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Quatro Casino

Our Rating CasinoRank
7/10
CasinoRank
Player Rating 38 reviews
7.1/10
38 reviews
Complaint Response 8 complaints
1 day avg. 8 complaints
What we like
  • Various withdrawal methods
  • Optimized for mobile
  • Live chat open 24/7
  • Approved by eCOGRA
What we don’t like
  • Large number of restricted countries
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

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18+ | Restrictions Apply | T&Cs Apply | Please Gamble Responsibly. GambleAware


Quatro Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.quatrocasino.com
Established
2009
Licences
Kahnawake Gaming Commission, UK Gambling Commission
Affiliate Program
Languages
English, Finnish, German, French
Casino Type
Download, Instant Play, Live Casino, Mobile

Quatro Casino is a modern online casino that has been offering real money games on the Internet for years. The casino is powered by Microgaming software, which houses one of the world's largest library of online casino games. Quatro Casino is a part of the Casino Rewards group, one of the largest and longest-standing groups of Internet gaming properties. Note that Quatro Casino has a minimum age requirement of 21, rather than the usual 18.

Security and Fairness

All online casinos have a responsibility to ensure that its players have safe and genuine games of chance. Quatro Casino begins by encrypting all transmissions of data to and from the casino with 128-bit SSL encryption. This prevents cyber thieves from stealing sensitive data from Quatro Casino players. Unlike many other casinos, Quatro Casino also uses an account number system rather than a username system, making it significantly more difficult for hackers to steal accounts.

With regards to fair gaming, Quatro Casino is incredibly transparent in presenting the statistics for their games. They regularly have eCogra conduct an audit of the software to ensure that the games are genuine. These reports are visible to all visitors, and they keep an index of previous reports on the site. This kind of openness is hard to come by in the online gaming industry, and it certainly sets Quatro Casino a cut above several others.

StallCation

Complaints

Read the complaints other players have left for Quatro Casino. Learn more about complaints.

Show all complaints
Quatro Casino - Closed my account and cancelled my withdrawal with no evidence presented for terms violation
Hello On 04/08/2015 i created a Quatro Casino account and I took advantage of the promotion € 100 scratch cards free, i won a € 25 bonus and asked to deposit 1 euro to play the € 25 bonus. I made the deposit by Neteller and I played the deposit and the bonus and respected the terms and conditions. On 05/08/2015 I requested a withdrawal of € 150 and I sent the documents to verify my account. On 07/08/2015 I received an email from [email protected] to let me know that my account was closed down and that mywithdrawal is canceled. because many accounts have been created from my computer My email address or my personal information but I have not received from casino evidence. I never created from my computer several account, i have only one account Quatro Casino. so no one can access my computer or use my email address to register a casino account. I started playing online casino in early July 2105. Yesterday I contacted Live chat and ask me to provide proof that I created several accounts or provide me the numbers of accounts that I created from my computer or my email address, but the officer refused and answers: 'I asked the supervisor, but unfortunately Yahya we are not able to provide you more information about this closure'. I sent several emails to the casino to give me evidence or provide me the accounts created from my computer but I have not received a response I ask you to help me and protect players against online casinos scam
staus Resolved
Quatro Casino - Payment not received over 8 month
Recently I played QUATRO CASINO. following a promotion. I filed 10 KR and I won 900 KR after I turned 35 x the bonus, I requested a withdrawal six months of that, it's the month of September 2014, but I still do not have received payment, many times I spoke with them on the chat,, I contacted riskmanagement.com but I received no response no, with attachment files there is the last conversation with the media and the message riskmanagement.com You are now chatting with Chris. Chris: Hello, Welcome to the Casino Rewards support chat. How can I help you today? you: HOLLA you: when i got payed ?? Chris: Haha, Just one moment please, I'll just check for you. you: i had won 90 e now 5 month i hove not receive it Chris: I'm sorry to hear that, Just one moment please. you: the first i came here and they said your win has ben processed , but i got nothing , and then i done an other withdrawal past week but i stll dident got my win Chris: I can see it was added back to your Casino Account you: Jag tjänar 90 €, har jag inte fått min vinst, bara 900 kr Chris: This was on the 17th of March at your request. :) you: ja, Chris: Thanks for your patience. I'll be right with you. Chris: I'm sorry for the delay. I'll be with you in just a moment. Chris: I'll be right with you. you: okk chris , have your time Chris: Thank you. Please wait while I transfer the chat to 'Ray'. You are now chatting with Ray. Ray: Hi, Stupp. Your chat was transferred to me. :) Ray: I'll have to have a closer look into your account. Ray: Stupp, your withdrawal of €90 was refunded to your account in the 17th of September 2015, as you did not contact our Risk Management Department as requested. you: sorry ?+ you: i have not been contacted by the casino or any you: 5 months -)) Ray: Thanks for your patience. I'll be right with you. Ray: Let me have another look into your correspondence :) Ray: I'm just going to ask my supervisor real quick. Won't be long. Ray: Stupp, thank you for waiting. Ray: So, the money was returned to you as there was a problem with the payment. The money was returned into your casino account on the 17th September. I can see that since played with that money. you: when i wll get payed you: no i have requested withdrawal again Ray: Stupp, you need to contact our Risk Management Department for that Ray: Yes I can see the money is pending. :) you: where i contact them ?? you: about 900 kr Ray: Could you please contact them via [email protected] :) you: thats verry bad i think you: okk thank you you: to this email Ray: I'm sorry but this is standard procedure and for the safety of your own money! :( Ray: sure! Ray: Is there anything else I can help you with today? you: no Ray: Great! Have a good day, Stupp! :) © 2015 Microsoft Conditions Confidentialité et cookies Développeurs Français
staus Resolved
Quatro Casino - Account blocked

hi i signed up for the bonus of free scratchcards on quattro casino with the site being highly recommended by my friends . i won twenty five pounds on the cards and played through the bonus terms and and withdrew £350 having checked with their online chat if it was ok to do so ithen receieved this email from them

Hello Lynda,

We would like to inform you that your cashin and account has been blocked due to a breach of the Bonus Account Terms and Conditions of the casino.

For more information please look under Bonus Account Terms and Conditions include >> Point 13

“The Casino reserves the right to withhold any withdrawals and/or confiscate all winnings for irregular play. ‘Irregular play’ includes but is not limited to any one or more of the following types of play:

1. Placing single bets equal to or in excess of 25% or more of the value of the bonus credited to the account prior to the play-through requirement for that bonus having been met;

2. Using the double-up feature to increase bet values;

3. Even money bets on Sic Bo, Craps and Roulette”

4. Starting a game's feature after the bonus balance used to build up the credits towards the feature has reached 0.

25% of £20 = Max bet of £6.25

1 No Further Detail 2012/05/07 5:46:20.65 PM Transfer ECash to Casino Credits £1.00 £1.00

2 No Further Detail 2012/05/07 5:46:24.01 PM Bonus - FD Bonus £25.00 £26.00

5 View 2012/05/07 5:50:23.73 PM Sure Win £1.25 £121.80

39 View 2012/05/07 5:56:04.03 PM Multi Player Roulete Diamond Edition £13.00 £36.00

40 View 2012/05/07 5:57:01.58 PM Multi Player Roulete Diamond Edition £14.00 £36.00

42 View 2012/05/07 5:58:04.30 PM Multi Player Roulete Diamond Edition £29.00 £45.00

43 View 2012/05/07 5:58:05.17 PM Multi Player Roulete Diamond Edition £29.00 £48.00

46 View 2012/05/07 6:00:04.09 PM Multi Player Roulete Diamond Edition £34.00 £36.00

47 View 2012/05/07 6:00:57.94 PM Multi Player Roulete Diamond Edition £34.00 £66.00

52 View 2012/05/07 6:03:39.96 PM Multi Player Roulete Diamond Edition £33.00 £72.00

54 View 2012/05/07 6:04:42.28 PM Multi Player Roulete Diamond Edition £39.00 £90.00

Therefore, the winnings are void and have been confiscated. Your casino account will remain locked.

Kind regards,

Sally

Risk Management

Casino Rewards

. this is not fair and being a single mum[partner recentley lef]t im at my wits end. not being a serious gambler i am confused please help

staus Resolved
0

Complaint Statistics

Resolved 8
Avg. Amount $ 63
Avg. Complaint Duration 5 days
Avg. Response Time 1 day

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Player rating
7.1/10 38 reviews

Top reviews from our players

Inactive user

Let`s get thing straight here, Quatro Casino is one of those casinos that steal peoples hard earned deposit. They are fraudulent in attempts to take your money away! There are two reasons why I went to this casino, to try out there freeplay offer for a chance to reel in the dough which failed miserably by the way and to find out the truth if what people are saying is true and all it costed me was $25. This is my story for Quatro casino. As always with Freeplay offers you play by making bets until a set number of bets are achieved and your initial balance has a higher amount. For example they give you $1000 for the Freeplay, whatever you win over that initial $1000 will be considered your winnings to play with. After fulfilling the Freeplay requirements I decided to make that $1 deposit to claim my winnings and as it turns out I lost it all. Every game I went to won less than 50cents to nothing while out of all the spins it gave me $2 as it was syphoning hard on my funds. When my funds reached 0 I Immediately deposited $24 in an attempt to try my luck once more to see if any good would come out of it. As it turns out nothing ever came out of it. I was stupid to even deposit. Well, lesson learned by never going back to Quatro Casino.

The reason why I know Quatro Casinos for a number of reasons. To name a few my past experience playing on Quatro (they gave me emails regarding my withdrawal, declined it and took away my cash), It`s owned by the Casino Rewards Group where some of the casinos including Quatro are scams/rogued and most importantly right after my losses I checked up with an affiliate website where I`m a member and to cut my story short they have this forum and a list of Accredited and Rogue Casinos. Quatro Casino was branded as one of the rogued casinos out there!! I would give you all evidence but rules of posting links on reviews prevents me from helping all of you further. Let`s just say the name of the affiliate which is almost like AskGamblers (They hold evidence of all scams and accredited casinos) has named 32red as the ``Casino of the Decade``. There`s your hint! For those of you reading this I highly recommend that you stay away from this casino if you don`t want Quatro to take your money away.

Attention:

This casino locked my account and don't tell me why whole 2 weeks, now I receive a mail with the content that my account has been blocked due to a breach of the Bonus Account Terms and Conditions of the casino. I should look under point 13 in bonus terms and conditions.
I have deposit 1€ and win 25€ from scretch cards and wager this amount.
The Terms here are a big big joke but I read the terms carefully and I am sure I don't break any of them !

How can that be ? How can a casino ranked so good can do stuff like this?

This casino like all other in Casino Rewards group are one big joke. I have also been victim of their hidden terms and conditions.

I registered because off bonus 100 on scratch cards which is actually bonus of 25 when you scratch them you wont get more than 25 trust me. Now you have to deposit one dollar to activate that bonus and wager it 30 times. I went on their site and read the terms and conditions and even talk to live chat support about it but there is no where that you can read that auto-spins on slots is forbidden. So I played various slots and all off them were on auto-spin because I don't like spinning manually and I never heard that is forbidden anywhere in online casinos.

I won like 200 dollars on different slots and when I finished wagering I was left with 90 on my account withdrawable so I thought. I made withdrawal request on Skrill but after two days I received email from this tricky casino that I have violated terms and conditions of bonus because I used auto-spin on slots I played. I felt cheated because I could not read anywhere that auto-spin on slots is forbidden by bonus terms and conditions.To bad I did not know about askgabmlers site when I was in this casino because one member has wrote in review abut Casino Rewards tricky terms and conditions.

Although games pay nice and live chat support is good I would never play in this casino again and that applies to all other Casino Rewards group off casinos. No meter if you violate some terms or not they will always find reason not pay you your winnings. For games and support I give 7/10, and for hidden and unfair Bonus Terms And conditions I grade 0/10 and suggest you to stay away from this casino.

This is another casino that is part of 'Casino Rewards'. Alot of the casinos that participate in this scheme have great welcome offers. Quatro Casino is definitely one of them.

When I first seen the promotion which offered £100 free, no deposit required I thought I would definitely like some of that. NO one is going to say no to that are they. The offer is only available on their download version although they do have an instant flash player. And I know with other Micro-gaming casinos I have played at, if their main welcome offer is only for their download version but you want to play on the flash player you can contact live help and they can normally offer you something similar.

Anyway I downloaded the software and registered a new account and I was given the £100 free as follows:

You get 4 scratchcards and whatever you win from then you get to keep. Each scratchcard is valued at £25 which is what makes up the £100. You simply have to find 3 matching amounts to win that amount exactly as you would on a normal scratchcard.

Here is how mine went:

First Scratchcard - £15
Second Scratchcard - £0
Third Scratchcard - £0
Fourth Scratchcard - £10
Total winnings = £25

In order to claim the £25 which you claim through Casino Rewards you have to make a small deposit of £1, this is to activate your account. Your winnings are credited as bonus money within a few hours.

Its another great offer that I would recommend to all micro-gaming lovers. I'm not sure what the maximum winnings are from the scratchcards but I think it is great that are casino's with these low deposit offers.

Micro-gaming casino's are definitely trustworthy and I would recommend them to anyone who likes casino's.

I'd like to recommend a great slot machine which is called 'Crocodopolis'. It's a 25 line slot with a minimum bet per line of 1p making it a minimum spin of 25p. I always play it on 2p per line so 50p per spin and it will not let you down. I have won hundreds from this slot alone. It has free spins but no bonus game. It has a sliding wild where you get to choose what reel it goes on after each spin and ranges from a x1 multiplier up to a x3 multiplier.

Quatro casino is a member of the Casino Rewards group, which is known in the world of online gambling as reputable and safe destination for your money! But this does not mean that the marketing department in this casino is in the same good level. On the contrary , in Quatro casino I was offered one of the most unattractive welcome promotions you can ever meet throughout all the Microgaming powered casinos. I received scratch cards worth 100 credits just for depositing 1$ but all I got in return was 50 credits as a bonus credits. Anyway, some of you may say: hey don’t be greedy, you deposited 1 and received 50$, that is 5000% match bonus, right?! Although I started with only 51 credits in my balance, my success while playing LOTR and Thunderstruck II at levels 0.30 and 0.60 per spin was remarkable. I was constantly winning both free spins features and five of a kind symbols! It was one of those days that playing slots is something magical. Almost every spin brings you a win, at the moment you think of a specific combination of symbols and in the next spin it appears on the screen! Wonderful moments spent there! I didn’t manage to make a big withdrawal(bigger than a thousand) but this was the Microgaming powered casino with the best low level odds I have ever seen, and I have seen them all! Maybe it was just a chance, maybe it was a magical day but it was good, very good! I hope that all of you will have such days, when everything turns into gold!
So, to summarize I will use some simple rating scores:
Support: 8/10
Software: 10/10
Security: 9/10
Finance: 7/10
Bonuses: 2/10
Terms&Conditions: 8/10

Overall: Good and safe online casino!


Well that is it from me now:). Thanks to Askgamblers.com for giving me the opportunity to share my story! And always remember: “You can not break the casino bank, but it is worth trying!

Unfortunately I lost all money on this slot, but I had a great time in this slot.
Also, I want to speak about previous review by FAZIII1, 20x30 play tghrough not 6000, its just 600 :)

And also, max bet is 25% of a given bonus.
Quatro casino is a great casino with good promos, but you should read carefully term and conditions before start playing, because if you will broke rules, they confiscate your money.
So don't use gamble feature on slots, not bet more than 25% of received bonus, don't registered for 2free chips casinos of Casino Rewards group.
Added by alexmou12

This casino has free chip no deposit(you receive 20$ with 1$ deposit) so you play with 21$ . But you should be very careful, because Quatro casino is a part of Casino Rewards group, so if you receive two free chip in the row in two casinos in their group, you will broke their rule. Please, again, be very careful.

I played with my 21$ lord of the rings slot. I love slots with stacked wilds, and i begin play with 0.30 per spin. I hit free spin( 3 rings) in my 3 spin. On free spins(15 free spins with started x2 multiplier) gorlum increase my spins by +3 while i spinning and increase multiplier for x4. A bit about gorlum. He randomly appears on the reels and can do:
1) Add you some $ just for nothing(usually x1-x10 total bet).
2) Give you multiplier for you spin(max that i see its x9 , hit 3$ from 0.30 and he multply it with x9, not bad, right?)
3)If stacked wilds appears, sometimes he goes to it, and reels re spins with this stacked wilds stayed (usually I don't know why he stay 1or 5 reel of stacked wild)
4) He can shoot to random symbols made it wild (2-5 wilds how I seen)
5) very very powerful feature, the best that I seen in all slots! Gorlum comes to reel, and made all it wild (1-3 reel). Just imagine, you hit first reel of wilds and all another 4 reels another symbols. Gorlum came and made 2 3 4 reel of wild.
So sweet .

Quatro Casino is casino in Micromgaming software ( Casino rewards Group). They have promotions 100 free no deposit in scratch for new player but real this is 20 free- players always win 20 free using this promotions. After deposit 1 $ player can starts with 21 $ 20 bonus + 1 real cash. Player must make wager 20 x 30 = 6000 in video slots to be able to make cash outs winnings.

Casino have in terms player cant use autoplay bonus options, can't use gambling options red and black,duble bet options, cant use autoplay options and can't bet for single spin more then 15% bonus amount.

Casino have 3 days reverse withdrawal time. After this time if player don't broke any rules casino ask about documents and shoud pay if all is good. Casino Rewards group have a lot trap in terms if player use bonus but if player read terms conditions cerfully and don't broke rules then should pay in time after received documents copy id .

Quatro offered Casino rewards bonus points- this points is ern from every deposit in one casinos in group- Casino rewards have a lot casino in group so points is summed and can be used- changes to free chips in any casino in group- But if player too often will be used this to get free chips Casino rewards blocked this points and they will be unlocked only after player do a lot of deposit. Points can be used in Casino rewards Lottery. Every day is lottery in small win. Every week is lottery with bigger win and one in month is lottery with BIG win- Prizes is amount no deposit bonus added to player account.

About Live chat, I think is very helpful and if player don't understand something or have problems with something can get answers in live chat . Bad thing is they have in rules a lot trap if player play with bonus ( autoplay gambling options, double win- exceed 15% bonus amount per spin) of course some games also excluded to play with bonus but this is normal in most places.

So they have very good deposit bonus for welcome players- new players- deposit 1 get 20 free +

They have a lot casino in family- and player can acumulate bonus points when play in all others casino rewards family- used this points to free chips or use to play in lottery +

Good and helpful live support +

Not bad withdrawal time +

Hidden trap in rules when player play with bonus -

This is my opinions about this place, sorry for poor English but I think you understand what I say .

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