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Temple Nile Casino

Item: Temple Nile Casino
Rating: 7.4
Author: Sharon D.

Our Rating CasinoRank

7.4/10

CasinoRank

Player Rating 21 reviews

5.6/10

21 reviews

Complaint Response 7 complaints

0 hours avg. 7 complaints

What we like

Casino available in instant-play format
Mobile-friendly
Live gaming present
Live chat available 24/7
Website encrypted with SSL
Games proven fair

What we don’t like

Multiple country restrictions

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Sharon D.

Temple Nile Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://www.templenile.com

Established

2018

Licences

UK Gambling Commission, Malta Gaming Authority

Company

White Hat Gaming Limited

Affiliate Program

Casimba Affiliates

Languages

English, Finnish, German, Norwegian, French

Casino Type

Instant Play, Mobile

Temple Nile Casino is an online casino where members can enjoy an array of video slots, table games, and live games, that run on the NetEnt, Microgaming, Play’n GO, Thunderkick, and other software platforms. The website is available in six different languages, including English, French, and German. All casino members can access a wide range of games on the go, through Temple Nile mobile casino. Temple Nile Casino is licensed and regulated by the Malta Gaming Authority and the UK Gambling Commission.

Restricted Countries and Territories

There are some country restrictions when it comes to opening an account at Temple Nile Casino. Some of the restricted countries include Bulgaria, Cuba, Italy, Poland, Romania, and Switzerland. The entire list of restricted countries can be found under the 'More casino details' tab.

Mobile Gaming

All casino members can play their favourite games on the go, thanks to Temple Nile’s mobile casino. Players can choose from a variety of online slots, table games, and live games, that are reachable on their mobile devices.

Security and Fairness

In order to protect players' most sensitive information, Temple Nile Casino implements SSL encryption technologies. Therefore, players can rest assured their data is protected from unwanted losses.

Games at Temple Nile Casino are regularly tested and monitored for fairness, making players certain that the outcome of any game will always be fair and random.

Deposit Methods

Bank Wire Transfer, Maestro, MasterCard, Neteller, Paysafecard, Visa, Entropay, Skrill, Sepa, EPS, Sofort, Klarna Instant Bank Transfer, MuchBetter, Neosurf

Deposit Fees

Withdrawal Methods

Bank Wire Transfer, Maestro, MasterCard, Paysafe Card, Visa, Entropay, Skrill, Sepa, MuchBetter

Withdrawal Fees

Withdrawal Limit

EUR 5,000 per week

Currencies

Canadian dollars, Euros, British pounds sterling, Norwegian kroner, New Zealand dollars, Brazilian reals, Indian rupees, US dollars

Pending Time

48 hours

Withdrawal Times

E-Wallets 0-24 hours
Bank Transfers 10-12 days
Card Payments 2-7 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Games Global, NetEnt, Evolution Gaming, Nyx Interactive, Bally, Play'n GO, WMS, 1x2Games, Cayetano Gaming, Realistic Games, Blueprint Gaming, Barcrest Games, Leander Games, Quickspin, Rabcat, Merkur Gaming, Probability, Thunderkick, 2 By 2 Gaming, Betdigital, Big Time Gaming, Games Warehouse, Elk Studios, Light & Wonder, Lightning Box, Inspired, Multicommerce Game Studio, Sigma Games, Red Tiger Gaming, Skillzzgaming, Foxium, Just For The Win, Fantasma Games, Old Skool Studios, Fuga Gaming, Spieldev, Shuffle Master, Felt Gaming, BlaBlaBla Studios, Meta GU, High5Games, Wazdan, Stakelogic, IGT (WagerWorks), Nolimit City, Relax Gaming, Eyecon, Skywind Group, Pragmatic Play, Hacksaw Gaming, Iron Dog Studios, Pocket Games Soft, Push Gaming, Kalamba Games, Revolver Gaming, Slingo, Ainsworth Gaming Technology, Apollo Games, Sthlm Gaming, NetGaming, Swintt, Playson, Adoptit Publishing, Magic Dreams, 4ThePlayer, Storm Gaming, Imagina Gaming, Live 5 Gaming, Electric Elephant, SUNFOX Games, Northern Lights Gaming, The Games Company, Reflex Gaming, Electric Elephant Games DON'T USE, Concept Gaming, YoloPlay, Octoplay

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Virtual Games

The casino's selection of video slots is powered by the iGaming industry giants like NetEnt, Microgaming, Play'n GO, Thunderkick, Blueprint Gaming alongside many more software suppliers. Players can pick between various all-time favourites, such as Coins Of Egypt Slot, Halloween Jack Slot, Romanov Riches Slot, Book of Dead Slot, Fruit Warp slot, and many more popular releases.

There are numerous table games to choose from at Temple Nile Casino as well. More precisely, players can pick from blackjack, baccarat, roulette, and poker, powered by NetEnt, Evolution Gaming, and Felt Games. The most popular games include Classic Blackjack Gold, Blackjack Players Choice, Baccarat Pro – High, Baccarat Pro – Low, American Roulette, French Roulette, and European Roulette.

Live Games

Temple Nile Casino offers a wide section of live games, mostly powered by NetEnt and Evolution Gaming. These games include live blackjack, live roulette, live baccarat, and live poker. To be more specific, players at Temple Nile Casino can access variants like Common Draw Blackjack, Live Baccarat, Automatic Roulette, and Live Three Card Poker.

Deposit Limit Tool

Yes

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Yes

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Yes

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Gamstop

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Support

The experienced team of customer support professionals at Temple Nile Casino stand ready to assist players at all times. More precisely, the support team can be reached via live chat, which is available 24/7. Players can also reach the casino through email at any time of the day.

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Complaints

Read the complaints other players have left for Temple Nile Casino. Learn more about complaints.

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Temple Nile Casino - Withdraw delayed due to account self exclusion

I open a account few days ago and after i done over 13 deposit and i lost over £1700 i been lucky and i win £1000 which i withdraw.on same time i sent my id document and prof of address which been confirmed as received.Monday on 10/06/2019 my account was locked and when I contact temple nile casino via chat they told me that my account is being review and will take up to 28 days which is totally rubbery.They say that im self excluded with gamstop,first why they let me deposit over 13 times and secondly im totally agree my account to be closed if they want that but i want my winning of £1000 to be processed,is not fair to lose 1700 without my.account to be locked and straight when i win they lock my account.I repeat i provide to them all the documents and till now they never send me a email regarding the status of my withdraw and the status of my account.they can review my account but 28days is far to much.Please help

Resolved

£1000

Temple Nile Casino - Winnings voided due to ''Network Ban'' in another casino?!

Dear Ladies and Gentleman,

please excuse my english - it is not the best.

I have the following Problem:

About two weeks ago i succesfully registered to templenile.com and did a deposit with bonus. I always read the Terms and Conditions very carefully before i enter any kind of contract. I ended up wagering through the bonus conditions. For my safety i contacted the Livechat and asked, if my Account was already verified so i can withdraw the money, because i already did send my documents earlier already. The livechat Support told me that my Account is already verified and I can now withdraw the Money. 2 Days later i got an email where i got told, that my Account has been terminated because i got a network ban on 01/2018.

The Problem is:

- I do not know where this ban comes from? It says I have been banned through Spinland and i did receive a Mail with the Ban. THIS IS NOT THE CASE.

- For Problems like this i never delete any of my mails - i defenetly did not get such a mail.

- Why would you let me register and play on the site, when i am "banned" ?

- What kind of ban is this? Which rules did i break?

If i had lost 1 Million Euro in the casino, then nobody would complain and tell me i have a (questional) ban.

I did win 1000€ regularly.

Im am looking forward for your statement.

with friendly greetings from Germany

David < surname removed >

Resolved

Temple Nile Casino - Refusal to accept verification documents and won't pay out winnings

I recently joined Temple Nile and played through for a couple of days- in the end, after meeting all requirements, I requested to withdraw $1000 of my winnings. They refuse to accept legitimate forms proving I am who I am! After literally a dozen emails back and forth and NUMEROUS proofs of identity, proofs of my bank account, proofs of deposit to Gigadat (which is how i deposited)- they continue to stonewall and refuse to pay me my money. I can provide all emails and proofs I sent them. I belong to numerous casinos (online) and while some requests of proof take time, the continued stonewalling is unacceptable in their case. What they want is impossible - they want my deposit on a statement from my bank which in itself isn't a problem, but they want my name, address etc on the page where that deposit is. The bank doesn't provide that. The latest I sent them was a statement of my bank's page, illustrating the deposit with the institution number, transit number and bank account number and the relevant information but it does NOT display my name. I sent WITH that a VOID cheque with the exact same institution, transit and bank account number which clearly shows my full name and address. This is at least the fifth or sixth thing I've sent - this, along with the others refused. Please help!

I am attaching a series of screen shots - labelled - which show some of the correspondence we have had. i will also attach all the various forms of proof I sent as requested. Note that in my original request for a manual withdrawal (because their form for withdrawal ON SITE was inaccessible)- I even included my driver's license to proof I was who I was.

If there is anything else (and I would be happy to forward the actual emails if you like)- let me know. I am very frustrated! I've never had these kind of issues. I am a new member of Temple Nile (and clearly will never use them again) but I would like the money they owe me. I joined Zodiac Casino at the same time and while it took 10 days to process as I was also new there, there was no avoidance or loggerheads! I am attaching some of the documents I sent them.

thanks for any help you can provide.

Resolved

$1000

Temple Nile Casino - Voided winnings due to bonus ban I wasn't even informed of

Took the 200 percent bonus from temple nile casino with an 50 euro deposit. was able to fullfill the wagering requirements. during this time the highest bet amount was 1 euro. on Sunday 21th of April in 2019 in requested a withdraw of 1240 euro. on the 23th of april 2019 i got an mail that my account has been banned from promotion and Boni since 30th of April in 2018 for the whole casino network - white hat gaming . i checked my mail account and i noticed that i never received that mail. one week ago i was able to get a bonus and receive my winnings from gate777 casino, which belongs to the group of white hat gaming. obviously i wasn't banned from Boni at this time (last week). the casino supporters weren't able to proof that i ever received that mail. additionally i am receiving daily promotions mails from the white hat gaming group. live chat supporters also said that my account is already verified because of other casinos belonging to the same casino network. hopefully this problem can be solved with the help of askgamblers.

Resolved

Temple Nile Casino - A month later my withdrawal is still not processed

Hi,

I have requested a withdrawal of 5000$ CAD it been more than 1 month. First my withdrawal was sent out the 29th January. After waiting for more than a week and seeing that they money never came to my bank account, I decided to contact support. They told me to send bank statement to proof that I did not receive the withdrawal. Than they told me that my withdrawal was found and that I did not receive it because it was rejected by the bank. I gave them another bank account of mine where i wanted the withdrawal to be sent. I sent them bank statement of both accounts and everything that was asked. Today it been 1 month and they are still telling me that I have to wait 10 business days to process my withdrawal. This is incredible. Bank transfer is a manual transaction that can be done anytime. They are making me wait on purpose.

Resolved

$5000

Temple Nile Casino - Problems with bonus wagering requirement

Hello.

I have joined the Temple Nile Casino. I have made 3 separate deposits and accepted the bonuses. On the third time I have deposited $100 and received $50 bonus. After wagering $50x45 I have tried to withdraw $2500 that I have won but was unable to do so. When I contacted live support I was told that I did not meet wagering requirement for the first two deposits. I tried to explain that I have played the first two deposits and bonuses and my balance was 0 when I have made my last deposit. This is against your conditions. I have spoken to 3 different people on live chat, manager etc and to be honest I was shocked by the staff knowledge. On the second of January I emailed Temple Neil Casino asking for clarification and explanation and only today I have received an email that does not make any sense to me.

Gabbi (Temple Nile)

Jan 16, 11:06 UTC

Hi there, Skamakhin.

Thank you for your email response.

We have now received an outcome of the matter that has been looked into for you.

We have been informed that the site has crashed at the time and therefore the offer was not reflecting on your account. The matter has since been resolved and everything on your account has gone back to normal.

Please accept our apologies for any inconvenience this may have caused.

Kind regards,
Casino Support

I have no idea what offer he is talking about. I really need your help to resolve this issue.

Resolved

Temple Nile Casino - Withdraw never received and issue not resolved

I won for the first time $1900 at this casino.
I withdrew the winnings as of Nov.28/2018 and went through the waiting period of 2 days for them to review and was sent an email to provide identification and a bill for proof of address which I did.
They sent another saying the withdraw was processed and i should receive payment into my bank account within 2-5 days.
I waited and after 5 days time still no payment received.
I emailed numerous times asking them to review my banking information and sent in a pre authorized debit form 3 different times along with an updated bank statement to prove I have not received payment.
I have received back email after email from them stating "give me 2 days to review this info and thank you for your patience.
They are giving me the run around and saying funds have processed from their end and it must be my bank I need to speak with.
I have spoken with my bank on a daily basis . No funds have bee sent to my account from this casino.
I'm at a loss. Tgey keep sending me emails with no information as to what they are doing to rectify this and just keep saying its been processed on there side.
I need help here. I have all the emails they have sent me and all the proof I have not received a penny from them.
I trusted enough in them to deposit my hard earned money and I want the money they owe me
I won it fair and square. Can you help me? I have attached some of the emails I received from temple nile. All pretty much say the same thing. I really need help on this one!

Resolved

$1900

Complaint Statistics

Resolved 7

Avg. Amount $ 1,135

Avg. Complaint Duration 0 hours

Avg. Response Time 0 hours

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Player rating

5.5/10 ● 21 reviews

Top reviews from our players

volendam101

7 years ago

8/10

Good casino, lots of slots,new ones every week.
Site works excellent , smooth.
Payments within 2 days after withdrawrequest. Very nice first welcomebonus of200 percent.

I dont like the free spins coming with your welcome bonuses, because of the high wagering and you have to fulfill this wagering before you can make a withdraw from your original balance which you already wagered.
And the 2nd or 3rd welcomebonus, the one with 25 percent, is not interesting being a low or midroller .
My suggestion is, just take the 1st welcome bonus and play without bonus the 2nd and 3rd time.
One more thing I dislike is the rewardsystem, Temple Tokens. One has to play quite a lot for a few free spins and or abt 10 years to earn a ballpoint. Ok, an expensive one but this needs improvement.

Hi VOLENDAM101, thanks for taking the time to send us this great review. We are very glad that you are enjoying the big variety of games that we have and our marketing and in house design team have already read your review and you made them happy, so thanks again :) Regarding our welcome bonus and our reward system, we follow the respective wagering requirements for all spins and bonus awards as all online casinos do.Therefore, we do our best to give our players the most fair and generous playing experience. We are also glad that you are happy with our financial team and our withdrawal system. Your feedback is noted and all views are valuable for our future development. Have a great evening Regards, Temple Nile Casino