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Spinamba Casino

Our Rating CasinoRank
6.2/10
CasinoRank
Player Rating 4 reviews
4/10
4 reviews
Complaint Response 6 complaints
3 days avg. 6 complaints
What we like
  • 24 hours withdrawals - one processed
  • Home to leading software providers
  • Live chat is open 24/7
  • Mobile friendly design
What we don’t like
  • 36-hour pending times
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Spinamba Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://spinamba.com/en
Established
2019
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, German, Spanish, Polish, Turkish, Portuguese, Finnish, Norwegian, Czech
Casino Type
Instant Play, Mobile

Spinamba Casino is an online casino home to a catalogue of top games from multiple software providers like NetEnt, Play’n GO, Microgaming, Playson, Betsoft, Endorphina and Quickspin. Players will have plenty of variety here with casino games that include traditional and modern games of video slots and table games, then they have their live dealer lounge as well. The site is available in multiple languages and players can reach the casino instantly through a web browser or on the go. Spinamba Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Canada, Spain, France, the Netherlands, Italy, Ukraine, the United Kingdom and the United States. This list could also be updated so please see ‘more casino details’ for the full list of restricted countries and territories.

Mobile Gaming

Players can also reach Spinamba Casino on the go through their mobile devices. No app is required, players can load the casino through devices like smartphones and tablets as long as they have a compatible mobile browser

Security and Fairness

The casino also takes the security of their players seriously which is why they use encryption methods to ensure this. Sensitive data and financial transactions will always be submitted safely and encrypted for maximum protection. 

Games are also monitored for fairness as the casino uses a random number generator to ensure random results at all times. 

StallCation

Complaints

Read the complaints other players have left for Spinamba Casino. Learn more about complaints.

Show all complaints
Spinamba Casino - Casino rejecting my withdrawals for the sixth time now

I played this casino and I won 100000e. Okay then I started to verify all my documents to withdraw to start, it was very long and slow project since they didn't approvel all documents right away. When I finally got all verified, I started to withdraw my money, maximum amount was 1000e/36 hours so I started to withdraw. I got 9000e withdrawn total, the last time they paid me was 18.09.2022. After that date I just keep getting rejected when I try to ask to withdraw from them. It's now 6 times in row I getting this withdrawal cancel, I contacted their support. They keep telling me that they have technical issues, this is message they give me: " We are very sorry that your withdrawal request was cancelled for technical reasons. Create new request and we will be happy to consider it".This is now 6 times I got my withdraw request cancelled. I spoke to their support and they said to me that I could try to make bitcoin walled and try to withdraw with it but I do not want to and know-how, + they have been sending me that 1000e/ per 36 hours just fine on my verified banktransfer and after that 18.09.2022 for some reason this is not working now. Can you plz help me with this casino I just wanna get my money from there safely to my own bank account? I got all screenshots of my account wins, even all games I played, I got all screenshots when I talk to the support team, everything is screened. Plz I just don't know what to do anymore, it seems I don't get any help from this support team they have, always pointless to talk with them since they only offer me bitcoin wallet making but I do not know about that anything and this can't be possible that this is my only option.

staus Unresolved
€91000
Spinamba Casino - Casino finding excuses for not to process my withdrawal

On Sunday 27.06 at around 01:00am CET I made a withdrawal request for €1800. While waiting for my withdrawal to be processed I deposited €87 and based on not having wagered the €87 for 3x, my withdrawal was declined. I wagered the €87 and again requested a withdrawal via BTC for €1600 on 28.06 at around 08:30 CET. About 24 hours later I received an email that my withdrawal was declined and that I should verify my ID and payment methods.

I contacted them as my ID and address was already verified on 27.06. So they told me they had issues with their payment provider and they weren’t able to process my payment via BTC and asked me to chose a different withdrawal method. Saying that, BTC is the only withdrawal method where they offer more than €500 to withdraw at once.

So, I had to create a Perfect Money wallet and ask for a withdrawal again, which I did on 29.06 at 11:20CET.

As per their policy they require 36 hours to process withdrawals so I contacted them at 23:50CET on 30.06 when my payout would be processed. I again received a reply that they were experiencing issues with their payment provider…

I wrote to them and told them that we are in the 48th hour after the request was made and it is not my problem that they have issues with their payment providers.

I have a feeling that they are trying to delay the payments so I would play (which I did already and I am down from €1600 to €500) but I don’t want to and I am not going to loose all my winnings!

Could you please help?

staus Resolved
€1600
Spinamba Casino - Stalled payment and access to account
31/12-2020 I won 1480 euro at Spinamba. I contacted the chat to get to know if I could close my account during the verification and withdrawal period, without that causing any problems to withdraw my money. They answered that would not be a problem and that I would receive my money after a couple of days.

After that, it has just been a big mess and the casino just seem to not want to pay out my money. I waited for weeks for the withdrawal to be sent but just got vague answers like ”you have to wait some more” ”it will take some time”. Finally, they wrote that it was because my account was closed why it took so much longer time and that they could not give any time estimate on how long it could take.

I then asked if they would keep their 24 h withdrawal time they advertise if I could myself request the withdrawal on my account. Yes, they would was the answer. I then asked about the process for opening my account and got the reply ”normally 7 days but it can be quicker”.

Now 8 days after I requested to open my account, I get the same answers as for my withdrawal. ”It will take some more time” ”we cannot say when”. Spinamba also ignore most of my requests to communicate in english and reply in Swedish, why I am only providing you with the english responses as attachments but It Should be enough proof of that my request is valid and the casino is hindering me in every way to get my withdrawal.

The only thing I want is to get my 1480 euro balance on my account withdrawed.
staus Resolved
€1480

Complaint Statistics

Resolved 5
Avg. Amount $ 16,953
Avg. Complaint Duration 5 days
Avg. Response Time 3 days

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Top reviews from our players

Inactive user
1/10

A large number of providers and slot games. But nowadays this is a fairly common. Nowadays they appreciate in the casino - reliability and fast payments, but the same cannot be said about this casino.

That the deposit and withdrawal methods are limited. In my case, it was possible to make a deposit via visa / mastercard or bitcoin.
And withdraw funds only through Jeton. And nothing else, just Jeton. It is clear that this is not convenient.
They argued this as follows: "This situation arose due to the fact that when registering an account, you initially specified a non-local currency.
"
But the fact is that when registering, I did not have my local currency (Belarusian ruble BYN, you can check it yourself).
Although their managers and support make a lot of calls, they cannot and are not going to solve this problem. Therefore, if you want to make deposits and withdrawals with affordable funds, you are unlikely to succeed.

Spinamba casino is somewhat in the middle ground for me. The casino has a very reliable customer service where it puts up a lot of effort to help players that are in need. That is why it is important for many players to come up with the idea of asking for help.
They are good on that one and I like it very much.

There is a few that I can say when it comes to the good parts of this casino since it is not much of a popular one that we all know of in the first place.

I gave it a 8 out of 10 because it needs to put in some work on the collection of games. There isn’t much roulette games on this one and I think that is the most important one among many casino games. That should make it better in the long run.

Other than that, the casino also needs to improve on its bonuses and makes sure that every VIP gets a good offer from them as well. That should make this casino a better one to choose when it comes to playing the games we all want to try too.

They have quite a good selection of slots. However I have not played enough on this casino to give a valid review. Today most casinos are offering the latest slots from the biggest providers so nothing out of the normal here.

I strongly dislike to be spammed with fraudulent offers and fake promotions. If you have to lie to get me in to the casino, how will you act the day I want to withdraw any winnings? I got an offer stating clearly that if I installed the casino app in my Android phone, I would get a No Deposit Bonus. Ok, I admit that there are many types of bonuses, and normally I do read the terms and conditions before I take on anything. But never, and I reiterate, never have I read or understood the meaning of a No Deposit bonus for anything else than, yes excactly, NO DEPOSIT. So, after installing the app in my phone, I went searching for the bonus which did not appear anywhere. Livechat could then inform me that the No Deposit bonus required a deposit. Way to go Spinamba! Stay clear of these guys folks.

Spinamba is one of the newest added casinos on Askgamblers and I tried them out before they were added here. I noticed that they were giving out a no deposit bonus for new players that sign up and verify their email address and phone number and after taking a look at their website and noticing they have Netent and a few other game providers, I decided to give them a try.

I signed up and verified my email and mobile and had no problems with that. For that I received 50 free spins without any deposit- 25 on Wild Wild west and 25 on Dead or Alive 2. I managed to win overall roughly 6eur so it didn't give me much of a playtime. The wagering was 50x bonus amount so I had over 300eur wagering to meet before I could withdraw. I chose to play Starburst as it's my go-to game for low balance and is almost never bonus restricted. I played for a while but didn't manage to win and ran out of balance quickly.

One thing I have to say is that I'm not a fan of their promotions and therefore I haven't made any deposits there so far. The wagering for deposit bonuses is decent but there's no traditional welcome bonus- you can only get free spins. Then you can get a match bonus for your 2nd and 3rd bonus which for me doesn't make much sense. I've received a few of their promotional emails and they usually offer 25 or 30 free spins for a 25eur or higher deposits and offers like this don't really appeal to me. Also I dislike the fact that their minimum withdrawal amount is quite high- 50eur for ewallets. I don't like such limits as I'm a low-roller and it doesn't make much sense for me to deposit 25eur if I know that I wouldn't be able to request a withdrawal smaller than 50eur.

Overall I don't really like this casino. I appreciate the fact I could claim a no deposit bonus but that's the only good thing I can say- oh and they have decent game selection. But I dislike the bonuses and withdrawal limits so at this point I don't think I'll proceed with a deposit.

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