The Money Factory Casino Complaints - Withdrawal & Other Problems

The Money Factory Casino - Redemption pending since September

I submitted a redemption on September 2nd, 2025, and still haven't received it. I have talked to numerous people, and they all say the same thing: ...

The Money Factory Casino - Redemption delayed almost 1yr

My account is verified and active. After purchasing a $10 pack , I requested a $100 redemption 9/24/2025. I still haven't received it!! Well over 90 ...

The Money Factory Casino - My 185 dollar payment is 7 months overdue

I am still waiting for a payment meant to be paid shortly after 9-13-2025 but even after the MAX amount of time (120 business days, it might have been ...

The Money Factory Casino - Redemption pending since September 2025

I have had a redemption request pending with The Money Factory since 9/30/2025. Their own terms, which they referenced when I messaged support, ...

The Money Factory Casino - 6 months and still nothing

I redeemed my cash price about six months ago, on August 23, 2025, and still nothing. Still get generic answers. I asked him if anything was wrong and ...

The Money Factory Casino - I won over 4000 dollars Jan 22. and still waiting

I won over 4000 dollars Jan 22.26 and submitted my redemption in which they said I would receive within 3 to 5 days and still haven't gotten it and ...

The Money Factory Casino - Waited and waited

I am filing this complaint against The Money Factory for a $1,100.00 redemption initiated on September 11, 2025.When I originally submitted my request ...

The Money Factory Casino - Slow redemption

I have been waiting 23 days now for redemption. I've emailed support and used live chat with no resolution. I keep getting the same answer that it ...

The Money Factory Casino - Am I going to have to wait 90 days

I created a Skrill account & found The Money Factory via the Skrill app. I won $138 on my first visit on October 26 & my redemption request is still " ...

The Money Factory Casino - Not being paid on a timely matter

I put in a redemption on August 23 at that time of redemption. It said 24 to 72 hours that passed then they told me 14 business days that passed and ...

The Money Factory Casino - Waiting on payout from Money Factory

I've been waiting since 9/7 for my payout, I'm fully verified, and they say it's a 24-hour wait for Skrill payout I have contacted them via email many ...

The Money Factory Casino - Well Past 30 Business Days and Counting for Redemption Request

I requested a redemption from The Money Factory on July 18. It is September 17 and I have not been paid. When asked on August 29 about the redemption ...

The Money Factory Casino - Redemptions pending

I’ll be honest it’s only been 4 days so far for my 2 redemption requests of $450 and $650 but I am being proactive considering all the problems I ...

The Money Factory Casino - Extremely Long Delay for Withdrawal

I have been waiting to redeem my game winnings for almost 30 days; initial request was sent/received on 8/12/25. Regarding redemption, their policy ...

The Money Factory Casino - Waiting over a month for redemption still no progress

I made a redemption for $350 July 8th after being told redemptions could take up to 14 business days. I waited 14 business days and they said they ...

The Money Factory Casino - Please Help With Redemption

Hello,I am owed $300 for 2 weeks now. It says to allow for 0-72 hours for payouts to be processed and its been 8 days now. They do not respond to my ...

The Money Factory Casino - Money factory in violation of 14 day redemption policy

I have been awaiting 3 redemptions with The Money Factory one on 6/11/25 and two on 6/25/25 for a total of $650. Trust Pilot and Reddit have countless ...

The Money Factory Casino - Not paying my redemption

I've lost hundreds, and I finally won in June for 807.00. I put in my redemption on June 27th 2025, I'm verified, I used my bank card, I won with my ...

The Money Factory Casino - Withdrawal month delay

I haven’t received my withdrawal and it’s been over a month now. They told me twice they have prioritized it and they will update me but haven’t ...

The Money Factory Casino - Not receiving payout since May 30th

I have won $100.00 at The Money Factory. I won on May 30th, 2025. They claim most payouts are processed fairly quickly, but can take up to 14 business ...

The Money Factory Casino - No help no answers

Waiting on 273.53 as of 5/19/25. Contacted support, and they don’t care to give me any answers. They give me the same copy and paste responses about ...

The Money Factory Casino - Help because they are silente

Been waiting since 5/10/25 with no updates from support. They keep telling me they will update me if anything comes up. All they do is give me the ...

The Money Factory Casino - No response No payout and it has been 12 days

I have had a redemption pending for 12 business days. I’ve spoke to live support 10 times and emailed 6 times with no response. I’ve done ...

The Money Factory Casino - Two redemptions delay

I'm starting to believe that all three online casinos don't actually pay out. This is the third redemption I have not received. The first two, Ding ...