Blacklisted
Red Spins Casino is a brand operated under the Top Hat Affiliates, a program which has been blacklisted due to the usage of unethical business practices in its relation with affiliates, including but not limited to lack of communication and cooperation, delayed or declined payments and unprofessional behavior.
- Live chat
- Mobile friendly-design
- Top-tier software providers
- Slow pending times
- Limited live chat hours 08:00 – 00:00 GMT/BST
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Red Spins Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Red Spins Casino is an online casino where members can go and enjoy great games in an easy to use lobby full of games like slots, table games, instant wins and live games. There’s something to suit everyone’s taste with multiple gaming providers on board which include NetEnt, Microgaming, Big Time Gaming and IGT (WagerWorks). The site is available in several languages and players can log in instantly through a web browser or use their mobile casino. Red Spins Casino is licensed and regulated by the Gibraltar Gambling Commission.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which includes but is not limited to residents of the United States of America. Players should also make sure that online gambling is legal in their jurisdiction before attempting to open an account here. The full list of restricted/allowed countries can be under in ‘more casino details’.
Mobile Gaming
Members who enjoy the convenience of playing on the go can access Red Spins through their mobile, smartphone and tablet devices. A selection of the casinos games are optimized to use through a mobile browser which makes it even easier to play as no app or downloads are required.
Security and Fairness
When it comes to security the casino uses a high level of encryption services to make sure personal and financial data is always kept secure.
They also use a random number generator which is tested in-house to ensure players always get a fair game.
- E-Wallets 24 hours
- Bank Transfers 3-7 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Players who are looking to sit back and relax with their favourite video slots will have plenty to keep them busy here. The casino is home to some of the biggest gaming providers in the industry like NetEnt and Microgaming and are certainly not shy of a few games. Players will find them all in the casino lobby and if they’re looking to eliminate browsing times they can use the casinos search engine which pin-points exact games. Titles include the Immortal Romance Slot, Starburst Slot, Cleopatra Slot, Bonanza Slot, Fluffy Favourites Slot and Exotic Cats Slot.
Those who like table games will be able to bet on popular variants of both blackjack and roulette along with other classic titles too. Bet limits can be viewed for a selection of games from the lobby and players can enjoy the likes of American Roulette, Blackjack Classic, Punto Banco and Pontoon. Poker games like Oasis Poker and Texas Hold’em can also be enjoyed.
Players can also pick from a selection of video pokers which include Bonus Deuces Wild Poker, Aces and Eights and Aces and Faces Power Poker.
Other games can also be found in the casino lobby which include instant win games and a collection of exclusive games.
Live Casino
The casino is also home to its own live dealer games which are hosted by friendly male and female dealers and are open around the clock. Games include Live Blackjack, Live Roulette and Live Dream Catcher.
Support
Players who are looking for help and assistance will be able to use the casinos customer support team for this. The casino offers a live chat facility which is open between the hours 08:00 – 00:00 GMT/BST. Emails can also be sent 24 hours a day for additional support and the casino aims to reply within 24 hours. Telephone support is also available between 08:00 – 00:00 GMT/BST.
Complaints
Read the complaints other players have left for Red Spins Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Thanks very much for responding bro my comments bon here it's very much appreciated 😃 also yes I did indeed receive my withdrawal and now this issue is now resolved. Will definitely be back as your casino is excellent apart from that, u really enjoy Nektan casino sites.
My only concern as said previously is the payout/withdrawal times but as said above/positive section big this comment on RedSpins was my withdrawal problem,if redspins and Nektan in general were to follow other major betting/casino/bingo sites like Bet365, Ladbrokes, Unibet etc in offering Faster Payment Visa Direct (4 hours maximum to hit your bank balance) for withdrawal it would be the icing on the cake in my eyes, thanks again.
I have been waiting on a withdrawal now for what will be 2 WEEKS tomorrrow, they have requested every I.D you can think of and now that i have sent them this they are starting to ask for deposit methods used 6 deposits back in May this year, yet i can still deposit right now? the staff do not read your emails properly/check your uploads properly and ask you for the same proofs over and over. DO NOT deposit onto Nektan casinos its terrible.
Hello GEOFISHER I hope you're doing well and wanted to thank you for the review. I am sorry that the withdrawal process was slow on this occasion and there was a misunderstanding on the ID that you were required to send in. Due to our UK license, we must obey the relevant regulations and once a customer requests their first withdraw, we have a few days to request their ID, check that everything is ok and release the withdrawal. I have checked your account and I can see that your withdrawal has already been released to you. We have also sent you a follow-up email letting you know which documents are outstanding. Once this process is done, the following withdrawals are much faster 😊 If you have any further enquiries, please feel free to get in touch with our team. As you know, you can reach us 24/7.
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I seem to win bigger here which is a plus, and support listened to my reviews/queries on here last year and sorted it within hours really, so that's excellent customer service especially compared to some of the big bookies here in Scotland UK. I highly recommend Red Spins Casino. Cheers