Restricted: Spin and Win Casino is restricted in your country, please try these instead:
Spin and Win Casino
- Numerous software providers
- A wide variety of slots and scratch cards, as well as some table games and video poker
- 24/7 live chat and email support available
- Toll-free phone support available in the UK, Canada, and Australia
- Payments processed through secure servers via Royal Bank of Scotland
- Certified fair by the AGCC
- Limited number of video poker games
Spin and Win Casino is a modern online casino with a convenient instant play layout. They are powered by a multitude of software providers including Blue Gem Gaming, IGT (WagerWorks), NetEnt, and Microgaming Quickfire among others. The casino holds a license in the jurisdiction of Gibraltar.
Virtual Games
Because Spin and Win offers a number of different software providers, the number of games available in their lobby is extensive. In fact, their catalogue of slots is one of the biggest in the industry. Their library is filled with popular video slot titles like Mega Moolah slot, Kitty Glitter slot, Wolf Run slot, 300 Shields slot, Beretta's Vendetta slot, Monopoly Here and Now slot, and Cleopatra II slot. For players looking for a more convenitional approach to gaming, Spin and Win also features a couple of three-reel classics.
Table game players have plenty to get enjoy at Spin and Win as well. The casino is packed with a number of different card and table games like one-, two-, and three-wheel roulette, numerous types of blackjack, baccarat, and Texas Hold'em Shootout.
If it's video poker you're looking for, Spin and Win offers Jacks or Better, Joker Poker, and Bonus Poker. Although this is not a particularly diverse selection of games, they are available in three different styles: standard Draw Poker, the Western-themed Lucky Draw Poker, and multi-hand Ten Play Poker. Card game selection features the combination of the fast-paced action of a real scratch card with exciting graphics and a multitude of themes.
Although their game collection is massive, Spin and Win's most iconic feature is their 3D World. Instead of playing through the plain casino lobby, you can log into this free feature and participate in a virtual casino world. Play any of the casino's slots or mingle with fellow gamblers. With top-notch graphics and plenty of social features, Spin and Win's 3D World provides a truly unique online gaming experience.
Mobile Gaming
Those who prefer gaming on the go can use the fully optimised mobile casino which can be played from virtually any device. The casino is also a home to some of the most popular games in the iGaming universe.
Support
Spin and Win has implemented one of the best support systems around into their instant play casino. If you have any questions or feedback, you can reach a representative through three different methods. Most players prefer live chat, which allows you to get in touch with a rep in a matter of seconds directly through the website. You can also get instant support through their toll-free UK, Canada, and Australia phone numbers. Alternatively, you can send Spin and Win an email and expect a reply within 24 hours.
Security and Fairness
Spin and Win is open about their security policy, which is one of the most reliable signs of a quality casino. Payments are processed using the industry standards of encryption and firewall technology. Spin and Win sees to it that your financial information is protected with the utmost of care.
The games at Spin and Win are all certified fair by the Alderney Gambling Control Commission. In order to retain their license, Spin and Win is required to continue to show evidence of fairness to this authority. For this reason, you can rest assured that you're getting a genuinely random game.
Recommended by experts
Player Reviews
Some good games but that's about it,
Ok so i signed up with this joke of a casino made a deposit and lost which is normal to loose.
I got sent some free spins with wagering attached and no deposit needed, i won some money completed wagering and decided to withdraw a mere £20 hey hey free money. NOT
So i made the withdrawal and it was still sitting there nearly 2 days later so i contacted them to be told there's a reversing time of 36 hours but i had missed the allocation so i would need to wait another 24hrs.
Following day i received this email :
In regards to your Spin and Win account, it is to inform you that your pending period is now lapsed and your withdrawal of £20.05 is currently being audited.
However, no recent activity has been located from your account.
As such, we would much appreciate if you can confirm whether the card registered on the account is still active?
Please reply to this email accordingly.
Upon confirmation that your card is still active, your withdrawal will be reversed on the next working day. You shall then request for the withdrawal again on your side.
Once request, it will undergo the normal pending period before being allocated to the finance team for the auditing checks before being released.
Upon release, you may then expect to receive the funds within the following 2 to 5 business days.
If the card registered is no more active, please register the replacement card if already available or an alternate payment method such as another bank card, PayPal or Neteller; and then request for the withdrawal again.
Please note that to activate the payment method, a minimum deposit will be required, yet rest assured you will be able to request for a withdrawal of that deposit if you wish to.
Looking forward to hearing from you.
Kind Regards,
Dave
Customer Support Team
OMG Please guys and gals stay clear of this one
Absolutely shocking and poor customer service. They do not want to resolve any queries or issues with your account so if you get a issue don’t expect them to resolve. They removed my deposit limits which allowed me to then exceed my limit which I had set on my account. Customers beware of this site!
Dear User,
We would like to thank you for sharing your thoughts with us. We are sorry to hear that your experience with Spin And Win Casino was not pleasant.
At Spin And Win, we strive to give the best services possible as our members are important to us! To ensure that you have a better experience on the site, we would like to invite you to contact our customer support management team. They are available for you anytime and would be more than happy to assist you. You may reach them on 0808 238 6061 or send an email to [email protected].
If you are not satisfied with the company’s decision, we encourage you to visit “complaints and disputes” protocol. You will find the steps to take in such events. You can use the link provided: https://www.spinandwin.com/complaints-and-disputes/ where you be taken directly to the page.
Spin And Win Casino has appointed ECOGRA as an independent Alternate Dispute Resolution Center, to deal with unresolved cases between company and member.
Warm Regards,
Spin And Win Casino Team
I have played on a few sites, with other when you first deposit and recieve your bonus, you can play and win and after you have won a certain amount you can then withdraw. With this one it doesn’t matter how much you win you can’t withdraw as its classed as bonus wins. Pointless having the bonus really.
Dear User,
Thank you for writing us your review.
We believe you are not well acquainted with our bonus system, hence allow us to shed light. All bonuses on Spin and Win come with terms attached; playthrough, expiry date, maximum convertible amount and so on.
Correct, when you win off a bonus, your winnings are counted as ‘Bonus Wins’. However, as you play your bonus, your playthrough / wagering requirement depletes until completion and then, your winnings are converted to Real Cash, which you can of course, request to withdraw.
On Spin and Win, bonuses are considered to be the Plan B. When you are out of real cash, you get to play your bonuses and win, just as you would from your own money.
Should you wish to discuss, you are more than welcome to join us on Support.
- Decent selection of novomatic games
- Decent amount of microgaming slots
And thats about it for the positives here.
Put in a withdrawal request 8 days ago, sat pending for 5 days, then they said it was sent to my bank 3 days ago, still the money is no where to be seen. I now doubt I will ever see this money but you live and learn. Id advise new players to stay clear if you want fast withdrawls. Sasino seems decent to play at but 8 days for a withdrawal and the cash still isint with me is beyond a joke.
Dear Member,
First and foremost, thank you for taking the time to rate us but also for bringing the matter to our attention.
While withdrawal requests are subject to pending periods, these are processed within 72 business hours upon receipt, while processing time starts at 10 AM (GMT) on business days only.
We trust you understand that the week-end might affect the processing time, however, upon released, the funds are cleared within 3 to 5 business days, prior to the winnings showing on members end.
It will be much appreciated if you could kindly reach the Live Help Team for assistance on the long-awaited withdrawals, which we understand should have already reached you by now.
They will be glad to look into this and assist accordingly. To note that the Live Help team is available 24/7, so do not hesitate to check or give them a call anytime.
The best casino I've played at so far. Wide variety of games, top bonuses and gifts, My Spin and win VIP manager is always very helpful and listened to my rantings too lol. Thank you.
Been enjoying my winning spree lately, haven't been that lucky on games before. Fingers crossed that it continues. Keep up the excellent job Spin and Win! xx
Dear Member,
We are glad to hear that your gaming experience on our site has been up to your expectation.
Your kind words are much appreciated; it has been a wonderful journey with you and we are happy to have you as a part of the Spin & Win family.
On the other hand, we would advise you to keep an eye out for special offers from your VIP Managers and the promotional team.
We wish you all the best on behalf of our whole team and hope for some big time wins with us!
Also remember, if you require any further assistance, kindly contact us via our 24/7 Live Support.
We will be glad to help you!
Played on many sites but this one is very good. Would definitelt recommend my friends to play. They have a nice collection of games, I personally enjoy the slots. I played the new wonder woman game tonight and its ace. Hoping to hit that jackpot hehe. I logged in the other day and found a bonus in my account, where did that come from? The site is very generous. It was out of funds too lol, so good for me. Nice service and very good promos.
Nothing much to say here. But I'd be more than happy if I get bonuses more often lol. Not being greedy here.
Dear Member,
We are so delighted to know that your gaming experience has been satisfactory. Your kind words are very much appreciated, and we would like to seize the opportunity to shower a big thank you for giving your precious time to give us some ratings.
Given that you were fond of our games, you would be thrilled to know that there’s many more on the way. For instance, why not try our next upcoming game “Exotic Cats” which will take you for an adventure in the wild life and there would be so much more to discover. This can only get better!
Coming up to the bonuses, the promotions team are always working to provide our dedicated players with special and bonuses.
So, stick around the corner and be the first one to cherish the upcoming promotions.
As such, we would love to wish you a good luck on your future games and hope you strike some decisive wins soon!
And should you need any assistance, do not hesitate to contact our 24/7 Support Team.
Joined spin and win few years ago then stopped playing because I couldn’t find the time. I was impressed when I opened the site. It has changed very much, and I like it. Went through their slots and am already enjoying myself.
The promos are good, the prizes are even better! Who wouldn’t want to win 15K for summer? This way please, heheI
Got nothing that I dislike on this site. Perhaps more deposit bonuses would be nice.
Dear member,
First and foremost, thank you for taking the time to provide us with your priceless feedback.
It is always a pleasure to have a player coming back on the site and on top of that, to learn they like the site and enjoying the games.
Our aim is to ensure indeed we are providing our members with top-notch assistance, games as well as offers where everyone has the chance of winning.
For more offers, please check your emails since we got very exciting offers coming up.
In case you have any further queries, please do not hesitate to contact our friendly live help team who will be more than happy to assist you anytime.
Until we hear back from you, we wish you spend a wonderful time on your favourite games.
Just went on live help to check when I'll get my withdrawal and this amazing guy Jacob game me a code just because I am having to wait for the weekend so I get it. Now I won some more and have to wait for another withdrawal. Best customer service I know.
It would be unfair to say they do not have bonuses. But some freebies would be lovely, besides the deposit matches.
Dear Member,
Your words make us as happy as having you with us. We hope you are enjoying Spin and Win.
As a company that takes pride in making our customers satisfied, it’s a matter of joy to see that you were lucky to win again.
While there is not much we are able to do when it comes to luck, the nature of the games we provide being hundred percent based on luck, we do make sure to make our very best to give a boost by providing add-ons such as free bonuses, free spins and matches. Now with your feedback, we will find more ways to give free rewards.
Our Team will definitely be happy to read your comments; we thank you again!
The agents are all the bests you will ever get to speak to. I forgot the name, but someone actually made me sing a song on the phone. They are all so friendly.
I think Spin and Win needs to bring in some new providers now. Other than this, everything is brilliant. Oh, and a few more bonuses. Lol.
Spoke to a rep called Megan today to reopen my account and she immediately gave me a code for my deposit. Really love this site.
I am such a foodie and would like more food themed games. Not enough of these :(
Dear Member,
Greetings from Spin and Win.
We are happy to hear that you are loving the site.
Rest assured that we got your feedback and it has been passed onto the development team to review!
We’re constantly upgrading ourselves, and we are confident that you will find new games and features soon!
Spin and Win is eager to meet your friends and family! Come on in and join the fun!
Great choice of games, customer service is quick (wish they were not necessary).
The withdrawal process on this site is ridiculous, it is limited to £3000 per month although you can deposit as much as you want, even when your withdrawal limit has been reached. Therefor anything you may win you will have to wait until the following month to withdraw, unless you email them and ask them to let you withdraw, then there is a 36hr pending period which gives you ample time to reverse your withdrawal then its 4 working days so all in all nearly a week and a half to get your money after a lengthy wait. The site it self has some great games but the site is slow most of the time and games keep crashing and if you want to self exclude you have to email them.
Dear valued member,
Thank you for taking the time to provide us with your honest feedback.
Kindly note that upon requesting for a higher withdrawal, your request is actioned as soon as we receive your email, so you may withdraw all your winnings in one go.
We certainly understand your concern regarding the 36 hours pending period but would also like to highlight and reassure you that the pending hours decreases as you climb up the VIP ladder.
In addition to that, we do offer options like “take a break” which allows you to lock your account temporarily for a minimum of 24hours up to 6 weeks, allowing enough time for your payment to be processed without you being tempted to reverse the funds.
For any further feedback, please feel free to direct your emails to [email protected] and we will respond to your email the soonest possible.
On the other hand, should you wish to have more accurate updates regarding your withdrawal request or any other queries, please do not hesitate to contact our friendly live help team at your convenience.
Wishing you a wonderful evening ahead.
Kind Regards,
Spin and Win
Usual selection of games and bonuses that you would expect from any casino. Not particularly inspiring
AskGamblers says that withdrawals are unlimited, however if you read the small print this is restricted to maximum withdrawals capped at £3,000 a month. That's shocking really. I also had to ask for my bonus which is ridiculous. I will not be using this site again as it is restricted and time consuming. Would be a nightmare if I had a significant win
Dear Member,
Thank you for taking the time to express your review.
We can understand that you have some concerns about the site’s withdrawals protocols.
However please note that there is a process in place for a customer to withdraw funds.
If you have experienced any sort of issues, the best thing would be to discuss the matter with our Customer Service Manager.
Please forward your concerns to [email protected].
We look forward to hearing from you.
Thanks & Regards,
Spin and Win Team
I actually won money from this casino, withdraw times were slow but was completed in the forementioned time frame. Good selection of games.
The sites exclusive games seem to crash every other spin. The loyalty feature is pretty pointless as you have to wager a ridiculous amount before getting a few pounds back, the only was to set deposit limits and/or close the account is to contact the support team and then they tell you it will take up to 72hours to close the account.
Dear ROBSCAFF88,
We highly appreciate you taking the time to write to us.
It is indeed regretful to hear that you have had issues with regards to your free spins. Rest assured, there is a technical department available to check matters like this and we welcome you to email [email protected] to have this checked into.
Additionally, we could take note of your disappointment with Loyalty Features and would like to reassure you that the best is made to offer all players a fair chance at bonuses, however, for more information with this regards as well as the points raised about the deposit limits and closure requests which are also advised accurately on the site, we invite you to contact our friendly support either via email, Live Chat or Calls;
Phone Numbers:
0808 238 6061 (Toll Free)
0203 100 5140 (Landline)
Again, we thank you very much for your feedback.
Best Regards,
The Spin and Win Team
Good selection of games, wide variety of options, I don’t know what else to say.
Don’t take the bonus, if you want win don’t expect to cash any of it, they keep you waiting so you spend your money and not withdraw it, £45 went missing out of my balance still don’t know why, every time you e mail them, all they say is we’re get back to you, another pocketwin.
Dear Dean,
First of all, thank you for your nice reviews about our wide variety of games.
Pertaining to our bonuses’ set ups, like all gaming sites, we have our specific schemes and requirements attached to them. As such, we invite you to contact our friendly Support Team, available 24/7 for more clarifications on the latter.
We look forward to hearing from you soon.
The plus is for them as I have had to give one star, if I could it would be 0 stars!!!
Stay away from this company. The customer service is shocking and the payout time is ridiculous. I made a withdrawal Thursday 05 Oct, it is now the 11th and it has not even left their financial team. I have been lied to every time I have called saying it will be released within 24 hours, it is now nearly 48 hours since they reviewed the funds.The customer service is really poor, they have no people skills and are not able to assist in anyway shape or form. I find it hard to believe that they do not email customers with regards to withdrawals to keep them informed. All in all this is the worst site I have ever used and have now closed my account. I am reporting them to the gambling commission. Please do yourself a favour and stay away!!!!!
Dear Stewart,
We highly appreciate your time taken in providing us with this feedback.
We are sorry to hear about your discontent regarding our Customer Support Team. We would like to shed assurance that our aim has always been to deliver excellent Customer Service. However; we do apologise if our services did not meet your expectations.
Concerning your withdrawal concerns, allow us to provide you with a brief explanation on how our withdrawal scheme operates.
Once you submit a request, it automatically goes under a pending period of 36 hours, after which, it is then allocated to our finance department at 10 a.m. GMT. This is the time we do the allocation of batches from Monday to Friday only.
Now there, at finance level, the funds are subject to verification against Terms and Conditions and approval by the Audit and Finance department prior to payment.
Again, we thank you very much of your feedback, while at the same time, taken good note on the points you addressed to offer our customers a seamless gaming experience.
Should you require assistance regarding your play account, please feel free to contact our Customer Support which is available 24/7.
Diff variety of games from other sites. Seems the games pay out well but just takes a week to recieve the funds
Withdrawal times are awful you use PayPal for a faster payment but ends up just as long :( not good in this day n age
Dear Kyla,
We are very pleased to hear that you are enjoying your time here on SpinandWin.
However, we are sorry to hear about your discontent regarding the withdrawal process.
Whenever you will request for a withdrawal, it will remain pending for a specific period based on your Loyalty Level. Therefore, as you move up the loyalty ladder to VIP, your pending period will decrease as well, meaning that you can receive your withdrawal faster and especially if you using PayPal as Payment method. For example, if you were using a Bank card as payment method, once released your payment will take around 3-5 banking days for the funds to reach your bank account. In comparison, with PayPal once released your payment is instantly credited to the account.
Hoping that the above will not act as a deterrent in your willingness to continue playing on the site. For more information pertaining to the Loyalty Program, we will invite you to have a read on the below link;
https://www.spinandwin.com/loyalty/
Should you require more information pertaining to withdrawals, please do contact our Friendly Support Team who will be more than pleased to provide you with more accurate info.
£34.50 cashback from Topcashback once wagered £10.
Very lengthy payouts. Reverse withdrawal available for 87 hours so can easily be tempted to spend winnings.
Poor customers service response to query.
Hi Culs,
We understand that you are quite upset with our withdrawal system.
We have a 36 hours’ pending time which typically applies to each payment submitted on the site. These payments are manually retrieved and allocated to relevant processing batches by our Finance Department, at a precise time during the day. As most Financial Institutions, we use batch processing to initiate payments. Given the very specific nature of this process, and considering that the Finance Team only operates during working hours, a withdrawal will only be sent for processing on the following working day if it happens to miss the processing batch on a date.
We can understand your displeasure in this regard, but will nonetheless appreciate your comprehension on the subject.
We apologise if there has been any inconvenience caused.
If you require any further clarification on this matter, please contact our support team. Our contact details are available below:
https://www.spinandwin.com/support/
Good selection of games easy layout promotions are off the hook.
Not much has gd gameplay accepts UK. Easy withdrawal, gd bonus system, live chat, easier depositing system.
Dear Member,
We are very happy to hear that you are having a great time on the site.
With our members’ precious feedback, we strive to provide the latest and best gaming experience at SpinandWin.
We thank you for your comments and will seize this opportunity to wish you all the best of luck in your future games.
Been a while since i played here but had some points that I converted.
The games are what you'd expected but no novomatic or thunder kick. Game speed is good with no lag and they have licences from Ald and the UKGC.
Used to near instant payout speeds on other sites, but appear to have a 36hr pending period. That is wayyyy too long in todays market - that alone would put me off. Monthly withdrawal limit is 3k which is really low - again, a no no.
Dear member,
Thank you very much for your review.
We are really pleased that you are enjoying the games on the site.
However, we are really sorry to hear about your discontent regarding the withdrawal process.
Whenever you will request for a withdrawal, it will remain pending for a specific period of time based on your Loyalty Level . Therefore, as you move up the loyalty ladder to VIP, your pending period will be reduced as well, meaning that you can receive your withdrawal faster.
We do have withdrawal limits on the site, however should you wish to request for an amount bigger than the withdrawal limits, you can send your request to our Payments Team. Whereby your request will be reviewed and they will be getting back to you swiftly with an update. Lastly, here at SpinandWin we strive and constantly improve to provide our members with the latest gaming experience and popular games that can be found online and we will seize this opportunity to thank you for your Feedback.
Should you require more information pertaining to withdrawals, please do contact our Friendly Support Team who will be more than pleased to provide you with more accurate info.
Best Regards,
SpinandWin Team
Good selection of games.
Quick-ish response from customer service.
That you can cancel a bonus before hitting the bonus funds.
36 hours pending withdrawal time. Then had to be checked and verified to be sent out the following day. All in all will take about 7 days to receive a withdrawal. On that basis alone I wouldn't return to the site.
Dear Amelia,
We are very pleased to hear that you are enjoying your time here on SpinandWin and thank you for your comments.
Amelia, whenever you will request for a withdrawal, it will remain pending for 36 working hours. Once your pending period is over, your withdrawal will be sent to our Auditing Team for checks. They will verify the wins and they will also check that all Terms & conditions prevailing have been satisfied.
Once confirmation has been received, your withdrawal will be released and from there you can expect to receive your funds within 3-5 banking days. We would like to re-assure you, should there be any issues, our Customer Support Team will be getting in touch with you.
Here at SpinandWin, we strive to constantly improve your gaming experience and as you move up the VIP ladder, your pending period will decrease as well. Meaning that you can receive your withdrawals faster.
Should you have any questions or require any further assistance, please do not hesitate to contact our Friendly Support Team who will be more than pleased to assist you.
Warmest Regards,
SpinandWin Team
Large selection of games and decent speed so no slow plays or loading times.
Made the mistake of taking the bonus which has a 30X wager and includes your own real money. Deposit minimum being £20 means that you have to wager £1200 to withdraw. Hit a couple of £100 wins but they meant nothing as bonuses were so few and far between that I just managed to hit the wager limit with 5p left. Give this site a go but don't accept the bonus.
Dear Bazrael,
We are very pleased to hear that you are enjoying your time here on SpinandWin and thank you for your nice reviews for our games.
The bonuses we offer on the site is given to our members as an opportunity to continue playing on their favourite games once their real funds have been used up and most importantly you can win real money from the bonuses. However, the bonuses are attached to Terms & Conditions and a wagering requirement.
Here at SpinandWin, our members contentment is of utmost importance and we strive to constantly improve your gaming experience. As such the bonuses are not imposed as we do give the option to our members to either select or decline a bonus when depositing. Hence whenever, you would like to take advantage of any bonuses, we always recommend our members to read carefully the Terms and Conditions attached to the bonus before depositing or claiming.
Should you require any assistance or should have any questions, please do not hesitate to contact our Friendly Customer Service Team who will be more than happy to assist you.
Wide range of games and navigation through games is very simple. I am almost playing on 25 casinos but this casino uses most user friendly software. Worth giving a try but my advice is don't go for any bonus.
The thing which I don't like and I have not experienced in any of casinos I play is the long withdrawal timings and also I experienced a withdrawal limit on my account which is a very new thing for me I am playing online casinos since 2013 and never had any withdrawal limit on any of my other casino accounts. I requested for the cancellation of my withdrawal limit and received a message that some agent will contact me within 72 hours. As I am spending about 7000£ a week on casinos so I expect to have good withdrawal limit too.
Dear Member,
We are happy to hear the positive feedback which you have provided on our website and we are glad that you are enjoying the games that we offer.
On the other hand, we have a standard withdrawal process which is accompanied with the pending hours after a withdrawal has been requested. However, the pending hours can be shortened upon being upgraded on our VIP scheme.
As stipulated on our T&C’s, we do have withdrawal limits in place, however this can always be reviewed to the discretion of our Payment Team.
In order to provide you with a better assistance, we will urge you to contact our friendly Support Desk.
Wishing you best of luck in your future games.
Kind Regards,
Spin and Win.
I really like this site. I just signed up, and they have some good promotions for new customers. I have won a little bit, and went on live chat to check my wagering on the bonus and they were really quick to answer and get straight to the point.
There's a good selection of games, and the site loads quickly.
I will update after my withdrawal has been processed regarding their verification process etc..
Theres a maximum winnings from bonuses of £500, which I never like because it would be so upsetting if you won a big amount and they took it back.
It would be nice if you could check your wagering on the bonus without going on live chat.
Dear Member,
We will seize this opportunity to thank you for your feedback on our web site and the service provided.
The positive aspect of our web site, if a member decides to opt out from bonuses when depositing, we do not apply any restrictions on the amount which can be withdrawn. However, in relation to bonuses there are different Terms and Conditions which are attached such as the wagering requirement and a maximum convertible amount upon completion of play through requirement.
Allow me to re-assure you that we do provide our members the option to follow their wagering progress by accessing My Account > Account Activity > Promo tab > Click on the Details section of the active bonus to view the information.
We hope the above information has been helpful and you will keep enjoying your gaming experience with us.
- Large variety of games
- The site is easy to use
- Good customer service
- I like the fact they send you transcript of the chat conversation
- 36 hours pending time for a withdrawal?
- I only signed up, and accepted the 36 hours waiting time for withdrawals, because it is the only casino that has the Grease games, but when I try to play them, they were unavailable.
- On this casino if you decrease your deposit limit, you still have to wait until midnight for the changes to take effect. Whaaaat?! I never saw anything like that before.
- It is a casino with great potential, but it has left me with a bitter taste, therefore I closed my account. I will not recommend it!
Dear Member,
Greeting from Spin and Win.
It is a shame that you have decided to cancel your membership with us despite the fact that you have some positive views on our web site.
We appreciate your feedback on our withdrawal process which is always welcomed to help us work on improvement. On a side note, we would like to make you aware that the withdrawal time frame shortens as you move up the VIP ladder with us.
Indeed, the Grease game is no longer available, however we have introduced several new games with the aim to satisfy the different taste of games of our members. One of the latest game which has been quite successful is the “cash diner” game. We attempt to revamp our variety of games on a regular basis to provide you with the newest games from the most popular game providers.
We hope that you will consider giving SpinandWin another go for the good points you have mentioned.
Screenshot
Verify your identity
Enter your mobile phone number so that we can send you a confirmation code
-
+93
-
+355
-
+213
-
+376
-
+244
-
+1-264
-
+672
-
+1-268
-
+54
-
+374
-
+297
-
+43
-
+994
-
+1-242
-
+973
-
+880
-
+1-246
-
+375
-
+32
-
+501
-
+229
-
+1-441
-
+975
-
+591
-
+387
-
+267
-
+55
-
+246
-
+1-284
-
+673
-
+359
-
+226
-
+257
-
+855
-
+237
-
+1
-
+238
-
+599
-
+1-345
-
+236
-
+235
-
+56
-
+86
-
+61
-
+61
-
+57
-
+269
-
+242
-
+243
-
+682
-
+506
-
+385
-
+53
-
+357
-
+420
-
+225
-
+45
-
+253
-
+1-767
-
+1-809, 1-829, 1-849
-
+593
-
+20
-
+503
-
+240
-
+291
-
+372
-
+251
-
+500
-
+298
-
+679
-
+358
-
+33
-
+594
-
+689
-
+241
-
+220
-
+995
-
+233
-
+350
-
+30
-
+299
-
+1-473
-
+502
-
+44-1481
-
+224
-
+245
-
+592
-
+509
-
+504
-
+36
-
+354
-
+91
-
+62
-
+98
-
+964
-
+353
-
+44-1624
-
+972
-
+1-876
-
+81
-
+44-1534
-
+962
-
+7
-
+254
-
+686
-
+965
-
+996
-
+856
-
+371
-
+961
-
+266
-
+231
-
+218
-
+423
-
+370
-
+352
-
+853
-
+389
-
+261
-
+265
-
+60
-
+960
-
+223
-
+356
-
+692
-
+596
-
+222
-
+230
-
+262
-
+52
-
+691
-
+373
-
+377
-
+976
-
+382
-
+1-664
-
+212
-
+258
-
+95
-
+264
-
+674
-
+977
-
+599
-
+687
-
+64
-
+505
-
+227
-
+234
-
+683
-
+850
-
+47
-
+968
-
+92
-
+680
-
+970
-
+507
-
+675
-
+595
-
+51
-
+63
-
+64
-
+48
-
+351
-
+974
-
+40
-
+7
-
+250
-
+262
-
+590
-
+290
-
+1-869
-
+1-758
-
+590
-
+508
-
+1-784
-
+685
-
+378
-
+966
-
+221
-
+381
-
+248
-
+232
-
+65
-
+386
-
+677
-
+252
-
+27
-
+94
-
+211
-
+249
-
+597
-
+47
-
+268
-
+46
-
+41
-
+963
-
+239
-
+886
-
+992
-
+255
-
+66
-
+670
-
+228
-
+690
-
+676
-
+1-868
-
+216
-
+90
-
+993
-
+1-649
-
+688
-
+256
-
+380
-
+971
-
+44
-
+1
-
+598
-
+998
-
+678
-
+379
-
+58
-
+84
-
+681
-
+212
-
+967
-
+260
-
+263
-
+1-721
-
+383
-
+39
-
+242
-
+243
+93
+355
+213
+376
+244
+1-264
+672
+1-268
+54
+374
+297
+43
+994
+1-242
+973
+880
+1-246
+375
+32
+501
+229
+1-441
+975
+591
+387
+267
+55
+246
+1-284
+673
+359
+226
+257
+855
+237
+1
+238
+599
+1-345
+236
+235
+56
+86
+61
+61
+57
+269
+242
+243
+682
+506
+385
+53
+357
+420
+225
+45
+253
+1-767
+1-809, 1-829, 1-849
+593
+20
+503
+240
+291
+372
+251
+500
+298
+679
+358
+33
+594
+689
+241
+220
+995
+233
+350
+30
+299
+1-473
+502
+44-1481
+224
+245
+592
+509
+504
+36
+354
+91
+62
+98
+964
+353
+44-1624
+972
+1-876
+81
+44-1534
+962
+7
+254
+686
+965
+996
+856
+371
+961
+266
+231
+218
+423
+370
+352
+853
+389
+261
+265
+60
+960
+223
+356
+692
+596
+222
+230
+262
+52
+691
+373
+377
+976
+382
+1-664
+212
+258
+95
+264
+674
+977
+599
+687
+64
+505
+227
+234
+683
+850
+47
+968
+92
+680
+970
+507
+675
+595
+51
+63
+64
+48
+351
+974
+40
+7
+250
+262
+590
+290
+1-869
+1-758
+590
+508
+1-784
+685
+378
+966
+221
+381
+248
+232
+65
+386
+677
+252
+27
+94
+211
+249
+597
+47
+268
+46
+41
+963
+239
+886
+992
+255
+66
+670
+228
+690
+676
+1-868
+216
+90
+993
+1-649
+688
+256
+380
+971
+44
+1
+598
+998
+678
+379
+58
+84
+681
+212
+967
+260
+263
+1-721
+383
+39
A lot of games to select from so plenty for anyone who likes slots, sign up is quick and easy to do..............
I put a bet on blackjack, one of the cards didn’t scan right so they cancelled the game, which is fair enough. Never got my bet refunded back to me at all and when I spoke to there customer service all they said it was my bet was wagged and I didn’t win even though the game was cancelled. So closed my account £20 to them must mean a lot.