Swift Casino

Absolutely nothing
Yes there’s a great selection of games but no matter how much you win you will not be able to withdraw it. Customer service take hours to respond and give nothing but automated responses

Awful site. Have no issue taking your money but even after getting your life history still refuse to let you withdraw. AVOID! I spent a solid week unloading document after document, all refused. I have countless chats and emails with nothing but automated responses that come hours after you ask a question. A complete con of a site

The things I like about Swift casino are very, very few and I find it difficult to fill in 150 words about. I guess it has a good selection of different slots, but that is the only good thing I can say

Terrible customer service. Live chat is a message service which they can take days to reply to. Sometimes it’s only a few hours if you’re lucky.

They lie about attempts at withdrawals and try to get you to send banking information that they have no business of knowing

These people really are a liability for identity fraud, and I have registered my complaint with an ADR and local politician, who agrees their practices seem shady

There are many other casinos you can use. I have been waiting 41 days for them to process my withdrawal.

Potential scammers, avoid at all costs. Pls learn from my mistake

With a score of 9, you can expect that Swift Casino has a lot of positives. When it comes to payment methods, it has a strong case because they have a diverse list of options. That is big for the site because it can reach a large market with that. Withdrawals are a breeze to do on Swift which is a huge positive for people who want to play and withdraw quickly. With a mobile-friendly design, Swift lends itself to a larger audience. A large part of the site is optimized well so that it can affect any casino player.

Even if the score is 9, there are still some negatives on the site. It might look like nitpicking but some games are laggy which should not happen on such a premium site. It also doesn’t help that the site has live chat but it’s only available to the members which are a big negative because it limits the community’s ability to grow further. You should always look at these small negatives as a way to improve the site and when they do, you can expect this score to go up. It Swift Casino still deserves the highest of recommendations.

I opened an account, was able to deposit straight away and 1 second after was logged off from the site and not able to log in again. I tried to recover password and I never received the email with the process ( and yes is not in my junk folder) I tried to contact CS ( they state that they have 24/7, live chat, email and phone all lies) chat is not available, I received an answer via email ignoring all my comments and asking me to follow the recovering password process. I reply back and after 5 hours no answer back. I found their phone number in Cyprus and spoke with someone that informed me that she will send a message to managers. The funny part, they didn't solve my issue but they send me an email falsely stating that they tried to call me, they didn't. Do you really want to play here? I just want a refund at this stage!

I came across Swift casino a few days ago when I was looking for a new online casino to try, and noticed Swift casino on Askgamblers new casinos list. After taking a quick look I noticed that they are powered by a huge amount of game providers including Netent, Play'n Go, Microgaming and others so I was really curious to try them out.

After signing up I wanted to check out what kind of welcome bonus they offer and it was a decent match bonus of 100% along with 50 free spins, however, what I didn't like was the fact that the bonus had quite high wagering- 30x deposit+bonus amount while the free spins had 60x wagering. In my opinion that's quite high and therefore I decided to make a deposit but not take a bonus as I wasn't a fan of their terms.

I made a deposit of 30eur and decided to start off by playing Book of Dead which is a great option with minimum bets. Within the first few spins I managed to get free spins bonus but it paid only 40x bet. I stayed for a little bit, but when my balance dropped below 20eur I decided to give a try to Reactoonz. I was playing with minimum stakes and almost got a Gargantoonz feature however, the last alteration ruined it. I managed to get a few decent wins but my balance never recovered to a place of having even a small profit. When it dropped to the last few euros I went to Starburst as it can be a recovery game for small balance, but this time it didn't happen and shortly after I lost my remaining balance.

Overall, my time at Swift casino was short but decent. They have a very wide game portfolio which I appreciate, but so far there wasn't really anything that stood out for me and would make me come back. They have a few promotions going on but the wagering is way too high for my preference. All in all, they seem to be a decent casino but I won't be returning back.

Great selection of games. The bonus is OK, with a turnover of 30x. They have all the providers that major casinos have, and both live and regular table games.

They tell you that verification takes up to 12 hours but sometimes can take up to 48 hours if something else is required. I had to ask them AFTER 48 hours what was going on, they apologized and told me nothing more is needed and my account is now fully verified. Extremely misleading.

They also tell you that pending cashouts are released within 11 hours. I requested a cashout more than 24 hours ago, it is still pending although I am fully verified. They could not tell me in chat what was going on or why it was still pending, only that it will "likely" be released sometime today.

Very bad behaviour to promise time frames for two different tasks and not keeping any of them. Extremely disappointed, especially when there is such a great selection of casinos available. I would not recommend playing here.