Oshi Casino
200% up to €200 + 100 Free Spins, 1st Deposit Welcome Bonus
AskGamblers Quick Overview
Oshi Casino: My Expert Opinion
Oshi Casino is a crypto-friendly casino that welcomes players from different countries to join and explore various games. The website is user-friendly and has a clean and neat design, which makes the overall experience much more enjoyable.
The casino worked seamlessly on both desktop and mobile when I tested it, and I haven’t experienced any hiccups or lag. I also enjoyed testing games in demo mode, because it allowed me to try multiple games before picking one to play for real.
- Home to more than 120 gaming providers
- Received the AskGamblers Certificate of Trust
- Customer support is available 24/7 via live chat in multiple languages
- An extensive list of restricted games with bonus funds
- Players must wager bonuses in 7 days and Free Spins in 1 day
- Many player complaints about missing or delayed withdrawals
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Oshi Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Oshi Casino
Oshi Casino is an online casino that players and experts have highly rated. The casino has an 8.9/10 CasinoRank. Oshi has also won a coveted AskGamblers Award for Players’ Choice and has received the AskGamblers Certificate of Trust.
The casino is owned by Novatrix SRL, a company registered in Costa Rica and operating under the licence number 0000002, issued by the Tobique Gaming Commission.
At the moment of my review, the casino has more than 1,300 real player reviews if you want a hands-on insight into real experiences at Oshi. You’ll be pleased to know that most players rate Oshi Casino to the highest standards, hence the 9.1 Player Rating.
However, not all player reviews are positive, and I’ve seen players complain about the confiscated funds, slow withdrawals, and short windows during which they must wager their bonus funds.
When I was setting up my Oshi Casino account, it only required a valid email address and setting a password for future logins. Of course, since I knew I would need to complete my profile later, I went on and provided my personal and contact details.
The Oshi Casino welcome bonus is a 100% deposit match offer up to €1,000, and 150 Free Spins, divided equally across the first three days after claiming the bonus. While this sounds tempting, completing the 40x wagering requirement in seven days sounds like an impossible mission to me.
Read my Oshi Casino Review, where I go into more detail about why this gambling site has such a good reputation among players, giving you a rundown on everything from payments to responsible gambling.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Oshi Casino
You can find all accepted payment methods listed in the website footer. However, not all these options will be available in all countries, and you can find out what you can use when you click on the Deposit button.
For me, those options were Visa, Mastercard or Maestro bank cards, Neteller, Skrill, Revolut, Paysafecard, MiFinity, MuchBetter, and various cryptocurrencies, such as Bitcoin, Litecoin, Ethereum, and more.
Minimum and maximum deposit limits depend on which payment method you use. However, you should expect to deposit at least €10 or €20 for fiat methods, while cryptocurrency limits depend on the method you use.
Since I am a crypto enthusiast, I used USDT to make my deposit. The minimum was 5 USDT, which is a little under €5. Since I tested the casino from Finland, and the welcome bonus is not available for Finnish players, I didn’t have to deposit the €20 minimum to unlock the welcome bonus offer.
The minimum withdrawal amount, as a rule, is €20. Note that you will need to wager your deposit at least three times before making a withdrawal request.
If you win a progressive jackpot, it will be paid in full. Oshi Casino’s standard withdrawal limits for non-progressive wins are €4,000 a day, €8,000 a week and €30,000 a month.
Maximum limits also apply per transaction for deposits and withdrawals, and the same applies when you use cryptocurrencies (except for the maximum deposit amount), so make sure to check them out in the payments section.
Many of the players’ complaints to the AskGamblers casino Complaint Service were about delayed withdrawals, but they were all resolved successfully, which is a plus in my books.
Note that you could be asked at any time to send in verification documents to complete account verification. These can be uploaded to your account; just go to ‘Documents’ to upload. The procedure could take a few hours.
Games at Oshi Casino
One of the significant benefits of Oshi Casino is the game choice. The casino is home to 120+ gaming providers, including some of the industry’s finest names, offering thousands of online slots. All the games comply with the requirements of RNG certification.
With so many gaming providers, I checked to see how user-friendly the games lobby is, and it’s passed my checks, as you can see new games, filter the games by category, and mark your favourite games.
You can also select your favourite provider to narrow your search results, as there is a drop-down menu to list all gaming providers. It would be handy if you could select multiple providers, but at the moment, you can choose them all or one at a time.
If you’re a more advanced player, using the search engine to pinpoint your favourite games is a huge time-saving tool. To me, it was a shortcut to Rich Wilde and the Book of Dead by Play’n GO, where I scored some sweet wins in the demo mode, and a few decent ones in the real game.
The game opens in full screen on mobile, which is great, as it saved me the extra step of going full screen. There is also a good selection of crash games.
Live casino enthusiasts have plenty to choose from, with many variations of roulette, blackjack and baccarat in the live casino games lobby. I even spotted some poker tables and Sic Bo there.
Some of the providers of the live casino games are Evolution, Playtech, Ezugi and Pragmatic Play Live. Since I am not a fan of live casino games, I encourage you to share your review of these games if you get to try any of them.
Oshi Casino’s Commitment to Responsible Gambling
Oshi Casino allows you to set limits to your deposits, wagers, sessions and losses. Wager and session limits can be set through your account settings, while you need to contact customer service for the rest.
I set my daily wager limit through the Responsible Gambling tab in my account, and it was effective immediately.
Responsible Gambling section on the website also lists a Cooling-Off Period of one week and up to six months as an option to keep gambling habits under control. Customers can also opt for self-exclusion if they deem necessary.
You can email the casino to request self-exclusion for a definite or indefinite time. The casino will block access to your account and ensure you don’t receive any promotional emails. Players haven’t complained about the casino not respecting the self-exclusion, and I hope that will remain that way.
Information about organisations and consultation support groups is also available on the site. Oshi also has a protection of minors in place to detect if any underage gamblers attempt to create an account. All the information is available through the link at the foot of the casino.
Customer Support at Oshi Casino
If you have any questions, the Oshi support team is available 24/7. One of the easiest ways to get help is through their live chat feature. To get started, enter your name and email address, even if you are not a registered customer.
Support is available in English, German and Russian, and you will be prompted to select a language of your choice. I chose English for my Oshi Casino review, and I was initially greeted by a chatbot where I could look for an answer from several predefined categories.
While this was helpful, I still asked to be transferred to a customer support agent since I wanted to learn more about the bonus offers available to players from Finland. I chatted with Victor, who was friendly and helpful in explaining that there were no bonuses available at that moment.
If you want to get in touch with the casino in a different way, you can. You can also email the casino or use its online contact form in the Support section. You can also visit their FAQ section, which covers various topics, including payments, games and security.
Oshi Casino Bonuses
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Complaints
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Oshi Casino Complaint Stats
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Share your thoughts with other playersTop reviews from our players
Thanks for your feedback SKERTAS. And you make an interesting point about having more access to slots instantly. Is there another casino you've seen which does this really well? If you see this message, could you email me on [email protected] with any more information?
Great bonuses, quick support and quick payouts. I have alot of fun at Oshi and will probably keep playing and recommend them.
Bonuses don't seem to auto apply, I always have to ask support to credit them but they are prompt and helpful.
Some games listed aren't actually available or send me back to homepage.
Hey there ASTAKASK, thanks for the review. And also thanks for flagging up the issue with bonuses not auto applying. That's a strange issue, because we process huge numbers of bonuses, so I will investigate this. With the few games being listed but bouncing you back to the homepage... We occasionally get this where game providers have a technical issue on their side and our systems can't talk to theirs, so we end up 'throwing a switch' that brings you back to the homepage instead of taking you into a broken game. If we get more reports of this kind of thing, we will definitely see how we can improve user experience. There may be a way of automatically hiding any games that are broken, then when they are fixed, then we show the games once again. Nick Founder – CEO Oshi
This is another casino runs by Direx N.V. This company has grown quite fast. It started with a few but now there are more than a dozen out there. I have mentioned before about my mix feeling about this brand. A person cannot be only good or bad, we all are a little bit of both and so is this brand. Some of their casinos are great and some are not. Oshi casino? It's a good casino but it needs some improvements.
First of all, the web design needs some update, it is messy and too dark. They should take an example of their sisters casino, I like the design of PlayAmo, BitStarz, it's modern and neat. To be honest, the Japanese letters should be removed too. Personally it doesn't feel very much inviting to me. Red and black is always a good combination but the orange/yellow should be replaced with green. It's more attractive then. But the greatest thing I like about the design is the animated thumbnails. Now, this is the first casino that has this feature, I've never seen something like this before and for that I give you guys a massive kudos!
Great welcome bonus and the best thing about it is the low deposit amount required in order to receive the welcome bonus, mainly €10 or equivalent. There are not many casinos offer their new customers with a royal welcome package for a small deposit, except NYspins and VoodooDreams casino which offered me a 300% first deposit bonus but Oshi is doing just fine in my opinion. However, for the future deposits, I think the bonuses are kinda too low. So far they don't exceed 40% but that's probably because it's a combo bonus, which I means, not only you'll get bonus money, free spins will be added to your account too.
Live chat agents responded quite fast but unfortunately also here they do not have guide lines regarding issues such as bonus issues. My first combo bonus was added without any problems but after that things went down hill. Never received bonus money on my deposits but I did receive almost twice the amount of the free spins they offered me. Sounds great, right? Well, it would be if the games where the free spins of worked. 90% of the times they do not. This also needs some fixing.
Payout! OMG, these guys are friggin fast. I got my money within 10 minutes in my Skrill account, this is the fastest Direx. N.V casino I know...Well, there's another one and it's a new one, this one called Cleopatra casino but that's another review.
my final words, Oshi is a good casino but need some fixing on their bonus system and unstable gaming system because some games just don't work and that could be frustrating sometimes. Fix those and I'll come back to play again.
Hi Leodubbed, Thanks for your very well thought out review. You've touched on several interesting points about the design of the site. In short, it's very difficult to know what 'good' looks like, because customers generally don't feedback in any specific way. So we have to make it up ourselves and hope were right. The Japanese theme is an example. When I came up with the name Oshi casino, it was because of Satoshi Nakamoto, the pseudonym for the founders of Bitcoin. For a long time I stayed away from a Japanese theme and since I've embraced it more, people seem to like it. (But who knows) were now planning on taking on board a Japanese team member and were going to translate the site into Japanese. So we will see how that goes. I also take your point about the site not being as tidy as possible. Some of you may have noticed we don't have a normal 'SoftSwiss' website, that's because we built our own infrastructure so we could do things like game previews and game search. The downside, we never made the side as 'pretty' as other SoftSwiss brands. It's something I do want to sort out, but it is a big project. And on doing better, you're right, we can always do better. We have focused on having as many games as possible, wide variety of bonuses, many of them random daily bonuses, the best customer services possible. I have a personal mantra about running Oshi: don't be evil / be straight & fair with people. And so I constantly work with customer services to make sure they behave in the same way. It's probably one of the reasons feedback on Oshi is generally pretty good. Nick Founder – CEO Oshi
Oshi.io is one of the best casinos of 2017. There are many reasons why a player should choose this casino. Aside from a low minimum deposit of $10 compared to other casinos, their promotions, bonuses and loyalty program are great!
What I enjoy is their loyalty points where you accumulate them while playing. When I check my account, it's amazing that my points are already eligible for numerous spins. They have daily reload bonuses and they notify me everytime they have promotions wherein I can get 100 plus percent reload bonus if I deposit on that given promo day. Their withdrawals are instant and they have excellent support and customer service.
Bonuses sometimes are not automatically credited after deposit even if you have activated it in the bonus code section. I have to contact support for them to give the bonus and free spins after i make a deposit.
Hi Leo, About the bonuses not being credited automatically, that was because we had a minor technical glitch with a couple of the bonuses, which meant they weren't being automatically credited. The glitch only lasted a few hours and you are one of the people affected by it. Sorry :-( But... You still gave us a good review so thanks for that! :-)
By far the best casino I've played, and I've played many! Achievable wagering when bonuses claimed and the fastest cash out I've experienced, no stalling or trying to scam out of paying your winnings! I had my winnings in my account within 36 hours for my first withdrawal! Highly recommend Oshi !!
Thanks STEPHCAY88, although, 36 hours is a slow cashout time for us. We try and get cashouts processed within the hour . So thanks for the good review anyway :-)
Amazing casino and amazing support. I make a couple of deposit, won money. Verification within 5 minutes, cashout within 2 minutes to skrill acc. One of the best customer support.
I'm glad everything went smoothly. We work very hard to make things very easy for customers, as you can see.
Hi ,
Below are the reviews,
1) Good selections of games, fast connection with no major issues in order to play the games.
2) Excellent customer care service, friendly and helpful. It is convenient to contact customer care live chat as 24hours working.
3) Fast documents verification with no delay .
Withdrawal processing is very fast, fair play casino.
4) There is only one thing that I dislike. It is the daily promotion - is below 20% match ever. This is not attractive to me as I can get much better deal on your competitors casino .
No major issues so far on Oshi. Definitely recommend to all.
Thanks for your review William, you make an interesting point about the reload bonuses being an average around 20%... For anyone reading, the way we work with bonuses is to give away as much as we can, whilst remaining viably profitable. With reload bonuses, we have a certain amount of money which we know we can give away. And the judgement call we make is how we give away that money. Once a customer joins, they get either or all of three things: - a daily reload bonus... Daily is the important part here, because not many other casinos give bonuses away every single day - redeemable comp points, which you can cash in for money or for more spins - weekly lottery, - weekly tournaments open to every player - and if you're a VIP, which is fairly easy to achieve with us, you get your own tournament / cashback / manager So it's just a question of what customers want. If you have opinions as an Oshi customer, please email me [email protected] and give me your views on how you would like customer bonuses to be distributed.
The design your own FIRST bonus was what attracted me to the site. They also have a lottery that you can enter every time you deposit. With a bonus points accumulative system which allows you to trade for either free spins or real cash.
The create your own FIRST deposit bonus was what attracted me to the site, it was all downhill from there. The free spins never arrived when expected. Upon reaching Chat support, was told there was technical issues so the spins could only be added only BETSOFT. You would think it applies to all BETSOFT.. it didn't!! I wasn't told that either and upon coming back to Chat support, they re-added onto ONE game only.
The bonus screen cannot be enlarged or zoomed so you're left to guess which game it is for with the first word or two.
Hi TYRNZEE, having feedback like this is obviously very painful for me, because I hate it when there are technical issues that could be avoided. I will get to the bottom of this and make sure it doesn't happen again. If you do read this reply, can you ping me on [email protected] so I can identify your account to get more information. Nick Founder/CEO Oshi
-Exclusive games. fast withdrawal
-Customer online chat is good
Excellent service It is one of the best casinos
Badwinner09
Thanks, and I'm glad you're happy about fast cash out. It's a common thread amongst these reviews. We've put a lot of effort into speeding up cashouts over the last year and as expected, customers like you are happy about it!
Oshi.io is one of the best bitcoin casino sites out there. I've cashed out a couple times and both were without any issues and were done super fast. I also like that they offer daily reload bonuses.
Overall a good experience I have had so far. Sometimes there's confusion regarding the bonuses with support but in the end they are always very helpful.
Thanks for your feedback, interesting point about customer services not being up to speed on all the bonuses. We will do something about that... One of the unusual things about Oshi is the volume of bonuses we've got. Last count there are about 45 different bonuses (build your bonus = 20 bonuses / daily reload bonus = 20 bonuses / and miscellaneous collection of other bonuses.
Recommended This Month
The Oshi casino as a good list of slots providers.
The payment from my earnings as a fast payout.
Maybe the interface of the list games.
It would be nice to have something with more access to the slots instantly.