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Webby Slot Casino

Player Rating 84 reviews
7.9/10
84 reviews
Complaint Response 10 complaints
1 day avg. 10 complaints
What we like
  • Top-tier software providers
  • Mobile-friendly
  • Live chat present
  • SSL encrypted
  • Games proven fair
What we don’t like
  • USA restricted
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Webby Slot Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://webbyslot.com
Established
2018
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Russian, German, Finnish, Polish, Czech, Spanish, Norwegian, Portuguese, Bulgarian, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Romanian, Slovak, Slovenian, Thai, Turkish, Albanian, Greek, Chinese, Icelandic, Malaysian, Serbian, Vietnamese, French, Irish
Casino Type
Instant Play, Mobile, Sports, Live Casino, Crypto Casino

Webby Slot Casino is an online casino with a typically modern instant-play interface, mobile compatibility, and exciting bonus offers. The site features a wide selection of online slots and table games from NetEnt, Microgaming, Betsoft, as well as Endorphina, Evolution Gaming, Amatic Industries, Golden Race and many more software providers. Although the games are available in an instant-play format on desktop, most of them are available on mobile devices. Webby Slot Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Due to legal restrictions, Webby Slot Casino does not allow certain players to set up an account. The restriction includes but is not limited to the residents of the United States of America. However, all players are advised to read the casino’s “Terms and Conditions” section to see if they are eligible to create an account.

Mobile Gaming

The casino is designed to work on almost any mobile device, including iOS and Android smartphones and tablets. Players can access the Webby Slot mobile casino without having to download games, as the website is fully optimized for mobile play.

Security and Fairness

Webby Slot Casino takes reasonable steps to protect the personal information of their customers. As the casino uses the SSL encryption, players can rest assured their personal information is safe.

All of the games from the casino portfolio have been powered by the leading software suppliers, which means they have been audited several times for fairness.

StallCation

Complaints

Read the complaints other players have left for Webby Slot Casino. Learn more about complaints.

Show all complaints
Webby Slot Casino - Delayed withdrawal with no result

Hello.

I don't know if you can help me but my friend told me to file a complaint here cause we thing something's wrong here on Webby Slot.

Who am I - a guy who plays mostly table tennis and I've played there for a week - deposited twice 1. 800PLN 2.1200PLN, first on 06.05, second on 08.05. I've played there for that time and on 10.05 I've tried to withdraw 5741PLN which has been rejected - Triple deposit wagering is required (394 PLN bets left) - so I've played few more bets and on the same day 10.05 I have made second withdrawal request for 7461PLN and I wait from that day with constant talk on live chat and stupid answers about provider checking me so it's not their fault. I can't stand it any longer. I've even deposited third time low amount 500PLN on 12.05 to play bit more but I stopped on 1726PLN in balance on my account - didn't make second request cause I don't want any more ways for them to delay or decline me.

They are telling me that on their site withdrawals over 1k euro are up to 72h... Yeah, well...

I don't have much screen of live chat but I do got all thing about my account with transaction history and yesterday's email from them which goes -

Hello,

We are contacting you regarding your withdrawal request.

Let us inform you that your withdrawal request has not been cancelled, it is still being processed.

Your bets are verified by the provider, but do not worry, as this is a normal security procedure, but it takes some time.

Once the verification is over, your withdrawal will be processed

If you have any additional questions or need help, please contact us. We are always ready to help you!

Regards,

WebbySlot casino team


Screens for proofs attached below:

Transaction history and verification site

Bet History: as you can see, limits hit me like a truck.

Live Chat from 16th day (26.05)


Today is 26.05 and its 16th day of waiting... If it's true I can wait bit longer but It just seems shady as hell.

Please tell me what should I do? Should I wait more?

staus Resolved
zł7461
Webby Slot Casino - Withdrawal declined due to alleged violation of terms accusations
Hello, some time ago I registered to Webby Slot Casino. They had total of 6 welcomebonuses and I used them all. With the last bonus I won approximately 1000€. I verified my account and everything went fine, after that I withdrawed the money. I didnt break the bonus terms or anything. After couple of days I received next message:

Dear Eemil Aleksi,

We are writing to inform that you have violated the following rules and don't have an opportunity to continue playing in our casino.

Our security department have detected that you have a duplicate account. According to the rules of our casino, it is forbidden to create more than one account (https://webbyslot.com/en/static-texts/terms-and-conditions P. 13.1; 4.5).

Also, we have noticed that you are abusing our casino bonuses. As stated in P.9.3. ( https://webbyslot.com/en/static-texts/bonus_terms ), bonuses can be received only once per person, per household, per address, per mobile phone, per shared computer and per shared IP address ( P.9.3. https://webbyslot.com/en/static-texts/bonus_terms).

Therefore, your winnings received while playing with bonuses in unfair way we're forfeited according to p. 9.20 ( https://webbyslot.com/en/static-texts/bonus_terms ).
At the moment, you are able to withdraw your last deposit in the amount of 200 EUR. After the successful cash out, your account will be permanently closed for breaking the rules mentioned above.

Best regards,
WebbySlot casino support team

I do not have duplicate account. I heard about this casino first time the same time I registered to there. And I dont understand how can I abuse their casino bonuses, while I was playing their welcomebonuses. I have no clue why they say I have duplicate account etcetc.
staus Resolved
€1000
Webby Slot Casino - Not able to request payment withdrawal
Dear Askgamblers Team,
There is something really fishy about Webby slot and I am quite surprised that it is listed as 'certified' with a very good rank and reviews. Before I found out about the fishiness, I decided to open an account and take the bonus offer based on what I read about the casino here. So I deposited $50 and got the 100% bonus at 40 times bonus amount ($2000 wagering requirement). Bearing in mind all the terms including $1 max bet and a list of restricted games I managed after many hours to clear the wagering req. and ended up with $375.5 real money balance. I didn't touch the free spins then.
I requested a withdrawal to my e-wallet (same which I deposited from) of $375. It was submitted but after going back to the home page I noticed the amount listed near to my profile as $375.5, I once again attempted the same withdrawal and got the message that my balance was insufficient so I assumed all went well the first time. I did ensure that the bonus was completely cleared.
I decided to check out the free spins, got 20 and ended up with $1.24. Now when I checked the wagering on it I noticed that $2000 was added to the new amount of $49.6 (1.24*40) and it states total wagering: 2000/2049.6. What is the $2000 which was completely cleared before playing the free spins doing there and I noticed that my balance now stood at $376.74! I got on to live chat to enquire about my withdrawal and was informed that I needed to submit certain documents so I informed the agent that I didn't receive any email or notifications about this. Although I told her that I didn't have a problem with submitting my documents (passport info and e-wallet screenshot requested) she still kept going on and on about the terms. I told her I mentioned it because I didn't receive any email request for docs. then she wrote that they request it after players cancel their withdrawal; this makes no sense (I have pics of the chat). Within minutes I submitted my docs. then got an email that my withdrawal was rejected with no reasons provided. When queried on chat, the agent said it was automatic and I should check my profile. Here I saw that it was rejected because I had to verify my account although the documents were pending verification! I think my withdrawal request should have been pending. So I got on to chat again, no help whatsoever. When I enquired about my wagering being at 98% completed and the $2000 added to the wagering of my free spins the agent said I should cancel the bonus and insisted that my real money was $375.5 and bonus amount at $1.24 but I was weary about doing this due to the 'beating around the bush' from her and being unable to even get my withdrawal request submitted. About an hour later I got an email that my documents were accepted and my account verified. I once again attempted to make a withdrawal of $375 of my real money balance and got a ridiculous message about awaiting current withdrawal limits when I can clearly see min: 20$; max: 4000$ (shot attached, saw it a few times). Gosh, $375 is chicken feed, yet this casino is acting greedy, corrupt and trying not to pay up. To make a long story short about this sketchy outfit before I end up typing pages about my experience with Webby slot...I need my perfectly legitimate and hard won real money winnings to be processed. I submitted the necessary docs, followed all the rules now pay up Webby slot!
staus Resolved
$375
Webby Slot Casino - Unfairly removed €160 of winnings after cancelling fully lost bonus
Dear Askgambler team,

i made a deposit in webby slot of 50 euro on 13.04.2019.
And took 100 percent bonus of 50 euro...

and i played and loss the money... and 81 percent wagering i finished.

then i reach the level in webby slots casino they use phase (phase 1) i reach then they credited to me 180 free spins for betsoft slots.....

daily 30 spins they are credited...

today 17.04.2019 i got 30 free spins and i play betsoft slot Magic Shoppe slot and won 20 euros....
and for 20 euros the wagering is 1984 euros...

then i play pragmatic play extra juicy slot and my balance goes to 160 euros...

then i got two wagerings...

one is phase 1 free spins wagering.

and

one is for first deposit bonus that i loss all the money and the wagering was not completed but still it was available to wager. but i think my first deposit welcome bonus wagering is no use because there is not a 1 cent available.. thats why i cancel my first depisit bonus wagering because there was no bonus money....

when i cancel my welcome bonus wagering suddenly its dissappeared my balance of 160 its showing 1 euro only ...

then i chat with the agent they told me if cancel any bonus all the bonuses will be cancelled....

i checked their all terms and conditions there is not written anywhere like if cancel any bonus all the bonuses is cancelled...

i check their terms twice not a single place written that if cancel any bonus and all the bonus will be cancelled...

and if they cancel my bonus then why still wagering requirement available for free spins in my account and 1 euro also available..

if there is one bonus cancel why they left me 1 dollar then they should remove all money and my account balance should be zero...

i attach the file below..
i chat with their agents they dont know their own casino terms...

i want my bonus money back..

and i hope someone senior and professional person from webby slot casino solve this issue....

even their chats peoples dont know anything... i asking something they telling something.

plz askgambler team help me for this issue..

Thanks
staus Resolved
€160

Complaint Statistics

Resolved 9
Avg. Amount $ 1,845
Avg. Complaint Duration 4 days
Avg. Response Time 1 day

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Player rating
7.9/10 84 reviews

Top reviews from our players

This casino has great game selection. Live chat is very helpful, polite and friendly. The lobby is easy to navigate. Also they have a selection of deposit methods . 9.5/10 😊

Dear MELWINMEL, Thanks for your feedback! We sincerely appreciate your insight because it helps us build a better customer experience. It's great that you had a positive experience enjoying a great selection of games in our casino. We are doing our best to provide you with the best service. It's always nice to see you in our casino♥ Warm regards, WebbySlot casino team♥

user avatar

Game selection and support are very user friendly, deposit options are Canadian friendly, the inter-phase is easy to navigate and there is no lagging while going through the site. I didn't deposit because of the bonus terms and general terms.

I suggest you read the bonus terms before you consider making a deposit. Probably the worst to date. $1 max bet if you take a bonus? I had never seen this before. All winnings would be seized if you bet over a dollar.

Permanent closure of the account was initiated immediately after opening the account.

Read the terms, there are other things in there that make no sense. Even if you do wager $1 max, they have a dozen other ways that you can accidentally violate their bonus terms. Don't ever take free spins...

Dear JOHNNYGOTTHEBONE, Thank you for your review. We are glad that you appreciated the work of our support team and liked the website itself. We would like to make things clear with the bonus terms. It is correct that the maximum bet limit for the welcome bonus (100% + 100 free spins) is EUR 1, but mind that the allowed bet is higher for all the other bonuses. Moreover, it is technically impossible to bet more than the maximum amount (the system doesn't allow you to do that), so our players could feel comfortable while playing (as a result, winnings aren't forfeited). All in all, a lot of gamblers enjoy playing with bonuses on our website and receive special offers from us. Regarding the other ways to violate the bonus terms (as you have mentioned), we don't have any specific requirements. All the casinos have their terms and conditions where they state all the possible situations that may happen. All the rules of our website are clearly stated in our T&C and the support team is 24/7 ready to assist with all the questions! We wish you a great day! Best regards, WebbySlot casino team

user avatar

Webby slots has a good design and a lot of games.
The bonus are good too. the support is fast and friendly.
Good sports casino. The welcome bonus is top. a lot of deposit methods are availble and webbyslots have a bonus system. I can not say much more cause I deposited 1 time yet, but I think it is good casino.

Dear HIPHOPPIMP, Thank you for your kind words! We are extremely glad that you like our casino. The WebbySlot support team is doing its best to provide you with qualified and fast assistance ♥. That's awesome that you like our bonus system. Feel free to contact us to find out more details about bonuses and our loyalty program! Have a fantastic day! Best regards, WebbySlot casino team

user avatar

Good interface good variety and great providers.
Thats mostly standard in most casinos
Very good loyalty program with level on more you play better you get.

Low withdrawal limit even if vip not much to increase.
Very bad, actualy terrible gambling controls. You have no option to control losing limits or anything with controls unless you talk to chat agent and that takes 24 hours!!!
Ridiculous and that means that they don't want you to control yourself.
No jackpot games alot of missing games within the providers. Many missing jackpots with evolutions like monopoly or thunder roulette.
Overall good casino but can find much better.
Unfortunately I haven't tried them with withdrawals and verifications to see how fast.

Dear Shihada1, Thank you for taking the time and writing this review! It really means a lot to us to hear your opinion, as we constantly strive to provide the most satisfying and exciting experience to you. Firstly, we are happy that you enjoy our casino interface and a huge variety of providers. We do our best so you can be satisfied with the simplicity and big variety of games instead of unwanted content and ads. Also, we are pleased to know that our loyalty program was liked by you. Regarding your remark concerning gambling controls, we would like to mention that it's clearly stated in our Terms and Conditions that you can set a limit as well as change it; and to do that you are supposed to contact us via email or chat (https://webbyslot.com/en/static-texts/responsible-game). The limit is set after your confirmation and take effect immediately. You can also close your account temporarily (6 month+) or if you feel addicted to games we will close your account without the ability to reopen it. We point out that gambling is fun and exciting entertainment. Please, play responsibly! Regarding withdrawal limits: we increased them for you although you didn't get a chance to withdraw yet. Wishing you good luck anyway! We do have jackpot games. There are some regional limitations set by game providers, you can find more information about that in our T&C or contact our support team. Thank you and have a good day! Warm regards, WebbySlot casino team

user avatar

Awesome casino to play, support is lovely and very understanding, cashout procedure is easy and fast, game selection is huge for my liking. All in all, I suggest everyone try them out.

Dear DAN1KA, Thank you so much for your review! We're really glad that you like our casino and the service we provide. Our team is doing its best to create a great atmosphere for all gamblers. Congratulations on your winnings and have a great time! ♥️ Warm regards, WebbySlot casino team

user avatar

Webby Slots is part of the Direx N.V Group of casinos. I think they are sister to the Euslots and Gunsbet if I am not mistaken. I do not see it now anymore, but I remember I joined them as they were part of the AskGamblers AG coin program.

I signed up through AskGamblers and claimed the 10-euro AG coin. Now AskGamblers stated that the AG coin needed to be wagered x1 however when I go the bonus, I saw the coin needed to be wagered x3. I contacted support which is actually quick to respond to confirm this and they said it needed to be wagered x3.

I then made touch with AskGamblers to inform them the information is incorrect regarding the AG coin in which they fixed it afterwards. It seemed to me at the time all AG coin at Direx N.V casinos have to be wagered x3.

Once the misunderstanding has been cleared up I started wagering. I mostly played Play N Go slots and, in the end,, I eventually finished wagering. The bonus had no max cash out as far as I understood it. Once I was done with wagering, I had 40 euro left at the time. I did not risk it and immediately requested a withdrawal.

I received an email my withdrawal was pending and await my documents. I logged in and immediately uploaded my documents. I think it took a few hours for verification to be completed. I think 5 hours after being verified I saw my withdrawal was approved and a few minutes later the money was in my E-wallet.

I like the fact that this casino did not need a security deposit in order to complete the withdrawal. They just send the winnings off, even though I had doubts something would go wrong.

I would recommend you give Webby Slots a chance as they are a great casino. I would rate their games as very good, as they have a lot of providers and of course withdrawals are paid within a few hours, which is still much better than 24 hours from most casinos. I still have to claim one of their bonuses and see how it goes.

Dear FIEKIE247, Thank you for your review, we appreciate it. There are many casinos operated by Direx N.V. Casinos, but that does not mean that all of them are sister casinos. AG Coin was advertised on plenty of casinos, but let us point out that doesn't mean they are connected in any way. We would like to pay your attention to the fact that AG Coin has expired more than 3 months ago on our website, so we can not identify you, unfortunately. You may contact us and we will answer all your questions. This offer is no longer available on WebbySlot since the end of August `19, so we suppose you mistake our casino with another one. However, it was always stated in our terms and conditions that the wager for AG Coin was x3. Each no-deposit bonus has a limited cashout and it depends on the casino's policy. Thank you and have a good day! Best regards, WebbySlot casino team

user avatar

I don’t usually leave reviews but I have to with this casino , Their payout is fast and no delaying payments like other casinos I have withdrawn money 2 times and from the moment I requested the sum till the time it took to receive it in my bank account was less than 24 hours , their online help team is great as well always willing to help.

Dear MOBIN23, Thank you so much for your review, we are loving it. We're really glad you appreciate our helpful team as well as our fast payouts. Very pleased to have you as our player! We always do our best to see all our players fully satisfied ♥️! Wishing you a fantastic day! Best regards, WebbySlot casino team

user avatar

I have been playing online slots for years and this is the first time a casino has EVER paid me out immediately. Received funds within 24 hours. Didn’t have to jump through hoops, just send ID and payout was completed that day A++++

Dear CHLOEJAMESMCNAB, Thank you for your kind words! We are extremely glad that you like our service. The WebbySlot casino team is doing its best to provide you with convenient payouts and qualified assistance ♥. Have a great day! Best regards, WebbySlot casino team

user avatar

Most likely one of the top ten online casinos out there, with all suitable options for all kinds of gamblers. I love to play here and deposit now and then. For the payouts you get it in a day or two which seems excellent for me.

The bonus offers should be better for loyal customers, especially if they deposit often, let's say min. few times on a weekly basis. Otherwise than that nothing to complain about.

Dear NGUYENAYRES, Thanks for your feedback! We are extremely glad that you had a great time enjoying the game in our casino. We are doing our best to provide you with the best service, fast cashouts and create a nice atmosphere. Let us mention, that we have a couple of deposit offers as well as free bonuses according to our loyalty program. All the players can have fun passing the Stadiums and receiving bonus offers for playing actively. We wish you the best day and lots of luck!☺ Kind regards, WebbySlot casino team

user avatar

Huge selection of game providers for Australian players which is definitely rare these days having them all on one casino site.. Plenty of deposit/withdrawal methods made available.. Depositing via Visa Debit incurs no extra fees that most other casinos charge for us Aussies.. Fast customer service/replies to any query via online chat or emailed queries.. Would highly recommend this site to all players who enjoy a wide variety of gaming online..

The only complaint I'd have so far is that there are no freebies or bonus credit offered as such, you have to wait until you reach the next level of their tier system to be eligible for a loyalty bonus..

Dear MATAZ74, Thanks for your feedback! We are glad that you enjoy the huge variety of games and providers in our casino. We are doing our best to provide you with a great service. The support team is here 24/7 to help you with all your questions :) Regarding the free bonuses, we would like to draw your attention to the loyalty program. According to it, you not only move through different levels of the Stadium but can also exchange your bonus points in your Profile (the Store section). If you need more clarifications, feel free to contact us at any time! We wish you all the best and a great day! Warm regards, WebbySlot casino team

user avatar

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