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Sir Jackpot Casino is closed, please try these instead:

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Sir Jackpot Casino

Player Rating 15 reviews
5.5/10
15 reviews
Complaint Response 3 complaints
2 days avg. 3 complaints
What we like
  • Available in instant play
  • Live casino
  • Mobile gaming available
  • Live chat open 24/7
  • SSL encrypted
What we don’t like
  • Multiple country restrictions
  • No phone support available
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Sir Jackpot Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.sirjackpot.com/
Established
2015
Licences
Malta Gaming Authority
Affiliate Program
Languages
English, Finnish, Norwegian
Casino Type
Instant Play, Mobile

Sir Jackpot Casino is an online casino with a distinctive green logo featuring the face of Sir Jackpot on a chip. The website can be accessed in four different languages, including English, Finnish, Norwegian and Swedish. The casino’s selection of online slots and casino games is powered by NetEnt, Microgaming and Quickspin among other popular software providers. The casino includes a live casino, too, and the mobile gaming option. Sir Jackpot Casino is licensed and regulated by the Malta Gaming Authority.

Restricted Countries and Territories

Although the casino caters to players from a number of countries around the world, certain countries remain restricted. These include, but are not limited to, France, Hong Kong, Indonesia, Tunisia, Costa Rica, Cyprus, Turkey, Sri Lanka, Spain and the United States of America. For a full list of restricted countries and territories, please refer to 'More casino details' tab.

Mobile Gaming

The casino’s website is entirely responsive, which means it can be easily viewed on different devices—from desktops and laptops to tablets and smartphones. Since Sir Jackpot Casino is a mobile casino, players can enjoy their favourite online slots and other casino games on the move.

Security and Fairness

The website is secured with RapidSSL encryption which guarantees private info will stay safe from third parties.

Considering Sir Jackpot Casino features NetEnt slots, which are regularly tested and verified, it means that the casino can be trusted, as well.

StallCation

Complaints

Read the complaints other players have left for Sir Jackpot Casino. Learn more about complaints.

Show all complaints
Sir Jackpot Casino - Withdrawal of €1,600 delayed over 5 weeks now
Hello, so I deposited with a 200% bonus and everything seemed fine. Had some luck and completed the wager with 1600€ to withdraw. Made a withdrawal of 1200€ and waited two days, nothing happened. It was over the weekend so nothing wrong with that. But I thought hey! Why not verify my account with the standard verificationprocess like most casinos ’s use nowadays, so I uploaded proof of adress, picture of my ID-card and creditcard to mabye make the payment process go abit faster even though that was not yet necessary since they had not asked me to verify my account yet. ”The verification process will occur the latest when the Account Holder has cumulative withdrawals of €2,330 following the Malta Gaming Authority regulations.” Anyway half a day passed and I thought I would login and see if my verificationuploads had been verified, they had not. All of them got declined. Seemed quite strange so I tried to upload yet again - same problem again they got denied. Then I remembered that I had taken the pictures with an Iphone (uses another kind of pictureformat) so converted my photos to .jpg and uploaded them again. And guess what still got declined. Now It had been 4-5 days still had not heard anything why they got declined so I contacted customersupport and asked what’s happening to my withdrawal and why my verification was denied. Apparently the ”paymentdepartment” had a few questions for me and would call me within a few days. Nothing happened for a another 4 days. Contacted the customersupport yet again and they said they where sorry and they would tell the paymentdepartment to hurry up. Almost a week later had not recieved a call.. contacted the support again and asked what’s up? Now they had a bit more information regarding my withdrawal, apparently the ”securitydepartment” had made a random check of my account to give me a call and ask a few questions - yes random. Notice how apparently It was first the paymentdepartment that wanted to speak to me not the securitydeparment. Anyway waited another week, did not recieve any sort of call from Sir jackpot, also noticed my account had been shutdown within these two weeks of waiting. Contacted support yet again and they said they were sorry for It taking so long (also asked them If there was anykind of number I could call them up on and talk with either departments, twice. They did not answer that question. Also tried to withdrawal the rest of my money I had left on the account to see If mabye that amount would be quicker to withdrawal (400€) when the account was not locked yet nothing happened with that withdrawal aswell. I have printscreens with conversations between me and the support aswell but I am writing this on my mobile and don’t know how to upload them, Also have lots of pictures of my winnings (I like to screenshot when I win ”big”) And printscreens of my winnings being in the process of an withdrawal. - 5 weeks later still haven’t heard from Sir jackpot, Would appreciate some kind of recignition of what’s going on here.. English is not my first language, sorry :)
staus Resolved
€1600

Complaint Statistics

Resolved 3
Avg. Amount $ 1,298
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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Player rating
5.5/10 15 reviews

Top reviews from our players

I have never experienced such a fluent Casino regarding the money transactions; both deposits and especially withdrawals.
All transactions are fast and this casino doesn't use any "exhausting" tactics regarding withdrawals, that unfortunately can be seen on some other casinos if you happen to win.

There are some "big" games that are missing like Book of The Dead and Jamming Jars, but hopefully these can be seen on their casino in the future. Also some games (especially the older ones like Major Millions) won't work at all and are somewhat buggy at times.

Very good casino with great selection of games and providers. I had great experience there. Thank you.

Reasonably strong selection of games from a number of providers.


Fast verification, also just liked to play here, because it's best user interface.

Probably the best casino I have played. Great side very stable big selection of slots and selected live offer. Support nice and friendly competent, payment within minutes

Nothing, best Casino best Service perfekt really can not say a bad thing

Nice selection of slots, fast and friendly support.

I made my first deposit and via chat I was given first deposit bonus and 1st part of FS (100 of those, 20 per day). I lost, np with that. The next day there were no FS so I get on chat. I was told that I am not eligible for any (!) bonuses there!? So here is my thinking, if they went against their rules with that bonus policy, what would it be if I would be lucky and try to withdraw something? I bet you that I would have huge problems with that. I don't trust this casino so no trust, no money. I closed it permanent and glad I did that.
It is never the problem with bad luck slots roll, it is the problem with casino not knowing what to do or not to do.
Dear Sir, good luck with your weird policy.

An unbelievable fast pay out ! This is a keeper. Lots of nice games, full netent portfolio, many jackpots. I made a real good winning and it was on my bank account in an hour. Friendly lay out, good responsible gaming tools.

A pity that they do not have play 'n go games. They are my favorites.

I was not pleased with any aspect of this casino...they don't have too many good games therefore you never win

My main screen offered me 200% bonus up to $600 so I deposited $300 and all they gave me was $60....when I messaged them about it they refused to give me my bonus so I requested they take away the $60 bonus so could withdraw my $300 to play elsewhere where they honour their bonuses and they refused to....I have played on many online casinos and this is the first ever issue I have had that has not been resolved.....I do not recommend.....they stole my $300 in my opinion.

I can withdraw winning directly to mt Visa card in about an hour on this site. For this reason I can forgive them a lot when it comes to small issues with bonuses and wagering requirements. Still amazing to me that people expect to cashout a bonus on table games alone but your slots pay 100% of your requirements so ok. Beautiful site with excellent games.

The games selection and site layout. thats about it.

Got an email with the promise of freespins. I went in to the site and selected the bonus on the screen and deposited.
I did not receive any freespins so I contacted the live support. After a long wait and even longer wait between answers. After about 30 minutes the support concluded that I needed to send a mail to them. It was my understanding that I was already talking to the support. The freespins in itself does not mean that much to me but to delay a bonus for a paying customer is ridiculous.
There are many casinos out there and i suggest you select on that are serious.

Beautifully designed online casino website. A lot of video-slots and table games. Quick wins are allow to enjoy the game.

Beautifully designed site difficult to navigate for the user.

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