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Paddy Power Games Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 24 reviews
6.8/10
24 reviews
Complaint Response 5 complaints
5 days avg. 5 complaints
What we like
  • 1-4 hours e-wallets withdrawal time frame
  • No withdrawal limits
  • Mobile-friendly
  • Live chat available 24/7
What we don’t like
  • Large number of restricted countries
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Paddy Power Games Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://games.paddypower.com/
Established
2004
Licences
Alderney Gambling Control Commission, UK Gambling Commission, Malta Gaming Authority
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile, Sports

Paddy Power Games Casino is the second online casino inside the Paddy Power network. Its focus is delivering a wide variety of games from platforms like IGT and NetEnt, all through a convenient instant-play format. Some of the games are also available in a mobile version. Although slots are the main focus, the site also offers some table games and video pokers. Paddy Power Games is licensed by the jurisdiction of Alderney, Malta Gaming Authority and the UK Gambling Commission.

Restricted Countries

Paddy Power Games does not accept players from a number of different countries and territories, including the United States and its territories, Australia, Belarus, Belgium, Bulgaria, Canada, China, Cuba, Denmark, France and its territories, Germany, Hong Kong, Iran, Iraq, Israel, Italy, Mexico, the Netherlands, Pakistan, Spain, Syria, Taiwan, Tunisia, Turkey, and Turkmenistan.

Mobile Gaming

A growing number of the games in Paddy Power Games are available for the iPhone. Individual app links are provided in the "Mobile Games" section of the main Games page. This way, players can enjoy Multi-Hand Blackjack, Cleopatra, or numerous other games on the go.

Security and Fairness

Identity theft is a growing problem, so Paddy Power Games is doing all the necessary steps to keep players' details safe. This includes the implementation of SSL encryption to make sensitive data impossible to read, as well as various firewalls to keep intruders out of the Paddy Power servers.

The Alderney Gambling Control Commission, the licensor of Paddy Power Games, has strict fairness requirements. Paddy Power Games must regularly furnish proof of fairness in order to maintain their standing. Since they use games from reputable platforms like IGT and NetEnt, this is not an issue.

StallCation

Complaints

Read the complaints other players have left for Paddy Power Games Casino. Learn more about complaints.

Show all complaints
Paddy Power Games Casino - Waiting for the payment team to transfer funds
OK so I had a Pp cash card plus with £41 credit loaded and subsequently lost it. Pp then blocked it and sent a new one. For 8 days I was told when the new card arrives, register it, and the balance will transfer from The old to the new. Waited 8 days for card to arrive and registered it, logged into the cash card portal where u view balance and nothing has transfered.

Instead, its showing the old card with 41 GBP credit, and the new one with 0.00. Went on live chat to say that what they said would happen did not and asked for someone to please sort out this issue.

I am told that the payments team have received your request to transfer the balance -(i'd asked them before the card arrive back on the friday last week) and that I, having waited 8 days for the card, and 3 days for payment team to get Bk to me just acknowledging they received my request, I was told to simply wait once more for an "undetermined timeframe" for the payment team to do something.

The chat agent closed the chat. Then I called the number which, on the site, states is their cust service no. that, when I rang last week, was just that but today, before the woman rudely hung up on me citing she has paying customers in the line wanting to place bets, in told its now a Tel. bet. line only.

Here is Ths two cards, as you see the first is blocked but shows a balance of £41, the other is the new, showing 0.00. In the portal itself there is no option to transfer funds and having spoke to the card distributor and owner, EML, they tell me its something only Paddy Power can do.

Chat agents disconnecting, phone agents hanging up on me and for what...? For simply asking them please give me what is mine. Its disgraceful business practice!
staus Resolved
£41

Complaint Statistics

Resolved 1
Avg. Amount $ 4,614
Avg. Complaint Duration 6 days
Avg. Response Time 5 days

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Player rating
6.8/10 24 reviews

Top reviews from our players

Has a very competitive selection of slot games from a variety of categories such as progressive slots and classic reels. The bonuses are perfect for slot game lovers, as well.

The bonuses are too centred around slot games. I’d like to play some table games, too, but the casino doesn’t have a decent selection for that category.

Decent games and sports odds and bonuses are decent. Fast deposits and withdrawals, and easy to use the website.
A lot of bonuses (they arent very good though)

The prize wheel is an insult. the most I have ever won on there is 5 10p free spins and 80 percent of the time u don't win if u do hold on tight for a 10p scratchcard or a 50p free spins bonus. I have genuinely stopped bothering opening paddy powers daily bonus. with other casinos, I open them every day on certain competitors I often get 20 80p spins, etc, and I don't even spend as much there as I do with Paddy.

Game selection has improved over the last few months. That's all really. Not a lot of good to say.
I guess maybe the site layout is grand? They have a wheel thing that you play daily and win a 10p scratch card every 1 in 5 days. The other 4 you don't win anything. I guess that a positive to people that literally have never gambled before

Paddy Power is a casino only for very low stakes players. I will explain. They have what they dare to call a loyalty programme. However the absolute maximum reward weekly is €5. You must wager €100 in a week to receive a €5 bonus the following Monday.

If you're a person like myself that likes to play higher than this there are no extra rewards. That's it. You will never see any random bonus put into your account at any time as you would at other casinos. No, the maximum bonus you will ever receive is €5 on a Monday. They don't even offer deposit bonuses as this is not something they have in place at all. If you wager €10,000 today and your friend wagers €100, you're both still getting a €5 bonus. If you deposit €10,000 and your friend deposits €100, guess what, same bonus for both.

I cannot stress this enough, do not play here if you plan on deposit more than around €20 weekly.
I have deposited about €10,000 so far this year and received a total of €80 in bonuses.
There are so many sites that I could have played on and had €1,000 in bonuses due to cashback deals.
Even sites without any loyalty programme would offer far more value than this as they give random free spins and bonuses, especially to frequent high depositors.

I have played here for 3 years and never had a bonus outside of what is available to everyone. I've also wagered more than €100,000 this year alone. It's quite shocking.

The chat reps are also quite rude so there is no point even bringing up this issue. They will say "there is nothing I can do for you, good evening" and then close the chat on their end.
Heed my warning. Do not play here.

I'm new here, but my impressions are very good. First, I would like to point out the good design. The next point is the availability of winnings. And of course, cool slot machines.

Minor. The identification passed the second time, the quality of the photos taken did not match the security service from the first. But I got my money in full.

Decent and noble - to describe the work of the casino in a nutshell. On this domain, I found everything I wanted for myself. An excellent selection of slot machines, good deposit bonuses. I did not find any problems with the connection, I played for the first time. And he won a little more than 15 thousand in just two hours.

The first withdrawal request was rejected due to some security measures. I thought it was a divorce, but the second one was successful and quick.

Fast becoming my new favourite, rewards are a big big plus on paddy power whether you play slots, sports or bingo you will be well rewarded, every week I have received a bonus of some kind.

There is to many sections so site is not easy to navigate round, I feel there could be a better choice/selection of slot games to choose from as its missing quite of a few of the bigger games.

PP is still one of the best sites for the sports book with a lot of cash beheind them and it shows in the quality of service and the speed of payments. Simple bonuses and nice staff.

Nothing bad to report! everything well in this casino to play and payout.

Why have I ever chosen this casino to play? In the first place, there is the reason that I have only 35 X bonus wagering. Deposit from 5 and withrawal from 10. So good conditions. It is also a casino where I have relatively lesser Providers and it has taken me to crack them.

There were unresolved problems and there was no point in losing the time

Third time lucky so I'll keep it brief, there's very little worth visiting for except for welcome bonus.

Customer service awful and games can be laggy if you using other paddy products. In play rarely has any thing to bet on.

Inactive user
1/10

Absolutely nothing to recommend about Paddy Power casino!

Several years ago, I joined PP for their sportsbook. I also played their casino games, specifically roulette. I lost around 3000 thousand pounds playing on the same table. I left the room and returned within 30 seconds to discover that the numbers generated had all changed, all 14 or so. Strange I thought, as I just played for over 40 odd spins and the numbers had completely changed. Went in and out of the room deliberately several times to my horror, the same thing kept happening, the results were changing on the spin results. I called into PP customer services, explaining what took place, at fist they denied it. After I insisted, did they acknowledge that they were aware of an issue! Consequently, I closed my account in protest.

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