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Page 2 – Player Reviews for Temple Nile Casino

Temple Nile Casino
Welcome Bonus

200% up to €500 + 30 Bonus Spins, 1st Deposit Bonus

Our Rating CasinoRank
7.4/10
CasinoRank
Player Rating 21 reviews
5.6/10
21 reviews
Complaint Response 7 complaints
0 hours avg. 7 complaints

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Player Rating
5.5/10 ● 21 reviews

Top Reviews From Our Players

I registered here hoping to get the massive 200% bonus but I didn't since my country is restricted from participating in promotions unless otherwise stated. The variety of software providers is astonishing massive. Literally you can play anything you desire. Verification process wasn't completed until on the 3rd day I went on chat and the agent completed it and verified my account. Later I deposited (minimum deposit 20euros) but I wasn't lucky. But the slots got good rtp. Later I received a special promo only for me which gave me 40% hopefully I will take it soon.

The only thing I didn't like was that in order to find the bonus terms its kinda perplexed. Except that everything's cool.

Hi KAYENNE23, Thanks for taking the time in writing us this review :) We really appreciate that you are having a great time in our site. Regarding our bonus terms, we need to say they are very easy to find since there is a link below the main image of the site, next to the Bonus promotional text. Have a great week. Best, Temple Nile Casino

user avatar

Great selection of games
Good bonus
Fast withdraw
really nice support
A really enjoy playing in this casino, I didnt have any problems,
Recommended

The bonus cannot be forfeit, you have to complete the wagger even if your have like 30000 Euros in real money and only 10 euros in bonus money, but Thats why you always have to read the T&C and bonus policy.

Hi ARIMANSNAKE Thanks for giving us more than 6 green stars! Wow… Thanks! We are happy to read that you like our big selection of games and that you are happy with our offers and services. Thanks again! The Temple Nile Team

user avatar

Decent selection of slots, great web design, very good bonuses.

(Look at the end for TLDR and conclusion)

The customer support is horrible, it can take upto 30 or 40 minutes to get something resolved.

I used a bonus which had 50% and 50 freespins on any net ent game however when I went to choose a net ent game, the freespins weren't there, headed over to customer support and someone who typed in english (I'm from Norway so expected someone from Norway to reply like usual) said that I would have to play it on book of dead, but as the terms and promotions stated, I could use it on any net ent game, turns out that there are different welcome bonuses for different countries and I was subjected to the UK one which had 50 spins on book of dead, which is really bad considering I am from Norway and should be subjected to the Norwegian Terms & Promotions, now the guy in the support told me I could play my book of dead spins and tell him when I was done so he could take my bonus balance, he refused to let me play it on any net ent game I desired, so after I did the spins, I went back to support and was put with someone who typed in Norwegian, told him my situation and what the guy had told me to do, after he removed my bonus balance, I told him again how the Norwegian welcome bonuses are different from the UK one, he didn't even respond to it and said "Is there anything else I can help you with?".

TLDR: Was subjected to the UK Bonus Terms and promotions when I am from Norway and they have their own Norwegian terms & Promotions, was told to use my spins on book of dead which is what you get in UK Terms & Promotions and not an optional net ent game like in the Norwegian terms & promotions, talked to another guy in customer support and he removed my bonus balance and completely ignored my situation.

Conclusion: Stay away if you want what is promised with bonuses, play if you don't really care for a fuck up or two despite customer support having no leniency when they're clearly in the wrong.

Hi SORAION, Thanks for your review. We are happy to hear that you like our selection of games, our website and our bonuses... We are here to give the best service we can and words like this are always great to see :) Regarding your comments on our customer service, we are sorry that our team took 30 to 40 mints to resolve your case. We have a high level of customer satisfaction and our customer loyalty is even higher. We train our customer service team to give the best service possible and sometimes they do extra checks and this can take some extra time. We hope you have a great day. Best, Temple Nile Casino

user avatar
Inactive user
3/10

Everything was ok until you will take a withdraw. Many games and quickly chat.

Since I have a little bonus saldo I can not take a withdraw and they will not take this bonus away. I have never seen that on any others casino.

Hi OHAUGLA3, Thanks for your review. We are happy to hear that you like our selection of games and that you are happy with our live chat team :) Regarding your withdraw, please get in touch with our customer service team/live chat team again, to get a solution. Thanks, Temple Nile Casino

user avatar

Large variety of games and fast payouts. The support offers great service and they've answered all of my emails quickly.

Bonus claim system could be more smooth, now you have to contact support to claim your bonus.

Hi, Thanks for your positive review 😊 We are happy to read you like The Temple Nile Casino. We are known for our good customer service, so we will take your suggestions on board. Thanks, The Temple Nile Team

user avatar

Liked this casino alot, there was a good bonus and helpful support. They really responded fast and the bonus was instantly. Liked also how u could choose not to have a bonus. as the other bonuses are abit smaller so fine to have the option. Games worked well, except for one, but it worked later on.

Not much to say here. Only thing was that I popped out of av round in a game and couldnt get in again, before after a while. But this has happened to me before as well, but on other casino. It was netent game so this is not directly the casino fault.

Hi KIMMMI, We are very happy to read your review! Thanks for taking the time to write it, we really appreciate it :) Here in Temple Nile we work hard for our customers and we always try to give the best service possible. We will send your review to the relevant departments, they will be glad to read that they are doing a great job. Have a good evening. Regards, Temple Nile Casino

user avatar

Nice website, loads of games and friendly support and fast payouts.

They only let you withdraw 5000 euros per week which I dont really understand I've deposited more then 10k on the page..

Hi there! Thanks for your comments! We are happy to read that you like our friendly support team 😊 Regarding your withdrawal limit, this is all documented in our Terms and Conditions. Please feel free to reach us out if you have any doubts. Thanks again, The Temple Nile Team

user avatar

Temple Nile is a great casino under White hart gaming. A wide range of slots,
Great navigation and no lagging. Nice welcome bonus of 200% + 30 free spins. Bonus points accumulated whilst playing. I requested a withdrawal which was processed after pending for two days as stated in their terms. Overall I enjoyed my experience at Temple Nile. I surely will play here again !

To redeem free spins or prizes from bonus points accumulated from playing you have to contact customer support you cannot automatically exchange them.

Hi LADYLUX, Thanks for your review! We are happy to read that you enjoy our site, games, and customer support. It’s great to receive your kind words! Have a good day! The Temple Nile Team

user avatar

Great Casino, very good game selection, nice interface, support availability is excellent and also friendly, fast withdrawal which is important in my opinion and smooth gameplay.

The only thing i would like to see different is the way you have to contact chat to redeem point for, for example free spins.

Hi BLACKTEMPLE, Thanks for your comments! And thanks for your green stars! We are happy to read that you enjoy our site, games, customer support and withdrawal system. Kind Regards, The Temple Nile Team

user avatar

Great site if i could register. slots look nice ect

can't register due to im a bonus abuser (new casino comes with 200%) of course im going to join just like most of the white hat gaming played on nearly all with there welcome offers. but can't with this one only happend after i got a big withdraw from one of there other casino's before that registering was not a problem.
thanks

Good casino, lots of slots,new ones every week.
Site works excellent , smooth.
Payments within 2 days after withdrawrequest. Very nice first welcomebonus of200 percent.

I dont like the free spins coming with your welcome bonuses, because of the high wagering and you have to fulfill this wagering before you can make a withdraw from your original balance which you already wagered.
And the 2nd or 3rd welcomebonus, the one with 25 percent, is not interesting being a low or midroller .
My suggestion is, just take the 1st welcome bonus and play without bonus the 2nd and 3rd time.
One more thing I dislike is the rewardsystem, Temple Tokens. One has to play quite a lot for a few free spins and or abt 10 years to earn a ballpoint. Ok, an expensive one but this needs improvement.

Hi VOLENDAM101, thanks for taking the time to send us this great review. We are very glad that you are enjoying the big variety of games that we have and our marketing and in house design team have already read your review and you made them happy, so thanks again :) Regarding our welcome bonus and our reward system, we follow the respective wagering requirements for all spins and bonus awards as all online casinos do.Therefore, we do our best to give our players the most fair and generous playing experience. We are also glad that you are happy with our financial team and our withdrawal system. Your feedback is noted and all views are valuable for our future development. Have a great evening Regards, Temple Nile Casino

user avatar

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