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Spinanga Casino

Item: Spinanga Casino
Rating: 3.8
Author: Sharon D.

The casino is restricted in your country.

Our Rating CasinoRank

3.8/10

CasinoRank

Player Rating 31 reviews

7.7/10

31 reviews

Complaint Response 65 complaints

2 days avg. 65 complaints

AskGamblers Quick Overview

Editor’s View

Spinaga is a fun and modern online casino. You can play a good range of games and the casino supports a good variety of payment methods and cryptocurrencies. One thing we noted is that there is no scrolling bar which makes navigating up and down the casino more difficult, and we hope this is something they improve in the future.

Sharon D.

What we like

24/7 live chat
Deposits as low as €10

What we don’t like

Slow withdrawals
No weekend withdrawals

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Spinanga Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://spinanga.com

Established

2023

Licences

The Philippine Amusement and Gaming Corporation (PAGCOR), Anjouan Gaming Board

Company

Stellar Ltd

Affiliate Program

7StarsPartners

Languages

English, French, Italian, German, Polish, Spanish, Hungarian, Norwegian, Czech, Finnish, Greek, Portuguese, Slovenian

Casino Type

Crypto Casino, Instant Play, Live Casino, Mobile, Sports

VIP / Loyalty Program

VIP Program

General Information about Spinanga Casino

Spinaga Casino has added our online casino list by offering a catalogue of top games from industry leading software providers. You can play from any device, including the latest smartphones and tablets.

Once you become a member you can discover weekly challenges and start completing missions for exclusive rewards. Register and log into your account regularly to complete one-time challenges. When you deposit you can also earn Bonus Craps and catch prizes, including Bonus Money, Free Spins and Coins. Below is our online casino review for more information.

Deposit Methods

Visa, MasterCard, EPS, Rapid Transfer, Volt, Skrill, Paysafecard, Neteller, CashtoCode, eZeeWallet, Bank Wire Transfer, Jeton, MiFinity, Bitcoin, Litecoin, USD Coin, Dogecoin, Ethereum, Tether, Binance, TRON, Pix, Transferencia Bancaria Local, Inovapay, AstroPay Card, MuchBetter, Interac, SticPay, Skrill 1-Tap, Siru Mobile

Minimum Deposit Amount

€10

Deposit Fees

Withdrawal Methods

Visa, MasterCard, Bank Wire Transfer, Rapid Transfer, Skrill, Neteller, eZeeWallet, MiFinity, Pix, Transferencia Bancaria Local, Inovapay, AstroPay Card, MuchBetter, Bitcoin, Litecoin, Dogecoin, USD Coin, Ethereum, Tether, TRON, Binance, SticPay, Skrill 1-Tap, Jeton

Minimum Withdrawal Amount

€10

Withdrawal Fees

Withdrawal Limit

EUR 500 per day, EUR 7,000 per month

Currencies

Euros, US dollars, Brazilian reals, Canadian dollars, Australian dollars, Czech Republic korunas, Norwegian kroner, Polish zlotys, Bitcoin, Ethereum, Tether, Litecoin, Dogecoin, TRON, USD Coin, Chilean pesos, Swiss francs, Hungarian forints, New Zealand dollars, Peruvian nuevos soles

Verification Speed

24-48 hours

Pending Time

1-5 days

Withdrawal Times

E-Wallets 0-24 hours
Crypto Currencies 0-24 hours
Bank Transfers 3-7 days
Card Payments 3-5 days
Weekend Cashouts No
Progressive Jackpot Wins Paid In Installments

Payment Information and Options at Spinanga Casino

The casino supports various payment methods for your deposits and withdrawals, including web wallets. It’s also a cryptocurrency casino, so that you can use options including Bitcoin and Litecoin. The minimum deposit and withdrawal generally start at €10.

You must verify your account when requested, and reviewing your verification documents can take up to 3 business days.

The casino processes withdrawal requests within three business days, Monday to Friday, which means there are no weekend withdrawals.

Withdrawal requests are processed according to your VIP status, which decides how much you can withdraw per day or month. You can have three withdrawals in your account at any one time, and the finance department is open from 6 am to 5 pm GMT.

Game Providers

Play'n GO, Pragmatic Play, Evolution Gaming, NetEnt, Quickspin, Push Gaming, Spinomenal, Red Tiger Gaming, Nolimit City, Yggdrasil Gaming, Relax Gaming, Wazdan, Thunderkick, Playson, Gamomat, BF Games, Merkur Gaming, Red Rake Gaming, Betsoft, Iron Dog Studios, 1x2Games, Amusnet (Former EGT Interactive), Gaming Corps, Swintt, CT Interactive, Tom Horn Gaming, Platipus Gaming, Felix Gaming, PariPlay, Fugaso, Hacksaw Gaming, SmartSoft Gaming, Mascot Gaming, PlayPearls, Caleta Gaming, Oryx Gaming, Kiron Interactive, Felt Gaming, Ezugi, BetGames, Spribe, Golden Hero Games, Zitro Games, Fantasma Games, Belatra, Mr. Slotty, Elk Studios, Skywind Group, High5Games, Nucleus Gaming, Apollo Games, KA Gaming, Stakelogic, 3 Oaks Gaming, Kalamba Games, Fazi, Evoplay, Betsolutions, Habanero, GameArt, Vibra Gaming, NetGaming, SYNOT Games, Revolver Gaming, Spinmatic Entertainment, Endorphina, OneTouch Games, Spade Gaming, Gamzix, Big Time Gaming, BGaming, Slingo, Playtech, Games Global, GameBeat, Just For The Win, Casino Technology, Foxium, Leap, Ortiz Gaming, CandleBets, Golden Rock Studios, 2 By 2 Gaming, Givme Games, Amatic Industries, G Games, Booming Games, Bally Wulff, Rogue, ELA Games, Expanse Studios, RubyPlay

RTP

Not publicly audited

RNG Tested

Progressive Jackpots

Yes

Game History Feature

Yes

Games at Spinanga Casino

You can enter the games lobby for a realm of top casino games, including the latest online slots and progressive jackpot slots. We found more than 80 gaming providers, including all the industry's top names! You can list them in the games lobby and see how many games are supported per provider. You can also use the search bar to find providers, games and categories.

When it comes to table games, there are versions of online blackjack, roulette, poker and more. Stakes start as low as 10p per bet, so we’re confident that you’ll find tables to match your budgets.

If you want to take your gaming experience to the next level, you can join other real players in the live casino hosted by live dealers. There are games of Live Roulette, Live Blackjack, Live Baccarat and Dice, Live Poker and Live Baccarat.

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Spinanga Casino’s Commitment to Responsible Gambling

The casino is a responsible gambling operator, and they advise you to set yourself gaming limits and allocate a set amount of time.

If you are struggling to maintain control of your spending, you can request a self-exclusion. You can contact customer service via email, and they will close your account within 24 hours.

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Yes

Customer Support at Spinanga Casino

When you need help, you can contact the casino, and you will be directed to the help center, which will provide various topics, including payments, verification, and casino bonuses. Live chat is available through the help centre if you can’t find the answers you are looking for.

When we tested live chat, we joined a relatively long queue, so bear this in mind during busy periods. The good news is that the queue went down quickly, and we were transferred to a friendly agent who confidently answered all our questions. Live chat is available 24/7, and you can chat in your preferred language and still get support.

If you want to get help outside of the live chat feature, you can email the casino, and you’ll find the contact details in the help centre alongside live chat.

Suggest an edit

Complaints

Read the complaints other players have left for Spinanga Casino. Learn more about complaints.

Show all complaints

Submit complaint

Account closed for the past month for no reason

Hello,

It’s been over a month since my account was closed, and I’ve had no access to it without any explanation.

I’ve been told to wait every day, and today I received an email stating that my account has been permanently closed following an administrative decision, without any reason, since I didn’t violate their terms of service. In fact, I haven’t received any notification—they just decided to close my account like that.

I had over $3,000 in my account, which is now gone.

I’m reaching out to AskGamblers today for help, since the site isn’t responding to me and hasn’t provided any explanation for the loss of my account and my balance.

Thank you for your help.

71h left

$3000

Withdrawal delayed since March 12th

I requested a withdrawal 8 days ago via Bank Card.

Their Terms and Conditions state a 3-day processing time.

I have contacted support multiple times (e.g., operator Bela), but they refuse to provide a Transaction ID or ARN code, claiming 'standard checks' without any KYC/AML requests.

I believe they are intentionally stalling the payment.

Resolved

Ft140700

10000KR pending and account under review

Hello there AskGamblers today I fill a complaint against Spinanga Casino for putting my account "Under review" when I had 2 withdrawals pending of 5000 KR each, they haven't explained anything, they haven't contacted me or anything. I ask for a resolution of what is happening with my account and what do you guys need from me in order to complete the withdrawals.

When I try to contact their Live Chat they told me that my account was closed without possibility of reopening, completely ignoring my questions regarding the withdrawals pending on my account.

I even offered them verifying my account with documents/ID, but they clearly refused. So I'm really lost and need your help.

Thanks AskGamblers for this space and I hope we can reach a solution with Spinanga.

89h left

kr10000

Responsible Gambling Account issue and Refund request

I am submitting a complaint regarding Spinanga Casino. In 2024, I requested the permanent closure of my account due to gambling addiction (self-exclusion). However, my request was not applied, and my account remained active, allowing me to deposit and gamble again.
As a result, I have lost approximatively €12,000 after my self-exclusion request. I also have been in contact with the casino support regarding a refund, but my case has been open for over 3 months with no resolution.
I am requesting:
Immediate permanent closure of my account
A full review of all deposits made after my self-exclusion request
Refund of deposits made after the self-exclusion request

They have all my following documents ( original mail from april 2024 , screen ... )

This situation is a serious violation of responsible gambling obligations, and I would appreciate your assistance in resolving it.
Kind regards,

19h left

€12000

Spears collection

I would like to file a formal complaint against Spinanga Casino.
In August 2025 I completed the “Spears” collection which promised a reward of 40,000 Ft. However, the system still incorrectly shows 5/10 progress even though the items were collected.
I contacted Spinanga support multiple times over the past year. Each time they responded that the issue is under investigation, but it has now been nearly a year without any resolution or payment.
I am requesting that this case be investigated and that the promised reward be credited to my account.
I have attached a screenshot showing the incorrect collection status.

Resolved

Ft40000

Spinanga Failure to process repeated self exclusion requests

On December 31, 2025, I sent a formal email requesting self-exclusion due to gambling addiction and immediate permanent closure of my account. I received no response and my account remained accessible.

After December 31, 2025, I continued receiving promotional offers despite my self-exclusion request.

On February 7, 2026, I sent another email regarding a different matter. I received no response to that email either.
On March 1, 2026, I contacted live chat to ask about the status of my December 31 request. The live chat agent apologized for the lack of response and instructed me to send a new email request, which I did.

On March 2, 2026, I contacted live chat again to request an update. I was informed that the issue would be escalated to the relevant department and that I should wait.

On March 3, 2026, I contacted live chat again regarding the closure of my account. I was informed that the issue would be escalated again and that I needed to send another email requesting self-exclusion, which I did.
All these actions relate exclusively to the same self-exclusion request due to addiction. As of today, my account remains accessible and no written confirmation of permanent closure has been provided.

This situation has occurred multiple times through both email and live chat, without any definitive resolution being provided.
The fact that my account remains accessible despite repeated self-exclusion requests due to addiction is becoming increasingly concerning and distressing, as it leaves me continuously exposed despite clearly expressing my need for protection.

Resolved

Long payment delay

I am a frequent player at Spinanga casino. I requested a withdrawal from Spinanga casino at 02/19/26 and I still got no payment. The withdrawal I requested is 200 euros. I contacted the customer service many times but got no resolvement. My withdrawal request status is still under review after 10 days. In Spinanga's rules the withdrawal waiting time is 3 working days. I hope your involment help to find a solution to this problem.

Resolved

€200

Withdrowals 220 EUR not paid

Good morning,
I asked 2 withdraws (look screenshots) 22th February 2026. (100€ + 120€)
I was waiting to get my 220 € since 5 days and i still don't get my money.
Their chat 24/24 7d/7 is a bot system.. we can't talk to a real person and when i asked something, nothing done.
Please help me to get my money because i really need it. Thank you for advance. Nelly

Resolved

€220

Delayed payment please help

I am submitting this complaint regarding Spinanga.
On February 3rd, I submitted a withdrawal request after winning a total amount of €8,500 at the casino. Since that date, my withdrawal has not been processed.
I have contacted customer support multiple times, but I continue to receive the same explanation — that there is a high workload in the finance department responsible for processing withdrawals. This response has been repeated for weeks without any clear timeline or meaningful progress regarding my payment.
Furthermore, according to the casino’s withdrawal policy, players are allowed to have a maximum of three active withdrawals at a time, and the maximum withdrawal amount per request is €500. In order to withdraw €8,500, I am required to submit multiple €500 requests. This makes the process unnecessarily long and complicated.
When combined with the ongoing delays, this policy results in an extremely time-consuming and psychologically exhausting experience. It creates the strong impression that the system is designed in a way that discourages players from successfully withdrawing their legitimate winnings.
I consider this practice unfair and highly concerning. I am simply requesting that my lawful winnings of €8,500 be processed and paid without any further delay.
I respectfully ask for an immediate review of my case and the prompt completion of my withdrawal.

Resolved

€8500

Withdrawal not received after 6 days of waiting

I have made a withdrawal, and it's a 6-day plus + and I still dont see my withdrwal been approved or processed.

I tried to reach out to chat to ask for help, and I have been told multiple versions by each agent, and no one could do anything besides telling me to wait.

I'm wondering if anybody has a clear answer to what's happening with my withdrawal

Resolved

$600

Complaint Statistics

Resolved 53

Avg. Amount $ 1,024

Avg. Complaint Duration 6 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

7.7/10 ● 31 reviews

Top reviews from our players

JorgeB2

8 months ago

10/10

Each interaction I’ve had with the support team has been marked by kindness, professionalism, and a real willingness to assist. It genuinely elevates the entire experience.

KarinaE

8 months ago

10/10

I was really confused about the wagering requirements and how they worked, but the support agent explained everything in a simple and clear way. No complicated terms or confusing jargon—just straight answers that actually made sense. It was a huge relief and helped me enjoy the bonus with confidence.

TamraK9

8 months ago

10/10

After a long and busy week, there's nothing better than unwinding here. The games are fun, the atmosphere is exciting, and with a little bit of luck, it turns into the perfect way to relax and enjoy myself.

CecilyM96

8 months ago

10/10

This is one of the few casinos I actually trust. The support team was upfront about processing times and even expedited my withdrawal. Games feel fair and transparent. No complaints at all.

OMarone

8 months ago

10/10

Wasn’t sure if I completed the withdrawal steps correctly, so I contacted support. Kim walked me through it kindly, and I had the funds in my bank account in 3 days. Very professional!

Roberta88

8 months ago

10/10

That was the fastest approval I’ve ever had on any casino site! The support team was amazing — quick to respond, clear with their instructions, and incredibly efficient. The whole system is clearly well-designed and user-friendly. It made the entire process smooth and hassle-free. Really impressed!

SherriM

8 months ago

10/10

It’s clear that the support team knows the platform inside and out. Every question I had was answered confidently, accurately, and without delay. Their knowledge and responsiveness made me feel well taken care of and built real trust in the service.

TSnyder1

10 months ago

10/10

I’ve been using this casino for several months now and it’s been a consistently great experience. I’ve never had a single issue when it comes to withdrawing my winnings — the process is always smooth, fast, and reliable. Definitely one of the most trustworthy casinos I’ve played at.

Tony36

10 months ago

10/10

Emma was fantastic! She walked me through a verification step and even followed up to make sure all was well. Will definitely recommend this casino to anyone.

MJohnson350

10 months ago

10/10

They consistently roll out great offers every week, which really keeps things exciting. I always look forward to the extra bonuses and free spins. They add a nice boost to the experience and make playing even more fun. It’s a great way to get more out of every session and feel rewarded just for showing up.