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Stake Casino

Our Rating CasinoRank
9/10
CasinoRank
Player Rating 281 reviews
8.9/10
281 reviews
Complaint Response 61 complaints
2 days avg. 61 complaints

AskGamblers Quick Overview

Editor’s View

Stake Casino has a smooth design with a minimalist dark background and an extensive side menu that can help you access different games, providers, promotions, the VIP club, a blog, and a forum.

This is also where live support and responsible gambling are located. As you scroll down, you can see games, the latest winners, some information about the casino and different links in the footer that are neatly organised.

What we like
  • Live chat is open 24/7
  • Live casino available
What we don’t like
  • Live chat not available unless registered
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Stake Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://stake.com/
Established
2017
Licences
Curacao Gaming Control Board, SIGAP - Betting Management System (Brazil), Coljuegos (Colombia)
Affiliate Program
Languages
English, Portuguese, Spanish, German, Russian, French, Indonesian, Japanese, Korean, Polish, Turkish, Vietnamese, Chinese, Hindi, Finnish, Arabic
Casino Type
Mobile, Instant Play, Sports, Live Casino, Crypto Casino
VIP / Loyalty Program
VIP Program
Social Platforms
Facebook, Instagram, X, YouTube

General Information About Stake Casino

Stake Casino is a unique online casino that offers an experience you may not be able to find anywhere else. It is licensed and regulated by the Government of Curacao and has won our Player’s Choice 2022 Award.

You can select multiple languages and access the casino instantly through a web browser or mobile. The registration process is simple. In addition to a ton of games, a great VIP Club, and multiple promotions offered to new and existing players, there is a blog and the casino’s forum where you can obtain information.

The casino rating of Stake Casino is high because it provides a fantastic environment for its players. We encourage you to read our expert review and learn more about payment options, customer support and games you can play at the casino.

StallCation

Complaints

Read the complaints other players have left for Stake Casino. Learn more about complaints.

Show all complaints
Stake Casino - Suspended account holding funds 3601 USDT

My stake account has been suspended and withdrawals are locked. I currently have 3601 USDT in the account. When I contacted their account team to inquire why my account was suspended and why I am unable to withdraw my own funds, they informed me that I need to resubmit documents for verification and only after this process will I be able to access my funds my account. Was already verified previously despite this I agreed to cooperate with them and submitted all the required documents including my identity proof, a selfie and all documents which they asked. After making me wait for over a week they rejected my identity document and selfie and are now demanding that I provide a passport for verification.

The issue is that I do not possess a passport, my account was already verified using other identity documents in the past and now they are making unnecessary excuses insisting on a passport to verify my account, I have explained to them multiple times that I do not have a passport and cannot provide one as I have never applied for or obtained one, despite this they continue to respond rudely and insist that I must submit a passport to withdraw my funds.

They have now stopped replying to my emails and this situation is causing me significant financial stress and I am deeply concerned about accessing my hard earned funds. If AskGambler platform can help me in resolving this issue I would greatly appreciate it, please help me.

Stake Username < sent to the casino >

cart-pointer
74h left
$3601
Stake Casino - Repeatedly and unreasonably rejecting KYC and demanding impossible signed and stampedpayslips
Casino: Stake.com
Username: NikasNikas
Country: Canada
Date problem started: November 2025
Amount in dispute: 249 (locked)

Summary of the issue

My account at Stake.com has been temporarily suspended and my withdrawals blocked while the casino requests repeated and increasingly unrealistic KYC / source of funds documents, even though I have already provided everything that is actually available from my employer and bank.

Timeline and details

– On 20 November 2025 I received an email from Stake informing me that my account was suspended and that they needed additional KYC documents under their Terms of Service (Clause 4.8).
– I was asked to complete verification up to Level 4:
• Level 2 – selfie with ID and username/date
• Level 3 – utility bills and proof of payment for the last three months
• Level 4 – payslips and bank statements for specific months, with the salary figures matching
– I followed these instructions and, after some confusion about my username, Stake later confirmed that Level 2 and Level 3 were completed.
– For Level 4, I was first asked for payslips and bank statements for April, May and June 2025. I uploaded:
• Original electronic payslips for those months
• Bank statements clearly showing my salary deposits, which match the payslips
– Despite this, my submissions were rejected several times without any clear explanation beyond “documents did not meet the requirements”, and I was asked to re-upload everything multiple times.
– Later, Stake changed the requirement to May, June and July 2025 and again requested payslips and matching bank statements. I complied and submitted the documents again.
– After several days, I received a new message stating that my Level 4 submission was rejected because the payslips must be “signed and stamped by the authorised issuer and contain full company details.”

Employer confirmation – requested documents do not exist

My employer is a large Canadian utility company. I contacted the Manager of Payroll to try to satisfy Stake’s request. In writing, my employer confirmed:
– They do not have an official company stamp or seal for pay stubs.
– They do not issue pay stubs with signatures.
– Pay stubs are generated electronically in the same format for all employees and already contain company's letterhead and details.
– They cannot reissue payslips in a different format or add stamps/signatures.

This means that the type of document Stake is now demanding (signed and stamped payslips) is impossible for me to obtain, not only personally, but for any of my company's employee. I have already provided the only official payslips that exist, together with the bank statements showing matching salary deposits.

My position

I believe I have fully complied with Stake’s KYC and source-of-funds requirements to the best of my ability:
– ID verification and selfie have been accepted (Level 2).
– Address verification and bills have been accepted (Level 3).
– For Level 4, I have provided:
• Original electronic payslips for the requested months
• Bank statements for the same months with matching salary entries
• Written proof from my employer that they do not issue signed/stamped payslips and cannot reissue them

Despite this, Stake continues to reject my submissions and insists on a type of document that does not exist in my employer’s system. In practice, this means my account remains suspended and my funds are blocked for reasons beyond my control, even though I have been completely honest and transparent.

I understand that casinos must follow AML and KYC regulations. However, I feel that in this case Stake is moving the goalposts and demanding impossible documentation instead of reasonably assessing the documents I have provided.

What I am asking AskGamblers to do

I kindly ask AskGamblers to review my case and help mediate with Stake. Specifically, I am asking that:
– Stake accepts my official electronic payslips and matching bank statements as sufficient proof of income and source of funds and completes my Level 4 verification; or
– If Stake still refuses to verify me, that they clearly state their final position and release my remaining balance, rather than leaving my account indefinitely suspended despite full cooperation.

All relevant emails from Stake are attached as pdf.

Thank you for your time and assistance.
staus Resolved
$249
Stake Casino - Winning live roulette but bet denied

To Whom It May Concern,


I am writing to file a formal complaint regarding a highly concerning incident that occurred on my Stake.com account, resulting in the denial of a legitimate win on Live Roulette and an inexplicable deduction from my balance.

On 14-07-25, at approximately 5:15pm EST, I was playing Live Roulette on Stake.com. My account balance at the time was a precise $500.00. I placed a single bet of $500.00 on "Black".

The spin concluded, and the ball landed on number 31, which is a black number. According to the rules of Roulette, this should have resulted in a winning payout, doubling my $500.00 bet to $1,000.00.

However, immediately after the spin, instead of receiving my winnings, I was presented with an error message stating: "Not enough funds." This message was perplexing, as my balance clearly showed $500.00 at the time I placed the bet, and the bet itself was accepted.

To make matters worse, upon checking my main account lobby balance directly after this incident, my balance had inexplicably changed from $500.00 to $499.99. It appears as though a single, unexplainable penny ($0.01) was deducted from my account at the exact moment I should have received my winning payout, effectively triggering the "not enough funds" error and preventing my legitimate winnings from being credited.

I promptly contacted Stake's support team via live chat (and subsequently via email), and the issue was escalated. I received a response from a representative, BrankoV, who stated that the issue was due to "the balance on the provider's end will always be rounded to two decimals and if you have for example $4.4999 on your balance, it will be rounded to $4.5, but if you try placing a bet with $4.50 or go all in, it will be rejected due to insufficient funds." They then claimed they were "unable to compensate by crediting potential winnings since no funds were deducted from your account for the bet in question."

I find this explanation to be entirely inconsistent, illogical, and unsatisfactory for the following reasons:

Initial Balance Integrity: My account was funded with a perfectly round $500.00. There were no underlying decimal points that should have resulted in a "499.9999..." scenario.

Bet Increment Integrity: All my subsequent bets (and previous activity) were in precise $0.01 increments (e.g., $0.01, $0.02, $0.50, $1.00), meaning my balance should always remain at precise two-decimal places. It is mathematically impossible for my balance to have organically reached a state requiring such a complex rounding explanation.

Timing of the Error: The $500.00 bet was successfully placed and accepted, indicating sufficient funds. The "not enough funds" error only appeared at the point of the winning payout, after the winning outcome was determined. This strongly suggests a system malfunction or synchronization issue at the point of crediting winnings, not a pre-existing insufficient balance due to rounding.

Denial of Winnings: The casino's claim that "no funds were deducted from your account for the bet in question" is misleading, as the issue isn't about the original $500 bet being deducted (it was accepted), but rather about the non-payout of the winning bet due to a phantom balance error, which then mysteriously caused my balance to drop to $499.99.

This situation indicates a clear technical fault or an erroneous interpretation by Stake's support team. I believe my winning bet was legitimate and should have been paid out. The provided explanation does not explain the discrepancy, the phantom deduction, or the denial of my winnings.

I am seeking a thorough re-investigation of this incident, focusing on the actual technical logs of the Live Roulette game at the specified time, and the immediate crediting of my winnings of $500.00 (representing my original bet being returned plus the winning amount).

Thank you for your attention to this critical matter.


Sincerely,

< personal information removed >

staus Resolved

Complaint Statistics

Resolved 39
Avg. Amount $ 13,569
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

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Player rating
8.9/10 281 reviews

Top reviews from our players

Love stake.com l’ve played on many different casino sites but I have to say Stake.com is the best! Has client benefits that are just unreal 24/7 live support and offers sports betting as well as all my favorite casino games.

I really don’t have anything I dislike about this site it’s triply the best. I really highly suggest you try this site and you will easily agree with me!

Thanks for your great feedback! We're happy you're apart of our community at Stake :)

user avatar

I have personally played on Stake casino a few times because I was able to collect some Satoshi through their paid to post forum and then transfer them to Stake. I have made one withdrawal of 0.002btc which was sent instantly to my bitcoin wallet so I can confirm they are a trusted website with instant payments. If you got bored of playing the same casino games and still don't get any winnings you should try Stake for a while because here you will find new games and have fun while playing them. Stake.com is trustworthy and not a scam. Though they have much to do and fix like visual bugs and lagging, they provide really high service. The great thing is that you can play staying totally anonymous, that’s a huge advantage in stark contrast to traditional online casinos.

I really like the site because of the games specially sports and dice, there's always a support helping us 24/7, unlike on any other casinos that takes ages before the support will reply lol, I like those giveaways made by admins like on twitch, twitter etc. especially coupons.. I love the community specially on our channel filipino also on english too
There's a forum too that you can get free satoshi's on pay per post, with there you can able to communicate and able to learn new things with different players. Eddie is such a generous person he not only look into business but he made a more wonderful community on stake that not every casino had, that makes it no.1 cryptocasino for me :)

Nothing I dislike about the site.. its perfect for me, the only one thing I want to be back is the old rainbot and of course about losing but yeah its really part of gambling, sometimes we lose but sometimes we win :)

Thanks Yomzkie! Your words are really appreciated by us here at Stake. We're very happy to have you on board.

user avatar

I wasn't too sure of stake at first, but boy this casino has delivered! Being there and witnessing it run it course and evolve from the very beginning (I was originally a member of another related casino, aka Primedice, and thus came to know about stake 'early') I admit I am really pleased. Multiple chatrooms along with chat commands and mods, 10+ games, ease of use, many and I mean MANY promotional programs, the forum (It's a universe of its own, sometimes I get lost in it XD), and a support team that has always replied me within a minute, are all game changers :)

Although stake supports multiple coins (7 cryptocurrencies at the moment I am writing this) and also has its own built-in crypto exchange, I believe adding a handful of other coins won't hurt :)

Hey Absentt! Thanks for your review, we're so happy you've been with us on this journey! We will certainly take your advice on board regarding some more coins.

user avatar

I have been playing on stake since it was released. Since day one. 8th of August 2017. And ever since I'm so hooked on this site that I don't even get a thought to play anywhere else, That's because of the trust they gave us in games by making it Probably Fair and by making it more simplified to look up and verify each bet easily. That makes me confident to deposit any amounts that I want to gamble with without any hesitation of my rolls being rigged. Stake is the most fairest site with lowest house edge I've ever played at with the ease of instant withdrawals and no minimum deposit. Along with the best catchy each Game Interface it makes it more fun and entertaining to bet, Stake is not only the Best Gambling Site, But Stake is the Best Gambling Community Around. And the awesome interactive support with players makes it feeel like "Home" to me. The Best thing I like about stake is the multiple Bonuses every week and every month they give me. I can't think of any other site that cares for their players like stake does, 25% Rakeback, Weekly Bonuses, Monthly Bonuses, Special Bonuses for reaching Each Vip tier, Personal Vip Host, A reload (Faucet) of upto $2 every hour. Forum challenges, Discord Giveaways, Telegram Challenges, Twitter Giveaways way too much than anyone could ask for... STAKE is the best gambling site that provides all the necessities a gambler would ask for.

There's nothing that I dislike about stake Winning and losing is a part of game, But yeah the Annoying new players that spam and beg for tips in the chat is the only thing I dislike lol but Then the Best Mods and support always get rid of them in a couple of seconds. So there's nothing left to dislike.

Thank you for kind words, and thank you for being around since day one! We take pride in our provably fair system, and we hope it brings a new wave of fresh ideas to the crypto gambling scene! Hopefully those players spamming in chat will stop soon! Thanks again :)

user avatar

Stake changes the world of gambling online. The people that run it make you feel like their your neighbors across the street. The games are great with many to choose from. Also I've met some pretty cool peeps through the site which has also been really awesome!

Thank you for your feedback! We love hearing that our team and our players have made you feel welcome.

user avatar

The best crypto casino out there in the web world. The best provably fair site and a great community to engage in. Also, they always take care of their loyal players with lots of bonuses, giveaway, etc. I can tell no one would play in any other site if they find Stake once.

Actually to be honest there's nothing about stake you can dislike except some beggars and scammers on chat who always trying to get something from you but I think that's just a part of every other gambling site with chatbox integrated

Thanks for your support! We are aware of beggars, but we do take pride in the social element of our site! We hope they aren't too frustrating for you!

user avatar

So first of all I never had any issue with withdrawing or deposits on Stake. Neither with bonuses claiming.
Now about the casino itself. First thing is games choices. I have to admit that for a casino choice is limited but they have really good games for winning steadily. With 13 games choice is good enough and stake is adding regularly new games. And all are made by themselves so no chance to find the same games you can find elsewhere.
Many games like hilo, dice, keno, mines, limbo and crash involve strategies and with a good one it's not that hard to win and be in profit.
They recently added a slot game and plan to have new slots so there will be soon more.
One of the thing I like the most in stake is the live chat and the amazing community that goes with. They were the first to do it ( with sister site primedice) and there's a real big community there. I made some real friends in here and it's real a valuable thing to have that big community around you.
Then the second thing I like a lot in stake is their bonus and challenge program it's simple it's the biggest I ever seen. Even the one that never deposited has a chance to win free coins to play with. The list is too big to put it down there but I'm going to try : social media giveaway ( free) Twitter, Facebook, discord, Instagram giveaways. Just put your username and you're win. Plain and simple. 1 to 10$ giveaway. Forum challenge. Every week new forum challenges from easy to hard. Prices may vary with the number of winner ( prize pool from 0.005 to 0.8 to share among the winner).
Daily telegram challenge. Challenge based on their games ( first to roll xx.xx number for example) prize goes from 3 to 150$ and 10 winners every day!! And it's free.
Daily races 1 or 2 hours. Twice a day you can race and the 100 people that wager the most during the time will share a prize pool. 1000$ for everyday race and 5000$ for Sunday mega race. And even more during special event.
What else? I'm sure I'm Forgetting some.
Then there's loyalty program. If you're a regular player you ll be soon VIP. VIP has much special advantage, cash back, monthly and weekly bonuses, special challenge and many more goodies....
There's rain tips to that fall during the day, randomly and also sent by support team during challenge and races..
For every special event like stake birthday all that is even more huge...
And last thing I really like is support team and mods that are amazing people really . And especially Eddie the owner that do weekly stream where he answer anyone question and show his hints to be a successful member of stake. Yes he shows how in his mind we can be successful on his casino...
Oh and I forgot.. All VIP bonuses are based not on the deposits or the losses but on the wagered amount. I find it really fair.
Now I'm not going to lie I lost some serious money there. But as I did on other places but I had great wins too.
I'm searching something negative to say about stake so that you don't think Im a stake member lol but yeah the worst thing I could say about stake is that.. It's really addictiv. You can have real amazing win streak and it is indeed addictiv. But it's the case for many good casinos. One thing I could say is that imho stake could do more to clean up the chat from scammer and beggar. As you can chat with others there's always some shameless people to ask for tips and sometimes they are smart and first make themselves friendly so that you start to think they are friend. Then you trust them and loan them few coins. And iviaouly they disappeared I ve been cheated few times like this. Maybe I'm too kind for that lol. But stake isn't allowing loan between player. That means when you do it it's at your own risk. And I'm ok with that. But now if a player is reported several times to have scam player by not paying back his debts they could ban him so that he doesn't keep scamming stake members... and they don't. They have a mute function for ppl who don't respect chat rules. You can be muted 1 hour to forever depending the situation.
Ok I think I have told more that I thought I would. I hope I didn't lost all readers with that long text lol. Last word is Stake worth the try at the very least!

Wow! We're stunned at these kind words!! Thank you so much, we appreciate it!

user avatar

I have been a member of this site for over 2 years now, I have to admit that this is my favorite casino of the casinos I've ever participated in.
This site has many game genres like dice, hilo, plinko, bacarat, keno, blackjack, crash, limbo ....
My favorite games are hilo and keno
With hilo game, the payout can be any number, no limit, the more cards you pass the payout, the higher.
Beside casino website has just launched bet sport.
The site has lots of promotions, and there is a race every day for $ 1k prize and every Saturday there is a mega race for prizes up to $ 5k
And they have a special promotion for VIP. Good rakeback and affilate
The support page is very friendly and always listen to you solve your problems
The admin of this page is really a big idol of mine. He is generous and really friendly
This site having a raffle award of up to $ 50k and for the next 2 days * you just need collect as much as ticket u can
They won't let you down, believe me

It lag when playing games sometime. and for the reason they are updating bet sport so a lot of bugs have happened, but in general they are trying to fix it.

Thank you for your kind words and your support! We are aware of these lag issues, and we are working hard in the holiday period to rectify them!

user avatar

This is by far the best crypto casino out there and it's thriving and exciting community makes it a must for any player. The support and VIP program is very personal and makes you feel like a valuable player.

The chat can be full of beggars sometimes and a lot of alt accounts. People just looking for free coins. and the selection of games needs to improve. Also they need to fix the notifications and how they are not showing.

Thank you for these kind words! Yes, beggars exist! However, we take pride in our great social community, these things happen! Thanks again :)

user avatar

Stake Casino News

Read all news about Stake Casino, check for updates and stay tuned for exclusive bonuses.

Stake Casino Makes Direct Crypto Deposits Available
Promotion Stake Casino Makes Direct Crypto Deposits Available

Having won the Best Crypto Casino at this year’s AskGamblers Awards, Stake Casino has already made some improvements for crypto players. Depositing and withdrawing cryptocurrencies has never been an issue at Stake. But, the new partnership with Mesh allows players to deposit crypto directly on the website, without using any external apps or websites. Quicker Than Ever BeforeIf you haven’t heard of Mesh before, all you need to know is that it makes your crypto deposits at Stake Casino quicker than ever before. Players will only have to connect their wallet to the casino and choose to deposit directly, select the crypto they’re using and proceed.Thanks to a seamless crypto payments system, the money will be shown in your account instantly. All cryptocurrencies which are available at the casino can be deposited this way. You can deposit crypto at Stake Casino without using any external sites or apps.At the moment, you can connect over 12 wallets to make direct deposits, some of which are MetaMask, Coinbase Wallet, Exodus, Rainbow and Blockchain.com. Other wallets are available, but the entire list can be seen on Stake Casino, as you connect them.Play at Stake CasinoStake Casino is a popular destination for players. Open since 2017, the casino has consistently provided the latest games and an excellent customer experience, earning a Player rating of 9 out of 10.With quicker crypto deposits, you can really enjoy playing your favourite casino games without waiting for deposits and withdrawals to process. Even if you’re not using crypto, Stake offers an excellent selection of payment options with which you can purchase Bitcoin or other cryptocurrencies. While you’re at it, make sure you pick up the bonus as you register (for new members only):[BONUS]Stake Casino: 200% up to $200, Welcome Bonus[BONUS]Have fun and don’t forget to leave your review of Stake Casino and share your thoughts with other casinos.

BGaming's Dragon’s Gold 100 Explodes with Over €23k Win Only Two Weeks After Release
Big Win BGaming's Dragon’s Gold 100 Explodes with Over €23k Win Only Two Weeks After Release

The maker of thrilling slot titles and overall top-notch casino entertainment, BGaming, had an exciting piece of news to share! One of its latest titles, Dragon’s Gold 100, dished out a dizzying sum of more than €23,000 to a lucky punter at Stake Casino, only two weeks after the game’s official release!A Fire and Money-Breathing Dragon!They say amazing slots pay out incredible wins, and in the case of BGaming’s Dragon’s Gold 100 Slot, this is definitely true!Little did the lucky player know that the latest addition to BGaming’s award-winning portfolio would bring such a fantastic win when they took the game for a spin and managed to cash out over €23,000 on a single, €15-worth spin! This is how the whole thing played out:While minding their own business and having fun with Dragon’s Glod 100 at Stake Casino, the fortunate punter landed two Expanded Wild symbols at the same time, which immediately occupied upper and lower spots!Thanks to this, dozens of winning combinations were formed, multiplying the initial stake of €15 by an astounding 1534 times! As a result, they took home more than €23,000! A massive win indeed! Although, prospective Dragon’s Gold 100 players should know that this is only half of the maximum exposure this game is capable of: maximum win on this slot can reach up to 3000x the stake! W-O-W!First BGaming Asian-Themed Slot with Luxurious FeaturesReleased a couple of weeks ago, Dragon’s Gold 100 is the first-ever Asian-themed slot from BGaming and it comes equipped with some impressive features, offering options to put in stakes in both fiat and cryptocurrencies.The slot boasts Wilds and Scatters that can convert into 100 paylines allowing players to have even greater chances to win big!“We have long wanted to add an Asian-style game to our portfolio. It turned out exactly as we imagined it,” Katherine Putieko, CS Marketing Manager at BGaming said, commenting on the launch.Well, we’re definitely sure that for this one lucky player the game turned out to be exactly how they imagined it! Now it’s up to you to try it on our website in fun mode, or for real at any BGaming casino.Good luck!

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