Blacklisted
Rich Casino is a brand operated under the Revenue Giants Affiliates program, a program which has been blacklisted due to the usage of unethical business practices in its relationship with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments, unprofessional behavior as well as operating without a valid license issued by an official regulatory authority.
- 0-24 withdrawal time frame
- Mobile-friendly
- Top-tier software providers
- Live chat open 24/7
- 72 hours pending time for withdrawals
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Rich Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Rich Casino is an online casino with a dark, luxurious theme. Their games are powered by several software providers including Parlay, Rival, Pragmatic Play, Betsoft, and Visionary iGaming, and available to players in Instant Play and mobile versions, no dowload is required. The casino is licensed under the jurisdiction of Costa Rica.
Restricted Countries and Territories
Unfortunatelly, Rich Casino does not accept players residing in several countries world-wide including the United States, Denmark, Italy, Australia and several other countries. For the full list of restricted countries, please refer to the casino details section bellow.
Mobile Gaming
All of Rich Casino’s games are designed to work the same across all devices. This means that players can play on their computers, smartphones, and tablets and get the same gaming experience on all of their devices.
Security and Fairness
Rich Casino ensures that their players are kept safe with their top-of-the-line encryption standards: 1024-bit RSA and 448-bit Blowfish, which are even more secure than the industry standard of SSL. Encryption makes it impossible for anyone to see your data as it is sent to and from the casino's servers. Firewalls are in place on the casino's server network as well, so your information is protected everywhere.
- E-Wallets 0-24 hours
- Bank Transfers 0-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Rich Casino's games, as mentioned above, are delivered by several well-known software providers. Their biggest focus is on slots, and players certainly have plenty to choose from at Rich Casino. All of the video slots offer exciting game elements and a fun or action-packed theme. No matter what a player's preference is, there's almost certainly a slot game that fits their tastes here. The most popular games are certainly Good Girl Bad Girl slot, Greedy Goblins slot, Mr. Vegas slot, Fruit Zen slot, Great Reef slot, Sugar Rush slot, and many more.
Table game players, however, do not have quite as much variety. Blackjack players can play in both single-hand and multi-hand modes. Roulette players have access to several variants such as Swipe Roulette, Crystale Roulette, Roulette Black Diamond, Electronic Roulette, and Roulette Titanium. Apart from games of blackjack and roulette, other table games are casino war and craps.
Video poker players are relatively limited, as well. Players can choose from four different variants: Jacks or Better, Joker Poker, Deuces Wild, and Deuces and Joker. Although the graphical quality of the games is high, there are no variants based on Bonus Poker or its derivatives. Also, all of the games are only available in single-hand mode.
Live Casino
In addition to virtual table games, players can enjoy playing against live dealers. However, at the time of the writing there were three games at players disposal: Live Roulette, Live American Blackjack, and Live Baccarat.
Support
Rich Casino does a good job at ensuring their players can get their questions answered quickly. They accomplish this by offering 24/7 live chat, where players are typically connected to a chat representative within a matter of minutes, if not seconds. Players who do not mind waiting can contact them via email, as well. Finally, there is also a good FAQ section where players can try and find answers to their questions.
Complaints
Read the complaints other players have left for Rich Casino. Learn more about complaints.
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Over the last week I had a lot going on that made it so I couldn’t concentrate and write a review. All is well now so I am going to get back to business. Just like a TV show each individual episode has a title, so I think I’m going to give each of my reviews a title. This one is going to be called: “Honesty is the best policy, but make sure you know the policy”. Why do we gamble? Why does anyone gamble? Granted it may be at times to blow off steam, or to get your mind off of everyday life issues, but that is not why a person starts gambling in the first place. The reason we start to gamble is the chance to win big, get that big score, visions of grandeur sitting on a beach in some tropical paradise, after flying In on your private jet, sipping on a $1000 bottle of wine or champagne, for no other reason other than you can. Sorry to go GA on everyone there lol, but look at all of the attention this 600+ million Mega Millions has received. You here TV announcers talk about it, news channels, announcers during sports games, and I even saw a segment during a news show that interviewed a guy who has won the lotto like 6 times, and the “Science behind it”, “never do quick pick, and never pick a combination thathas previously been picked”. The power ball and mega millions have gone over 100, 200, 300 million many times in the past, which if 99.99999999999999999% of the population won would be plenty satisfied, but never nearly as much attention as this.
Now you might be thinking, what does this have to do with Rich Casino? I’m going to get to that in a bit. Rich Reels has the same plain old software that all Top Game has, the same annoying process of having to log off, then log off again because it stays logged in, in the background of your computer, and you have to exit again, they send me the same email every day about how if I deposit I’m entered into some raffle for $500, and they have they annoying support that top game casinos usually have. On this occasion I had to contact support about the free chip, AskGamblers has a 20$ free chip you can get here:http://www.askgamblers.com/forum/showthread.php?t=1038. I was followed up with the offer;” if you deposit 25 I’ll give you $50”, and I was in the chatting mood so I went through my normal range of questions: What is the play through? What games are allowed, and which aren’t? Is the bonus cashable, and finally I ended with, what is the max cash out? He replied “10x what you deposit.” I asked so even if I make the play through on a $25 deposit I can only cash out $250? He said yes, I replied with well then if I am going to deposit I will do it without a match offer. Now here is where my introduction and title comes into play, he says to me even if you don’t take a match offer, it’s still 10x your deposit the max cash out. That took me by surprise, I had never heard of a casino capping a deposit bonus free, let alone 10x. So I asked him a hypothetical, so if I won $1000, off a $25, deposit, that means I would have to deposit $75 more to withdrawal it rite? He says “No, whatever winning you made off the original deposit, can’t be withdrawn by another deposit. At this point I was very confused, I wasn’t messing with the guy, I was asking serious buying questions, and it was like he trying to prevent from depositing there. I asked him this, “So you’re telling me if I hit a $1,000,000 jackpot at your casino I would’ve had to deposit 100 grand in order to withdrawal it all? He goes well I guess so. I never actually went back to research if that was indeed the policy, for 1 well 2 reasons, the first being if the support at this casino didn’t know how to respond to the most basic of questions with the correct answer there was no way I would ever spend a dime there, the second being if that indeed was the case, that I could only withdraw 10x on a bonus free deposit, I would never deposit there.
Going back to what I said at that beginning about gamblers, Most people would love it if they made an 1000% profit off their deposit, but the fact that there was no chance of making that “Big Win” we all hope to get, was an instant turnoff.I have two ratings for this casino. The first one is being if the support was actually telling me the truth and that is indeed their policy I give them a 6/10, a whole 1.5 points for being honest, because obviously Top Game doesn’t have the greatest of reputations for being honest.
The second rating is if that guy had no clue about what he was talking about id give them a: 3/10, and a generous 3 at that, if there is one thing I can’t stand is incompetence, especially if it involved bringing in new business to my company. I have fired people for lying to get a sale, and I have fired people who were incompetent and didn’t know the question to a customer’s answer, and didn’t bother to ask a manager or me or any other team leader what the proper answer was. Whether it’s the CEO of a company down to the new guy who is just getting started, and everyone in between, they all represent your company. This is something I firmly believe and was instilled in me by some very successful people. One deal, one client, will never make or break you, but if you leave a bad taste in their mouth, especially in this day and age when information can spread as fast as a person can type and as far as the internet reaches, can bring you down. So I never tolerated mis-informing clients or mis-leading them, at the end of the day the guy who screws over 3 people that week makes 3 sales and lives an average life. The guy who was honest helpful, but didn’t get the sale, gets 5 sales through referral business or more which turns into 25 referrals and before you know it you have a book of clients. I’ll tell you guy’s a short story that’s a bit off topic, I was doing door to door sales a while back, and it was an appointment that a co-worker set up. He never showed up for work that day so I went and did it for him. It was a sweet older woman, very involved with her church, and I’m not talking a small town church, I’m talking about a massive 3000-5000 member gospel church. I gave her the product at cost and didn’t make a dime that day, and she knew I didn’t she tipped me $20, and she legitimately loved the product. I kid you not within the next month the company altogether had about 100 people set up appointments through her referrals, and about 75 sold, the church bought 5, the pastor bought 2, and I had about 40 of those sales, all because I treated one person rite.I could have easily made 800 off her that day, instead I made about 11-12,000 that month (unfortunately I was active with drugs so my dealer, and the NY Lotto got most of it lol) but it goes show you how if you do good by your customers they will do good by you.
Who knows, maybe if that guy tells me otherwise I end up playing at that site, and become a loyal depositor, giving them a good review, instead I’m here left with a bad taste in my mouth writing a bad review, on a very popular website, which could potentially cause them money in future business.
-Ian