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Spinanga Casino

Spinanga Casino

The casino is restricted in your country.

Our Rating CasinoRank
3.7/10
CasinoRank
Player Rating 31 reviews
7.7/10
31 reviews
Complaint Response 71 complaints
2 days avg. 71 complaints

AskGamblers Quick Overview

Editor’s View

Spinaga is a fun and modern online casino. You can play a good range of games and the casino supports a good variety of payment methods and cryptocurrencies. One thing we noted is that there is no scrolling bar which makes navigating up and down the casino more difficult, and we hope this is something they improve in the future. 

What we like
  • 24/7 live chat
  • Deposits as low as €10
What we don’t like
  • Slow withdrawals
  • No weekend withdrawals
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Spinanga Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://spinanga.com
Established
2023
Licences
The Philippine Amusement and Gaming Corporation (PAGCOR), Anjouan Gaming Board
Company
Affiliate Program
Languages
English, French, Italian, German, Polish, Spanish, Hungarian, Norwegian, Czech, Finnish, Greek, Portuguese, Slovenian
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
VIP / Loyalty Program
VIP Program

General Information about Spinanga Casino

Spinaga Casino has added our online casino list by offering a catalogue of top games from industry leading software providers. You can play from any device, including the latest smartphones and tablets. 

Once you become a member you can discover weekly challenges and start completing missions for exclusive rewards. Register and log into your account regularly to complete one-time challenges. When you deposit you can also earn Bonus Craps and catch prizes, including Bonus Money, Free Spins and Coins. Below is our online casino review for more information. 

StallCation

Complaints

Read the complaints other players have left for Spinanga Casino. Learn more about complaints.

Show all complaints
Self exclusion ignored for 8 months and 14772 kr lost after repeated closure requests
I am filing this complaint against Spinanga Casino for repeatedly failing to honour my self-exclusion and account closure requests, resulting in continued financial losses over a period of more than 8 months.

Timeline of events:

On 11 August 2025 at 01:09, I emailed [email protected] requesting permanent account closure. I stated clearly: "I want you to permanently close my account." When asked why, I replied: "I dont want to play on this site anymore, have lost enough." I followed up the same morning asking again for closure. No confirmation of closure was ever provided.

On 1 October 2025, I again requested self-exclusion and permanent closure (referenced in subsequent emails).

On 13 December 2025, I emailed again noting that despite multiple requests since August, the account was still active. I warned that allowing continued deposits after a closure request breached their responsible gambling obligations, and stated I would pursue a formal dispute through my bank if the issue was not resolved.

On 22 December 2025, I sent a formal self-exclusion request, explicitly requesting: (1) permanent account closure, (2) self-exclusion from all gambling services, and (3) removal of my personal data from marketing. Spinanga asked me to confirm I understood my balance would be voided. I confirmed. At 23:31 on 22 December, Spinanga confirmed the account was closed.

On 23 December 2025, in a separate email thread, Spinanga (Sami) also confirmed account closure.

Despite TWO written confirmations of closure, on 19 March 2026, Spinanga sent me a VIP promotional email from "Jorge," offering me a 50% deposit bonus and assigning me a "personal assistant." When I replied that I had self-excluded and demanded they stop contacting me, Jorge responded dismissively and it became clear my account had NOT actually been closed. Jorge's only response was "We work on it."

As of today (17 April 2026), my Spinanga account remains active with a balance of 0.90 kr. I can still log in and view my transaction history.

Financial losses:

My payment history shows completed deposits totalling approximately 14,772.73 kr (NOK) made after my first closure request on 11 August 2025, across 31 transactions:

- 11.08.2025 (after closure request): 600 kr
- 11-13.12.2025: 9,165 kr (16 deposits via Apple Pay, Visa, Mastercard, Cash)
- 13-17.04.2026: 5,007.73 kr (14 deposits via USDT ERC20 and Cash)

Evidence attached:

1. Email thread from 11.08.2025 showing initial closure request and follow-ups (6 emails)
2. Email thread from 22.12.2025 showing formal self-exclusion request and two confirmations of closure
3. Email thread from 19.03.2026 showing VIP promotional email sent to a self-excluded player, and Spinanga's admission the account was not closed
4. Screenshot of full payment history from Spinanga showing all deposits from 11.08.2025 to 17.04.2026, with the account still active
5. Detailed deposit list with all transaction IDs, dates, and amounts

What I am requesting:

A full refund of all deposits made after my first account closure request on 11 August 2025, totalling approximately 14,772.73 kr (NOK). These deposits should never have been possible. Spinanga had a clear obligation to close my account upon request and failed to do so despite multiple requests over 8 months, two written confirmations of closure, and a formal self-exclusion request citing responsible gambling concerns.

I also request that my account be permanently and verifiably closed, and that all marketing communications cease immediately.
Status unsolved Unresolved
kr14,773

Spinanga Casino Complaint Stats

Resolved 59 / 62
Avg. Amount $1,134
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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Player rating
7.7/10 31 reviews

Top reviews from our players

Lily guided me through the account verification process with clear, easy-to-follow steps. She was super helpful and made what could have been a confusing experience feel simple and straightforward. It’s great to have support that actually takes the time to explain things and make sure you’re all set. Big thanks to Lily for making it so easy!

Spinanga Casino is well-organized, and I enjoy the wide variety of games available. The deposit and withdrawal processes were smooth, with multiple payment options to choose from. However, the site does occasionally load slowly during peak times, which can be a bit annoying. Still, it's a solid choice for anyone looking for a reliable casino with lots of game options.

Spinanga Casino is well-organized, and I had no trouble finding the games I enjoy. The payment process was smooth, and I like that they offer multiple withdrawal options. The only improvement I’d suggest is making the site run a bit faster during peak hours.

On 01/23/2025 I was playing with real money at Gates Xmas 1000, I entered the bonus and out of nowhere the page refreshed and when it came back it didn't have the bonus or the money I had already won within the bonus, considering that the rounds hadn't finished yet (8 or 9 were left). I immediately reported the problem in the live chat and by email and to this day nothing has been resolved, the answer is always the same and it seems to me that everything will stay the same. This casino is not honest, it is trash.

Spinanga Casino offers a decent variety of games, including a mix of slots, table games, and live dealer options. The deposit process was smooth, with multiple payment methods available, including e-wallets and traditional bank transfers. My withdrawal request took a bit longer than expected, as it was processed within 48 hours instead of the advertised timeframe, but it was ultimately successful. Customer support is available 24/7 through live chat and email. While the site runs well most of the time, I did notice occasional slow loading times, particularly during peak hours. Overall, it’s a solid option for casual players who enjoy a variety of games and don’t mind a bit of waiting when cashing out.

Spinanga Casino is a fun place to play! There are so many games to choose from, and I’ve had some luck while playing. From slots to tables to live games, it’s easy to find something you like. The only downside is that the site can be slow to load at times, but overall, it’s been a good experience. I’d recommend it to anyone looking for a trustworthy casino.

Great variety of games. Weekly promotions
with low minimum deposit limit.
Good rewards system where you can gather coins and trade them up for real money - if you combine this with bonus grab you get coins faster.

Very very slow withdrawal times. According to their FAQ it states that withdrawals are processed within 3 business days [mon-fri]. This is far from the truth. 10 business days is more like it.

Also the weekly 100% bonus has a 30x wager, but you have like 15 hours to wager it - terms states otherwise. Tried contacting support about this got some lorem ipsum answer back.
From time to time different providers slots are lagging.

Can somebody tell me if they really received withdrawal money? I'm still waiting for 10 days now and nothing changed, might be getting scammed to be honest

Crazy monkey game crashed before adding my winnings. Keep telling me that they are forwarding my issue, it's 2 weeks!!! 2 weeks!!!! Absolutely ridiculous from their side to not fix the issue also I was one ball away from the jackpot and it wouldn't show be the last ball as it crashed. It's not even a big win and they still won't give it to me. I think this casino is a scam as they have now blocked me from going on the live chat to ask for an update! They also kept logging me out of my account before finishing a conversation on the chat I had to talk to like 10 different people and no one could help me. It's a disgrace.

Everything is wrong, they only get payment for players and do not make withdrawals, support is a robots, the same with support or manager from telegram.

They don't withdraw money, support is a robot, support, and agents on telegram, not answers. Just SCAM. They pay partners to find new players and this is just a scam.

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