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Spinanga Casino

Spinanga Casino
Welcome Bonus

100% up to 5000 NOK + 200 Free Spins + 1 Bonus Crab

Visit casino
T&Cs Apply
Our Rating CasinoRank
2.1/10
CasinoRank
Player Rating 31 reviews
7.7/10
31 reviews
Complaint Response 85 complaints
2 days avg. 85 complaints

Spinanga Casino: My Expert Opinion

Spinaga is a fun and modern online casino. You can play a good range of games and the casino supports a good variety of payment methods and cryptocurrencies. One thing we noted is that there is no scrolling bar which makes navigating up and down the casino more difficult, and we hope this is something they improve in the future. 

user_avatar
By Sharon D.
What we like
  • 24/7 live chat
  • Deposits as low as €10
What we don’t like
  • Slow withdrawals
  • No weekend withdrawals
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Spinanga Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://spinanga.com
Established
2023
Licences
The Philippine Amusement and Gaming Corporation (PAGCOR), Anjouan Gaming Board
Company
Stellar Ltd
Affiliate Program
7StarsPartners
Languages
English, French, Italian, German, Polish, Spanish, Hungarian, Norwegian, Czech, Finnish, Greek, Portuguese, Slovenian
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
VIP / Loyalty Program
VIP Program
Suggest an edit

General Information about Spinanga Casino

Spinaga Casino has added our online casino list by offering a catalogue of top games from industry leading software providers. You can play from any device, including the latest smartphones and tablets. 

Once you become a member you can discover weekly challenges and start completing missions for exclusive rewards. Register and log into your account regularly to complete one-time challenges. When you deposit you can also earn Bonus Craps and catch prizes, including Bonus Money, Free Spins and Coins. Below is our online casino review for more information. 

Payment Information and Options at Spinanga Casino

The casino supports various payment methods for your deposits and withdrawals, including web wallets. It’s also a cryptocurrency casino, so that you can use options including Bitcoin and Litecoin. The minimum deposit and withdrawal generally start at €10. 

You must verify your account when requested, and reviewing your verification documents can take up to 3 business days. 

The casino processes withdrawal requests within three business days, Monday to Friday, which means there are no weekend withdrawals. 

Withdrawal requests are processed according to your VIP status, which decides how much you can withdraw per day or month. You can have three withdrawals in your account at any one time, and the finance department is open from 6 am to 5 pm GMT. 

Customer Support at Spinanga Casino

When you need help, you can contact the casino, and you will be directed to the help center, which will provide various topics, including payments, verification, and casino bonuses. Live chat is available through the help centre if you can’t find the answers you are looking for. 

When we tested live chat, we joined a relatively long queue, so bear this in mind during busy periods. The good news is that the queue went down quickly, and we were transferred to a friendly agent who confidently answered all our questions. Live chat is available 24/7, and you can chat in your preferred language and still get support. 

If you want to get help outside of the live chat feature, you can email the casino, and you’ll find the contact details in the help centre alongside live chat. 

Games at Spinanga Casino 

You can enter the games lobby for a realm of top casino games, including the latest online slots and progressive jackpot slots. We found more than 80 gaming providers, including all the industry's top names! You can list them in the games lobby and see how many games are supported per provider. You can also use the search bar to find providers, games and categories. 

When it comes to table games, there are versions of online blackjack, roulette, poker and more. Stakes start as low as 10p per bet, so we’re confident that you’ll find tables to match your budgets. 

If you want to take your gaming experience to the next level, you can join other real players in the live casino hosted by live dealers. There are games of Live Roulette, Live Blackjack, Live Baccarat and Dice, Live Poker and Live Baccarat. 

Spinanga Casino’s Commitment to Responsible Gambling

The casino is a responsible gambling operator, and they advise you to set yourself gaming limits and allocate a set amount of time. 

If you are struggling to maintain control of your spending, you can request a self-exclusion. You can contact customer service via email, and they will close your account within 24 hours. 

StallCation

Spinanga Casino Bonuses

Check out other Spinanga Casino Bonuses and pick one that suits your needs.

Discover all bonuses
Welcome Bonus
100% up to 2250 PLN + 200 Free Spins + 1 Bonus Crab
Minimum Deposit 45 PLN
Wagering Requirements 35x(d+b)
Bonus Percentage 100%
More info
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Cashback Bonus
Up to 15% Weekly Cashback Bonus
Bonus Percentage 15%
Wagering Requirements 1xb
Maximum Cashout N/A
More info
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Reload Bonus
50% up to €700 + 50 Free Spins Weekend Reload Bonus
Minimum Deposit €50
Wagering Requirements 35x(d+b)
Bonus Percentage 50%
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Free Spins
50 Bonus Spins Weekly Reload Bonus
Minimum Deposit €20
Free Spins 50
Free Spins WR 40x
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Cashback Bonus
25% up to €200 Live Cashback Bonus
Bonus Percentage 25%
Wagering Requirements 1xb
Maximum Cashout N/A
More info
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Welcome Bonus
100% up to €500 + 200 Free Spins + 1 Bonus Crab
Minimum Deposit €10
Wagering Requirements 35x(d+b)
Bonus Percentage 100%
More info
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T&Cs Apply

Complaints

Read the complaints other players have left for Spinanga Casino. Learn more about complaints.

Show all complaints
Submit complaint
Severe processing delay

Dear AskGamblers Complaints Team and Spinanga

​I am submitting a complaint regarding an ongoing and unresolved withdrawal issue with Spinanga Casino.

​I have been an active user on this platform for 2 years. My account is fully verified (KYC complete), and I requested the payout using the exact same debit/credit card that I used to make my deposits.

Timeline of Events:

​Sunday (Initial Request): I requested a withdrawal of 350EUR. According to the casino’s terms, this should have been processed within 3–5 business days (by Wednesday).

​Wednesday (Cancellation & Promise): On Wednesday, without any prior notice, reason, or explanation, the casino canceled my withdrawal and marked it as "failed." I immediately contacted Live Chat, where the agent assured me that if I resubmitted the request, it would receive top priority. I resubmitted the withdrawal on the same day (Wednesday).

​Current Situation: Since Wednesday, there has been zero progress. Live Chat repeatedly provides vague automated responses, claiming the transaction is "in its final stage," but no concrete information or proof of dispatch has been provided.

​Even if the funds are processed now, they will only arrive next week, which far exceeds the advertised 3–5 business day handling timeframe. I urgently needed these funds by Wednesday, and the casino's unjustified cancellation caused me significant inconvenience.

I would like to emphasize that I have successfully completed dozens of withdrawals to this exact same bank card in the past without a single issue or complaint. I was genuinely counting on this money by Wednesday, and this unexpected, unjustified delay has caused me significant financial inconvenience and hardship.

Immediate processing and approval of my pending withdrawal.

Fair compensation for the unjustified cancellation, broken promises regarding payment prioritization, and the severe delay despite my 2-year loyalty as an active customer.

I hope the AskGamblers team can help resolve this matter and hold Spinanga Casino accountable for their delay and broken promises.

​Thank you for your assistance.

Status solved Resolved
€350
Spears collection missing reward
Hello AskGamblers and Spinanga Casino

I’m making a complaint regarding the €100 reward for the Spears collection.

The collection was completed several weeks ago, and I reported the issue to support at that time. However, after waiting since then, the problem still appears to be unresolved.

The screenshots below show that my collection progress is incorrectly displayed as 7/10, even though all of the required cards were collected. As a result, the €100 reward has not been credited.

I understand that these issues can take some time to investigate, but I would appreciate an update on the current status and confirmation that the reward will be processed.

Thank you for this space dear AskGamblers team.
Chart Pointer
77h left
€100
Account closure delayed
I am writing to make a formal complaint regarding Spinanga’s handling of my request for permanent self-exclusion due to gambling addiction and the losses I incurred after I had clearly disclosed my gambling problem.

On 14 July 2026 at 17:56, I explicitly requested to “self exclude permanently due to a gambling addiction.” Despite this, my account remained active, allowing me to continue gambling and incur further losses. The losses after that day are 1144 euros. I sent emails several times and from several different emails. I also posted a message about it on their live chat. I attached all the emails below. I also attached the deposit history.

Once a customer discloses a gambling addiction or requests self-exclusion, licensed operators are required to take immediate action to prevent further gambling.

I believe Spinanga failed to meet its responsible gambling obligations. My request was clear and unambiguous, and the delay in applying my self-exclusion directly contributed to my losses. I therefore request a full refund of all deposits and losses incurred after my self-exclusion request on 14 July 2026, together with written confirmation that my account has been permanently closed.
Status solved Resolved
€1,144
Helmets collection
Hello;

2 months ago, I completed the “Helmets” collection which gives the reward of 50EUR.

It's also been those 2 months since I contacted them and though I've tried to be patient, there's no official update until now, proof is below showing that customer support is not fixing the problem and the status incorrectly being shown as 2/10 cards collected.

I am sure they will fix the problem soon, thanks.
Chart Pointer
89h left
€50
Delays with withdrawal again
Hi Ask Gamblers,

Once again I´m facing issues with Spinanga casino. My latest withdrawal request has now been pending unit last friday 24th, at least 3 working days. They explain they are very busy, however this seems to be something that repeatedly happens.

Not a topic maybe but this seems to be happening in each of this brand casinos, Casinia, Malina and Ally Spin.

BR,

Jari
Status solved Resolved
$455
Withdrawal delayed for over a week
Complaint Regarding Delayed Withdrawal at Spinanga Casino

Approximately one week ago, I submitted a €500 withdrawal request at Spinanga Casino using Zimpler, which was the same payment method I had used to make my deposit.

However, my first withdrawal request was cancelled by the casino without any clear explanation. After the cancellation, I noticed that Zimpler had been removed as an available withdrawal method. As a result, I had no choice but to submit a new withdrawal request via bank transfer.

Throughout both withdrawal requests, I have contacted the casino's customer support several times, as well as my assigned VIP Manager, to ask why my withdrawal has not been processed. Each time, I have only received a generic response telling me to wait. No one has been able to explain the reason for the delay, provide an estimated processing time, or tell me whether there is any issue with my withdrawal.

My account does not require identity verification, and I have not been asked to provide any additional documents. I am also a VIP Level 3 player, so I expected my withdrawal to be processed within the timeframes stated by the casino.

I find it very concerning that my first withdrawal request was cancelled because the withdrawal method I had previously used was no longer available, and that my second withdrawal request has also remained unprocessed without any clear explanation. This raises concerns that withdrawals may be intentionally delayed without a legitimate reason.

I respectfully request that Spinanga Casino process my withdrawal without further delay or provide a clear written explanation of what is preventing the withdrawal from being processed and when I can realistically expect to receive my funds.

I hope this matter can be resolved promptly and fairly without the need for any further action.
Status solved Resolved
€500
619 EUR locked since May unable to log in and no communication

I have 619 EUR locked in my account, and after several weeks, I still don't know why.

From 27.5.2026 on, I noticed I am unable to place any bets, either sports or casino. Also, I was unable to place deposits or withdrawals. Then, a few days later was unable to log in; it says "under review". Sent e-mail.

Got just a general reply on 28.5. I waited. On 22.6, I sent an email - no reply. On 26.6 sent another mail - no reply. On 6.7 sent another mail - still no reply.

Status solved Resolved
€500
My manual withdrawal has been pending for too long
I would like to file a complaint about this site. At first, their support was responsive, but now they no longer reply. They asked me to provide my bank details so they could process a manual withdrawal of the remaining funds in my account because my account was placed under review. I provided my bank details last June, but since then, they have not responded to any of my emails.

Is there anything you can do to help me with this situation? This site has been extremely problematic when it comes to withdrawals. My first withdrawal took almost three months to process, and they kept giving different reasons for the delay. After I finally managed to withdraw once, I tried to withdraw my remaining funds, but they locked my account for review. They later emailed me saying that I could claim my remaining funds through a manual withdrawal if I provided my bank details. However, after I sent my bank details, they stopped responding to all of my emails and messages.

I sincerely hope you can help me resolve this issue.
Status solved Resolved
₱100,000
Delayed payment for 6 days
Hello AG Team, today I fill this complaint against Spinanga Casino for delaying my withdrawal for 6 bussiness days.

This is my last choice since I have been contacting them for days now without receiving a clear answer of what is happening. Only messages are "You are the highest priority" "We will let you know by email once it's paid" and other meaningless statements. This payment is really important with me and I consider it disrespectful from Spinanga to play around with their customers' time like this. Especially when they claim that the payments will be made no later than three (3) bussiness days.

I expect my payment to be made at your earliest convenience, thank you.
Chart Pointer
64h left
€1,000
Withdrawal not paid for one week

Good morning @Askgamblers,

I asked for a withdrawal a week ago, and I still haven't gotten paid.

I contacted @spinanga staff, but they continue to ask me to wait, and they don't want to let me talk to their financial office.

Please could you help me to solve this complaint?

Thanks in advance.

Have a nice day.

Nelly V.

Status solved Resolved
€80

Spinanga Casino Complaint Stats

Resolved 69 / 75
Avg. Amount $1,473
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

Review this casino

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Player Rating
7.7/10 ● 31 reviews

Top reviews from our players

JorgeB2 badge
10/10

Each interaction I’ve had with the support team has been marked by kindness, professionalism, and a real willingness to assist. It genuinely elevates the entire experience.

Helpful ()
KarinaE badge
10/10

I was really confused about the wagering requirements and how they worked, but the support agent explained everything in a simple and clear way. No complicated terms or confusing jargon—just straight answers that actually made sense. It was a huge relief and helped me enjoy the bonus with confidence.

Helpful ()
TamraK9 badge
10/10

After a long and busy week, there's nothing better than unwinding here. The games are fun, the atmosphere is exciting, and with a little bit of luck, it turns into the perfect way to relax and enjoy myself.

Helpful ()
CecilyM96 badge
10/10

This is one of the few casinos I actually trust. The support team was upfront about processing times and even expedited my withdrawal. Games feel fair and transparent. No complaints at all.

Helpful ()
OMarone badge
10/10

Wasn’t sure if I completed the withdrawal steps correctly, so I contacted support. Kim walked me through it kindly, and I had the funds in my bank account in 3 days. Very professional!

Helpful ()
Roberta88 badge
10/10

That was the fastest approval I’ve ever had on any casino site! The support team was amazing — quick to respond, clear with their instructions, and incredibly efficient. The whole system is clearly well-designed and user-friendly. It made the entire process smooth and hassle-free. Really impressed!

Helpful ()
SherriM badge
10/10

It’s clear that the support team knows the platform inside and out. Every question I had was answered confidently, accurately, and without delay. Their knowledge and responsiveness made me feel well taken care of and built real trust in the service.

Helpful ()
TSnyder1 badge
10/10

I’ve been using this casino for several months now and it’s been a consistently great experience. I’ve never had a single issue when it comes to withdrawing my winnings — the process is always smooth, fast, and reliable. Definitely one of the most trustworthy casinos I’ve played at.

Helpful ()
Tony36 badge
10/10

Emma was fantastic! She walked me through a verification step and even followed up to make sure all was well. Will definitely recommend this casino to anyone.

Helpful ()
MJohnson350 badge
10/10

They consistently roll out great offers every week, which really keeps things exciting. I always look forward to the extra bonuses and free spins. They add a nice boost to the experience and make playing even more fun. It’s a great way to get more out of every session and feel rewarded just for showing up.

Helpful ()

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