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NextCasino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 62 reviews
5.6/10
62 reviews
Complaint Response 19 complaints
2 days avg. 19 complaints
What we like
  • 0-24 withdrawal time frame
  • High withdrawal limits
  • Mobile-friendly
  • UK Gambling License
What we don’t like
  • Multiple country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

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NextCasino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.nextcasino.com
Established
2013
Licences
Malta Gaming Authority, UK Gambling Commission
Affiliate Program
Languages
English, Finnish, German, Norwegian
Casino Type
Instant Play, Mobile, Live Casino

NextCasino is a highly diverse online casino with a smooth instant-play interface. Its games are powered by a wide range of software platforms, including NetEnt, Microgaming Quickfire, Betsoft, Play'n GO, SG GamingBlue Gem Gaming, Quickspin and IGT. The casino holds online gambling licenses issued by the Malta Gaming Authority, the UK Gambling Commission and the Alderney Gambling Control Commission.

Restricted Countries

Unfortunately, players who reside in certain countries will not be able to open an account at NextCasino. The list includes United States, China, France and Italy, as well as some other countries. To get more info about the restricted countries and terittories, read the 'More Casino Details' section.

Mobile Gaming

NextCasino works wonderfully on any compatible iOS or Android device. Players can log in with their same account information and play popular IGT slots and roulette on the go. No app downloads are required - players can simply log into the casino's mobile website and start playing instantly.

Security and Fairness

We are satisfied with the steps NextCasino takes to keep players safe. The most important of these is SSL encryption, which makes it virtually impossible for anyone to see player data as it travels through the casino's network.

All of the platforms at NextCasino have been audited several times by independent firms to prove fairness.

StallCation

Complaints

Read the complaints other players have left for NextCasino. Learn more about complaints.

Show all complaints
NextCasino - Misleading and intentional harm
Hello

I made a 100€ deposit and noticed that the bonus shows me that i have to do 14000€ wagering ( i have 2 active bonuses at the same time - due to technical problems on the Diamond mine slot ). They checked this out and souggested to me that when i do the 7000€ wagering, i should inform the live chat and they will help me and delete the remaining wagering, so i can do the withdraw ( obviously ). Wagering stuck to the old bonus instead to a new one. So i finished wagering on the old bonus, that was long overdue. Basically when i did the required wagering, i had on my account 1269€. I stopped playing when i had 6870€ still to wager ( just like we agreed ). I didn`t want to play on so i wouldn`t do anything wrong. I immediatly informed the live chat and apparently naively believed that they knew what they were doing on the chat. Instead of deleting my wagering, they deleted my bonus and account balance. I could also do this myself if i wanted to clear the bonus. I`m not crazy??;) Why would i delete my account balance?? I ask you kindly for help. Please look at the mail they sent me and give me clear instructions on what to do. And how much wagering I still have to do. I also sent you pictures showing a notice of an unfinished game and what the slot looked like when an error accurred. I am also sending you proof of how much money I had in my account when I complete the wagering ( from 14000€ to 6870€ ).
staus Resolved
€6870
NextCasino - Delaying payment for too long now
So this complaint is pretty young at Nextcasino,but i have a feeling that its some kind of problem here, but to the history of mine. The first 2 withdraws using wiretransfear was fast no problem at all, but the third one a small one 240 euro i requested withdraw using wiretransfear got email the process is 3-5 weekdays as usual, 5 weekdays days past no email from them so i decided to upload documents on my self just to be sure, ID,Bill,bank with Iban nr and even me hold my id with my picture from camera. And now to the problem in my account it says"Still Proccesing" for 7 days far to long time according to me, but in chat there are lack of communication someone says "we have problem with all withdraws at the moment" other says you need to get verified etc, but they havent send me any mail at all except the first one according withdraw or that i need to send in documents. They say they cant refund to account since it allready sent to the bank, and there financial department cant do anything, the last one smells, but i no this casino is legit, i write here just to hope to get some reaction from Nextcasino since the chat have no clue why so long time and just give me different storys No hard feelings NextCasino just give me a explenation then you are going to send the money from your financial department, even i no that "still procesing" means you havent sent it yet to any bank even if your chat says so. And you must work with your "C.A.R.E" and send email so player no what happenings with there problems. Peace and love nextcasino
staus Resolved
€240
NextCasino - Payment declined two times and delayed for three weeks
Just recent ive won $2,500 about 3weeks ago on NextCasino ...so i decided to make a withdraw , before this ive had 2 withdrawal that ive made and thinking this time wont be much of a hassel . But the casino has gave me a hard time on trusting them and there words, first week of waiting for the money to go through i have a supporters name Richard telling me my money went through and just waiting on hearing from me when the money gone through to my account . The end of the week witch is Friday i someone get an email saying my money has been reverse and so i went on my account its true what they said . i dont know why they do this but the same thing happen for the 2nd and this is the third week . they keep telling me that my money is through and it will take up to 3-5 working days or 2-4 workig days for the money to go through , they keep reversing my money back to my account when i never ask to and they will tell me that there has been an error . im very angry and frustrated , this is the third week now and i dont know whats gonna happen until friday i will hear from them. Usually they will wait until friday and they will tell me the problems why i haven got the money or why the money been reverse back. its really unfair and very unprofessional, i never cheats or use fake money to play . Each dollars i spend are my hard working money and i happen to win some back and already ive got hard time just recieving those money. its onli $2500 what if the amount is larger. Can u pls help me with this .. Im really worried that they wont pay me . Its been dragging too long now and ive got a really bad feeling
staus Resolved
$2500
NextCasino - Delayed verification and payment of winnings
I was hoping that I would not have to write this complaint but Nextcasino are stalling the process of verification to the max and they take forever to reply, if even replying at all. After reading the terms of Nextcasino´s welcome-deposit-offer of 125% I decided that it looked like a decent deal. I opened an account and deposited 2000sek. I played a few different slots with bets ranging from 30sek to 50 sek and when I was done wagering the 100 000sek after many hours of fun I had run up the account to about 29 000sek and I could not have been happier. At this time I requested a withdrawal of 22 000sek and I was asked to verify my identity. I sent in copies of my driver´s license and a recent utility bill and everything was still great. When I (on 12/1) tried to log in to see if the withdrawal was processed I got a message that my account was blocked. I contacted support and they sent a new mail in which they asked for further verification documents: “Dear Customer, Your account has triggered a security alert in our system and was frozen by our payments provider. As security (for both us and our customers) is a high priority of ours, we require you to verify your account by sending us certain required documents. Your account will be frozen during the time of this verification. Please send us the following information in an email: 1. A scan or digital photo of your passport personal details page OR a scan of National ID card/drivers license (back and front). 2. A scan or digital photo of a recent utility bill (electricity, phone, or alike) not older than 60 days. 3. A close up photo where you hold your ID/passport next to your face. 4. Furthermore, we also require you to send us notarized copies of certain documents to our platform and payments provider's physical address: Please mail a notarized copy of your ID/Passport and a notarized copy of a bank statement (your name, your address, account number and the date needs to be present, no older than 60 days) to: Everymatrix, Nouveau Center, 4th Floor, Lipscani 102 Street, Sector 3, 030039 Bucharest, Romania We will need full contact details of the notary used so that we can confirm the authenticity of the documents we have received. This means you will have to bring your bank statement and ID/Passport to the notary to have them notarized the authenticity of the documents and also verified that you are indeed the person stated in the documents. Account security and fraud prevention is highly important to us and we hope you appreciate our efforts to keep our site and customers secure. Failure to comply with the above requests will result in the deposit being returned to its origin and the account permanently closed. We thank you for your cooperation in this matter. Kind regards, Mark NextCasino Security” I complied to everything and sent notarized documents with express DHL to Everymatrix in Bucharest. These documents were delivered and signed for two weeks ago on Wednesday 18/1. It is a costly process notarizing documents and sending them to a physical address in Romania and you could at least expect updates regarding the matter. No other Casino have ever asked me of something similar and now they are also stalling the process with the argument that: “Please note that a verification like this is not instant. Your documents are being reviewed by our platform provider and they wll finalize this as soon as they can. Regards, Mark NextCasino Support” Nextcasino have turned a happy moment into an upsetting process. I have read similar complaints and I am obvioiusly not the first customer to be treated like this. I hope that Askgamblers can help me out in this matter. This is unacceptable behaviour from a well known Casino like Nextcasino. /JD
staus Resolved
kr22000
NextCasino - Account blocked with no explanation
Hello! I didnt think that i had to post this complaint here but after almost 1 week i of waitng i had to. The 23rd of Nov i opened an account at Next Casino to get the nice 150% welcomebonus. I start to play some rounds of 50 sek bets and after a while i boost my account from 5000 to about 12000. I continues to play with bets of 30 sek to 50 until my wagering was done and i had about 22000 sek in winnings when i was done. I requested a withdrawal back to my bank via trustly. Then after a while i get this email that says my money has sent back to my account again. Hej Rickard, Ditt uttag har satts tillbaka den ‘24/11/2016 11:21:58". Summan har återförts till ditt spelkonto. Kontakta support om du behöver mer hjälp angående denna transaktion. Transaction ID: 3420783519Transaction Date: 23/11/2016 22:01:08 Summa: 22414.00 SEK. Hälsningar, NextCasino.coms team I emailed Nextcasino and asked why they did that and then tried to log in to my account but now it says that my account is blocked for login. And i get this asnwer Hi, Your account is currently frozen and under investigation by our security department. Regards, Mark After that i sent a couple of email asking why its blocked and how they can do like this, but without any answers . So now 4 days after the eamil that told me my account was blocked i post this here beacuse its feels like < snip > to deposit on a casino play exacly by their rules and then just get blocked and dont get any anwers why. I really hope that u can help me and im exited to see what Next Casino have to say about this. Rickard
staus Resolved
kr22414

Complaint Statistics

Resolved 17
Avg. Amount $ 1,520
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
5.5/10 62 reviews

Top reviews from our players

Next casino is some of the new casinos which I can recommend to play in if you like slots especially and have fast withdrawals. I don't remember when I exactly joined in this Casino but it can be one year ago or so, I can't remember now. One of reasons I joined this casino because there was good bonuses and free spins added for first time customer, another one was nice rating on AskGamblers site here and for a good software with my favorite Netent. This casino looks like Royal Panda in general and even has the same bonus, okay maybe not the same but on very similar conditions. Where is 150 percent Bonus Match ant 20 times wager only. Casino offer 100 free spins to be played in 3 slots - Starburst and another two. I chooses Starburst off course. I like Royal Panda which site looks pretty similar like NextCasino.

They offer very big selection of currencies and payment methods. To do deposit I used the Skrill e-wallet. Regards the bonus don't forget to use a link from AskGamblers, off course to make sure to receive best exclusive first deposit bonus available now. They have very fast payouts department if you use e wallets like Skrill, Neteller or some like these two.

In my general opinion the site is very easy to navigate, payout are very fast, there are many software’s for the games choosing and incredible good looking bonus so I recommend this casino because all those components together and my rating will be very high, it will be 9/10 but don't forget that it is a young casino yet. So we will see in the future how it will be, but I think it would be even better than now is.

- Sometimes I've seen errors on the screen or troubles with the casino but it could be problem with Flash Player.

I don’t remember when exactly I joined this casino. It must have been 7-8 months ago. I think they had some free spins promo here on AskGamblers and I decided to use it. I remember that the free spins weren’t added to my account so I wanted to contact live chat support to see what was going on. At the time they either didn’t have live chat available or I just couldn’t find it. Anyway I didn’t even bother to contact them via mail and I forgot about this casino.

After that when I had extra cash on my Neteller I decided to see what bonuses and games this casino has to offer. When I took a look at their slots offer I liked it very much. They have some of my favorite Microgaming oldies, a nice selection of NetEnt and Nextgen slots like Medusa, Irish Eyes 2. If they had Williams Interactive slots that would have been great, but even so a very nice collection of slots indeed.

I was satisfied with the games so I decided to take a look at their bonus offer. They were offering a 100% match bonus and 100 free spins to be played on several games. The bonus had a 20 x bonus + deposit wager and the minimum deposit to take this bonus was only 20 euros. That’s a fair offer so I decided to check the bonus terms. Here I found something that I really didn’t like. Dead or Alive and Wishmaster weren’t allowed for play with bonus funds. I didn’t like this one bit. Whenever I play in some casino and have a balance of 60-70 euros I always try 100 spins+ on Wishamster. If he decides to pay he will do it in the first 100 spins. If I get lucky I always play 50 euros on Dead or Alive on minimum bet hoping for a wildline.

Anyway I decided to take the bonus and have some fun but eventually lost my balance. I had a few more deposits since and only 1 withdrawal which was processed fast.

A safe casino which I can recommend.

NextCasino is one of the best casinos I have ever played. I learned about it when I was searching for a new casino to play in AskGamblers. This casino is on the top 10 casino ranked in AskGamblers and I decided to give it a try.

I was impressed how beautiful is the website of NextCasino and easy to navigate too. I checked for the welcome bonus and found it satisfying since besides the 100% deposit bonus the casino offer 100 free spins to be played in 3 slots. At the time I made my account the slots were Starburst, Fistcuffs and if I remember correct Gonzo Guest. Also the minimum deposit in this casino is 10 euro.

In NextCasino there are many software providers and many slots to choose from. There are NetEnt, Microgaming, Betsoft, Play 'n' Go, Blue Gem Gaming, and IGT software. The first time I deposited 30 euro and I started playing slots with 60 euro balance. The 100 free spins would be in my account the next day.

I was not lucky in my first gaming session here as I did not managed have any big wins, but since I started with a good balance I had fun for some hours and played many slots. The next day I received my free spins were I decided to divide the free spins and use them on all 3 slots I could play. Sadly I was not lucky and won around 15 euro, an amount which I find very low for 100 spins.

Anyway since I liked this casino very much I tried it many times and made many deposits but the slots most of the times looked cold and I had not very good RTP. Until one day I hit 2 wildlines In the slot Dead or Alive and won 1500 euro while playing with 0,54bet. I was very happy since that was my first big win in this slot. The withdraw went good, without any problems and the payout was very fast.

NextCasino is the best casino for me that I have played .

NextCasino is a sister site of Casino Luck. After few days when I played at casino luck I receive email offer for NextCasino. The offer was 100% match deposit bonus + 100 free spins. 100 free spins can be used on any of three games that they selected. I think it was Gonzo's Quest, Starburst and the third I don't remember. I registered and deposited 20€. I started to play next day after my free spins were added to account. When I received email notice about it I logged in and I chose Starburst game. I chose it because at sister casino I didn't have luck on Gonzo's Quest. From free spins I won almost 12€. I decided to play some different games as I played on casino luck.

I thought that I will have better chances. But this was just my theory. The chances were the same I think. Hehe. At first I played Secret of the Stones. I got some winnings, my balance was up and down but nothing exciting that will change my bet size. I played on minimum bet per spin. I didn't get any free spins so I changed game. I found Tower Quest game powered by Play'n GO software. The second slot I played at 0.4€ bet per spin. I got some free spins but I didn't won much. After 2-3 hours my balance was empty. I was a little disappointed because it ended like that.

I trust this casino. I'm sorry because I can't say anything about withdrawal, but as I can see on others reviews they didn't have problems with it. I like NextCasino because of free spins which I received almost every week. I would recommend NextCasino to all new players. The welcome bonus is good. Much better than the second or third.

I like what they used to be like about a year ago, friendly and helpful support and a variety games for South Africans.

They have become arrogant and lost the player- casino relationship that I found unique about them,
I know it's not really their fault that they have had to reduce games for South African players players but still, I will never support arrogant egotistical group, there are far better casinos out there peeps far far far better.

Next casino is casino that belongs to casino luck, so it is very similar online casinos and there is not so many differences between this two casinos.

Casino offers same games like casinoluck, there is all popular games at this platform, including quickfire, netent, and other popular this days games.

Customer support i touch only once, like with casino luck. Just decide to verify my account before start playing, sent my documents late night, and just go to bed sleeping. When i waked up i found email from support that my account verified, and i start playing.

Bonuses and promotions are pretty same like at casino luck, there is same 50% monthly reload bonus with only 15 x wagering requirements, and this bonus i am always took in begin of each month, very good one with low wagering. Twice per month there is come freespins , always 5. Sometimes casino also offer me few more bonuses, but with higher wagering requirements than monthly reload bonus.

Withdrawals processed with same speed like at casino luck, about 4-8 hours usually it take to get my withdrawal on skrill and it is not so long to wait. Most perfect thing is request withdrawal and go to sleep, because when you wake up money in most cases will be on your account, but also you can withdrawal early morning, then payout will be somewhere afternoon.

Overall this casino is same like casino luck, and i give it same mark as casino luck - 9 stars. There is still things that can be even more better, but overall this place is good, and at least once per month it is worth to make deposit, you then will have 50% with 15x wr, and at least 10 freespins per month, just for one deposit. Not best offers and not fastest withdrawals, but better than a lot of other online casinos.

A bit faster withdrawals and would be nice to have more offers.

Inactive user
9/10

Next Casino is one of the last casinos which I have joined. Here I found a really large number of games from several software providers. Microgaming, NetEnt, IGT, Betsoft and several others.
Of course I liked this. But there was one thing I didn't like. I tried to contact their support via live chat, and it was unavailable. I was forced to contact live chat via e-mail. The answer to the question I sent via e-mail came in about half an hour. That is not that bad but it is not an immediate assistance.

Ok, their support is not on a level where it should be but let’s look at the rest of this casino. In addition to good support one of the most important things for me is that the casino must have a quick withdrawal process. This casino have that. The pending time here is 0-12 hours and you have to wait for payment about 24 hours, when we are talking for e-wallet. That is really fast and also I assured that later, the information that I found here on AG is really accurate.

Next casino has an interesting welcome bonus, but this time I decided to make a deposit of 50 euros and not take a bonus. This means that you do not have to make a wager and you can withdraw the winnings at any time.
I started with the Starburst slot game. I was playing here for a while with a bet of 0.2 euros. After I lost here about 30 euros I decided to change the game. The next game I chose was Thunderstruck II. Already on 2 - 3 spin on a bet of 0.3 euros I got five scatter symbols. That means 60 euros wins + 10 free spins. In the free spins I won about 10 euros and had a total win from 70 euros, after which my balance raised to 100 euros. I have decided not to risk an further and to withdraw 100 euros.
The money was on my Neteller account for less than 8 hours and the casino doesn't require from me to send any document.

i really didnt think much of it. Have seen better graphics and support

I am inclined to agree with Lamby1971 only I didnt think it was such crash hot value for money

Next Casino is one of the latest casinos I joined. Here I found a really great number of games from afew software providers. Microgaming, NetEnt, IGT, Betsoft and a few more. Of course I liked this a lot. But I didn't like another thing. I tried contacting their live chat support and it was unavailable. I was forced to contact them via e-mail. I got the answer to my question after about half an hour. That's not so bad but still it isn't instant help. Ok their live chat support isn't on the level it should be but lets have a look at some other things. Beside a good live chat support one of the most important things for me is a very fast withdrawal process. This casino has that. The pending time here is 0-12 hours and when it comes to an e-wallet payout the max cashout time is 24 hours. That's really fast and later on I saw that the details here on AskGamblers are really accurate.

Next casino has an interesting welcome bonus but this time I decided to make a 50 euros deposit and not take any bonus. That means I didn't have to meet any wagers and I could withdraw my winnings at any time. I started off with Starburst slot. Here I played for some time with a 0.20 bet. After I lost about 30 euros I decided to change the game. The next game I chose was Thunderrstruck II. On the 2 - 3 spin on my 0.30 bet I got 5 scatter symbols. That means 60 euros and +10 free spins. In the free spins I got about 10 euros and a total win of 70 euros after which my balance went up to 100 euros. I decided not to risk it anymore and to withdraw the 100 euros. The money was on my Neteller account in less than 8 hours and the casino didn't ask for a single document.

Owned by Odds matrix which also has one of the best casinos on the world and Next casino has Mg and Netent as their softwares and also a big collection of games in their casino. No download software of this casino only instant play and mobile. But the platform is very fast so no worry about slow loadings and break downs and all.

At first I was very attracted to their signup bonus with the free spins so I decide to make deposit here and claim this bonus because it looked quite promising to me. Their was something wrong with their chat support and I think they are not online round the clock. I think they must work on this because in times of need they are our only options to rely on and if their are not there then we get helpless.
I lost the deposit where I had claimed the SUB and this is why I do not go for such SUB's because they make me greedy and in trying to meet the play through I just end up losing all the money that I had. So my 2nd time on this casino I just decided to deposit the money and play with that money only and keep my winnings. I deposited 40 through my E- wallet and got to the action. Gonzo's quest and Jack Hammer were my best games and my top winnings were form these games only. This casino offers a lot of free spins as their bonus strategy and I think this is very nice of them. Because slot lovers like me are always looking for free spins.
In the 2nd deposit i managed to make a profit of 60 and then in the end decided not to be very greedy and took out the money and got it in my E-wallet within 2 days.

Slots are their strongest point and I think they should do something about their chat support thing. Twin spin, Jack Hammer and Gonzo's quest are nice games and must try. I think this casino is a 8 for me and I would give 9 but I took 1 out
for the support thing.

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