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Mostbet Casino

Our Rating CasinoRank
3.9/10
CasinoRank
Player Rating 815 reviews
9.9/10
815 reviews
Complaint Response 146 complaints
2 days avg. 146 complaints
What we like
  • Home to thousands of games
  • Accepts fiat and cryptocurrencies
  • 24/7 live chat
  • Mobile download available
What we don’t like
  • Several country restrictions
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mostbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mostbet.com
Established
2009
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
English, Azerbaijani, Russian, Turkish, Hindi, Ukrainian, Kazakh, Spanish, French, Portuguese, Thai, Vietnamese, Belarusian, Czech, Polish, Romanian, Norwegian, Hungarian, Finnish, German, Arabic, Greek, Italian, Danish, Uzbek, Swedish
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile, Sports
Mobile Apps
IOS, Android

Mostbet Casino is an online casino and sportsbook where players can enjoy a portfolio of games instantly through most web and mobile platforms. 

The casino offers these games from a large list of software providers, including Nolimit City, Push Gaming, Pragmatic Play, Thunderkick, Quickspin and more. 

When players visit the casino, they can select their preferred language, and the casino is fully licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Due to online licensing laws, players from the United States, France, the United Kingdom, Spain and Italy are prohibited from creating an account. 

Mobile Gaming

The casino is available on the go, and players can use the latest smartphones and tablets to find their favourite games. Players can use a compatible mobile browser, or the casino is also downloadable on the latest iOS and Android devices. 

Security and Fairness

There are no issues with security and fairness. The casino uses SSL encryption to protect customers at all costs. This keeps personal information secure at all times. 

Games are also fair as a random number generator is used to determine the fair and random results. 

StallCation

Complaints

Read the complaints other players have left for Mostbet Casino. Learn more about complaints.

Show all complaints
Mostbet Casino - Account Frozen no videocall and verification made
Dear Askgamblers Team,

I am writing to request your assistance regarding my account at Mostbet (Account ID: 231670110). My account was frozen without prior notice on November 27, 2025, and despite following all instructions, providing all required verification documents, and agreeing to a video call, there has been no progress for more than three weeks.

Background

On November 27, I received an email informing me that my account had been “temporarily suspended for security reasons.” I was instructed to follow verification steps sent by email and via a link on their website. When I log into my account, it still displays the following message:

“Your account has been temporarily frozen for security purposes. Please contact the Support Service via any convenient method…”

Documentation Provided

Following their instructions, I submitted the following:

• Full identification documents: passport + driver’s license
• Selfie with my ID
• Screenshot of the card used for the deposit (the card has no printed numbers, as purchases are made using a digital card)
• Selfie holding the card
• Screenshot of a recent transaction from my bank’s app
• Link to my Telegram account

All of this was sent to their mal (id mostbet)
on November 27.

On December 3, I received an email stating:
“If you topped up your account through an agent, virtual wallet, or card, you must provide a screenshot of your details and a transaction receipt confirming the top-up of your gaming account.”

I then sent a screenshot of my most recent deposit showing the date and time, as well as the BANXICO(Mexico official tracking system) tracking key confirming the transaction.

Scheduled Video Call That Never Took Place

I never received the link or invitation to join the video call, and they have not contacted me again regarding this matter.

Since Then

• I contacted them again via Telegram, politely requesting a status update.
• They replied: “Please wait for notification of the decision by email.”

More than two weeks have passed since that last message. I have not been asked to provide anything further, and I have fully cooperated.

Request

I have complied with all the requirements requested by Mostbet. I am only requesting:

• That my account be reviewed fairly
• That I receive a clear update on the status of my case

I kindly ask the Askgamblers team to assist in getting this issue properly reviewed. I am willing to provide any additional evidence if needed (documents, screenshots, email history, etc., although I have not been able to attach them here).

Thank you very much for your time and support.

Sincerely,

Account ID: sent to the casino
staus Resolved

Complaint Statistics

Resolved 128
Avg. Amount $ 1,596
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
9.9/10 815 reviews

Top reviews from our players

Thanks to the technical support! They politely helped me solve my problem with crediting the deposit, mistakenly sent an amount of more than 0 to p2p, sorted out the situation and credited the correct amount within half an hour. That's what any casino would do - I'm sure, but the speed of help is another matter. I recommend playing poker here, there are always a lot of slots for any bets. Roulette is a separate conversation, there are a lot of them here, especially in live mode. Money withdrawal is fast. And special thanks for the referral program)

Hello, Dear Jeri! Thank you for your opinion about our service. Your feedback helps us to develop and become better, so that you have only positive emotions from using the service. We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

I recommend this casino to my friends and acquaintances for several reasons: the bonuses for beginners are excellent, a large number of games and slot machines for almost every taste, fast registration and, most importantly, great poker tournaments (including free ones). There is a small disadvantage that you will have to face at the beginning - this is verification. But many casinos and bookmakers, as well as crypto exchanges, have this moment)) therefore, we must accept and just wait. I love mostbet!

Hello, Dear Ininab! Thank you for your review! We are very pleased that you choose and recommend Mostbet. We really put a lot of effort to make our users happy. We wish you successful bets! Sincerely yours, Mostbet.

user avatar

I've been playing at this casino for 2 years. during the time after registration, I was never disappointed as a player. Yes, there were serious losses, but it's more a matter of luck. Thanks to the cashback, they were worried with less annoyance. Live chat is always in touch, you can request any information that is necessary. A cool selection of slot machines.

Hello, Dear Fylle! Thank you for your review. We are very pleased to have you as a long-time customer. We thank you for your trust and wish that luck will be on your side! Your Mostbet.

user avatar

Immediately minus the small buttons to change the value of the bet in slot machines, I'm used to, of course, but on the mobile version it's just inconvenient. This is probably all of the cons)) Otherwise, it is an excellent casino with honest settlement and withdrawal of money. I can say for sure that they are one of the most beloved companies. The providers are excellent, classic and exotic slots. good live mode. I really like it.

Hello, Dear ivanrulimov! Thank you for your opinion about our service. Your feedback helps us to develop and become better, so that you have only positive emotions from using the service. We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

The most important thing that I have noticed in 2 years of playing at this casino is that they do not block accounts, at least for free! the only freeze on my account was during verification. Otherwise, it is a great company with a transparent loyalty and bonus system. Add new slot machines regularly, expand the line of fast games. There have been no problems completing, no outstanding payments since I arrived here. A good, though not the best application, although personally for how to play from a desktop computer, it does not matter.

Hello, Dear mikeavanitzcze! Thank you for your review. We are very pleased to have you as a long-time customer. We thank you for your trust and wish that luck will be on your side! Your Mostbet.

user avatar

One of the clearest examples of how an ordinary casino is moving towards the top. I do not know what such a low rating is related to, but I cannot agree with it, for the reason that I have been registered with the company for more than two years. During this time, in my opinion, they have shown wide growth in all indicators, from reliability to the quality of service provision. A huge amount of entertainment has been added. The money withdrawal system has been improved. Keep it up!

Hello, Dear elhan89! Thank you for your review. We really appreciate your trust, and your feedback helps us to become better and please our customers even more! We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

This casino is 100% the best among those where I have played. Quick conclusions, excellent service, both from the live chat side and in terms of the performance of slot machines. There are no suspensions and glitches. The games really look good, using the example of the same wild crash) There are games with low entry thresholds - it's great!

Hello, Dear Riarir! Thank you for taking your time to provide feedback. We're glad that you're pleased :) We'll be waiting for you on our website. Yours, Mostbet.

user avatar

The stylish design and the great app are cool. It's not cool that I used to look for mirrors with the mobile version, but now it's much easier, since games are available through the app all the time. The conditions for new players are not bad, but they are not bad, I don't know why they write here that the bonuses are incredible)) Yes, there were good offers by the end of 2023, but not all of them. Cool providers, a lot of games, here you can find unique games that appear earlier than other casinos - this is a fact. Fast withdrawal to crypto, it takes longer to withdraw to the card, but it usually takes 4-5 hours. There were no delays. Special thanks to the technical support for the absence of bots and 24/7 communication.

Hello, Dear Lipe! Thank you for your feedback. We are very pleased that you are satisfied with our service. We are glad that you play and win with us! Sincerely yours, Mostbet.

user avatar

12.01.24 delayed, the only time in 2 years, the withdrawal of the deposit - I wrote to technical support, the issue was resolved in less than 10 minutes. All the money was credited correctly. With the exception of this case, there have never been any problems. In general, I think that mostbet is one of the most customer-oriented casinos. They are constantly adding something new, expanding the bonus program, and not so long ago introduced cabs - although not the largest, but nevertheless a pleasant bonus to losses. I am grateful to you for your work - keep a review.

Hello, Dear Kican! Thank you for your review. We are very pleased to have you as a long-time customer. We thank you for your trust and wish that luck will be on your side! Your Mostbet.

user avatar

An ordinary casino, they do not cheat on the deposit balances, the withdrawal is fast. Maybe I wouldn't leave a review and would write that there is nothing remarkable if it were for the fact that they have cool tournaments. I go to the big stage only because of them - I won prizes a couple of times, a very cool thing. I recommend it, especially since registration is fast.

Hello, Dear murakaevalex! Thank you for your opinion about our service. Your feedback helps us to develop and become better, so that you have only positive emotions from using the service. We wish you successful bets! Have a nice day! Your Mostbet.

user avatar

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