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Mostbet Casino

Our Rating CasinoRank
3.9/10
CasinoRank
Player Rating 815 reviews
9.9/10
815 reviews
Complaint Response 146 complaints
2 days avg. 146 complaints
What we like
  • Home to thousands of games
  • Accepts fiat and cryptocurrencies
  • 24/7 live chat
  • Mobile download available
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mostbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mostbet.com
Established
2009
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, Azerbaijani, Russian, Turkish, Hindi, Ukrainian, Kazakh, Spanish, French, Portuguese, Thai, Vietnamese, Belarusian, Czech, Polish, Romanian, Norwegian, Hungarian, Finnish, German, Arabic, Greek, Italian, Danish, Uzbek, Swedish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
Mobile Apps
IOS, Android

Mostbet Casino is an online casino and sportsbook where players can enjoy a portfolio of games instantly through most web and mobile platforms. 

The casino offers these games from a large list of software providers, including Nolimit City, Push Gaming, Pragmatic Play, Thunderkick, Quickspin and more. 

When players visit the casino, they can select their preferred language, and the casino is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Due to online licensing laws, players from the United States, France, the United Kingdom, Spain and Italy are prohibited from creating an account. 

Mobile Gaming

The casino is available on the go, and players can use the latest smartphones and tablets to find their favourite games. Players can use a compatible mobile browser, or the casino is also downloadable on the latest iOS and Android devices. 

Security and Fairness

There are no issues with security and fairness. The casino uses SSL encryption to protect customers at all costs. This keeps personal information secure at all times. 

Games are also fair as a random number generator is used to determine the fair and random results. 

StallCation

Complaints

Read the complaints other players have left for Mostbet Casino. Learn more about complaints.

Show all complaints
Mostbet Casino - Account Frozen no videocall and verification made
Dear Askgamblers Team,

I am writing to request your assistance regarding my account at Mostbet (Account ID: 231670110). My account was frozen without prior notice on November 27, 2025, and despite following all instructions, providing all required verification documents, and agreeing to a video call, there has been no progress for more than three weeks.

Background

On November 27, I received an email informing me that my account had been “temporarily suspended for security reasons.” I was instructed to follow verification steps sent by email and via a link on their website. When I log into my account, it still displays the following message:

“Your account has been temporarily frozen for security purposes. Please contact the Support Service via any convenient method…”

Documentation Provided

Following their instructions, I submitted the following:

• Full identification documents: passport + driver’s license
• Selfie with my ID
• Screenshot of the card used for the deposit (the card has no printed numbers, as purchases are made using a digital card)
• Selfie holding the card
• Screenshot of a recent transaction from my bank’s app
• Link to my Telegram account

All of this was sent to their mal (id mostbet)
on November 27.

On December 3, I received an email stating:
“If you topped up your account through an agent, virtual wallet, or card, you must provide a screenshot of your details and a transaction receipt confirming the top-up of your gaming account.”

I then sent a screenshot of my most recent deposit showing the date and time, as well as the BANXICO(Mexico official tracking system) tracking key confirming the transaction.

Scheduled Video Call That Never Took Place

I never received the link or invitation to join the video call, and they have not contacted me again regarding this matter.

Since Then

• I contacted them again via Telegram, politely requesting a status update.
• They replied: “Please wait for notification of the decision by email.”

More than two weeks have passed since that last message. I have not been asked to provide anything further, and I have fully cooperated.

Request

I have complied with all the requirements requested by Mostbet. I am only requesting:

• That my account be reviewed fairly
• That I receive a clear update on the status of my case

I kindly ask the Askgamblers team to assist in getting this issue properly reviewed. I am willing to provide any additional evidence if needed (documents, screenshots, email history, etc., although I have not been able to attach them here).

Thank you very much for your time and support.

Sincerely,

Account ID: sent to the casino
staus Resolved

Complaint Statistics

Resolved 128
Avg. Amount $ 1,596
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

Review this casino

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Player rating
9.9/10 815 reviews

Top reviews from our players

The main advantages of this casino are fast registration, a large amount of entertainment, a warm attitude of technical support not only on the site itself, but also on other sites, I often saw that they answer reviews and questions. They pay out quickly, they never delay withdrawals. Not so long ago, cashback for losses appeared, a very useful thing!

Hello, Dear EdmundBalays! Thank you for taking your time to provide feedback. We're glad that you're pleased :) We'll be waiting for you on our website. Yours, Mostbet.

user avatar

The level of poker, slot machines and live casinos is very high. The level of fast games is good. the design of the mobile version and the application seems pleasant to me, it does not hurt the eyes at any brightness. Maybe it doesn't matter to someone, but not to me, I spend a lot of time on my phone and computer, so the color scheme is extremely important. money has never been delayed, both upon receipt and withdrawal. Another big plus is bonuses. The casino offers free spins with enviable regularity, there are many bonuses for deposits and, of course, contests on social networks. I recommend 100%

Hello, Dear Kidarrs! Thank you for your review! We are very pleased that you choose and recommend Mostbet. We really put a lot of effort to make our users happy. We wish you successful bets! Sincerely yours, Mostbet.

user avatar

I am writing this review as a thank you to the technical support. they helped me out a lot when the bonus was credited incorrectly. I explained the whole situation and fixed it in 10 minutes. slots, card games, live casinos - everything is in abundance here. a good poker game (though I can't say that it was well designed visually). I can also attribute a good app to the positive aspects.

Hello, Dear Phaher! We'd like to thank you for your kind words. Hopefully we will keep you happy with our work in the future :) See you soon at Mostbet! Yours, Mostbet.

user avatar

a
At first I used them as a bookmaker, but they sent me a gift promo code for the casino and decided to spin the slots. This is a completely different kind of entertainment)) and of course, you have to play carefully. it's great that there are slot machines in which you don't have to bet $ 2-3, you can do with 10 cents) so I can spin slots for quite a long time. To be honest, I have never won a lot of money in a casino, but I really like the process itself. since I can't call myself an experienced casino player (unlike betting), the demos helped me well. Special thanks to the administration for this feature. in the future, I want to learn how to play poker.

Hello, Dear iamlebovski! Thank you for your opinion about our service. Your feedback helps us to develop and become better, so that you have only positive emotions from using the service. We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

I am attracted to the colorful slots for slot machines and roulette on the casino website. I really like the variety of games and the fact that they don't try to leave winnings here at the casino - they withdraw them the first time. For those who are just going to register, I advise you to get acquainted with fast games, many will be pleasantly surprised. I have been playing here since October 2023, so far everything is fine.

Hello, Dear davaleskia! We're glad that you're happy. Also don't miss our tournaments and promotions. We always have something new to share :) See you! Best regards, Mostbet.

user avatar

It has one of the best bonus programs and there are practically no suspensions in slot machines. I like tap games, but I would like you to expand their range. piggy bank is especially good)) technical support is fine, I read some reviews and they are highly praised, it seems to me that I was unlucky, since several times (100%) I was answered with scripts. the money withdrawal system is excellent, I use crypto payments - it is possible to withdraw to the main coins (btc, ltc, etc.).

Hello, Dear Phiel! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

I go to this casino about a couple of times a week. Impressions are always positive.
The balance is always in place, it does not happen that he left with 100USD, and returned to the account with 96.6 USD, for example) quick withdrawal and most importantly without refunds to the balance.
They do not try to delay the player with constant failures. A clear and high-quality loyalty system and cashback on losses in a number of slot machines. I really like it here.

Hello, Dear Diengren! We're glad that you're happy. Also don't miss our tournaments and promotions. We always have something new to share :) See you! Best regards, Mostbet.

user avatar

The best technical support I've ever met. Social networks are actively running, where bonuses are distributed. I recommend beginners to register here in general because of the no deposit bonus!!! Very interesting poker tournaments and slot machines are possible to win even with a small deposit. Almost instant withdrawal of funds - I have not been let down more than once. User-friendly interface, but it can be done even better, I will write in the cons. Thank you for your own line of slot machines - I love them.

I ask you to divide the games by type (in filters), you are generally fine with this, but I would like a more detailed distinction. Sometimes you lose in the amount of entertainment, as you often add new things.

Hello, Dear maksobrigado! Thank you for your opinion about our service. Your feedback helps us to develop and become better, so that you have only positive emotions from using the service. We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

I've been playing on Mostbet for a couple of years now. I like everything: the site itself, and the games. The casino offers a lot of bonuses.
I recently found out that there is a referral program and immediately pulled up friends.
Now I get not only my winnings, but also additional interest.
Excellent providers are represented, there are truths and not well-known ones at all, but I am not afraid of this, it is possible and necessary to test.
I don't like that there is no video poker, which by the way is noted on this site, but nothing, I survived two years somehow and I can continue to live.
But everything is OK here regarding payments! In general, I recommend it to everyone who likes responsible companies.

Hello, Dear Faliz! Thank you for your review. We are very pleased to have you as a long-time customer. We thank you for your trust and wish that luck will be on your side! Your Mostbet.

user avatar

One of the first casinos I registered at, I periodically try something new, but not because I don't like it on Mostbet, and sometimes you get tired of the same design.
I come back here every time) I have an old account, we can say that it is a trust account (after verification, there were no additional requests from the administration).
There is a good bonus program here, it is clear how cashback is formed, they are loyal to their players. You can always find what you like.

Hello, Dear janramanipi! Thank you for choosing Mostbet. We really like to please both new players and regular players with bonuses. Check out the ""Promotions"" section on the website or in the mobile app. Cool offers and bonuses appear there all the time. We like to give gifts unexpectedly. The more you play, the higher the chance to get a pleasant surprise. Stay with us! Best regards, Mostbet.

user avatar

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