AskGamblers Quick Overview
Editor’s View
Spinaga is a fun and modern online casino. You can play a good range of games and the casino supports a good variety of payment methods and cryptocurrencies. One thing we noted is that there is no scrolling bar which makes navigating up and down the casino more difficult, and we hope this is something they improve in the future.
- 24/7 live chat
- Deposits as low as €10
- Slow withdrawals
- No weekend withdrawals
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Spinanga Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Spinanga Casino
Spinaga Casino has added our online casino list by offering a catalogue of top games from industry leading software providers. You can play from any device, including the latest smartphones and tablets.
Once you become a member you can discover weekly challenges and start completing missions for exclusive rewards. Register and log into your account regularly to complete one-time challenges. When you deposit you can also earn Bonus Craps and catch prizes, including Bonus Money, Free Spins and Coins. Below is our online casino review for more information.
- E-Wallets 0-24 hours
- Crypto Currencies 0-24 hours
- Bank Transfers 3-7 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins Paid In Installments
Payment Information and Options at Spinanga Casino
The casino supports various payment methods for your deposits and withdrawals, including web wallets. It’s also a cryptocurrency casino, so that you can use options including Bitcoin and Litecoin. The minimum deposit and withdrawal generally start at €10.
You must verify your account when requested, and reviewing your verification documents can take up to 3 business days.
The casino processes withdrawal requests within three business days, Monday to Friday, which means there are no weekend withdrawals.
Withdrawal requests are processed according to your VIP status, which decides how much you can withdraw per day or month. You can have three withdrawals in your account at any one time, and the finance department is open from 6 am to 5 pm GMT.
Games at Spinanga Casino
You can enter the games lobby for a realm of top casino games, including the latest online slots and progressive jackpot slots. We found more than 80 gaming providers, including all the industry's top names! You can list them in the games lobby and see how many games are supported per provider. You can also use the search bar to find providers, games and categories.
When it comes to table games, there are versions of online blackjack, roulette, poker and more. Stakes start as low as 10p per bet, so we’re confident that you’ll find tables to match your budgets.
If you want to take your gaming experience to the next level, you can join other real players in the live casino hosted by live dealers. There are games of Live Roulette, Live Blackjack, Live Baccarat and Dice, Live Poker and Live Baccarat.
Spinanga Casino’s Commitment to Responsible Gambling
The casino is a responsible gambling operator, and they advise you to set yourself gaming limits and allocate a set amount of time.
If you are struggling to maintain control of your spending, you can request a self-exclusion. You can contact customer service via email, and they will close your account within 24 hours.
Customer Support at Spinanga Casino
When you need help, you can contact the casino, and you will be directed to the help center, which will provide various topics, including payments, verification, and casino bonuses. Live chat is available through the help centre if you can’t find the answers you are looking for.
When we tested live chat, we joined a relatively long queue, so bear this in mind during busy periods. The good news is that the queue went down quickly, and we were transferred to a friendly agent who confidently answered all our questions. Live chat is available 24/7, and you can chat in your preferred language and still get support.
If you want to get help outside of the live chat feature, you can email the casino, and you’ll find the contact details in the help centre alongside live chat.
Complaints
Read the complaints other players have left for Spinanga Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Positive points: the interface is great! The diversity of games is also good (slots / online casino / betting). The roulette and interaction with the dealers is pleasant. The idea of unlocking collections is attractive.
Withdrawal payment times are really too long. Also, the lack of processing on weekends is a nightmare as withdrawals are only processed from the following Tuesday. It has been 8 days since I requested 2 withdrawals that have still not been paid. The 24/7 chat system is useless: automated responses inviting to wait, no way to contact a real advisor. The email support service is also useless as we again receive automated responses inviting to wait. The general conditions are not respected regarding the payment of winnings. I have been actively playing on Spinanga for several months, and I have rarely cashed out my winnings in 3 business days; most of the time I am told that the financial service is overwhelmed with requests and that I need to wait. For the progressive jackpots of the slots: the RTP does not seem justified compared to the contribution on each spin compared to the chances of the wonderpot triggering. The number of FUT needed to unlock collection items is too high compared to the FUT that can be obtained by depositing and playing. In my opinion, it is essential to improve the withdrawal processing system, even to recruit additional financial staff to cope with the players' request load. For the 24/7 chat: it would be interesting to allow players to interact with real advisors and not AI programmed bots, even if it means reducing chat hours.
From start to finish, verification was smooth, fast, and hassle-free. Clear instructions, friendly support, and quick approvals. Definitely one of the best verification experiences I’ve had at any online casino.
Julia was very patient while helping me verify my documents. She even reviewed my submission in real time to make sure everything was correct. Once approved, my withdrawal took only a few days to arrive in my bank account. Best customer experience I’ve had with an online casino.
The website is perfect for players of all ages. I didn’t need to ask for support once. I signed up, deposited, and played my first slot in under five minutes. It’s clear and simple. Really well done!
My bank declined my card deposit. Sarah from support called me and walked me through an alternate method. Then I succeeded. She also gave 50 free spins. That made me trust the casino more.
Good amount of games, and a lot of options for sports bets. I really did like the layout and design of the site, however, it was very smooth! I got very lucky from the free spins!
Very disappointing experience. The site might look fine at first, but the withdrawal process is a nightmare, my request kept getting delayed and eventually canceled. Support was unhelpful and gave me no real answers. Definitely not a site I’d recommend.
Withdrawing $150 was an easy process. I used my e-wallet and the money arrived in less than a day. Support was friendly and confirmed everything quickly. I will definitely keep playing here.
I requested a 4,000 NOK withdrawal and was happy to see it in my account within 24 hours. Everything went smoothly, and I didn’t have to contact support at all. Very satisfied!
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One positive point is that the website is well designed, user-friendly, and easy to navigate, which makes the overall experience smooth despite the issues with customer support.
Self-exclusion request due to gambling addiction was ignored. No response from support, automated chat is useless, and emails go unanswered. Very poor and unresponsive customer service