- 0-24 withdrawal timeframe
- Mobile-friendly design
- Over 4,000 games from top-tier vendors
- Multiple country restrictions
- Live chat not available 24/7
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SlotsMillion Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
SlotsMillion Casino is a diverse online casino with a clean instant-play interface and a massive selection of video slots. It’s powered by multiple software platforms, including Microgaming, NetEnt, Play'n GO, Pragmatic Play, Yggdrasil Gaming, Playtech, and many others. SlotsMillion Casino is licensed by Malta Gaming Authority.
Restricted Countries and Territories
Due to legal restrictions, SlotsMillion Casino does not permit players from several countries and territories including but not limited to the United States, France, Belgium, Denmark, Russia, and the Cayman Islands. For the full list of restricted countries, please refer to the 'More casino details' tab.
Security and Fairness
Players can rest assured that their personal and financial information will be protected thanks to SSL encryption, the gold standard of online security. It works by obscuring all sensitive details, making it impossible to read or decode information like user details, credit card numbers, banking information, and other confidential data.
SlotsMillion Casino selects only games from reputable vendors. All of the slots at the casino have been audited by an independent testing firm to ensure fair play. As such, players can rest assured that the games produce random results.
- E-Wallets 0-24 hours
- Bank Transfers 0-48 hours
- Card Payments 0-24 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
As its name suggests, SlotsMillion Casino features a diverse range of slots. Players can enjoy titles from various platforms, each with a variety of themes, paytables, and bonus features. Among the most popular are Book of Dead Slot, Bonanza Slot, Raging Rhino Megaways Slot, in addition to numerous others. Also, players can sort through the games per software, game type, and theme.
While SlotsMillion Casino specialises in slots, it also features table games, video pokers and other casino games.
Live Casino
At the moment of writing, SlotsMillion does not feature a live casino section.
Support
SlotsMillion Casino’s customer service team makes sure there are no long queues of players with an issue. Players can get help through a simple live chat interface, open between 09:00 and 22:00 CET every day. Alternatively, players can give the casino a call, request a callback, or email the support team and get a reply in a matter of hours. Their requests will be attended to in English, German, Swedish, Norwegian, or Finnish.
Complaints
Read the complaints other players have left for SlotsMillion Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Hi JAMIELAKE88, Thank you for the 10/10. I am glad to hear that you are enjoying your time at SlotsMillion. I can see that you have been playing on the site for a few weeks now. We do like to treat our regular loyal players with bonuses and we do send out some extra offers and bonuses to players who opt in to receive these. So do make sure you are subscribed to our offers on your account. We also love to hear direct from our players. Please do feel free to pop onto the chat or email the support team and ask if you are eligible for a token player bonus from time to time.
Good selection of slots 3d part of casino is kool. This casino is alright if you are a slot player only.
Customer service is the worst in the industry.The hours in my country are different so they are never online.I find myself never getting bonuses and waiting a couple days to exchange back and forth. Some times longer. I once got a bonus and it would not show up under my promotion sections and the cs rep disabled the chat and left for the night. I never got my bonus lol. These reasons are why I cant rate it high. Cs is to important to half a** it.
Hi BOOYAH777, Happy New Year. Thank you for your recent feedback. You stated 'I once got a bonus and it would not show up under my promotion sections'. Upon checking your account for you, I can see that there have been a number of bonuses in your account and not only the once you stated. With the bonuses you have received it would appear that one did not sit in the lobby correct and you would have needed assistance from the support team to help you with this. As you are in Canada and the support team are in central Europe, there is indeed a time difference. Our Support are open 10:00-00.00 CET. Hopefully these times help you to understand when the chat is available for you and we would be here to help. Should we not be online, Please do drop an email to [email protected] where we will pick this up for you and get back to you as soon as we can the following day. I can see that your bonus was rectified for you and you managed to claim and play with this.
Amazing selection of games that are easily navigated through. Excellent customer service. Withdrawal approved quite fast considering it was the Christmas break. Highly recommended, especially for Canadians to have access to so many different providers.
The addition of INTERAC payment would be amazing, fingers crossed.
Hi HELAFAST, Thank you for the feedback. For your information, we are in the process of adding INTERAC as payment method for our Canadian players. It's a bit early to announce a specific date yet but it should be live sometimes in the next weeks/months.
Owned by a new company, that send out promotional emails to my account, as a excluded player, reluctantly I played as I was encouraged to do so, but they take no responsibility for responsible gambling issues, and won’t return the funds as they say they didn’t purchase old players details. Absolutely shocking.
Hi 123ABC, So that everybody reading your review understand, let me sum up here what I answered you in our private chat. First of all, SlotsMillion is not "new", nor the company behind it. Our casino SlotsMillion.com was established in 2014 and the company behind in 2012. What is actually new, is the acquisition of our second casino, LadyLucks.co.uk (29/09/2017). The situation is the following: you self-excluded yourself from LadyLucks before our company acquired and relaunched it on the 29th of September. As the acquisition did not include the database (the UKGC is fully aware of that), all the accounts that were created before the 29th of September were closed and no data regarding the players has been forwarded from the previous owner to us. When you re-opened an account under our management, you unfortunately did not fulfil the KYC within the 72h and we had to close your account. Later on, you created an account in our other casino, SlotsMillion.com, and started to play after we sent you a promotional email. And this is where we are now. You are requesting us to return the funds because you are "an excluded player" and we should not have sent promotional emails to your account. This would have been correct and we would be in the wrong, if you were self-excluded from LadyLucks after the 29th of September, under our management. The truth is that, from our point of view, you never excluded yourself neither on LadyLucks or SlotsMillion. Therefore, even though you are telling us you were self-excluded from the old LadyLucks, we could not know and can't take responsibility for that. Please, let me know if I forgot a detail or if something remains unclear. Thomas - SlotsMillion.
Nice selection of games
Website is smooth
"Positive part of the review is too short. It should have 50 character or more." Lol. There you go, 50 characters :)
Verification - Upon my first deposit, I got a message saying I need to send a copy of my ID for verification. I took a photo of my drivers licence, from UK, and sent it twice but I get an email saying "Thank you for sending in your documents!
Unfortunately some of them aren’t quite what we need. For more information, please go to the ‘Documents’ section of your Lobby." What is actually wrong with it? You asked for an ID and sent an ID!!!! It doesn't say what is wrong with it in the email or if I go into documents section in the Lobby. This is very annoying misleading and time wasting. For these reasons I won't bother anymore. I have other accounts at other casinos, and sent the same photo of my ID for verification and there were no issues. Maybe you could be more helpful and say why the document isn't accepted: e.g Resolution too high or to low / can't see the address or details on it, etc.
Hi ALEXANDRU2012, I had a look at the situation and the reason why your document was rejected and you received this automatic email is because you only sent us the front image of your photo ID. As written in the 'Documents' section in the lobby, we ask for both the front and the back image when you send an ID card or a driver's license. In case of a passport, we would only need the front image. I understand your frustration for receiving a message that does not state the exact reason of the rejection though. Note that you can still send the backside image of your driver's license to [email protected] so we can reopen your account.
- Super fast verification
- Wide selection of Slots and of course a big plus is they have Big Time Gaming!
- Super fast withdrawals, as a new player my cashout reached my account in 12 hours
- Live chat option
- 100% bonus with 35x wagering is decent and is none sticky so if you do get lucky without dipping into the bonus money you are free to withdrawal.
- There were lagging issues, sometimes the slots were fine then suddenly they would lad very bad, a few games (immortal romance, dragons) were so laggy it was unplayable. Tried on chrome and firefox, didn't make any difference.
- Only one roulette I believe, so not ideal for table game players but still great for slot players.
Hi NICKUK911, Thank you for your feedback. I have sent you a PM to inform you about the improvements we've made to the games since you posted this review. Do not hesitate to get back to me or the live support team if you ever face again issues of any kind. As for table games, they are not available yet to UK-based players. This should change early this year though. Stay tuned!
Amazing casino and customer service, verification is straight forward and they were really helpful when I contacted them about some documents I needed to send. After that, my 1.5k withdrawal was processed through Trustly and had the money in my bank account withing a few hours. Really pleased with this casino and would definitely recommend! Amazing selection of games too! Thanks guys!
If you like slots and bonuses then this is for you.
Poor customer service, terms and conditions are not made clear, minimum £30 withdrawal, lied to on email
I signed up to SlotsMillion yesterday, firstly depositing £27 which after doing so realised the casino only offered slots so I went to withdraw the funds and found out it was £30 minimum withdrawal (one of the many problems with this site), so I then had to deposit another £20 as that's the minimum deposit limit meaning id deposited £47 in total. I then attempted to withdraw the £47 which led to another problem, this time it being that I was required to wager my initial deposit by 2x so £94 in total, I exchanged emails with the company explaining that I didn't want to wager on any slots especially as I hadn't agreed to any bonus and also the fact that I didn't want to even deposit the extra £20 which was required so that I could even attempt to withdraw.
As I explained to them about me not wanting to play slots they said they offered live casino games which they seemingly lied about as I exchanged many emails showing proof to links they sent that I was unable to find the live games. My username is - jordannbryan and I hope you can resolve my issue as it led to me forced to wagering the £47 as there was nothing I could do with the funds, the emails and account transactions all match to what I have said as I didn't want to do anything with the funds but withdraw them.
Hi JORDANNBRYAN, Thank you for the feedback. As required by our licensing regulation, any real money deposit is subject to wagering at least twice before it can be withdrawn. This is a security regulation that aims to prevent international money laundering. Regarding the live games, you are right, it was our customer support agent's mistake; they're not yet available for UK-based players. P.S. Allow me to update people reading this review: you have been refunded your deposits.
Incredible selection of games - more than I've seen anywhere else. Fast and friendly support - always go above and beyond.
You can't go wrong with SlotsMillion.
Can't really fault this online casino. Would recommend it to anyone.
SlotsMillion Casino News
Read all news about SlotsMillion Casino, check for updates and stay tuned for exclusive bonuses.
On Fridays we celebrate! And at SlotsMillion Casino they have a Happy Hour to help you embrace that Friday Feeling. Their Happy Hour runs every Friday and gives you the chance to claim a special deposit match bonus to get more out of your next deposit.Kickstart Your WeekendMore funds = more fun, which is why at SlotsMillion Casino, you now log into your account every Friday for a Happy Hour deposit bonus.You will need to be a member and log into your account every Friday between 6 and 12 pm (your local time). Once you’re in your account, you’ll be able to see if you have received a Happy Hour bonus to kickstart your weekend.If you’re a member at SlotsMillion you could receive a special Happy Hour Bonus if you log into your account every Friday.Once you are logged into your account, you could get a 20% up to 100€ / $100 / £100 / 1000 Kr!Whichever bonus is waiting in your account is yours for the taking. All you have to do is make the qualifying deposit to get started.The Fine PrintBefore you go, there are some essential things you need to know. You need to have made at least one deposit; you can check out their 100% up to €200 welcome bonus.Your bonus will be valid in your account for three days, and there is a 48x playthrough requirement. The maximum bet is set at €5, and any bigger bet could result in your bonus and winnings being forfeited.Full Terms and Conditions also apply and can be found at the casino. The rest is up to you, good luck!
SlotsMillion Casino has reinvented weekdays! They don't need to be boring anymore because you can now take a Slot Lunch Break and claim 20 sweet spins, Monday to Friday.Take a Slunch BreakNext time you take a break at work, take a Slunch Break. Every week you can visit SlotsMillion Casino Monday to Friday from 11 am to 1 pm and get 20 spins to use on the popular Chilli Heat Megaways Slot.The best news is that you can take up to four Slunch Break bonuses daily, collecting up to 80 spins.To enjoy this offer, log into your SlotsMillion Casino during the weekdays and deposit during the promotional times.To receive your spins, you must be a member at the casino, deposit during the correct time and day and use the following steps:Log into your account at SlotsMillion CasinoDeposit a minimum of $20Open the My Bonuses page to claim your 20 Slunch Break spinsYour spins will be credited on Chilli Heat Megaways with a value of $0.20 per spin. You can claim one set of bonus spins at a time, but you can claim up to four Slot Break bonuses daily.Don't Forget the Terms and ConditionsThe casinos' full terms and conditions apply, meaning there is a maximum bet of $5 / £3 when you're playing with bonus funds. You'll have 24 hours to use your bonus and check which games can and can't be played to avoid losing your winnings.Enjoy!
Boy oh Boy are our SlotsFighter contestants turning up the heat! We are completely thrilled to hear that a lucky SlotsFighter won a staggering £10,000 in a solo game whilst playing at SlotsMillion Casino. And thanks to Twitch it was all caught live. Don’t worry if you weren’t tuned in at the time because we have the winning video for you to watch right now. From Zero to 10K on One GameIt was just another ordinary day for Mario as he decided to play at one of his well-liked online casinos whilst streaming live on Twitch. With a massive selection of online slots and games to choose from Mario just jumped between games in what seemed like a gaming session just like his others. Little did he know what was about to happen. While onlookers watched him play and with Mario interacting with his viewers, he decided to play Merkurs classic Magic Mirror Deluxe II Slot. He also decided to raise his stake to £2 when he hit his first bonus. Nothing out of the ordinary there with just a 50x win. Mario played online slots at SlotsMillion Casino whilst onlookers watched live on Twitch.But Mario was determined he wasn’t going to give up and kept going when he was lucky to catch another bonus round just a few spins later.Determination Paid OffMario admitted that the chances of hitting a big win at this point was probably one in a million since Merkur games are known for their high volatility.He got the Aces as his expanding symbol, so he let the reels spin and in just a few spins later the retrigger came in which game him an extra expanding symbol for the rest of the free spins. But it wasn’t just any symbol! It was the games top paying symbol. And in just a few spins later one of Mario’s dream came true. He got a full screen of the top paying symbol landing him the jackpot. He won a 5000x multiplier and a total win of £10,000.The top paying symbol expanded to fill the entire reels landing Mario a 5000x multiplier and £10,000 in cash.Understandably, Mario was in complete shock, like nothing he had ever experienced before. Naturally his fans who had just watched this happen on Twitch were equally as impressed and the chat went crazy congratulating him. Mario said it is his biggest ever win so far and we could not be more pleased. Be sure to tune into the Twitch channel for more exciting wins just like this one as it happens.
We all know that Mega Fortune is a money maker, right? It’s made endless dreams come true and it’s showing no signs of slowing down either. This time NetEnt’s popular online slot secured SlotsMillions first ever millionaire winning a whopping €2,553,604.67!Player Wins the Mega Fortune JackpotOne lucky player has just had the perfect start to 2018 and becomes the first ever millionaire at the online casino. It was of course Mega Fortune that made it happen and this time it was a lucky UK player who has chosen to remain anonymous. A lucky UK player bags the €2.5m jackpot playing Mega Fortune at SlotsMillion Casino.The player had signed up to the casino just a few days before his life-changing win came. Once again, the game doesn’t disappoint and NetEnt has now seen its first multi-million-euro jackpot of the year! Last year they paid out an incredible €75 million in winnings and it certainly seems like this year is going to follow suit. Win the Luxury LifestyleMega Fortune is known for it’s luxury theme and only too often is it making that lifetime become a reality for players around the world. Set across 5-reels and 25 paylines it’s one of NetEnt largest online pooled jackpot games which gives you the chance to hit the mega jackpot on every single spin. Happy Player, Happy Team!We’re extremely thrilled for the player and send massive congratulations for the entire AskGamblers team. NetEnt are pretty thrilled too! Henrik Fagerlund, the Chief Product Officer said, “What a great start to the year it’s been for the lucky winner and we’re so pleased that we’ve been able to play a part in his life-changing moment.” He also went on to say: “Mega Fortune is a long-time favourite with NetEnt players, so it’s no surprise to see it claim the first winner of 2018 and we hope it continues to be a lucky year for everyone who has a spin!”
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Everything. Fast payouts. Huge selection of games. Good promotions. Easily one of the best casinos out there. Payout is usually in your bank within 12 hours.
The only small thing I would say is maybe more free spins or deposit bonuses for players that spend that bit more. Apart from that awesome casino!