bonuses (https://webbyslot.com/en/static-texts/terms-and-conditions). 100% of the bet is taken into account when playing slots, except for those referred to in paragraphs 9.14 - 9.18 of our T&C. You are not forfeiting your bonus winnings if you play previously mentioned slots, but wagering progress will not change. Regarding the issue with wagering progress, let us remind you that everything was solved right away after you contacted us, nevertheless, technically it was not possible to count into your account previously placed bets. Moreover, there are many games to wager your bonus in. Congratulations once again with your big winnings! Please, don't hesitate to contact our support team whenever you have questions or facing any issues. We'll be happy to help you out! Have a fantastic day and best of luck ;) Warm regards, Webby Slot Casino Team

user avatar

Nice looking and a good selection of games and banking options here. These are some option that make this casino more effective that i can say overall good.

I get my bonus but the playthrough is a shocker and no where in the terms and conditions does it say that most of the games are ineligible to play with bonus. This renders the bonus offer useless. Happening too often these days and gtreat sites are not doing this.

Dear JROOKS! Thank you for your kind words and high appreciation! We promise to do our best to keep up the good work and even overcome your expectations. We are truly happy that you enjoy playing at our online casino that much! Regarding your remark about the bonus conditions. Our Terms and Conditions for deposit bonuses are always available for our players (p. 9.11 Bonuses at https://webbyslot.com/en/static-texts/terms-and-conditions) and our support team is always here to answer your questions. There are plenty of games available for you to play with the active bonus. However, please note that not in all games a bet amount is fully taken into account when wagering the bonus. 100% of the bet is taken into account when playing slots, except for those referred to in paragraphs 9.14 - 9.18 of our T&C. We would like to make all things clear for you so feel free to check our bonuses and loyalty program once more, we are sure you'll have a better experience this time. If the bonus system is confusing for you, don't hesitate to contact our support team and we'll be happy to help you with all your questions! Have a great day and best of luck! Warmest regards, Webby Slot Casino Team

user avatar

A lot of available Slots and online chat help with fast response

Max Bet with active Welcome Bonus is 1 Euro. ONE Euro! This is the worst I have ever seen.
All other Casinos have 5 or 3 Euro.

Dear CYBERSTREAM, We appreciate that you enjoy playing a huge variety of slots at our casino. Thank you for your kind words! Our support team is always at your service. That is truth, max bet with welcome bonus is 1 Euro, but then you can wager a Reload bonus with 5 Euro max bet. Nevertheless, you're not limited while staking without bonuses. Please, don't hesitate to contact our support team, and we'll be happy to help you with all your questions! Have a fantastic day and best of luck ;) Warm regards, Webby Slot Casino Team

user avatar

I just like design, I can not find 50 characters to say this casino well

I did not ask for a bonus, but I did not deposit it, they gave me 25 € and to get the bonus, it is not easy. Microgaming games do not work for Portugal. I asked for the money back and I'm having trouble with it. They want me to play the € 25, they do not want to give me back my money. I accept to play, but since I can play microgaming games. Hard to communicate with the chat! They insists on what I play and they make themselves unnoticed!

Dear PULPFIC! We are really sorry for the general misunderstanding which you have faced previously, so we would like to make things clear. First of all, you activated the welcome bonus by yourself. Our Terms and Conditions for deposit bonuses are always available for our players (p. 9.11 Bonuses at https://webbyslot.com/en/static-texts/terms-and-conditions) and our support team is always here to answer your questions. However, according to the rules which are obligated, the maximum bet is 1 EUR with active bonus for the 1st deposit. Since the bet was exceeded in the game you played, you could not place a bet. Nevertheless, Microgaming's slots are available for your country. Regarding money withdrawal we'd like to mention that you may request withdrawal after triple wagering of your total deposit. Since you did not place a single stake, it's not possible to withdraw money. Summing up the above, we want to indicate that we really want to smooth out the appeared situation and make you satisfied with our website and service so please contact us. Best regards, Webby Slot Casino Team

user avatar

Very friendly and helpful support! Nice layout and good design on webpage.Welcome bonus 100% up to 200€,or 100FS,40x wagering requirement bonus amount.Lot of good provider,i really enjoyed my sessions. First bonus rules important,so read rules careful before start play:max bet 1€ on slots,and big amount of prohibited games with active bonus.There is also decent live casino,virtual games,sport and tournaments.Verification in my case,was done under 30 min. Just WOW :) Nice loyalty program.
I am confident that they will continue to be very productive. Webbyslot has my highest recommendation for all players.

Nothing extra.1-2 times the webpage little bit slow,but this not a huge problem.

Dear PECA, Thank you for your kind words and high appreciation! We promise to do our best to keep up the good work and overcome your expectations. We are truly happy that you enjoy playing at our online casino that much! For sure we'll take you comment under consideration and work on our website performance and page load time. Thanks again for taking time to writing this feedback which is very helpful and we wish you the best of luck! Best regards, Webby Slot Casino Team

user avatar

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