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Stake Casino

Our Rating CasinoRank
8.9/10
CasinoRank
Player Rating 282 reviews
8.9/10
282 reviews
Complaint Response 63 complaints
2 days avg. 63 complaints

AskGamblers Quick Overview

Editor’s View

Stake Casino has a smooth design with a minimalist dark background and an extensive side menu that can help you access different games, providers, promotions, the VIP club, a blog, and a forum.

This is also where live support and responsible gambling are located. As you scroll down, you can see games, the latest winners, some information about the casino and different links in the footer that are neatly organised.

What we like
  • Live chat is open 24/7
  • Live casino available
What we don’t like
  • Live chat not available unless registered
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Stake Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://stake.com/
Established
2017
Licences
Curacao Gaming Control Board, SIGAP - Betting Management System (Brazil), Coljuegos (Colombia)
Affiliate Program
Languages
English, Portuguese, Spanish, German, Russian, French, Indonesian, Japanese, Korean, Polish, Turkish, Vietnamese, Chinese, Hindi, Finnish, Arabic
Casino Type
Mobile, Instant Play, Sports, Live Casino, Crypto Casino
VIP / Loyalty Program
VIP Program
Social Platforms
Facebook, Instagram, X, YouTube

General Information About Stake Casino

Stake Casino is a unique online casino that offers an experience you may not be able to find anywhere else. It is licensed and regulated by the Government of Curacao and has won our Player’s Choice 2022 Award.

You can select multiple languages and access the casino instantly through a web browser or mobile. The registration process is simple. In addition to a ton of games, a great VIP Club, and multiple promotions offered to new and existing players, there is a blog and the casino’s forum where you can obtain information.

The casino rating of Stake Casino is high because it provides a fantastic environment for its players. We encourage you to read our expert review and learn more about payment options, customer support and games you can play at the casino.

StallCation

Complaints

Read the complaints other players have left for Stake Casino. Learn more about complaints.

Show all complaints
Complaint Regarding Unjustified Bonus Cancellation by Stake
I am submitting a formal complaint against Stake Casino regarding the unjustified cancellation of a promotion bonus, despite fulfilling all terms and conditions required.
On 23 January 2026, I received an official promotional email from Stake Casino offering the following:
“Bet $300 every day for 5 days and earn a $300 bonus.”
I fully complied with all requirements by placing at least $300 each day on 23, 24, 25, 26, and 27 January 2026. I also carefully checked the promotion terms and confirmed that poker games were not eligible, so I refrained from playing poker during the promotion period.
Additionally, I contacted Stake’s live support to ask whether I could place multiple smaller bets instead of one larger bet to fulfill the wagering requirement, and I was clearly told that this was allowed.
Despite completing all requirements, the bonus was not credited to my account on 28 January 2026 as expected. After contacting Stake, I received two official responses:
Stake’s customer support stated:
"Thank you for your patience. According to the information received from the relevant department, unfortunately this account is not eligible for the bonus campaign. As the evaluation criteria are not publicly disclosed, we regret that we are unable to share further details on this matter."
Furthermore, I was told:
"The promotion team made this decision based on their own evaluation; however, they did not share the reason for this decision with us. Therefore, we are unable to provide a clear explanation. Furthermore, this decision is final and cannot be reversed."
In addition to this, after submitting a formal complaint to Stake, I was informed that the decision was made by their internal team, that customer support has no information regarding this process, and that they are unable to provide any further explanation.
As shown above, Stake Casino cancelled the bonus without offering a specific reason, citing confidential evaluation criteria and refusing to provide any form of appeal or clarification. I believe this is unfair, lacks transparency, and violates the responsible gaming practices.
I am respectfully requesting that AskGamblers assist in resolving this issue, and I kindly ask that Stake Casino either provide a valid and clear justification for the cancellation or credit the earned bonus to my account.
Relevant evidence, including the promotional email, betting history, and support communications, can be provided upon request.
staus Resolved
Stake is scamming me and holding my 3086 USDT hostage with impossible demands

I am writing this complaint in absolute desperation and frustration. I have been a loyal player on Stake.com for over 2 years, trusting them with my funds. But now I feel I am being completely scammed and mentally harassed by their support team.

They have suddenly suspended my account and blocked my withdrawals, trapping my hard-earned balance of 3086 USDT. I have done absolutely everything they asked to prove my identity and source of funds.

I have provided

My Passport and Selfie

Bank Statements and Reference Letters

Official Salary Slips (my only source of income)

I even successfully verified my ID via the "Veriff" link they sent to my email.

My account is verified to Level 3. But now, for Level 4, they are playing games with me. They are demanding a "certified annual tax document." I have told them a thousand times I am a salaried employee. My tax is deducted directly by my company. I do not file the specific document they are asking for. It is impossible for me to provide a document that doesn't exist for me.

I have already sent my official payslips, which clearly show my income and tax deductions. This is 100% valid proof.

I believe Stake.com is intentionally requesting impossible documentation to stall the process and avoid paying out my balance of

3086 USDT. I have provided my Real proof of my identity and income source. now Its completely impossible for me to send documents for 'other' sources of income because my job is my only source of income. I have already sent them my salary slips and bank statements to prove this. They are simply using this request as a weapon to keep my 3086 USDT. They are blackmailing me. This is robbery and mental torture

Askgambler Please help me. I have provided every honest proof of my income. I just want my money back from these stake.com scammers.

My stake username is sin788

staus Resolved
$3086
Suspended account holding funds 3601 USDT

My stake account has been suspended and withdrawals are locked. I currently have 3601 USDT in the account. When I contacted their account team to inquire why my account was suspended and why I am unable to withdraw my own funds, they informed me that I need to resubmit documents for verification and only after this process will I be able to access my funds my account. Was already verified previously despite this I agreed to cooperate with them and submitted all the required documents including my identity proof, a selfie and all documents which they asked. After making me wait for over a week they rejected my identity document and selfie and are now demanding that I provide a passport for verification.

The issue is that I do not possess a passport, my account was already verified using other identity documents in the past and now they are making unnecessary excuses insisting on a passport to verify my account, I have explained to them multiple times that I do not have a passport and cannot provide one as I have never applied for or obtained one, despite this they continue to respond rudely and insist that I must submit a passport to withdraw my funds.

They have now stopped replying to my emails and this situation is causing me significant financial stress and I am deeply concerned about accessing my hard earned funds. If AskGambler platform can help me in resolving this issue I would greatly appreciate it, please help me.

Stake Username < sent to the casino >

staus Rejected
$3601
Repeatedly and unreasonably rejecting KYC and demanding impossible signed and stampedpayslips
Casino: Stake.com
Username: NikasNikas
Country: Canada
Date problem started: November 2025
Amount in dispute: 249 (locked)

Summary of the issue

My account at Stake.com has been temporarily suspended and my withdrawals blocked while the casino requests repeated and increasingly unrealistic KYC / source of funds documents, even though I have already provided everything that is actually available from my employer and bank.

Timeline and details

– On 20 November 2025 I received an email from Stake informing me that my account was suspended and that they needed additional KYC documents under their Terms of Service (Clause 4.8).
– I was asked to complete verification up to Level 4:
• Level 2 – selfie with ID and username/date
• Level 3 – utility bills and proof of payment for the last three months
• Level 4 – payslips and bank statements for specific months, with the salary figures matching
– I followed these instructions and, after some confusion about my username, Stake later confirmed that Level 2 and Level 3 were completed.
– For Level 4, I was first asked for payslips and bank statements for April, May and June 2025. I uploaded:
• Original electronic payslips for those months
• Bank statements clearly showing my salary deposits, which match the payslips
– Despite this, my submissions were rejected several times without any clear explanation beyond “documents did not meet the requirements”, and I was asked to re-upload everything multiple times.
– Later, Stake changed the requirement to May, June and July 2025 and again requested payslips and matching bank statements. I complied and submitted the documents again.
– After several days, I received a new message stating that my Level 4 submission was rejected because the payslips must be “signed and stamped by the authorised issuer and contain full company details.”

Employer confirmation – requested documents do not exist

My employer is a large Canadian utility company. I contacted the Manager of Payroll to try to satisfy Stake’s request. In writing, my employer confirmed:
– They do not have an official company stamp or seal for pay stubs.
– They do not issue pay stubs with signatures.
– Pay stubs are generated electronically in the same format for all employees and already contain company's letterhead and details.
– They cannot reissue payslips in a different format or add stamps/signatures.

This means that the type of document Stake is now demanding (signed and stamped payslips) is impossible for me to obtain, not only personally, but for any of my company's employee. I have already provided the only official payslips that exist, together with the bank statements showing matching salary deposits.

My position

I believe I have fully complied with Stake’s KYC and source-of-funds requirements to the best of my ability:
– ID verification and selfie have been accepted (Level 2).
– Address verification and bills have been accepted (Level 3).
– For Level 4, I have provided:
• Original electronic payslips for the requested months
• Bank statements for the same months with matching salary entries
• Written proof from my employer that they do not issue signed/stamped payslips and cannot reissue them

Despite this, Stake continues to reject my submissions and insists on a type of document that does not exist in my employer’s system. In practice, this means my account remains suspended and my funds are blocked for reasons beyond my control, even though I have been completely honest and transparent.

I understand that casinos must follow AML and KYC regulations. However, I feel that in this case Stake is moving the goalposts and demanding impossible documentation instead of reasonably assessing the documents I have provided.

What I am asking AskGamblers to do

I kindly ask AskGamblers to review my case and help mediate with Stake. Specifically, I am asking that:
– Stake accepts my official electronic payslips and matching bank statements as sufficient proof of income and source of funds and completes my Level 4 verification; or
– If Stake still refuses to verify me, that they clearly state their final position and release my remaining balance, rather than leaving my account indefinitely suspended despite full cooperation.

All relevant emails from Stake are attached as pdf.

Thank you for your time and assistance.
staus Resolved
$249

Complaint Statistics

Resolved 41
Avg. Amount $ 13,047
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

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Player rating
8.9/10 282 reviews

Top reviews from our players

I found www.stake.com crypto betting site and get very huge impression how good is this service. Absolutely brilliant. Fast deposit and very fast withdrawal. Good odds.

All perfect. Did not found any options what I don't like. Maybe could be more live bets offers but if compare with another crypto sites stake.com have biggest live offer.

Interesting own games, tons of slot providers, 24/7 support, instant withdrawals! No wagered conditions, all bonuses are wagered, can even be withdrawn! Great loyalty program, the best in the world in my opinion. Stake casino is the most fair casino in my opinion, never really had any problems and even verified the account. 10/ 10, I forgot about many giveaways

Sometimes there are overloads and lags and are probably the biggest and only downside, but nothing in the world is 100% perfect, I hope the casino's high level will be maintained. In my opinion, there is not enough cryptocurrency, it would be nice if Stake added more

Inactive user badge
1/10

Reloads I think, and the variety of games.
Lately the site has increased its gaming tools, which does not change the final result or change the speed of the strategies.

If you speak badly or complain in the chat, you will take a mute, and, after a few mutes, or appointment from the site administration, your account will never be able to receive rain again.
I consider dishonesty and an unethical thing, you generate and bet dollars for the site, and not have rain money, as they promise. There is no justification, personal vengeance for the managers of the stake.

Stake is byf ar the easiest casino to make deposits and withdrawals in any past online casinos I've encountered. Plus, there are so many games available including game shows. Crazy Time is a lot of fun. If you have not seen it check it out. I've seen many players that post their sessions on Youtube. Stakeguide.bet also has some compilation videos of people winning big on there as well as strategy videos with live casino games like lightning roulette which is a pretty awesome version of european roulette.

I guess if you are in the US, the site is restricted unless you use a VPN connection. If you use a VPN, you can set your location other than the US and you will be able to get on stake.com to view the website.

Very good many games and tomorrow people say will come 600+ very good slots. Very good people in PT chat, I love to speak in this chat with all my friends.

Need added rainbot back in chat to send rains for people all day no only in night when Ed is online. Need PT support people too because not all speak english.

A wonderful site, lots of games and they say that more will come around on their birthday next month.
What I missed the most is the incredible community that they have and they have a really lovely 24/7 support service.

There are two things I don't like about the site: the first is that they removed the rainbot from the PT chat, it was good to be able to chat and play and receive the rains, it made us feel special. The second and most important thing I don't like is that they only have support for those who speak English. I’m Brazilian and I’m writing this feedback with the help of the translator, because I don’t speak English, so it’s really annoying to use the Google translator every time you need help from Support, they should add support for people who don’t speak English too, as well as some other competitor sites.

I probably enjoy here because there are a lot of games, such as added of diamond game that I really like to play, and slots too.
The owner has a lot of race and challenge daily. Also weekly bonus for the vip, monthly and streaming raffle draw in forum stake to pick!
There is active support within 24 hours duty assigned.
That's why this site is the best for me.

Nothing to say because all is good to play there, and I really enjoy all the games. Very challenging there.
Thank you for being a part of stake player.

I am a fanatic player of stake. The owner have so many giveaways of his games specially every Saturday lots of bonus weekly and raffle draw in his stream. That's why I really love stake and there is a 24hrs active support in case of emergency can solve the problem of the account user.
Stake is the best gambling site for me. God bless and more power

No comment for dislike because its really good for me nothing I can say more for this very awesome like

My friend invited me here in stake last Dec 6, 2018 last year. First time I join here i look all the games and i'm very glad to see that there's so many choices, i must fun of mines because i really enjoy the bomb movement and very challenging. And stake upgrade the site to put more games, team support and the live stats shown in all games wagered. I was glad that i belong here because it has so many price for wagering competition and daily challenge there as I experienced it all. People are so very friendly well.

No dislike yet because the owner make a team support to resolve the problem of every individual player account and obey the rules and regulations there. I must really loved this site and enjoy. Thank you

Hi Cyrille, Thank you for all the kind words! We are glad to hear you're enjoying your time at Stake so far. Our team works around the clock to give you the best possible experience. As always, we're happy to hear from you. Stake.

user avatar

As a player of stake like me, I much enjoy here to play keno and unexpectedly won there so that I withdraw all my wins. So far that site is so very good for me because the owner lots of improvements to add. The team support live support through messaging if you have a problem to your account the support is very active, 24hrs to answer it and solved. This new site is better than the old site of Stake, the owner so very wise to put a mechanics there that the player attracts and enjoy.

That's why no dislike for me all is good their everything is fine. Thank you and more power to the owner more blessing to come

Hi there, Thanks so much for this awesome review! We're so glad to have you on this journey with us. Eddie & the team work hard to ensure the best experience for our players so it's always nice to hear it's appreciated. Take care and let's chat soon.

user avatar

Stake Casino News

Read all news about Stake Casino, check for updates and stay tuned for exclusive bonuses.

Stake Casino Makes Direct Crypto Deposits Available
Promotion Stake Casino Makes Direct Crypto Deposits Available

Having won the Best Crypto Casino at this year’s AskGamblers Awards, Stake Casino has already made some improvements for crypto players. Depositing and withdrawing cryptocurrencies has never been an issue at Stake. But, the new partnership with Mesh allows players to deposit crypto directly on the website, without using any external apps or websites. Quicker Than Ever BeforeIf you haven’t heard of Mesh before, all you need to know is that it makes your crypto deposits at Stake Casino quicker than ever before. Players will only have to connect their wallet to the casino and choose to deposit directly, select the crypto they’re using and proceed.Thanks to a seamless crypto payments system, the money will be shown in your account instantly. All cryptocurrencies which are available at the casino can be deposited this way. You can deposit crypto at Stake Casino without using any external sites or apps.At the moment, you can connect over 12 wallets to make direct deposits, some of which are MetaMask, Coinbase Wallet, Exodus, Rainbow and Blockchain.com. Other wallets are available, but the entire list can be seen on Stake Casino, as you connect them.Play at Stake CasinoStake Casino is a popular destination for players. Open since 2017, the casino has consistently provided the latest games and an excellent customer experience, earning a Player rating of 9 out of 10.With quicker crypto deposits, you can really enjoy playing your favourite casino games without waiting for deposits and withdrawals to process. Even if you’re not using crypto, Stake offers an excellent selection of payment options with which you can purchase Bitcoin or other cryptocurrencies. While you’re at it, make sure you pick up the bonus as you register (for new members only):[BONUS]Stake Casino: 200% up to $200, Welcome Bonus[BONUS]Have fun and don’t forget to leave your review of Stake Casino and share your thoughts with other casinos.

BGaming's Dragon’s Gold 100 Explodes with Over €23k Win Only Two Weeks After Release
Big Win BGaming's Dragon’s Gold 100 Explodes with Over €23k Win Only Two Weeks After Release

The maker of thrilling slot titles and overall top-notch casino entertainment, BGaming, had an exciting piece of news to share! One of its latest titles, Dragon’s Gold 100, dished out a dizzying sum of more than €23,000 to a lucky punter at Stake Casino, only two weeks after the game’s official release!A Fire and Money-Breathing Dragon!They say amazing slots pay out incredible wins, and in the case of BGaming’s Dragon’s Gold 100 Slot, this is definitely true!Little did the lucky player know that the latest addition to BGaming’s award-winning portfolio would bring such a fantastic win when they took the game for a spin and managed to cash out over €23,000 on a single, €15-worth spin! This is how the whole thing played out:While minding their own business and having fun with Dragon’s Glod 100 at Stake Casino, the fortunate punter landed two Expanded Wild symbols at the same time, which immediately occupied upper and lower spots!Thanks to this, dozens of winning combinations were formed, multiplying the initial stake of €15 by an astounding 1534 times! As a result, they took home more than €23,000! A massive win indeed! Although, prospective Dragon’s Gold 100 players should know that this is only half of the maximum exposure this game is capable of: maximum win on this slot can reach up to 3000x the stake! W-O-W!First BGaming Asian-Themed Slot with Luxurious FeaturesReleased a couple of weeks ago, Dragon’s Gold 100 is the first-ever Asian-themed slot from BGaming and it comes equipped with some impressive features, offering options to put in stakes in both fiat and cryptocurrencies.The slot boasts Wilds and Scatters that can convert into 100 paylines allowing players to have even greater chances to win big!“We have long wanted to add an Asian-style game to our portfolio. It turned out exactly as we imagined it,” Katherine Putieko, CS Marketing Manager at BGaming said, commenting on the launch.Well, we’re definitely sure that for this one lucky player the game turned out to be exactly how they imagined it! Now it’s up to you to try it on our website in fun mode, or for real at any BGaming casino.Good luck!

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